Volume 12, Number 36 — October 11, 2023
Dear Home Care Colleague,
We will not have an exhibit hall booth next week at the NAHC Conference, but we do want to meet as many subscribers and advertisers as we can, so we can share our own big news with you. Kristin and I will be covering a lot of ground, at the general sessions, the exhibit hall, and of course at all of the happy hours and dinners we get invited to. We hope to see you there and wish you safe travels.
Kaiser Family Foundation, now known simply as KFF, brought us this week's top news stories. The offenses of insurance companies in the Medicare Advantage program keep piling up and we could not ignore it. Both improper means to pad revenue and deny care are involved in the accusations. We learned about the practice of blasting daytime and late-night TV with deceptive advertising and about CMS findings that most of these companies pad diagnostic codes to collect millions in overpayments, while improperly denying care that straight Medicare would approve. This news only reinforces the article by Wendell Potter we published back in February of this year, "Medicare Advantage is Neither Medicare Nor an Advantage."
Thanks to our volunteer news gathering service provider, Tom Boyd, we also learned that hospitals are beginning to say no to the care-denying, slow-paying MA plans. As more and more Home Health leaders recommend you do the same thing, we will keep an eye on this segment of the healthcare payer business. Update your awareness of all these problems in two news articles this week. Scroll down and click on "Brace Yourself! Joe Namath and Jimmy Walker Season Is Back," and then "More MA Plans Caught Inflating Patient Assessments."
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Be Informed Before You Buy
Adopting healthcare technologies is costly and time-consuming, but often promises improved health for patients and lower costs for agencies. Read about how the Peterson Health Technology Institute aims to improve the information about the efficacy and performance of digital health tools.
Product Reviews and Vendor Watch
This week, we review two new products that came to our attention and share a partner announcement. Scroll down to read about a 24/7 call center that reduces some of the scheduling management headaches from agency managers, an education and reporting system that automates costly compliance and quality assurance tasks, and the press release synopsis from Axxess and Sulos.
We Are Worth the Trip. Will We See You Next Week?
As mentioned, Kristin and I will attend the annual NAHC Convention and Expo next week. Kristin will arrive early and be at the H3IT pre-conference all day Saturday for the International Conference on Home Healthcare, Hospice, and Information Technology. We did a preview and have some educational sessions to recommend in one of this week's articles below, particularly the Tuesday General Session at 9:00 a.m. in Room: Potomac AB. After a couple days home, we will head to Chicago October 22-24 for the HCAOA event. If we miss you in DC, maybe we'll see you on the shores of Lake Michigan.
Just a reminder that The Rowan Report has an announcement of its own coming soon. Be among the first to know by tracking us down on the expo floor to pick up our announcement flyer.
Have a great week. Keep making a difference!
NAHC Annual Convention and Expo Starts Next Week
The Rowan Report is traveling to D.C. for the 2023 NAHC Annual Convention and Expo. Check out the sessions we are most looking forward to. Be sure to find us on the expo floor for our top-secret announcement.
Brace Yourself! Broadway Joe, Captain Kirk, and J. J. Season Is Back
Medicare open enrollment begins October 15. Prepare for 700,000 TV and direct mail messages from Captain Kirk, Joe Namath, J.J. Walker, and ex-governor Mike Huckabee.
More MA Plans Caught Inflating Patient Assessments
CMS and the HHS OIG continuously uncover upcoding by Medicare Advantage companies. But they keep upcoding. Apparently, CMS fines are not high enough to be a deterrent. Hospitals are finally saying "no, thank you."
Peterson Center on Healthcare Launches Institute to Evaluate Digital Health Technologies
Remote Patient Monitoring for diabetes will be the first category Peterson Health Technology Institute will analyze for its clinical benefits and economic impact.
CMS News
Newly published CMS updated measures now available.
Product Review: This Software Automates Compliance
Penalties for non-compliance can be a Home Health agency's single largest expense. Automating compliance efforts with QAPIplus can reduce that cost.
Product Review: 24/7 Call Center for Home Care
CuraCall is a 24/7/365 call center that provides workflow management, scheduling solutions, operational accountability, and a robust reporting system.
Vendor Watch: - Axxess and Sulos
Axxess and Sulos yesterday announced a partnership to enhance patient engagement, increase referral rates, and improve survey scores.
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During the 3rd Quarter of 2023, web sites of the above advertisers were visited by home care and hospice executives and staff 11531 times. To inquire about placing your message here, contact: Kristin@rowanresources.com As of this date, approximately 51,337,000 Baby Boomers have become Medicare eligible. |
Last Week's Most-Read Stories:
Transformative Trends in Home Care: Strategies for Successful Business Sale
When Software Kills
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2023 NAHC Annual Meeting & Exposition *
"One Voice, Many Stories"
October 15-17
Gaylord Hotel and Conference Center
National Harbor, MDKeynote Speakers:
- Ben Nemtin, New York Times bestselling author of "What Do You Want to Do Before You Die?"
- Summer Napier, NAHC Director of Grassroots Advocacy
- Bill Dombi, NAHC President
2023 National Home Care Conference*
Home Care Association of AmericaOctober 23-24, 2023
Hilton Chicago
Chicago, IL
Vision – Plan – Succeed: 2023 Leadership Conference
Association for Home & Hospice Care of North Carolina
October 29-31, 2023
Renaissance Hotel Ashville, NCFeatured speakers:
Bill Dombi, Melinda Gaboury, Tim Rogers, Nick Seabrook, Mark Sharp, Robert Markette, Mark Kulik, and more.
Ignite Your Revenue Engine - Virtual
HomeCareSales
November 1-3, 2023
Strategic Analysis and Provider Guidance
CMS CY2024 Final Rule Cuts to Home Health
Axxess
November 9, 2023
2 PM CST
Unlocking Home Care Agency Efficiency with AI
Virtual Workshop
Automation Edge
Nov 8, 2023
11 a.m. CST
Home Health Final Rule: Clinical & Financial Strategies for Success in 2024
McBee Associates
Nov 8, 2023
1:30 - 2:30 p.m. EST
Virtual
Automating Your Compliance Process in Home Care
AxisCare and CareAcademy
Nov 8. 2023
12 p.m. CT
Virtual
Call for Speaker Proposals
Association for Home & Hospice Care of North Carolina (AHHC) Annual Convention and Expo
April 7-10, 2024
Raleigh Convention CenterThe deadline to submit a proposal is November 15, 2023.
2023 Annual Conference – Hybrid Hospice & Palliative Care
Hospice & Palliative Care Association of New York State
November 13-14, 2023
Albany Marriott Hotel
Albany, NY
Understanding the CY 2024 Home Health Final Rule:
Your agency's path forward
WellSky
Nov 15, 2023
Presented by Cindy Campbell, MHA-Healthcare Informatics, BSN, RN, COQS, CHHCM
12 p.m. CST
Request for Speakers: 2024 Annual Conference
Indiana Association for Home Health Care
April 16-17, 2024
The deadline to submit proposals is November 17, 2023.
Safety Matters: Protecting Home Care Workers from Violence
National Association for Home Care & Hospice
Nov 29, 2023
3:00 - 4:00 p.m. EST
Rapid Competency and Quality Improvement Training
CMS
November 30, 2023
1:00 p.m. EST
Safety Matters:
Protecting Home Care Workers from ViolenceNational Association for Home Care and Hospice
Nov 29, 2023
3 p.m. - 4 p.m. EST
2023 Virtual Annual Conference
Virginia Association for Homecare and HospiceOpening Date:November 15
Turning Lemons into Lemonade: Developing resilience in the face of change
McBee
Dec 6, 2023
1:00 p.m. EST
CRM Showcase:Empowering Reps for Smarter, More Efficient Growth
Trella Health
December 12, 2023
12 p.m. EST
Don't be Late for Section GGPrepare now for the new Discharge Function Score
NetSmart
Dec 12, 2023
2:00 p.m. EST
CRM Showcase: Empowering Reps for Smarter, More Efficient Growth
Trella Health
Dec 12, 2023
12 p.m. EST
Excavate-Tell-Affirm
Brand Leadership Summit
Revealing Genius
Dec 7-15, 2023
1 p.m. - 2 p.m. EST
RCM Success Toolkit:
Insights for RCM Leaders
NetSmart
December 14, 2023
2:00 p.m. EST
Understanding, Identifying, and Overcoming Conscious and Unconscious Bias
Home Care Pulse
Ongoing
FREE Sample Course
Home Health and Hospice Summit
HealthCare Synergy
January 10, 2024
Renaissance Hotel
Long Beach, CA
Home Care 100*
Lincoln Intelligence Group
January 21-24, 2024
The Fairmont Scottsdale Princess
Scottsdale, AZ
AGILE: Axxess Growth, Innovation and Leadership Experience*
Axxess
April 21-24, 2024
Irving Convention Center
Dallas, TX
Annual Conference & Trade Show
Michigan HomeCare & Hospice Association
May 8-9, 2024
Radisson of Kalamazoo
2024 KHCA Annual Conference
Kentucky Home Care Association
August 14-15, 2024
Embassy Suites by Hilton Lexington/UK Coldstream
Lexington, KY
Insight2024
6th Annual Forum on Coding, OASIS & Quality
McBee
Aug 5-7, 2024
Sheraton Overland Park Hotel at the Convention Center
Overland Park, Kansas
Agency Amplify
HomeCareSales
Recurring
2nd Tuesday
*The Rowan Report will see you there.
Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:
Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL
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Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.
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