Readers have been asking us about one of our newer sponsors, OperaCare. Are they an Electronic Medical Record, an Electronic Health Record, or an OASIS analysis and correction system? The answer is that they do not fit neatly into any familiar category, making their system difficult to explain in a few words.
Yes, they have software that improves OASIS accuracy. Yes, they have a system that reduces the threat of FMR, ADR, and avoidable payment denials, not to mention ZPIC extrapolations, but that does not adequately answer the questions. So we thought we should let the company answer your questions for us. This is what they told us.
"When 20 or more clinicians perform OASIS assessments, create care plans, and establish service utilization, you will get 20 different results for your QA department to straighten out. Retroactive QA is standard practice but, because it is so expensive and ineffective, it is not best practice.
"Just as you front-load visits for complex patients, you can front-load QA activities to take place during the OASIS visit, not days later!
"Traditional QA is retroactive, costly, and inefficient. It sets up a confrontational relationship between QA nurses and clinical staff. We call it 'Chase and Fix.'
"We teach 'Proactive QA,' performed during the OASIS visit and we automate it with ZPIC-aware software. Automating the entire QA process is possible when you deploy a medical scribe and use software that recommends real-time corrections."
Though the OperaCare system takes some practice, it appears to be worth the effort. Early adopters report a 50% reduction in cost and audit time, 100% compliance with both CMS Conditions of Participation and Conditions of Payment. The company has produced a video to more fully explain how its software and its system come together for these advantages. Click here and scroll down to find the video.
©2018 by Rowan Consulting Associates, Inc., Colorado Springs, CO. All rights reserved. This article originally appeared in Tim Rowan's Home Care Technology Report. homecaretechreport.com One copy may be printed for personal use; further reproduction by permission only. email@example.com