by Darcey Trescone, RN, BSN
To date, we know that PDGM will result in significant changes for agencies and the Electronic Medical Record (EMR) software they use. Quality and compliance with regulations, including how care is provided and what is documented, will become even more critical. If you have attended the webinars and read the numerous articles, you understand this. But what does this really mean to you as an agency?
All EMR vendors have been communicating with customers about PDGM. Many have begun to share their plans for development. It is imperative that your EMR vendor's plans be reviewed alongside your present system utilization and internal processes, looking for operational changes that may be required of you. The change to a 30-day episode will require agencies to deliver, document and bill for care in a condensed time frame.
Change management and education on internal processes and EMR software changes should be planned for and monitored closely.
Remember that CMS is doing this to fulfill their responsibility to Medicare beneficiaries, not to healthcare providers. Home health agencies will be held accountable to comply with PDGM as the provider of patient care. It is also the agencies' responsibility to ensure the EMR tool they are utilizing supports and manages their PDGM compliance efforts. Clearly, planning for changes you will need to make to adapt to PDGM, internally and with your EMR vendor system, must begin now.
Darcey Trescone is a Healthcare IS and Business Development Consultant in the Post-Acute Healthcare Market with a strong background working with both providers and vendors specific to Home Care and Hospice. She has worked as a home health nurse and held senior operational, product management and business development positions with various post-acute software firms, where her responsibilities included new and existing market penetration, customer retention and oversight of teams across the U.S., Canada and Australia. She can be reached at firstname.lastname@example.org.
©2019 by Rowan Consulting Associates, Inc., Colorado Springs, CO. All rights reserved. This article originally appeared in Tim Rowan's Home Care Technology Report. homecaretechreport.com One copy may be printed for personal use; further reproduction by permission only. email@example.com