Following a stirring video tribute to its late founding president, Val Halamandaris, the new interim president, Bill Dombi, declared -- with passion and in no uncertain terms -- that the National Association for Home Care and Hospice is entering a new era that will be marked by transparency and listening. By introducing the term "Servant Leader," Mr. Dombi made it clear that, though he admired his predecessor, he will not guide the association in the same way it has been led for the last 35 years. "The kind of leadership an organization needs during its early years is not necessarily the same kind of leadership it needs once it has matured," he told us.
"The transformation process has already begun," he told us after his speech launching the 2017 Annual Meeting at the Long Beach Convention Center. The NAHC board authorized a formal strategic planning project, dubbed "NAHC 2.0." Industry veterans are being gathered to form an ad hoc advisory panel for the duration of the project. In contrast to past strategy efforts, Dombi has asked the board to make sure the panel includes NAHC members and non-members from across the post-acute spectrum.
Meetings of the ad hoc panel will be guided by a professional meeting facilitator from outside the industry, Dombi told HCTR. Asked why it shouldn't be someone intimately familiar with home care and hospice, he explained that everyone has an agenda, even if they are not aware of it, even if they honestly believe they can put it aside for the duration of the project. Bringing in an outsider will assure that the new era will be the pure work product of the panelists, not influenced by the facilitator.
As a servant leader, Dombi emphasized, he will be one member of the strategic planning panel. He will follow the reorganization plan approved by the NAHC board. If that plan includes a position that fits his skills and plans, he will accept it. In the meantime, call him Interim Servant Leader.