Serving the home health, home care and hospice industry since 1999.

Complia Health announced today the acquisition of the company's Procura division by Montreal based AlayaCare. The combined business will offer enterprise solutions for home, residential and community care in Canada, Australia and New Zealand. AlayaCare will acquire all Procura assets, people and customer contracts and will move forward under the AlayaCare brand. Procura will continue to operate in Victoria, British Columbia under the direction of the same executive and product management team. The two CEOs were in that office today and spoke with us separately.

Mr. Ambrose told us he has been looking for a new home for the Procura product since taking over the reins at Complia Health last May. "Our strength is in the U.S. Medicaid arena, including state waiver programs, with full Medicare and non-medical functionality for those customers who need it," he said. "So we wanted to focus our resources on serving that market, plus the hospice market with our Suncoast division." From Complia Health's Boca Raton office, Brad Caldwell added that Medicaid waivers and patient-directed payment systems are the fastest growing sectors in post-acute care in the U.S.

The Procura division has delivered home, residential and community care solutions since 1989, becoming the dominant home care software provider in Canada and a strong player in Australia. They also serve a number of U.S. home care agencies. CEO Schauer acknowledged that Procura has been AlayaCare's main competitor north of the border since he launched his company in 2014. (See Canadian Startup Poised to Enter U.S. Healthcare at Home Market (The Rowan Report, 2/10/2016) Schauer pointed out that combining the two former competitors positions AlayaCare as an industry leader in the pre- and post-acute care market in Canada, Australia and New Zealand.

Ambrose added, "This is a win-win for all stakeholders. Procura employees have new and expanded opportunities for learning, development, growth and job satisfaction. Procura customers will reap the benefits of the combined powerful and expansive solution and a scalable supplier. Complia Health's U.S. operation and customers will greatly benefit from our decision to be laser-focused on the highly complex and regulated U.S. market in the home health, home care and hospice industries."

Scott Overhill will remain as General Manager of AlayaCare's Procura division. He stated, "Procura is built on a solid foundation, offering a deep and comprehensive solution. Procura employees bring a wealth of expertise and industry knowledge to the table, which was one of the primary reasons the acquisition was so attractive to AlayaCare."

The AlayaCare news release asserted that the acquisition "will strengthen AlayaCare's growth strategy and vision to be the world's most trusted home and community care technology provider." Immediately after speaking with us, CEO Schauer borded a flight to Australia to meet with his new staff there. The acquisition of the Procura business unit includes ANZ, a Procura-owned software product for residential care providers.

Following two rounds of capital investment, AlayaCare's growth has accelerated even before today's acquisition:

  • AlayaCare has grown to more than 250+ employees (majority based in Montreal with teams in Toronto and Sydney, Australia) in the last 5 years; with the latest Procura acquisition they will acquire 100+ new employees in 2020
  • Raised $50+ million from investment partners: Inovia, Caisse de dépôt et placement du Québec (CDPQ) and Investissement Québec, which will allow AlayaCare to focus on research and development to optimize its technology
  • Revenue growth (2019) was 2,732%
  • AlayaCare has been granted $1.8M in funding from government and investment ventures to support their R&D department, AlayaLabs, focused on Artificial Intelligence (AI), optimization, and machine learning technologies to help home and community care organizations deliver better client outcomes and improved employee experiences
  • Over 200 clients, which includes some of the largest home care agencies in Canada, the US and Australia

©2020 by Rowan Consulting Associates, Inc., Colorado Springs, CO. All rights reserved. This article originally appeared in Tim Rowan's Home Care Technology Report. One copy may be printed for personal use; further reproduction by permission only.