by Tom Maxwell
Six out of 10 users (59%) believe EMRs need a complete overhaul, according to a 2018 Stanford Medicine survey.
A JAIMA study from the same year shows much of care providers' EMR dissatisfaction begins and is heightened during implementation.
It doesn't stop with providers though. The initial disruptions to daily operations that often accompany an EMR implementation negatively affects patients. Patients sense the confusion and dissatisfaction and become disgruntled as well.
Mitigate the frustration that comes with implementation and enhance post implementation buy-in by implementing your EMR correctly. Here’s how.
Once you've nailed your implementation, keep your organization strong with optimizations. Your EMR will have updates and initial trained users may leave their roles. Make sure you give your EMR the checkup and recalibration it needs to keep you, your team, your patients and your organization ahead of the curve.
Tom Maxwell is co-founder and co-CEO of Maxwell Healthcare Associates, a home health and hospice consulting firm that delivers operational, technological, regulatory, clinical and financial consulting services. MHA’s core services include EMR implementations, EMR optimizations, PDGM assessments and optimizations and M&A assistance. maxwellhealthcareassociates.com
©2019 by Rowan Consulting Associates, Inc., Colorado Springs, CO. All rights reserved. This article originally appeared in Tim Rowan's Home Care Technology Report. homecaretechreport.com One copy may be printed for personal use; further reproduction by permission only. email@example.com