Volume 12, Number 36 October  4, 2023

Dear Healthcare at Home Colleague,

We have a lot to share with you over the next two weeks before we leave for the NAHC Annual Convention. Will we see you there? From the D.C. area, we will be heading to Chicago the following week for the HCAOA National Home Care Conference. The Rowan Report may be published a day or two later than normal those weeks, as we bring you the latest news and information from the two largest national conferences of the year. If you plan to attend either or both, please say hello. We will be bringing an important announcement about the future of The Rowan Report that we are keeping under our hats until then.

Before we begin our weekly news summary, please join me in welcoming our newest sponsor: Select Data. We will be telling you much more about the new OASIS and coding accuracy system the Anaheim, California company has just released, but for now we give them a moment to introduce themselves:

"Discover SmartCare™, the transformative, AI-powered interface revolutionizing post-acute care by refocusing efforts on patient care. By highlighting key clinical components in documentation, SmartCare™ facilitates quicker absorption of vital information, promising a seamless, efficient healthcare future. Join us in this transformation, as we pave the path towards a healthcare future marked by streamlined operations and improved accuracy, a future grounded in the well-being of individual patients. Become a strategic partner and share your testimonials as we shape a holistic approach to patient care together."

Select Data will be the official sponsor of our ongoing AI reports. We will be describing their revolutionary AI system in coming weeks. Until then, read about the Select Data strategic partner program by clicking their ad below or stop by and see them in booth #1025 in the NAHC exhibit hall.



Speaking of sponsors, if you are headed to DC for the NAHC conference, take some time to visit our longtime featured sponsor, Homecare Homebase:

"Streamlining your workflow, compliance, and scheduling is just a few steps away! Visit Homecare Homebase at booth 613 to see how our cutting-edge technology is revolutionizing home health care."



After the volume of interest in last week's article about OIG Exclusions, we follow up with guest author Roger Shindell's detailed study of exclusion screening, a mandatory activity for healthcare providers participating in government payer programs. If that is you, you will want to read his explanation of who must be screened and why screening is important.

Medicaid contractors, their case managers, and their patient advocates in Colorado are at their wits end -- many at career end -- over what they describe as a premature implementation of a software system that manages patient eligibility and provider payments. Nearly every user of the system insists it should have stayed in beta testing for many more months. One advocate knows of only one patient out of hundreds who has not had an improper break in Medicaid eligibility since July 5. We got inside the heart of the controversy that some say is damaging patients, leaving home care providers unpaid, and causing many advocates to seek other jobs.

How about you? Are you thinking of changing careers too? Selling a home care business is not as simple as it might sound. Guest author Greg Schriber offers tips to prepare your business, and yourself, for the process.

In this week's AI update, we examine a recent minor controversy around OpenAI's ChatGPT. We explain why it was temporarily limited to providing answers only based on old Internet data, which apparently led to the now-legendary "AI hallucinations." 



We will be looking for you in DC and Chicago, with news of our own. Scroll down for information about meetings and events planned by Michigan, North Carolina, New York, Virginia, and Texas.

Have a great week. Keep making a difference!


Editor signature
Tim Rowan

Understanding OIG Exclusion Screening Requirements: Who Needs to Be Screened?
Office of Inspector General (OIG) exclusion screening is a crucial regulatory mandate aimed at ensuring the integrity of healthcare programs and preventing participation by individuals or entities with a history of healthcare-related offenses.

When Software Kills
When Colorado Medicaid implemented a new patient management system before it was ready, patients started having their authorizations denied, which led to tragedies.

ChatGPT Integrates with Bing
For a brief time, ChatGPT from OpenAI was unable to use available Internet information newer than September, 2021. That has been resolved and the competition for your AI dollars between OpenAI, Google, and Microsoft has resumed. Are they all ready for Home Care yet? We give it a solid 'maybe.'

Transformative Trends in Home Care: Strategies for Successful Business Sale
Selling a home care business is not as simple as it might sound. Guest author Greg Schriber offers tips to prepare your business, and yourself, for the process.

During the 3rd Quarter of 2023, web sites of the above advertisers were visited by home care and hospice executives and staff 11531 times.

To inquire about placing your message here, contact:


As of this date, approximately 51,260,000 Baby Boomers have become Medicare eligible.


Last Week's Most-Read Stories:

Pre-Employment Background Checks vs. OIG Exclusion Screening: Understanding the Difference
Everyone does pre-employment background checks. OIG Exclusion Screening is something quite different. It is a monthly check to prevent the continuing employment of individuals or entities excluded from federal healthcare programs. Guest writer Roger Shindell explains how to maintain legal compliance.

Long COVID's Lingering Shadow: An Imperative for Continued Vigilance in Senior Care
Long COVID has lingering effects, especially for the aging population. Even though we seem to be "post-pandemic," now is the time for diligence in safeguarding our most vulnerable.

Upcoming Events

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2023 NAHC Annual Meeting & Exposition *

"One Voice, Many Stories"

October 15-17
Gaylord Hotel and Conference Center
National Harbor, MD

Information and Registration

Keynote Speakers:



2023 National Home Care Conference*
Home Care Association of America

October 23-24, 2023

Hilton Chicago
Chicago, IL

More Information



Vision – Plan – Succeed: 2023 Leadership Conference

Association for Home & Hospice Care of North Carolina

October 29-31, 2023
Renaissance Hotel Ashville, NC

Information and Registration

Featured speakers:

Bill Dombi, Melinda Gaboury, Tim Rogers, Nick Seabrook, Mark Sharp, Robert Markette, Mark Kulik, and more.

Ignite Your Revenue Engine - Virtual


November 1-3, 2023

More Information

Strategic Analysis and Provider Guidance

CMS CY2024 Final Rule Cuts to Home Health


November 9, 2023

More Information

Unlocking Home Care Agency Efficiency with AI

Virtual Workshop

Automation Edge

Nov 8, 2023

11 a.m. CST

More Information

Home Health Final Rule: Clinical & Financial Strategies for Success in 2024

McBee Associates

Nov 8, 2023
1:30 - 2:30 p.m. EST

More Information

Automating Your Compliance Process in Home Care

AxisCare and CareAcademy

Nov 8. 2023
12 p.m. CT

More Information

Call for Speaker Proposals

Association for Home & Hospice Care of North Carolina (AHHC) Annual Convention and Expo

April 7-10, 2024
Raleigh Convention Center

Submit Your Proposal

The deadline to submit a proposal is November 15, 2023.


2023 Annual Conference – Hybrid Hospice & Palliative Care

Hospice & Palliative Care Association of New York State

November 13-14, 2023
Albany Marriott Hotel
Albany, NY

More Information

Understanding the CY 2024 Home Health Final Rule:

Your agency's path forward


Nov 15, 2023
12 p.m. CST

More Information

Presented by Cindy Campbell, MHA-Healthcare Informatics, BSN, RN, COQS, CHHCM

Request for Speakers: 2024 Annual Conference

Indiana Association for Home Health Care

April 16-17, 2024

More Information

The deadline to submit proposals is November 17, 2023.

Safety Matters: Protecting Home Care Workers from Violence

National Association for Home Care & Hospice

Nov 29, 2023
3:00 - 4:00 p.m. EST

More Information

Rapid Competency and Quality Improvement Training


November 30, 2023
1:00 p.m. EST

More Information

Safety Matters:
Protecting Home Care Workers from Violence

National Association for Home Care and Hospice

Nov 29, 2023
3 p.m. - 4 p.m. EST

More Information

2023 Virtual Annual Conference
Virginia Association for Homecare and Hospice

Opening Date:November 15

More Information

Turning Lemons into Lemonade: Developing resilience in the face of change


Dec 6, 2023
1:00 p.m. EST

More Information

CRM Showcase:Empowering Reps for Smarter, More Efficient Growth

Trella Health

December 12, 2023
12 p.m. EST

More Information

Don't be Late for Section GGPrepare now for the new Discharge Function Score


Dec 12, 2023
2:00 p.m. EST

More Information

CRM Showcase: Empowering Reps for Smarter, More Efficient Growth

Trella Health

Dec 12, 2023
12 p.m. EST

More Information


Brand Leadership Summit

Revealing Genius

Dec 7-15, 2023
1 p.m. - 2 p.m. EST

More Information

RCM Success Toolkit:

Insights for RCM Leaders


December 14, 2023
2:00 p.m. EST

More Information

Understanding, Identifying, and Overcoming Conscious and Unconscious Bias

Home Care Pulse

FREE Sample Course

More Information

Home Health and Hospice Summit

HealthCare Synergy

January 10, 2024
Renaissance Hotel
Long Beach, CA

More Information

Home Care 100*

Lincoln Intelligence Group

January 21-24, 2024
The Fairmont Scottsdale Princess
Scottsdale, AZ

More Information

AGILE: Axxess Growth, Innovation and Leadership Experience*


April 21-24, 2024
Irving Convention Center
Dallas, TX

More Information

Annual Conference & Trade Show

Michigan HomeCare & Hospice Association

May 8-9, 2024
Radisson of Kalamazoo

More Information

2024 KHCA Annual Conference

Kentucky Home Care Association

August 14-15, 2024
Embassy Suites by Hilton Lexington/UK Coldstream
Lexington, KY

More Information


6th Annual Forum on Coding, OASIS & Quality


Aug 5-7, 2024
Sheraton Overland Park Hotel at the Convention Center
Overland Park, Kansas

More Information

Agency Amplify


2nd Tuesday

More Information

*The Rowan Report will see you there.

Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Hotel or Conference Center, City, State

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