Socorro, New Mexico — September 21, 2020 — OperaCare, LLC today announced the release of its HIPAA-secure Telehealth Video Visit platform for Home Health Agencies. The company positions it as "the perfect addition to the telehealth care planning guidance already available to all OperaCare users."
The existing guidance mentioned was explained by company founder and CEO Michael McGowan during a product demo this week. He told us OperaCare has always promoted a medical scribe system, where an OASIS nurse consults in real time with a QA nurse during the OASIS visit.
"Up to now," he said, "we have recommended they do this by phone, with the speaker turned on so the patient knows there is a second nurse on the call. Now they can do it virtually face to face, adding another social dimension to make the patient more comfortable as the two nurses discuss the case."
The advantage of the consultation, with the in-home nurse having her hands free while speaking with the patient and the QA nurse recording the visit on an office computer, is that the QA function is completed as soon as the OASIS visit ends. "We have some clients sending RAPs the same day," he added.
"With a video visit," McGowan concluded, "the remote nurse can even observe the patient's gait, posture, skin tone, speech, and other visual cues."
"Telehealth visits offer home health agencies a way to protect their patients and the clinicians who care for them during the COVID-19 pandemic," said Kristi Bajer, BSN, RN, COS-C, OperaCare's Vice President, Clinical Operations.
She added a word about the financial advantages of telehealth. "At a time where cash flow is tight, even without direct reimbursement from Medicare, telehealth visits save significant money on PPE, face to face visits, and mileage reimbursements, often totaling as much as thousands of dollars per week."
"For those agencies interested in telehealth or live QA but unsure how to proceed, our solution will give them the help they need to increase reimbursement, accelerate cash flow, and enhance STARS outcomes," added McGowan."
Features and benefits of the new platform include:
Current OperaCare clients and others interested can begin to use the new telehealth platform as of September 21, 2020. Its cost will be incorporated into OperaCare's monthly fees.
OperaCare is a built by a former State/CMS Region IX OASIS coordinator and president of OPERACARE. Based in Socorro NM. The company utilizes proactive OASIS analytics to accelerate cash flow while establishing financial predictability, and eliminating after hours clinician documentation.
AlayaCare successfully completes SOC 2 Type 1 certification
August 31, 2020 – Home care technology provider AlayaCare recently announced that its core home care and home health platform has successfully obtained Service Organizational Control 2 Type 1 certification.
The independent audit, conducted by PricewaterhouseCoopers, certifies that AlayaCare's systems and processes meet the American Institute of Certified Public Accountants (AICPA) Trust Service Principles and Criteria. The SOC 2 Type 1 report documents the company's services and risk management controls put in place to address common security risks defined by the AICPA and verifies compliance and operational effectiveness, outlining critical security policies, procedures, and safeguards necessary to protect and secure client data.
"As a trusted partner to healthcare organizations across the world, we understand the importance of security and data management to our clients," said Richard Guttman, Chief Legal Officer. "Achieving this SOC 2 milestone is important to us and our customers as we strive to offer the best-in-class security and compliance features to reinforce our platform on which so many home care providers and service recipients depend. We are proud of our record in providing our customers with validation and peace of mind concerning their data, and we look forward to continuing to advance our security infrastructure and our process maturity as we grow with our customers and partners."
Founded in 2014 and based in Toronto, ON with offices in Victoria, BC, New York City, and Australia, AlayaCare offers a complete technology solution to manage the entire client life-cycle including referrals and intake, scheduling, coordination, client health records, clinical documentation, care worker management, billing and payroll, reporting, and remote patient monitoring, through a mobile caregiver app and a secure, cloud-based system.
©2020 by Rowan Consulting Associates, Inc., Colorado Springs, CO. All rights reserved. This article originally appeared in Home Care Technology: The Rowan Report. homecaretechreport.com One copy may be printed for personal use; further reproduction by permission only. email@example.com