MISSISSAUGA, ON. – December 8, 2020 – PointClickCare Technologies, the leader in cloud-based software technology for Long-Term Care facilities, strengthened its position in home health this month with the acquisition of Collective Medical, the leading network-enabled platform for real-time, cross-continuum care coordination.
Together, PointClickCare and Collective Medical will provide diverse care teams across the continuum of acute, ambulatory, and post-acute care with point-of-care access to deep, real-time patient insights at any stage of a patient's healthcare journey, enabling better decision making and improved clinical outcomes at lower cost. The acquisition is subject to receiving regulatory approvals and other customary closing conditions and is expected to be completed by the end of December 2020.
The acquisition will follow a partnership, created between the companies in August 2019, which streamlined the integration of Collective Medical's solution for care transitions with PointClickCare's leading cloud-based software platform. Hundreds of PointClickCare customers are already leveraging this connection to the Collective platform to coordinate seamless care transitions and influence decisions at the point of care.
We spoke with B.J. Boyle, PointClickCare's VP and General Manager of Post-Acute Insights. "Healthcare is changing," he began. "Our post-acute group sees the importance of sharing data across the health continuum as a patient moves from one care locale to another. Collective Medical keeps the patient's entire story; it allows operators on the sending side and the receiving side to communicate."
Collective Medical provides a network-enabled care communication platform that maintains a sharable patient history and makes it available at each different admission. The Utah company comes to PCC with established contracts with all major payers and hospital systems, including Epic, Cerner, Meditech, and others. "The partnership is valuable in that we do not have to worry about point-to-point details but can arrange for shared data to be available within each field and office clinician's app," Boyle added. "PCC announced a year ago that we want all of our customers to join "Carequality," the not-for-profit healthcare alliance organized to facilitate patient data exchange. The future is about integrated care coordination, making sure the right team member has the right information at the right time."
"There is near-perfect alignment between Collective Medical and PointClickCare given our shared values and mission to support vulnerable populations," says CEO Chris Klomp of Collective Medical. "We are thrilled to join forces with PointClickCare to expand our network even faster as we work to connect healthcare at scale and ensure no patient slips through the cracks of an otherwise fragmented care continuum."
We also put some questions to Point Click Care's Mary Henschel, Director Home Health Strategy, and Mark Tomzak, EVP and General Manager.
How important is patient data interoperability to improving patient outcomes?
"I can't think of a more important thing than having a wholistic view of the patient as they transition across care settings. However, to improve patient outcomes the data also needs to be timely and transparent, which is what our patient insights provides. Our two solutions combined allows us our customers to achieve optimal results for the vulnerable patients they care for. We are really excited about the future of healthcare and what PointClickCare and Collective Medical will be able to achieve together."
Home health benefits greatly from a patient's historical record through hospitalizations and SNF admissions, but do you find hospitals see the value in data coming from a home health agency
"With the power of data, we are starting to see all sorts of new trends across the health care systems. Being able to understand where the highest needs are across health systems or health plans, or understanding where resources should be allocated is fundamental. In order to effectively answer these questions, data from across the entire care continuum is essential, and this very much includes home health."
How will this acquisition help your customers through the challenges of 2021?
With a suite of fully-integrated applications powered by cloud-based healthcare software, PointClickCare helps care providers connect, collaborate, and share data within their network. Over 21,000 long-term and post-acute care providers, including skilled nursing facilities, senior living communities, and home health agencies use PointClickCare.
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