Volume 12, Number 39 August  30, 2023



Dear Healthcare at Home Colleague,

Two quick announcements before we get into this week's news. If this reaches you early enough Wednesday morning, be advised that there is a Home Health and Hospice Open Door Forum today at 2:00 EDT. Register here. Be quick, pre-registration is required. 

Also, next Wednesday, September 6, from 10:30 AM to 12:00 PM EDT, the Federal Emergency Management Agency Region 2 National Preparedness Division will present a webinar titled "Preparedness for Older Adult Service Providers." Collaborating with the Administration for Community Living, the Substance Abuse and Mental Health Services Administration (SAMHSA) Office of Policy, Planning, and Innovation, and the Schoharie County, NY, Area Agency on Aging, the webinar is designed to equip organizations with strategies to ensure seamless service continuity during an emergency. Register here.

Now, let's get on to this week's news.

 

 

Product Review: A New Level of Caregiver Scheduling

We took a look at a new software product and spoke with its founding CEO. You are familiar with caregiver load balancing, where CNAs and aides fill in for open assignments and call-offs. This system facilitates load balancing among two or more, sometimes several more, Home Care agencies in a market area, regardless of where each caregiver works. Scroll down to read our product review in new staff writer Kristin Rowan's debut article, "Caregiver Coordination App Goes Beyond Scheduling." 

CMS is preparing its next round of rate cuts for Certified Home Health agencies. It is a deep enough cut, and based on a flawed inflation calculation formula, that it could put a large number of HHAs out of business next year. NAHC is leading the charge to move bill through the House and Senate to force CMS to recalculate the 2024 rate cut, but they need everyone's help. Scroll down and click on "Bipartisan Bills Could Prevent Massive Home Health Business Failures" to learn the bill numbers in each chamber and the link to NAHC's guide for contacting your representatives.

 

What to Do When AI Hallucinates

In Heather Thompson's report on her latest research into the quickly growing use of Artificial Intelligence in healthcare, she learns about how frequently tools such as ChatGPT and other conversational AIs make errors. The polite term the industry has assigned to these inaccuracies is "AI hallucinations." She offers examples of how to detect hallucinations and avoid the harm they can do.

Heather also reports on the announced partnership between Microsoft and Epic to explore the use of AI in healthcare. This will be one to watch.

 

New Patient-Facing Technologies

Lastly, guest author Elise Mortensen takes us on a tour of tech companies she has found with products for senior care that may be worthy additions to your toolbox of patient care systems. Scroll down and click on "Patient-Facing Age Tech Companies to Watch." Ms. Mortensen is the Head of Growth at HTD Health.

Worth the Trip

Two national association annual meetings are coming up, of course, but there are a couple of others to tell you about. HCAOA is scheduled for October 23-24 in Chicago, right after the NAHC annual meeting in National Harbor, Maryland on October 15-18. Scroll down to our "Upcoming Events" section to see your invitations to association meetings in Texas and North Carolina.

Have a great week. Keep making a difference!

Editor signature
Tim Rowan



Bipartisan Bills Could Prevent Massive Home Health Business Failures
Every Home Health stakeholder should add their voice to the effort to ask Congress to correct CMS's erroneous calculations.

Product Review: Caregiver Coordination App Goes Beyond Scheduling
We interviewed the founder of a new caregiver coordination solution and took a test drive. Read our full product review here.

When AI Hallucinates: Ferreting Out Falsifications From Facts
When an AI generates misinformation, it is called a "hallucination." When it hallucinates on healthcare topics, there can be severe consequences. In this week's experiment, Heather Thompson gets one AI to discuss its own limitations.

Breaking News: Epic and Microsoft's Collaboration on Generative AI in Healthcare
Partnership said to help address workforce burnout and workforce shortages.

Patient-Facing Age Tech Companies to Watch
Gerontologists often advise people to start years early to prepare for the final third of life. Enter Age Tech. Guest author Elise Mortensen explores some of the factors contributing to the surging age tech market and describe a handful of companies formed to help prepare for, and thrive through, senior years.



During the 4th Quarter of 2023, web sites of the above advertisers were visited by home care and hospice executives and staff 30286 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

As of this date, approximately 50,875,000 Baby Boomers have become Medicare eligible.

 

Last Week's Most-Read Stories:

EEOC Sues Licensed Home Care Agency for Discrimination
Federal agency charges Home Care agency with removing Black and Hispanic caregivers when client expressed racial or language preference.

Breaking News: CMS Amplifies Measures Against Hospice Fraud
As of August 7, CMS has completed more than 7,000 hospice site visits in a crackdown on care and billing abuse.


Upcoming Events

FREE Webinar: "The Role of the Hospice Physician in Organizational Compliance"Presented by: FEMA

Date: September 6

Time: 10:30 AM - 12:00 PM, EDT

Register here 

Collaborating with the Administration for Community Living, the Substance Abuse and Mental Health Services Administration (SAMHSA) Office of Policy, Planning, and Innovation, and the Schoharie County, NY, Area Agency on Aging, the webinar is designed to equip organizations with strategies to ensure seamless service continuity during an emergency. 

 


 

Home and Community-Based Palliative Care: Past, Present, and Future
NAHC and HHFMA

September 28, 2023

More Information

 


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2023 NAHC Annual Meeting & Exposition *

"One Voice, Many Stories"

October 15-17
Gaylord Hotel and Conference Center
National Harbor, MD

Information and Registration

Keynote Speakers:

 


 

2023 National Home Care Conference*
Home Care Association of America

October 23-24, 2023

Hilton Chicago
Chicago, IL

More Information

 

 


Vision – Plan – Succeed: 2023 Leadership Conference

Association for Home & Hospice Care of North Carolina

October 29-31, 2023
Renaissance Hotel Ashville, NC

Information and Registration

Featured speakers:

Bill Dombi, Melinda Gaboury, Tim Rogers, Nick Seabrook, Mark Sharp, Robert Markette, Mark Kulik, and more.


Ignite Your Revenue Engine - Virtual

HomeCareSales

November 1-3, 2023

More Information


Strategic Analysis and Provider Guidance

CMS CY2024 Final Rule Cuts to Home Health

Axxess

November 9, 2023
2 PM CST

More Information


Unlocking Home Care Agency Efficiency with AI

Virtual Workshop

Automation Edge

Nov 8, 2023

11 a.m. CST

More Information


Home Health Final Rule: Clinical & Financial Strategies for Success in 2024

McBee Associates

Nov 8, 2023
1:30 - 2:30 p.m. EST
Virtual

More Information


Automating Your Compliance Process in Home Care

AxisCare and CareAcademy

Nov 8. 2023
12 p.m. CT
Virtual

More Information


Call for Speaker Proposals

Association for Home & Hospice Care of North Carolina (AHHC) Annual Convention and Expo

April 7-10, 2024
Raleigh Convention Center

Submit Your Proposal

The deadline to submit a proposal is November 15, 2023.

 


2023 Annual Conference – Hybrid Hospice & Palliative Care

Hospice & Palliative Care Association of New York State

November 13-14, 2023
Albany Marriott Hotel
Albany, NY

More Information


Understanding the CY 2024 Home Health Final Rule:

Your agency's path forward

WellSky

Nov 15, 2023
12 p.m. CST

More Information

Presented by Cindy Campbell, MHA-Healthcare Informatics, BSN, RN, COQS, CHHCM

Request for Speakers: 2024 Annual Conference

Indiana Association for Home Health Care

April 16-17, 2024

More Information

The deadline to submit proposals is November 17, 2023.

2023 Virtual Annual Conference
Virginia Association for Homecare and Hospice

Opening Date:November 15

More Information


Rapid Competency and Quality Improvement Training

CMS

November 30, 2023
1:00 p.m. EST

More Information


Safety Matters:
Protecting Home Care Workers from Violence

National Association for Home Care and Hospice

Nov 29, 2023
3 p.m. - 4 p.m. EST

More Information


Safety Matters: Protecting Home Care Workers from Violence

National Association for Home Care & Hospice

Nov 29, 2023
3:00 - 4:00 p.m. EST

More Information


Turning Lemons into Lemonade: Developing resilience in the face of change

McBee

Dec 6, 2023
1:00 p.m. EST

More Information


CRM Showcase:Empowering Reps for Smarter, More Efficient Growth

Trella Health

December 12, 2023
12 p.m. EST

More Information


Don't be Late for Section GGPrepare now for the new Discharge Function Score

NetSmart

Dec 12, 2023
2:00 p.m. EST

More Information


CRM Showcase: Empowering Reps for Smarter, More Efficient Growth

Trella Health

Dec 12, 2023
12 p.m. EST

More Information


Excavate-Tell-Affirm

Brand Leadership Summit

Revealing Genius

Dec 7-15, 2023
1 p.m. - 2 p.m. EST

More Information


RCM Success Toolkit:

Insights for RCM Leaders

NetSmart

December 14, 2023
2:00 p.m. EST

More Information


Understanding, Identifying, and Overcoming Conscious and Unconscious Bias

Home Care Pulse

Ongoing
FREE Sample Course

More Information


Home Health and Hospice Summit

HealthCare Synergy

January 10, 2024
Renaissance Hotel
Long Beach, CA

More Information


Learn how M1400 Dyspnea Impacts VBP

McBee

January 11
12 noon EST

More Information


2024 Industry Outlook with NAHC President Bill Dombi

NetSmart

Tuesday, January 16
2:30 pm, EST

More Information


Home Care 100*

Lincoln Intelligence Group

January 21-24, 2024
The Fairmont Scottsdale Princess
Scottsdale, AZ

More Information


Provider Enrollment Changes in Medicare

NAHC

January 31, 2024
1:00 P.M. EST

More Information

NAHC would like to thank the sponsor of this webinar, Red Road Healthcare Business Solutions


How to Market Without Violating the Law

Elizabeth E. Hogue, Esq.

February 8, 2024

More Information


Mastering Compliance for a Stronger Healthcare System

NetSmart

February 13, 2024
1:00 P.M. EST

More Information


Clinical Impacts for Success in PDGM

Axxess

February 14, 2024

More Information


Mastering M2020 Oral Medications

McBee a NetSmart Company

February 20, 2024

More Information


Demistifying Value-Based Purchasing:

Current State and for 2025

Axxess

March 7, 2024

More Information


How to get Referrals From ALFs and ILFs

Elizabeth E. Hogue, Esq.

March 7, 2024
Replay Date: March 14, 2024

More Information


Call for Speakers

NAHC Financial Management Conference

Deadline to Submit
March 15, 2024

More Information


Empowering Change: Advocacy in Private Duty Home Care

NAHC

March 27, 2024
2:00 p.m. EDT

More Information


Transforming Community and Home-Based Care in an Aging World

International Home Care Nurses Organization

April 18-20, 2024
York Hotel Singapore
Singapore

More Information


NAHC Advocacy Day

NAHC

April 16, 2024
5:00 p.m. - 8:00 p.m. EDT

April 17, 2024
All day

Capitol Hill, Washington, D.C.

More Information


AGILE: Axxess Growth, Innovation and Leadership Experience*

Axxess

April 21-24, 2024
Irving Convention Center
Dallas, TX

More Information


Annual Conference & Trade Show

Michigan HomeCare & Hospice Association

May 8-9, 2024
Radisson of Kalamazoo

More Information


Home Care Innovation Forum*

Influence Group

May 19-21
Silverado Resort & Spa
Napa, CA

More Information


Home Care 100 Summer*

Lincoln Healthcare Leadership

June 3-6, 2024
Waldorf Astoria Monarch Beach Resort
Dana Point, CA

More Information


2024 KHCA Annual Conference

Kentucky Home Care Association

August 14-15, 2024
Embassy Suites by Hilton Lexington/UK Coldstream
Lexington, KY

More Information


Insight2024

6th Annual Forum on Coding, OASIS & Quality

McBee

Aug 5-7, 2024
Sheraton Overland Park Hotel at the Convention Center
Overland Park, Kansas

More Information


Agency Amplify

HomeCareSales

Recurring
2nd Tuesday

More Information


*The Rowan Report will see you there.


Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL



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