Volume 12, Number 25 June  21, 2023

Dear Healthcare at Home Colleague,

We usually report clicks on our graphic ads only to our sponsors themselves, but we are proud to point out that our readers have opened our sponsors' ads nearly 8,000 times so far this year. This 24-year-old publication is an excellent way to deliver a message to thousands of Home Health, Hospice, and Home Care executives and employees across the country. The ROI has been proven for decades. Ask Kristin for pricing. She has a plan for every budget: Kristin@RowanResources.com



We found a scathing report by Kaiser Health News about the problem of medical debt. It was a lengthy, heavily footnoted article and we chased down every one of Kaiser's sources. We kept our summary to a readable length, but the full story is important so we included all the KHN footnotes for anyone who would like to conduct further research. The importance of this report lies in the way medical debt impacts your patients and clients. Many Home Health and Hospice patients had recent hospital stays. Many Home Care clients go in and out of the hospital. Knowing their financial burden and how it worries them may help you provide more customized care. According to the report, medical debt, and the way some hospitals pursue it, can be an extreme psychological weight to bear. See "Non-Profit Hospitals Accused of Attacking Medical Debtors," below.



Staff writer Heather Thompson's series on The Agency of the Future, featuring her research into Artificial Intelligence in healthcare, continues this week with an encouragement and a warning. She offers specific strategies on how to benefit from AI but includes a cautionary tale about how easy it is to both become overwhelmed by its volume of information and allow it to encroach into clinical areas where it does not belong. The more Heather learns, the more helpful her articles become, and this one may be the most practical of the series. Click on "Navigating the AI Ocean: Information Management & The Agency of the Future."

Remember, to go back and review earlier articles in this series, use the "Search For" tool on our home page. Use it to search for one, two, or three key words and every article since 2005 with those words in the title or body will rise to the top.

Since EVV was mandated, home care employers must time track their mobile caregivers. But is it a good idea to do more than that to keep track of mobile workers? The staff at "Weekly10," a performance management software created to boost employee engagement through weekly employee check-ins, sent us their take on the value, or lack of it, of time tracking software. Open "Five Ways to Motivate Remote Workers," below.


Lastly, in this week's Vendor Watch column, we interview James Rolla, Senior VP of the Personal Care Division at the VNS of New York. He told us why he switched his agency management system to HHAeXchange. Click on "Vendor Watch: VNS of New York Discusses its EMR Choice."


It may be a slow travel season, but there are a few upcoming conferences you may want to add to your calendar. Scroll down below this week's headline for details on conferences that are worth the trip.

Have a great week. Keep making a difference! 

Editor signature
Tim Rowan

Navigating the AI Ocean: Information Management & The Agency of the Future
Home Health, Hospice, and Home Care agencies must make AI learning a priority. The next article in Heather Thompson's ongoing series, "The Agency of the Future."

Non-Profit Hospitals Accused of Attacking Medical Debtors
Human Rights Watch issued a scathing report on the U.S. healthcare system, accusing hospitals of pursuing patients to the point of home foreclosures, ruined credit scores, and psychological despair.

Vendor Watch: VNS Health Discusses its Clinical Information Solution Choice
Caregiver use more than doubles after switch to new mobile EVV system.

Five Ways to Motivate Remote Workers
Employee engagement experts reveal five ways to motivate remote workers and why time tracking software is not one of them.

During the 2nd Quarter of 2023, web sites of the above advertisers were visited by home care and hospice executives and staff 4976 times.

To inquire about placing your message here, contact:


As of this date, approximately 50,105,000 Baby Boomers have become Medicare eligible.


Last Week's Most-Read Stories:

Study Compares Profit vs Non-Profit Hospices
Fewer visits, live discharges, other efforts to maximize profits occur far more often in some agencies.

AI and the Agency of the Future — Opportunities, Threats, and Promising New Efficiencies
AI is already a part of our everyday lives. From art to academics and disease management, continuous advances have already changed the way humans access and utilize information. Recent tests reveal occasional difficulties distinguishing AI responses from human. This article is the first in a series exploring key considerations as artificial intelligence makes its way into home health, hospice and home care .

Upcoming Events

2032 NAHC Financial Management Conference & Exposition

Date: July 16-18
Venue: Hilton Riverside, New Orleans

Information and Registration


In addition to NAHC president Bill Dombi, featured speakers will include:

54th Annual Meeting: "Bring Care Home"Presented by: Texas Association for Home Care & Hospice

Dates: August 28-31
Venue: Grand Hyatt Riverwalk
City: San Antonio

Information and Registration

FREE Webinar: "The Role of the Hospice Physician in Organizational Compliance"Presented by: FEMA

Date: September 6

Time: 10:30 AM - 12:00 PM, EDT

Register here 

Collaborating with the Administration for Community Living, the Substance Abuse and Mental Health Services Administration (SAMHSA) Office of Policy, Planning, and Innovation, and the Schoharie County, NY, Area Agency on Aging, the webinar is designed to equip organizations with strategies to ensure seamless service continuity during an emergency. 


2023 NAHC Annual Meeting & Exposition *

"One Voice, Many Stories"

Date: October 15-17
Venue: Gaylord 
Location: National Harbor, MD

Information and Registration

Keynote Speakers:


Vision – Plan – Succeed: 2023 Leadership Conference

Association for Home & Hospice Care of North Carolina

Dates: October 29-31
Venue: Renaissance Hotel
City: Ashville

Information and Registration 

Featured speakers:

Bill Dombi, Melinda Gaboury, Tim Rogers, Nick Seabrook, Mark Sharp, Robert Markette, Mark Kulik, and more.



Call for Speaker Proposals

Association for Home & Hospice Care of North Carolina (AHHC) Annual Convention and Expo

Dates: April 7-10, 2024
Venue: Raleigh Convention Center


Click this link to learn more and to submit your proposal: https://www.surveymonkey.com/r/6RRNNY3
The deadline to submit a proposal is November 15, 2023.

Conference Title:                                                   2023 Annual Hybrid Hospice & Palliative Care Conference

Sponsoring Association:                                       Hospice & Palliative Care Association of New York State
Date(s):                                                                    November 13-14, 2023
Hotel or Conference Center, City, State:            Albany Marriott Hotel, Albany, NY
URL:                                                                          www.hpcanys.org




Kimberly Ryan ?

Education & Membership 

Hospice & Palliative Care Association of NYS (HPCANYS)

Advance Care Planning Center for Excellence
119 Washington Ave, Suite 302 

Albany NY 12210 

518.446.1483 x 224 |www.hpcanys.org 


2023 Virtual Annual Conference
Virginia Association for Homecare and Hospice

Opening Date: November 15

More Information


*The Rowan Report will see you there.

Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Hotel or Conference Center, City, State

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Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.

HCTR is free to subscribers and supported by its generous advertisers. To inquire about presenting your message to our 12,000 subscribers, write to Kristin in our ad sales department, Kristin@RowanResources.com.