Volume 9, Number 50 August  5, 2020



Dear Healthcare at Home Colleague,

Thanks to all who joined our survey asking about post-COVID plans to keep people working at home. We will keep it open one more week and publish the results in our August 12 issue. Click here. You can complete it in less than 5 minutes.

You should have received the announcement that our Home Care Technology Buyer's Guide opened this week. Quite a number has tried it out alreadyso far. This free service will continue to evolve and improve so be sure to come back from time to time and see how we are making it easy for you to streamline your software selection process.

IN THIS WEEK'S NEWS:

Home Care
Have you installed Google Analytics on your web site? Guest author Roger McManus, MBA, continues his series of tips to improve your online reputation with a step-by-step primer on installing and understand this free tool. Click below on "Google Analytics: Grab a Geek and Get on Board."

Home Health
In this week's "CMS News" column, we reprint two announcement about regulatory changes. The ABN deadline has been extended because of the ongoing COVID-19 pandemic, and home health star ratings have been republished because of an error in the June 25 version.

We interviewed a startup tech company this week that has developed a communications system to help your patients get their prescriptions for Home Medical Equipment delivered within two days. Delays have been known to cause severe consequences, up to and including hospital readmissions. their service could make you look good and they charge the payer, not you. Read about Tomorrow Health in "Startup Tech Company Seeks to Improve DME Relationships"

Everybody
In Part 3 of our series about Extraordinary Women in Home Care, meet Raizy Weiss, the COO of Preferred Home Care of New York.

Lastly, don't miss the three announcement in this week's Vendor Watch column. eSolutions and Homecare Homebase are working together. Netsmart talks about the rush of hospices recently contracting for its software. And telehealth company Aloe Health is bending over backward with a 50% discount on its new monitoring system to help providers that have COVID patients.

Be sure to give our new Home Care Technology Buyer's Guide a look. http://homecaretechnology.info

Have a great week. Stay healthy and keep making a difference!

Editor signature
Tim Rowan



CMS News: Star Report Error Corrected, ABN Deadline Delayed
— Star ratings posted on June 25, 2020 contained an error.
— Fee For Service ABN Deadline Delayed

Extraordinary Women in Home Care: Part 3
Showcasing Raizy Weiss, COO, Preferred Home Care of New York. "No matter what issues come my way, I stay true to my vision and see it through."

Google Analytics: Grab a Geek and Get on Board
Don't be afraid of Google Analytics. Get some help and take advantage of it.

Startup Tech Company Seeks to Improve DME Relationships
Tomorrow Health streamlines communications between HHA, DME, and hospital.

Vendor Watch
— eSolutions announces integration with Homecare Homebase
— Netsmart suddenly signs up 16 sixteen new hospice and palliative care organizations
— Aloe Care announces Aloe Care Essentials to help remote caregivers during pandemic



During the 4th Quarter of 2020, web sites of the above advertisers were visited by home care and hospice executives and staff 4319 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

As of this date, approximately 38,555,000 Baby Boomers have become Medicare eligible.

 

Last Week's Most-Read Stories:

It Is Time to Send CMS Your Comments on 2021 Proposed Rule
Public comment period expires August 31. Home health financial advisor says, "Let's flood CMS with thoughtful comments."

Penalty Announced for Delayed No-Pay RAP Submission
If the phrase "no-pay request for anticipated payment" makes no sense to you, you are not alone. CPA and Medicare reimbursement consultant John Reisinger sorts out the latest CMS update.




Upcoming Events

FREE WEBINAR: How Technology Enhances Home Care in an Increasingly Remote World *

Sponsored by: Care Connect

Moderator: Tim Rowan

Panelists: Mike Gelman, President COO, CareConnect; Jim Rolla, SVP, VNSYNY Partners in Care; Steve Pellito, SVP, Provider Sales, Sandata

Date: November 12
Time:
1:00 pm EDT

Register


FREE WEBINAR: Cybersecurity in Healthcare: Assess Threats & Reduce Your Risk

Presented by: Netsmart

Featuring: Randy Pargman, Binary Defense senior director of threat hunting and counterintelligence; Sharon Hicks, MBA, MSW, OPEN MINDS senior associate; and Mike Murray, Netsmart director of Plexus Technologies,

Date: December 9

Time: 1:00 EST

Information and Registration

Healthcare organizations are often at risk of cyberattacks due to a lack of dedicated IT and reliance on traditional reactive approaches. To learn how to protect your data, register now to join Randy Pargman, as they map the risk landscape and provide guidance for safeguarding your organization.

Key takeaways:

• Cyber threats in healthcare
• Impacts of a data breach
• Best practices for securing your data


 

FREE WEBINAR: Can you collect Cash faster?

Sponsored by: Savii

Date: Tuesday, January 12

Time: 2:00 pm EST

Information and Registration

With small margins in home care it has prompted the question, “Can we collect cash faster?” And what would this do for an agency? One thing we know is margins are small and have become more challenging than ever to for agencies to profit. This doesn’t mean it impossible for agencies to survive; it means a focus on collecting cash faster will be ever so important.


Agency leaders will first need to develop a timeline cadence of when to address claims based on when they were submitted for payment. In addition it will be pertinent to understand their own agency metrics such as DSO (Daily Sales Outstanding) and how they compare to industry standards.

On this webinar you will walk away with how to develop a timeline and your own DSO dashboard for benchmarking. All of these topics will weave into  strategic steps to take toward collecting cash flow faster.

FREE WEBINAR: The Rise of Hospital at Home: A Roundtable Discussion

Sponsored by: AlayaCare

Featuring: Dr. Bruce Leff, Hospital at Home Pioneer & Professor, John Hopkins School of Medicine; Adrian Schauer, Founder and CEO
AlayaCare; Joel Theisen, Founder and CEO, Lifesprk; Brady Murphy, VP Sales & Marketing, AlayaCare

Date: Wednesday, January 27
Time:
1:00 EST

Information and Registration

Agenda
Across the U.S., the Acute Hospital Care at Home initiative from CMS is taking off amid the pandemic with at least 80 approved participants to date. As hospital-at-home models become more popular and more beneficial to both patients and health care organizations, those that have recognized the perks of home-based care prior to the COVID-19 crisis may have the upper hand.

Join us on Wednesday, Jan 27th at 1:00 pm EST for a roundtable discussion with industry experts such as Dr. Bruce Leff, Hospital at Home Pioneer and Professor at John Hopkins School of Medicine who deserves his reputation as a founding father of this virtual hospital concept, to learn about the hospital-at-home model and its impact on the home care industry.



FREE WEBINAR: 6 New COVID-19 ICD-10 Codes to Learn Webinar

Presented by: Healthcare Synergy
Featuring:
Michael Tidd, HealthCare Synergy Clinical Manager

Date: Thursday, February 4
Time: 11:00 - 11:30 PST

Register

COVID-19 has resulted in multiple waivers along with changes to programs and treatments to patients.  April 1 had an unexpected release of a new diagnosis code for the COVID-19 disease.  October 1 had additional diagnosis codes for agencies to learn and use.  January 1, 2021 brings six additional diagnosis codes that CMS released the week of Thanksgiving.  These will not be listed in your existing diagnosis coding manuals until a new manual is released later in August. 
Objectives:
Michael Tidd has over 19 years of experience in the Home Care Industry and is a frequent speaker at HealthCare Synergy Workshops and Webinars. He is a Software Developer, LVN and Certified in ICD-9/10 Coding and OASIS (COS-C, HCS-D). As the Clinical Manager for HealthCare Synergy, he directs the Outsourced Management Services, assists in directing the development of the Healthcare Assistant Web Edition, oversees the Clinical Documentation Auditing provided to clients and directs the Clinical Form Development for the Healthcare Assistant Web Edition. Michael continues to educate agencies in the ongoing regulations that CMS produces, the proper application of the Medicare Conditions of Participation and completing timely, accurate and defendable clinical documentation to survive in the current Medicare Reimbursement Model.

FREE Webinar: Practical Application of Information Blocking and Interoperability Rules for Post-Acute Care Providers

Sponsored by: Complia Health and Kno2

Date: February 18
Time: 1:00 EST

Information and Registration

Join healthcare technology experts Alan Swenson, VP of Interoperability at Kno2, and Melissa Turner, Director of Integration at Complia Health, on Thursday, February 18th at 1pm Eastern to learn about information blocking and what it means for your post-acute care organization today and looking ahead to the future. 


Virtual Conference: Winter Leadership Summit

Presented by: National Association for Home Care and Hospice

Date: February 23, 2021

Register


FREE WEBINAR: The Future Home Health Patient: An Exclusive Conversation with Encompass Health’s Bud Langham

Sponsored by: Synzi

Date: February 25

Time: 12:00 PM EST

Register

Learn how Encompass Health is planning for post-pandemic patient care and evolving its use of virtual care to improve patient outcomes. During this upcoming session, Bud Langham, PT, MBA (Chief Strategy and Innovation Officer at Encompass Health - Home Health and Hospice) will discuss what the future home health patient looks like post-COVID and how Encompass Health is preparing for the shift in care delivery.

FREE WEBINAR: New, Science-Based Methodology Reduces Cost of Recruitment and Retention

Presented by: MiliMatch

Featuring: Eric Becker, CEO

Date: Thursday, February 25

Time: 3:00 pm EST; Noon PST

Information and Registration

 

Agenda:

Every time a home care agency hires and trains a new caregiver, it invests about $4,500, which is wasted if that new hire does not work out, often before working a first shift. MiliMatch CEO Eric Becker will explain the company's patented product/service, based on the science of Applied Cognitive Linguistics, which has been proven to help home care agencies avoid those costly bad hires.


FREE WEBINARS: Virtual Seminar Series 

"Building the Bridge to Hospice" and "How to Increase Referrals"

Sponsored by: WellSky

Featuring: Cindy Campbell, Jody Holmes-Dion, Bob Parker, Melanie Stover

Dates: March 2, 16, 30; April 6
Time: 1:00 - 2:30 EST

Register for one or both webinars

Building the bridge to hospice: Leveraging connections between home health, palliative, and hospice care
Presented by consultants Cindy Campbell and Jody Holmes-Dion of WellSky and Bob Parker of Intrepid USA
CE credit offered – approved for up to 1.25 contact hours
Tuesday, March 2 | Tuesday, March 30

Turn up the volume! How to increase referrals in a value-driven market
Presented by Cindy Campbell and sales and marketing expert Melanie Stover of Home Care Sales
Tuesday, March 16 | Tuesday, April 6


Homecare 100 *

Presented by: Lincoln Healthcare Leadership

Date: June 27-30, 2021
Venue: JW Marriott Marco Island Beach Resort, FL

https://www.homecare100.com/


*The Rowan Report will see you there.


Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL



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Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.

HCTR is free to subscribers and supported by its generous advertisers. To inquire about presenting your message to our 12,000 subscribers, write to Kristin in our ad sales department, Kristin@RowanResources.com.