Volume 11, Number 22 December  7, 2022

Dear Healthcare at Home Colleague,

Time is running out to register for Homecare 100 2023. Click on the Lincoln Health Leadership graphic on this page. Imagine Orlando in January! In My Life, I would not miss it. I hope to see you there too.

In this week's news

Guest author and home care attorney Elizabeth Hogue offers some cautions about giving gifts to referral sources at holiday time. A national researcher, SteriCycle, shared with us their new study about caregiver safety, including managing pharmaceutical waste in the home. 

We also offer two in-depth interviews in this issue with a couple of healthcare leaders you will be glad you met. The next installment of our "Meet the CEO" video series features Complia Health CEO Rich Berner. Rich is a longtime healthcare executive but new to our post-acute sector. After 18 months with Complia Health, he has put together a plan to create a single, common platform to serve home health, home care, and hospice agencies. We asked him to describe his initial impressions of our industry and outline his plans. To start this video episode, click here, or scroll down to this week's headlines and open "Complete List of "Meet the CEO" Video Episodes."



When we attended the annual user convention of our longtime sponsor AlayaCare a few weeks ago, we met their keynote speaker, April Hansen. Don't miss my write-up of our conversation. She is a highly respected healthcare executive and in demand as a keynote speaker. Most importantly, Ms. Hansen is a nurse and Group President of WorkForce Solutions for a national clinical staffing services company, Aya Healthcare. We talked about recruiting and retention of staff, the differences between hospital and home health clinical jobs, and the pros and cons of using temporary or traveling nurses in home health. Scroll down and open this week's "Rowan Report Interview."



Lastly, with this issue dated December 7, I decided to reprint a personal piece I penned eleven years ago. I was honoring the anniversary of Pearl Harbor and remembering my father's role in it. He was near the end when I wrote it and did pass three months later. I was reminded of that essay when I heard about two friends in home care who are dealing with that inevitable life event, the loss of a parent, right now. I hope you do not find it too self-indulgent of me to resurrect it. 


Happy Holidays

And So This Is Christmas, and Kwanzaa, and Hanukkah. Therefore, this is our penultimate edition of 2022. Look for one more, our annual look-back, the week of December 26, where we re-run the 10 (or so) most-read articles of the year. Even a glance at the headlines will help you reflect on the year and get a glimpse of the kinds of stories you and your colleagues found most important. 

Have a great week. Don't just sit there watching the wheels go round and round. Get out there and make a difference! 

Editor signature
Tim Rowan

Rowan Report Interview: April Hansen on Recruiting and Retention
Nation's largest clinical staffing company president advises home care owners how to cope with staff shortage crisis.

Attorney Cautions About Gifts to Referral Sources During the Holidays
Guest author Elizabeth Hogue's refresher on the Stark Laws could save you some holiday headaches.

Report Reveals Insights for Improving Patient and Provider Safety
Stericycle's Second Annual Healthcare Workplace Safety Trend Report focuses on concerns of Home Health clinicians.

December 7 Tribute: From War Hero to Father to Home Health Patient
December 7 always makes me think of my dad and his band of brothers at Pearl Harbor in 1941. Back in 2011, when he was nearing the end, my memories spilled over into these words. I thought it was time to take another look at it.

During the 1st Quarter of 2023, web sites of the above advertisers were visited by home care and hospice executives and staff 4163 times.

To inquire about placing your message here, contact:


As of this date, approximately 47,949,000 Baby Boomers have become Medicare eligible.


Last Week's Most-Read Stories:

CMS Releases 2023 Final Rule
Good news and bad in CMS HHA final rule for 2023. We add our comments to the news.

Criminal Conviction in "No Poach" Case
One phone conversation, one email generates 6-figure fine for wage suppression collusion.

Upcoming Events

20th Annual Northeast Home Health Leadership Summit

Sponsored by: State Associations of Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York (HCA), New York (HCP), Rhode Island, VNAs of Vermont

Dates: January 17-19

Venue: Revere Hotel, Boston


Information and Registration

Homecare 100 *

Presented by: Lincoln Healthcare Leadership

Date: January 22-25, 2023
Venue: Ritz-Carlton, Orlando, Grande Lakes, FL

Registration Information


Shine Your Light
Illinois HomeCare & Hospice Council Annual Meeting and Exposition

Dates: April 9-10
Venue: NIU Naperville

Information and Registration

FREE WEBINAR: CMS’ Proposed Hospice FY2024 Payment Rule: Implications for Agencies and the Hospice Community

Sponsored by NAHC
Featuring: Theresa Forster, Katie Wehri

Date: April 11
Time: 12:00 - 1:30 EDT

Details and Registration


Description: In addition to routine annual payment changes, CMS proposed FY2024 Hospice Payment Rule, issued on March 31, contains valuable updates on the Hospice Quality Reporting Program (HQRP). Perhaps most notable, the rule's deep dive into utilization trends signals an intensified interest in hospice care patterns, potentially inappropriate behavior in the hospice sector, and program integrity concerns.  Join two of NAHC's hospice experts as they detail proposed changes, including a new requirement that hospice certifying physicians be Medicare enrolled (or to have validly opted-out) and CMS' Requests for Information on hospice utilization and health equity, and examine their potential impact on hospice practice going forward.

Faculty: Theresa M. Forster, NAHC VP for Hospice Policy & Programs
Katie Wehri, NAHC Director of Home Health & Hospice Regulatory Affairs

WEBINAR: Audits: What to Do

A 90-minute Lunch & Learn Audio Conference by Elizabeth E. Hogue, Esq. Health Care Attorney

Date: Thursday, April 6
Time: 1:00 - 2:30 EDT

Encore date: April 13
On-demand recording available 24/7
Option to purchase recording and handouts


Information and Registration


Audio-Conference Description: Home care providers of all types; including home health agencies, private duty agencies, hospices and HME companies; remain targets of audits by various regulators, including but certainly not limited to United Program Integrity Contractors (UPICs). The results of these audits can be devastating because they may threaten the ability of providers to remain in business, especially when overpayments are extrapolated to millions of dollars. Audits of all types must be taken seriously and providers must take action to close audits as quickly as possible! The first thing providers must do is to review records requested by auditors.

The purpose of this teleconference is to give providers detailed steps to follow to avoid adverse consequences of audits. Examples of common issues targeted by auditors will be provided and there will be time for questions and answers.


First Joint Conference of the Carolinas

Association for Home & Hospice Care of North Carolina & South Carolina Home Care & Hospice Association

Dates: April 23-26

Venue: Westin

City: Charlotte

Information and Registration 

Rise Above!

Michigan Home Care & Hospice Association Annual Conference

Dates: May 3-5
Venue: Grand Traverse Resort & Spa

Registration and Information

The theme for the Conference is “RISE ABOVE” a fitting recognition of the challenges our industry and each of you overcame in your personal lives and professional careers to navigate the challenges of the past three years.

The MHHA conference presents an opportunity to meet new friends and reacquaint with peers. What better place to rise above, than at the spacious and beautiful Grand Traverse Resort & Spa? This conference has a little bit for every service line and discipline. Wednesday offers a track for Volunteer Managers and Thursday offers a track for Palliative Care as well as many other sessions for Certified Home Health, Hospice, DME and Private Duty Home Care.

2023 Annual Home Health & Hospice Conference
Homecare and Hospice Association of Utah

Date: May 10-11

City: Sandy

Attendee Registration

Exhibitor/Sponsor Registration

2023 Rocky Mountain Home Care, Home Health & Hospice Conference *Presented by: Home Care and Hospice Association of Colorado

Dates: May 18-19
Venue: Beaver Creek

Information and Registration for Attendees and Exhibitors

Home Care Innovation Forum*Presented by: The Influence Group

Dates: June 4-6
Venue: Park Hyatt Aviara 
Carlsbad, CA

Information and Registration

Featured Speakers:

Partial list of topics:

HI2: Home Care Innovation and Investment Conference *Presented by: Lincoln Healthcare Leadership

Dates: June 12-14
Venue: Swissotel 

Information and Registration

Featured Speakers:

leading ONE vision

Homecare Homebase User Group Meeting

Dates: June 12-14
Venue: Sheraton Dallas Hotel

Information and Registration

Clinical Education Credits
Nationally recognized speakers, eight clinical sessions. Clinicians are encouraged to sign up for the clinical sessions, but are free to jump between clinical and non-clinical topics. Clinical topics include a homecare focus on Wound Care, Value Based Purchasing, Clinical Leadership, conflict resolution, Quality Report, Oasis and more.

Featured Speakers:

Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Hotel or Conference Center, City, State

Did you receive this issue as a forward from a colleague? Would you like to have your own free subscription? Click here.

Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.

HCTR is free to subscribers and supported by its generous advertisers. To inquire about presenting your message to our 12,000 subscribers, write to Kristin in our ad sales department, Kristin@RowanResources.com.