Volume 12, Number 25 July  26, 2023

Dear Healthcare at Home Colleague,

Dominating the home care technology news this week is the acquisition of Complia Health. With the acquisition, Axxess takes ownership of all of the Complia Health applications: ContinuLink EMR, Mobile Edge (EVV), Clinical Edge (Point-of-Care), Suncoast Solutions (Hospice), and Emma Chatbot (communications). We had a long conversation with Axxess CEO John Olajide and share some of his comments along with the official news release.

For those who have been around a while, we also take a glance at Complia Health's 14-year history, using our own reporting as a source to jog your memory.


AI in Healthcare: The Agency of the Future

In part two of her story about her experiences with GPT-4, Heather Thompson delves more deeply into the advantages and dangers of using AI in healthcare. This week, she offers examples of how to prompt GPT-4 to get it to provide desired results, while avoiding the biases it picks up from its research into our own culture, through our own writings.

As if echoing Heather's research, we also have an announcement about a consortium of AI companies that have banded together in an effort to keep AI safe.



CMS Assistance from HCHB

Homecare Homebase has released an analytics tool that forecasts how the 2024 reimbursement schedule will impact your HHA. Enter your 2023 numbers and see that the size of the cuts may be larger than CMS claims.


M&A News

With the backing of Lorient Capital, PurposeCare is has been on the acquisition path. This month, the Windy City company has been rapidly expanding — sometimes by opening new branches, sometimes by acquiring existing agencies — into Illinois, Indiana, Ohio, and Michigan.

Scroll down to click on the headlines of all of this week's news.

Have a great week. Keep making a difference!


Editor signature
Tim Rowan

BREAKING NEWS: Axxess Acquires Complia Health
Monday's announcement comes after months of negotiations between CEOs John Olajide and Rich Berner, who will continue to run Complia Health during expected months of integration.

Analysis: Complia Health's Circuitous Route to Axxess
We have been tracking the company now known as Complia Health since its birth in 2009. Here is what we have written about them over the years.

Exposing Disability Bias in AI Part 2 - A Children's Story Authored by ChatGPT-4
Heather Thompson's ongoing search for the advantages and dangers of using AI in healthcare leads her to challenge GPT-4 to confess its biases.

Homecare Homebase Releases 2024 HH Proposed Rule Model
Analytics tool shows 2024 cuts may be larger than CMS thought.

BREAKING NEWS: Industry Giants Announce Responsible AI Partnership
Working everyday to keep home care up to speed on AI, staff writer Heather Thompson caught Breaking News this morning from Anthropic, Google, Microsoft, and OpenAI when they jointly announced a new industry body to promote responsible AI.

During the 2nd Quarter of 2023, web sites of the above advertisers were visited by home care and hospice executives and staff 4976 times.

To inquire about placing your message here, contact:


As of this date, approximately 50,490,000 Baby Boomers have become Medicare eligible.


Last Week's Most-Read Stories:

Study Compares Profit vs Non-Profit Hospices
Fewer visits, live discharges, other efforts to maximize profits occur far more often in some agencies.

Exposing AI Disability Bias: Part 1
By asking Chat-GPT4 to write a children's story, then asking it to critique its own story, staff writer Heather Thompson learned we must be cautious – and very specific – when prompting AI.

Upcoming Events

54th Annual Meeting: "Bring Care Home"Presented by: Texas Association for Home Care & Hospice

Dates: August 28-31
Venue: Grand Hyatt Riverwalk
City: San Antonio

Information and Registration

FREE Webinar: "The Role of the Hospice Physician in Organizational Compliance"Presented by: FEMA

Date: September 6

Time: 10:30 AM - 12:00 PM, EDT

Register here 

Collaborating with the Administration for Community Living, the Substance Abuse and Mental Health Services Administration (SAMHSA) Office of Policy, Planning, and Innovation, and the Schoharie County, NY, Area Agency on Aging, the webinar is designed to equip organizations with strategies to ensure seamless service continuity during an emergency. 


2023 NAHC Annual Meeting & Exposition *

"One Voice, Many Stories"

Date: October 15-17
Venue: Gaylord 
Location: National Harbor, MD

Information and Registration

Keynote Speakers:


Vision – Plan – Succeed: 2023 Leadership Conference

Association for Home & Hospice Care of North Carolina

Dates: October 29-31
Venue: Renaissance Hotel
City: Ashville

Information and Registration 

Featured speakers:

Bill Dombi, Melinda Gaboury, Tim Rogers, Nick Seabrook, Mark Sharp, Robert Markette, Mark Kulik, and more.



Call for Speaker Proposals

Association for Home & Hospice Care of North Carolina (AHHC) Annual Convention and Expo

Dates: April 7-10, 2024
Venue: Raleigh Convention Center


Click this link to learn more and to submit your proposal: https://www.surveymonkey.com/r/6RRNNY3
The deadline to submit a proposal is November 15, 2023.

Conference Title:                                                   2023 Annual Hybrid Hospice & Palliative Care Conference

Sponsoring Association:                                       Hospice & Palliative Care Association of New York State
Date(s):                                                                    November 13-14, 2023
Hotel or Conference Center, City, State:            Albany Marriott Hotel, Albany, NY
URL:                                                                          www.hpcanys.org




Kimberly Ryan ?

Education & Membership 

Hospice & Palliative Care Association of NYS (HPCANYS)

Advance Care Planning Center for Excellence
119 Washington Ave, Suite 302 

Albany NY 12210 

518.446.1483 x 224 |www.hpcanys.org 


2023 Virtual Annual Conference
Virginia Association for Homecare and Hospice

Opening Date: November 15

More Information


*The Rowan Report will see you there.

Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Hotel or Conference Center, City, State

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