Volume 9, Number 50 June  10, 2020



Dear Healthcare at Home Colleague,

There may be money coming your way. Funds authorized by Congress in March to provide emergency COVID-19 supplements for Medicaid providers have finally been released by HHS. If you are a Medicaid provider and not already received your 2% supplement as a Medicare provider, read the details of the $25 billion aid package below in "Held Up Two Months, Emergency COVID Funds Finally Released for Medicaid Providers."

Before you scroll down to that article, though, let me tell you about a series of webinars I believe will be helpful, one for private duty home care and the other for Medicare providers. Two of our sponsors have invited me to present on various topics, from online marketing tips to revenue cycle management strategies, in June and July. I am certain you will get a lot out of them; plus, they are all free.

First, my partner Roger McManus, a well-known online marketing expert who was featured in a recent documentary about Yelp titled, "The Billion Dollar Bully," and I will be teaching tips and tricks to supercharge your online reputation and leverage it to build your census. This first free webinar is under the sponsorship of Savii, the private duty software company, and is set for Wednesday, June 24 at 2:00 pm Eastern time. Information and registration can be found here.

Following that, I will moderate a panel of experts in a three-part series on "Revenue Cycle Management in a Post-COVID World" for RCM consulting company HealthRev Partners. This three-part series begins on June 25 and continues on consecutive Thursdays. We will have a link to the registration page soon and post it here and in our list of conferences at the bottom of this page next week.

 

In this week's news
Read about the $25 billion mentioned above in one of our two CMS News reports this week. NAHC president Bill Dombi added some perspective to the announcement for us. "Held Up Two Months, Emergency COVID Funds Finally Released for Medicaid Providers."

The other CMS News column offers three official announcements: one on the Hospice Quality Reporting Program, another on COVID-19 guidance, and a third about an upcoming Special Open Door Forum.

Meet Shona Eakin, a special kind of Medicaid provider in Pennsylvania, in the second installment of Darcey Trescone's series on "Extraordinary Women in Home Care."

 

 

Guest author Elizabeth Hogue, Esq., reports on another court victory for home health in the ongoing battle over who gets to keep challenged funds between recoupment and an ALJ determination. Scroll down to read "Court Rules Against CMS, for Texas Home Health Agency."

Lastly, startup tech company Citus Health announces its first major home health and hospice customer. We spoke with the CEO of Sangre de Cristo Healthcare in Colorado to learn what led her to take a chance on a new technology.

 

 

Worth the Trip (to the computer in your kitchen)

AlayaCare will offer a free webinar featuring home care attorney Robert Markette and veteran client services rep Erin Vallier. Scroll down this page to our "Upcoming Events" section to register for "The Road Back: How Home Care Agencies Can Grow and Be Safe After COVID-19."

Have a great, healthy week. Keep making a difference!

Editor signature
Tim Rowan



Held Up Two Months, Emergency COVID Funds Finally Released for Medicaid Providers
Funds to include most home health and home care providers were authorized by Congress in March.

Extraordinary Women in Homecare: Shona Eakin
"Extraordinary Women in Homecare" is a series of feature articles, suggested by HHAeXchange, designed to celebrate women who bring strength, passion, and creativity to their roles in the home care industry. In this second installation, Darcey Trescone, RN, interviews the CEO of "Voices for Independence"

Court Rules Against CMS, for Texas Home Health Agency
Another volley in the ping pong game among various federal courts was recently issued. This time, the HHA won. Print and save this article by Elizabeth Hogue, Esq. so you can cite it when your turn comes.

CMS News
— Hospice Quality Reporting Program (HQRP) Forum Spring 2020 Recording Released
— HHS Announces New Laboratory Data Reporting Guidance for COVID-19 Testing
— Special Open Door Forum: Medicare Documentation Requirement Lookup Service

Sangre de Cristo Selects Citus Health Virtual Patient Care Solution
Sangre de Cristo Community Care, a leading regional provider of hospice, palliative and home care services, will implement the Citus Health virtual patient support solution to streamline care team collaboration and significantly enhance patient and family engagement.

Vendor Watch
— Collective Medical Supports Coordinating Care for COVID-19 Patients
— Axxess CARE marks milestone



During the 1st Quarter of 2021, web sites of the above advertisers were visited by home care and hospice executives and staff 10965 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

As of this date, approximately 37,939,000 Baby Boomers have become Medicare eligible.

 

Last Week's Most-Read Stories:

Netsmart Acquires QIRT
We spoke with Netsmart's Kevin Scalia and McBee's Mike Dordick to learn how the New York-based coding and consulting service will operate within McBee, acquired in May, 2019.

CMS News: Hundreds of Rules Eased Until Emergency Ends
Temporary home health telehealth regulations for COVID-19 look a lot like pre-COVID regulations. "You can use it all you want, but we're not going to pay for it."


Upcoming Events

Webinar Series: Sales Training, Home Health and Hospice

Presented by: Healthcare Strategica, LLC

Featuring: Michael Ferris

1 - 8-week Hospice & Palliative Care Sales Training Course

2 - 8-week Home Health Sales Training

Rowan Report subscribers: Register with this link to receive $100 discount.

We have taken our best of class industry specific sales training bootcamps and are offering them via Webinar to enable you to continue to train your sales team in today's world of limited travel and social distancing.

The Hospice and Palliative Care course will be offered live every Tuesday starting May 19 through July 7, 2020.

The Home Health course will be offered live every Tuesday starting May 21 through July 9, 2020.

Each class will have participation exercises, homework assignments, quizzes and question and answer opportunities.

Each participant will receive their own course materials and individual coaching and feedback. At the conclusion of the course each student will receive a certificate of completion, an invitation to join the exclusive Sales Mastery Group* and opportunity to join the 52-week Sales Training Excellence Course.*

* Only available to Sales Professionals that have successfully completed the 8-week Sales Training Course – additional fees may apply.

Each session will be offered on-demand and if unable to attend the live webinar, you will be able to view the recording and participate in exercises, questions, coaching and quizzes. If you start after the first webinar date, you will be provided with access to those classes missed so that you can get caught up or you may elect to attend via the recorded sessions.


FREE WEBINAR: How Technology Enhances Home Care in an Increasingly Remote World *

Sponsored by: Care Connect

Moderator: Tim Rowan

Panelists: Mike Gelman, President COO, CareConnect; Jim Rolla, SVP, VNSYNY Partners in Care; Steve Pellito, SVP, Provider Sales, Sandata

Date: November 12
Time:
1:00 pm EDT

Register


FREE WEBINAR: Cybersecurity in Healthcare: Assess Threats & Reduce Your Risk

Presented by: Netsmart

Featuring: Randy Pargman, Binary Defense senior director of threat hunting and counterintelligence; Sharon Hicks, MBA, MSW, OPEN MINDS senior associate; and Mike Murray, Netsmart director of Plexus Technologies,

Date: December 9

Time: 1:00 EST

Information and Registration

Healthcare organizations are often at risk of cyberattacks due to a lack of dedicated IT and reliance on traditional reactive approaches. To learn how to protect your data, register now to join Randy Pargman, as they map the risk landscape and provide guidance for safeguarding your organization.

Key takeaways:

• Cyber threats in healthcare
• Impacts of a data breach
• Best practices for securing your data


 

FREE WEBINAR: Can you collect Cash faster?

Sponsored by: Savii

Date: Tuesday, January 12

Time: 2:00 pm EST

Information and Registration

With small margins in home care it has prompted the question, “Can we collect cash faster?” And what would this do for an agency? One thing we know is margins are small and have become more challenging than ever to for agencies to profit. This doesn’t mean it impossible for agencies to survive; it means a focus on collecting cash faster will be ever so important.


Agency leaders will first need to develop a timeline cadence of when to address claims based on when they were submitted for payment. In addition it will be pertinent to understand their own agency metrics such as DSO (Daily Sales Outstanding) and how they compare to industry standards.

On this webinar you will walk away with how to develop a timeline and your own DSO dashboard for benchmarking. All of these topics will weave into  strategic steps to take toward collecting cash flow faster.

FREE WEBINAR: The Rise of Hospital at Home: A Roundtable Discussion

Sponsored by: AlayaCare

Featuring: Dr. Bruce Leff, Hospital at Home Pioneer & Professor, John Hopkins School of Medicine; Adrian Schauer, Founder and CEO
AlayaCare; Joel Theisen, Founder and CEO, Lifesprk; Brady Murphy, VP Sales & Marketing, AlayaCare

Date: Wednesday, January 27
Time:
1:00 EST

Information and Registration

Agenda
Across the U.S., the Acute Hospital Care at Home initiative from CMS is taking off amid the pandemic with at least 80 approved participants to date. As hospital-at-home models become more popular and more beneficial to both patients and health care organizations, those that have recognized the perks of home-based care prior to the COVID-19 crisis may have the upper hand.

Join us on Wednesday, Jan 27th at 1:00 pm EST for a roundtable discussion with industry experts such as Dr. Bruce Leff, Hospital at Home Pioneer and Professor at John Hopkins School of Medicine who deserves his reputation as a founding father of this virtual hospital concept, to learn about the hospital-at-home model and its impact on the home care industry.



FREE WEBINAR: 6 New COVID-19 ICD-10 Codes to Learn Webinar

Presented by: Healthcare Synergy
Featuring:
Michael Tidd, HealthCare Synergy Clinical Manager

Date: Thursday, February 4
Time: 11:00 - 11:30 PST

Register

COVID-19 has resulted in multiple waivers along with changes to programs and treatments to patients.  April 1 had an unexpected release of a new diagnosis code for the COVID-19 disease.  October 1 had additional diagnosis codes for agencies to learn and use.  January 1, 2021 brings six additional diagnosis codes that CMS released the week of Thanksgiving.  These will not be listed in your existing diagnosis coding manuals until a new manual is released later in August. 
Objectives:
Michael Tidd has over 19 years of experience in the Home Care Industry and is a frequent speaker at HealthCare Synergy Workshops and Webinars. He is a Software Developer, LVN and Certified in ICD-9/10 Coding and OASIS (COS-C, HCS-D). As the Clinical Manager for HealthCare Synergy, he directs the Outsourced Management Services, assists in directing the development of the Healthcare Assistant Web Edition, oversees the Clinical Documentation Auditing provided to clients and directs the Clinical Form Development for the Healthcare Assistant Web Edition. Michael continues to educate agencies in the ongoing regulations that CMS produces, the proper application of the Medicare Conditions of Participation and completing timely, accurate and defendable clinical documentation to survive in the current Medicare Reimbursement Model.

FREE Webinar: Practical Application of Information Blocking and Interoperability Rules for Post-Acute Care Providers

Sponsored by: Complia Health and Kno2

Date: February 18
Time: 1:00 EST

Information and Registration

Join healthcare technology experts Alan Swenson, VP of Interoperability at Kno2, and Melissa Turner, Director of Integration at Complia Health, on Thursday, February 18th at 1pm Eastern to learn about information blocking and what it means for your post-acute care organization today and looking ahead to the future. 


Virtual Conference: Winter Leadership Summit

Presented by: National Association for Home Care and Hospice

Date: February 23, 2021

Register


FREE WEBINARS: Virtual Seminar Series 

"Building the Bridge to Hospice" and "How to Increase Referrals"

Sponsored by: WellSky

Featuring: Cindy Campbell, Jody Holmes-Dion, Bob Parker, Melanie Stover

Dates: March 2, 16, 30; April 6
Time: 1:00 - 2:30 EST

Register for one or both webinars

Building the bridge to hospice: Leveraging connections between home health, palliative, and hospice care
Presented by consultants Cindy Campbell and Jody Holmes-Dion of WellSky and Bob Parker of Intrepid USA
CE credit offered – approved for up to 1.25 contact hours
Tuesday, March 2 | Tuesday, March 30

Turn up the volume! How to increase referrals in a value-driven market
Presented by Cindy Campbell and sales and marketing expert Melanie Stover of Home Care Sales
Tuesday, March 16 | Tuesday, April 6


FREE WEBINAR: Tech Titans Join Forces to Tackle Post Acute Care Challenges

Sponsored by: KanTime

Featuring: Terra Vicario (Moderator) CMO, Viventium; Malka Trump, Director of Compliance, Viventium; Kristen Duell, EVP, KanTime; Kim Spence, RN, Customer Success Division Leader, KanTime; James Cohen, CEO & Co-Founder, Nevvon

Date: Thursday, April 22

Time: 11:00 am PDT, 2:00 pm EDT

Register

2021, in many ways, is a continuation of challenges from 2020 and more! During this webinar, experts from companies with solutions for talent/retention and compliance issues, along with the continued challenges that COVID-19 has presented to our industry, will cover rules, regulations, and programs you need to stay on top of so your company can thrive amidst the pandemic.

FREE WEBINAR: New, Science-Based Methodology Reduces Cost of Recruitment and Retention

Presented by: The Rowan Report

Featuring: Eric Becker, CEO, MiliMatch

Date: Thursday, March 18

Time: 3:00 pm EST; Noon PST

Recorded version available soon.

 

Agenda:

Every time a home care agency hires and trains a new caregiver, it invests about $4,500, which is wasted if that new hire does not work out, often before working a first shift. MiliMatch CEO Eric Becker will explain the company's patented product/service, based on the science of Applied Cognitive Linguistics, which has been proven to help home care agencies avoid those costly bad hires.


Honoring Healthcare Heroes

Michigan Home Care & Hospice Association Annual Conference

Date: May 12-14
Venue: Virtual Event and Trade Show

There is something for every service line in home care as well as sessions for many of the disciplines in your organization.  Stay up to date on the current regulatory, legal, employment, and leadership topics that will help your organization succeed in the coming year. 
 
Invest in your future and the future of many of your co-workers.  MHHA has made this conference affordable by offering the 1st person to come at full price and additional people to attend at $70 if you are a MHHA member. 
 
Use this link to register on-line or download the registration form.  We look forward to your participation!

Registration

 



Sprinting Toward Brighter Days

Homecare & Hospice Association of Utah Annual Conference - LIVE AND IN PERSON!

Date: May 18-19

Location: Salt Lake Community College, Sandy, UT

Information and Registration

Interested sponsors/exhibitors: hover over the "Partners" tab on the website menu and select "Sponsorship/Exhibitor Opportunities" or email info@hhau.org for more information.

 


Homecare 100 *

Presented by: Lincoln Healthcare Leadership

Date: June 27-30, 2021
Venue: JW Marriott Marco Island Beach Resort, FL

Registration Information


*The Rowan Report will see you there.


Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL



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