Volume 10, Number 35 September  1, 2021

Dear Healthcare at Home Colleague,

Topping the news this week is another major software company joining NAHC, AccentCare, and the National Minority Health Association in the effort to get every home care worker and every one of their patients/clients vaccinated against COVID-19. HHAeXchange has committed to spreading the word to its 5,000+ member agencies and their 900,000 in-home care workers. There is good news and bad news that comes with this announcement, however. Some participating agencies have reported that their staff is only 30 percent vaccinated, which is surprising for healthcare workers. The good news is that these workers can register under their employer's account and receive a reward through the HRSA grant for BOTH the in-home worker portion and the vaccinated community member portions of the grant. For two-shot protocols, such as Pfizer and Moderna, this could put an additional $150 in each worker's pocket. Home health and home care agencies can get more information here: FlexForChecks.com



How well do your clients do when you are not with them? Considering today's staffing shortage, those times may be more frequent than they used to be. Daily phone calls and remote patient monitoring technologies are helpful, but there are still concerns about meals and medications missed or forgotten. We discovered a new technology that may be of interest. Lark Health developed an AI-assisted personal health manager that seems to be fairly easy to use. What attracted our attention is a study conducted by four PH.D.'s to see whether seniors from 65 and up would take to such a system. Study results surprised even the study designers, blowing away the hypothesis they began with, that people 35 to 64 would adopt this kind of technology more readily. Check out our interview with OraLee Branch, Ph.D., Head of Clinical Studies at Lark Health.



We also found a voice-to-text technology this week that has the imprimatur of Amedisys, Kindred, and several hospital systems. "nVoq" sits atop your EHR and allows your nurses to speak their assessments and visit notes instead of typing them. The claim, says Senior Director of Post-Acute Sales Jason Banks, is that users go home at the end of their day with no more paperwork.



Where are we with remote patient monitoring? The American Telemedicine Association has issued another statement about new physician payments. We are yet to convince public and private payers that we can save them a ton of money if they would just help us acquire and deploy the news monitoring systems. Staff writer Darcey Trescone did a study of the current literature and concluded that we still need more data. If you have tried telehealth or telemedicine, or even passive monitoring technologies, or considered it, do not miss her study of what experts are saying.


Worth the Trip

As of this writing, the NAHC Annual Meeting and Expo, "On Higher Ground," is still set for October 3-5 in New Orleans. Naturally, our heart goes out to the people of Louisiana, and we are monitoring the daily reports as closely as you are, though maybe not as closely as the NAHC convention staff is. We promised them we would let our readers know as soon as they decide. A lot depends on the restoration of electric power and water, the condition of the convention center, and airport operations.

The Home Care Association of America, HCAOA, has decided it is best not to ask people to come to Orlando at the end of September. We are in touch with Executive Director Vicki Hoak and will let you know their plans for a makeup date or postponement until next year. Homecare 100 is still set for Scottsdale next February 6-9. We hope to see you there.

On the state level, I have been invited to present on Recruitment and Retention Technologies I Have Discovered for the Ohio Council for Home Care and Hospice, a virtual conference on September 28, and for the Colorado Association, an in-person event on October 11. Recruiting and retention have become a passion of ours lately and I have a lot to say about it, so I hope my friends in Ohio and Colorado will turn out, either remotely or at the Keystone Resort.


Have a great week. Keep making a difference!

Editor signature
Tim Rowan

HHAeXchange Partners With National Minority Health Association to Mobilize and Vaccinate Home Health Workers in COVID-19 Fight
Homecare technology leader HHAeXchange joins Flex for Checks initiative to launch $11.1 million HHS grant to increase vaccination confidence and rates among home care workers and in underserved communities.

Telehealth Research - We Still Need More
COVID advance the cause of using telehealth in healthcare, but there are lingering doubts about its ROI. Darcey Trescone found the specific questions that need to be researched.

New Point-of-Care App Listens, Replaces Typing
nVoq is a voice-recognition supplement to a home health EMR that is designed to streamline clinical documentation, sending nurses home with less work at the end of the day.

Study: Seniors Adopt Tech Better than 35-64 Age Group
AI-assisted health coach system, Lark, proves to be easy for seniors to use, says 4-Ph.D. study published in "Frontiers in Digital Health."

During the 3rd Quarter of 2021, web sites of the above advertisers were visited by home care and hospice executives and staff 6532 times.

To inquire about placing your message here, contact:


As of this date, approximately 42,867,000 Baby Boomers have become Medicare eligible.


Last Week's Most-Read Stories:

Value Based Purchasing to Include All HHAs as of 1/1/22
Value Based Purchasing is four months away, but experts assert it has already begun. Here are the details and tips for preparing.

AccentCare and NAHC Partner with NMHA to Mobilize and Vaccinate Home Care Workers
AccentCare joins "Flex for Checks" initiative from National Minority Health Association to launch $11.1 million HHS grant and increase vaccination confidence and rates in underserved communities. CMS announces payments for in-home vaccinations.

Upcoming Events

2021 Home Care and Hospice Conference and Expo *

National Association for Home Care and Hospice

Date: October 3-5
Venue: New Orleans

Sadly, this conference has had to be postponed, due to the hurricane in New Orleans and COVID situation in Louisiana.

FREE WEBINAR: Vaccine Hesitancy: How Training Can Help

Presented by: Nevvon, Flex For Checks, & Dr. Ian Smith

Date: Monday, October 11

Time: 10:00 AM Pacific; 1:00 PM Eastern 

Information and Registration


Who should attend? Caregiver agencies looking for creative ways to alleviate vaccine hesitancy and get more workers and patients protected from the COVID-19 virus.

Learn how training caregivers on vaccines can ensure better compliance, reduce hesitancy and lead to better outcomes. We will share first-hand experience of how the Flex For Checks program has been leading the way in vaccinating caregivers through an amazing and potentially lucrative incentive program.

SCHCHA 2021 Annual Conference

Presented by: South Carolina Home Care & Hospice Association

Date: October 25-26

Location: Sonesta Resort, Hilton Head Island, SC

Information and Registration

AHHC 2021 Leadership Conference

Presented by: Association for Home & Hospice Care of North Carolina

Date: November 8-9

Location: Holiday Inn Resort, Wrightsville Beach, NC

Information and Registration

Employee Owned 2021 — "Adapt / Innovate / Lead"

Presented by: The ESOP Foundation: International Employee Ownership Center

DATE: November 10-12
VENUE: Caesars Palace, Las Vegas

"Employee Owned 2021," a hybrid ESOP Conference, is built to help you adapt to the ever-changing business landscape. The pandemic, government regulations, supply chain issues, the list of obstacles to optimally running your ESOP goes on and on. We are here to help. Through insightful speakers, innovative ideas, the latest industry updates, technical content you can trust, and a focus on current events, Employee Owned 2021 will prepare you and your ESOP to march confidently into 2022.

More Information

Who Should Attend?

*The Rowan Report will see you there.

FREE WEBINARS: "Best of Home Care Heroes" Series 

Sponsored by: Ankota

Featuring: Steve "The Hurricane" Weiss, Ophelia Cole, Barbara Gaines, Cheryl Hammons, others

Dates: Ongoing


Contact Ankota directly about two special offers: a free trial of a staffed, live-chat solution for your website, and a discount to Steve Weiss' "Mililonaire Bootcamp."


FREE WEBINAR: New, Science-Based Methodology Reduces Cost of Recruitment and Retention

Presented by: The Rowan Report

Featuring: Eric Becker, CEO, MiliMatch

Date: Thursday, March 18

Time: 3:00 pm EST; Noon PST

Recorded version available.



Every time a home care agency hires and trains a new caregiver, it invests about $4,500, which is wasted if that new hire does not work out, often before working a first shift. MiliMatch CEO Eric Becker will explain the company's patented product/service, based on the science of Applied Cognitive Linguistics, which has been proven to help home care agencies avoid those costly bad hires.

Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Hotel or Conference Center, City, State

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