Volume 9, Number 46 June  10, 2020

Dear Healthcare at Home Colleague,

There may be money coming your way. Funds authorized by Congress in March to provide emergency COVID-19 supplements for Medicaid providers have finally been released by HHS. If you are a Medicaid provider and not already received your 2% supplement as a Medicare provider, read the details of the $25 billion aid package below in "Held Up Two Months, Emergency COVID Funds Finally Released for Medicaid Providers."

Before you scroll down to that article, though, let me tell you about a series of webinars I believe will be helpful, one for private duty home care and the other for Medicare providers. Two of our sponsors have invited me to present on various topics, from online marketing tips to revenue cycle management strategies, in June and July. I am certain you will get a lot out of them; plus, they are all free.

First, my partner Roger McManus, a well-known online marketing expert who was featured in a recent documentary about Yelp titled, "The Billion Dollar Bully," and I will be teaching tips and tricks to supercharge your online reputation and leverage it to build your census. This first free webinar is under the sponsorship of Savii, the private duty software company, and is set for Wednesday, June 24 at 2:00 pm Eastern time. Information and registration can be found here.

Following that, I will moderate a panel of experts in a three-part series on "Revenue Cycle Management in a Post-COVID World" for RCM consulting company HealthRev Partners. This three-part series begins on June 25 and continues on consecutive Thursdays. We will have a link to the registration page soon and post it here and in our list of conferences at the bottom of this page next week.


In this week's news
Read about the $25 billion mentioned above in one of our two CMS News reports this week. NAHC president Bill Dombi added some perspective to the announcement for us. "Held Up Two Months, Emergency COVID Funds Finally Released for Medicaid Providers."

The other CMS News column offers three official announcements: one on the Hospice Quality Reporting Program, another on COVID-19 guidance, and a third about an upcoming Special Open Door Forum.

Meet Shona Eakin, a special kind of Medicaid provider in Pennsylvania, in the second installment of Darcey Trescone's series on "Extraordinary Women in Home Care."



Guest author Elizabeth Hogue, Esq., reports on another court victory for home health in the ongoing battle over who gets to keep challenged funds between recoupment and an ALJ determination. Scroll down to read "Court Rules Against CMS, for Texas Home Health Agency."

Lastly, startup tech company Citus Health announces its first major home health and hospice customer. We spoke with the CEO of Sangre de Cristo Healthcare in Colorado to learn what led her to take a chance on a new technology.



Worth the Trip (to the computer in your kitchen)

AlayaCare will offer a free webinar featuring home care attorney Robert Markette and veteran client services rep Erin Vallier. Scroll down this page to our "Upcoming Events" section to register for "The Road Back: How Home Care Agencies Can Grow and Be Safe After COVID-19."

Have a great, healthy week. Keep making a difference!

Editor signature
Tim Rowan

Held Up Two Months, Emergency COVID Funds Finally Released for Medicaid Providers
Funds to include most home health and home care providers were authorized by Congress in March.

Extraordinary Women in Homecare: Shona Eakin
"Extraordinary Women in Homecare" is a series of feature articles, suggested by HHAeXchange, designed to celebrate women who bring strength, passion, and creativity to their roles in the home care industry. In this second installation, Darcey Trescone, RN, interviews the CEO of "Voices for Independence"

Court Rules Against CMS, for Texas Home Health Agency
Another volley in the ping pong game among various federal courts was recently issued. This time, the HHA won. Print and save this article by Elizabeth Hogue, Esq. so you can cite it when your turn comes.

CMS News
— Hospice Quality Reporting Program (HQRP) Forum Spring 2020 Recording Released
— HHS Announces New Laboratory Data Reporting Guidance for COVID-19 Testing
— Special Open Door Forum: Medicare Documentation Requirement Lookup Service

Sangre de Cristo Selects Citus Health Virtual Patient Care Solution
Sangre de Cristo Community Care, a leading regional provider of hospice, palliative and home care services, will implement the Citus Health virtual patient support solution to streamline care team collaboration and significantly enhance patient and family engagement.

Vendor Watch
— Collective Medical Supports Coordinating Care for COVID-19 Patients
— Axxess CARE marks milestone

During the 3rd Quarter of 2020, web sites of the above advertisers were visited by home care and hospice executives and staff 3691 times.

To inquire about placing your message here, contact:


As of this date, approximately 37,939,000 Baby Boomers have become Medicare eligible.


Last Week's Most-Read Stories:

Netsmart Acquires QIRT
We spoke with Netsmart's Kevin Scalia and McBee's Mike Dordick to learn how the New York-based coding and consulting service will operate within McBee, acquired in May, 2019.

CMS News: Hundreds of Rules Eased Until Emergency Ends
Temporary home health telehealth regulations for COVID-19 look a lot like pre-COVID regulations. "You can use it all you want, but we're not going to pay for it."

Upcoming Events

Webinar Series: Sales Training, Home Health and Hospice

Presented by: Healthcare Strategica, LLC

Featuring: Michael Ferris

1 - 8-week Hospice & Palliative Care Sales Training Course

2 - 8-week Home Health Sales Training

Rowan Report subscribers: Register with this link to receive $100 discount.

We have taken our best of class industry specific sales training bootcamps and are offering them via Webinar to enable you to continue to train your sales team in today's world of limited travel and social distancing.

The Hospice and Palliative Care course will be offered live every Tuesday starting May 19 through July 7, 2020.

The Home Health course will be offered live every Tuesday starting May 21 through July 9, 2020.

Each class will have participation exercises, homework assignments, quizzes and question and answer opportunities.

Each participant will receive their own course materials and individual coaching and feedback. At the conclusion of the course each student will receive a certificate of completion, an invitation to join the exclusive Sales Mastery Group* and opportunity to join the 52-week Sales Training Excellence Course.*

* Only available to Sales Professionals that have successfully completed the 8-week Sales Training Course – additional fees may apply.

Each session will be offered on-demand and if unable to attend the live webinar, you will be able to view the recording and participate in exercises, questions, coaching and quizzes. If you start after the first webinar date, you will be provided with access to those classes missed so that you can get caught up or you may elect to attend via the recorded sessions.

Virtual Conference: NAHC Financial Managers Annual Meeting

July 27-30


FREE WEBINAR: How Technology Enhances Home Care in an Increasingly Remote World *

Sponsored by: Care Connect

Moderator: Tim Rowan

Panelists: Mike Gelman, President COO, CareConnect; Jim Rolla, SVP, VNSYNY Partners in Care; Steve Pellito, SVP, Provider Sales, Sandata

Date: November 12
1:00 pm EDT


Virtual Conference: Southwest Homecare and Hospice

A collaborative online conference by the home care associations of:

Date: November 18-19

Information and Registration

Experience recognized experts and thought leaders as they share their insights, actionable strategies, and relevant tools and resources.

The 2021 Home Health Final Rule 

Insights to position your agency for success

Sponsored by: WellSky

Featuring: Sharon Harder, president, C3 Advisors; Jill Dyer, BSN, RN, HCS-D, HCS-O, president, JID Consulting and Coding, LLC

Date: November 18
Time: 1:00 - 2:00 EST

Attendees will learn:

  • How to prepare for and implement the operational changes imposed by the final rule, including submission of no-pay RAPs within five calendar days of the start of care and changes to the types of non-physician practitioners who can order home health services
  • The impact of CMS’s decision to retain the PDGM behavioral adjustment
  • The status of proposed legislation aimed to allow home health agencies to bill for telehealth services during public health emergencies and how this change would affect care planning and delivery

FREE WEBINAR: CY2021 Home Health Final PPS Rule

Presented by: HealthRev Partners

Featuring: John Reisinger, CPA

Date: November 19
Time: 2:00 EST


CMS released the Final Home Health Prospective Payment System Rule for CY2021, which will impact all Medicare-certified home health agencies. In this webinar, John Reisinger, CPA, will discuss the various updates and the projected impact on home health, all the way down to the agency level. He’ll review: – Significant issues and changes in the final rule – Home health payment rates – Telehealth provisions for home health – Requirements for home health infusion therapy suppliers – Preparation tips for upcoming changes

For more than 20 years, John Reisinger, CPA, Principal of Innovative Financial Solutions, has been an industry leader in education about the CMS rule-making process. His diverse background includes Medicare auditor, home health financial executive, and he currently serves as a highly in-demand home health and hospice consultant and turnaround specialist.

FREE WEBINAR: RAP Changes in 2021 – Learn and Prepare!

Sponsored by: HealthCare Synergy

Featuring: Mike Deck, Synergy EMR Project Manager

Date: Thursday, November 19
11:00 am PST / 2:00 pm EST

Information and Registration



CMS continues to drive new rules for home health care, and January 1, 2021 brings a change that will directly effect both your intake process and budgets.




FREE WEBINAR: Why it is All About Cash-Flow in 2021

Sponsored by: KanTime

Featuring: Kristi Bajer, RN, COSC VP clinical Operations @OperaCare, LLC; Michael McGowan, Founder, President @OperaCare,LLC

Date: November 24
Time: 1:00 EST; 10:00 PST



  1. Quick overview of the final rule and Review Choice Demonstration (RCD) We will review everything your agency needs to know about the final rule and RCD
  2. Deep dive into the RAP in 2021 History and future of the RAP What you need and don’t need to file a RAP in 2021 How does the RAP penalty work? What if the RAP is late? Exceptional circumstances, Cancelled RAPs and low utilization patients How to ensure HIPPS codes for RAP and final match
  3. Home health cash flow in 2021 Why flying blind financially is not an option for successful agencies How RAP timing is crucial for financial management Why controlling compliance and utilization is necessary for your agency’s health How to use your OASIS as your Medicare Pre-authorization
  4. Learn how OperaCare Clients submit their RAPs in 4-24 hours by utilizing "Live Interactive QA."


The 2020 Annual Conference of the South Carolina Home Care & Hospice Association

Virtual Conference: December 9-10
This year's conference will be presented online

Information and Registration

Keynote Speakers:

*The Rowan Report will see you there.

Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Hotel or Conference Center, City, State

Did you receive this issue as a forward from a colleague? Would you like to have your own free subscription? Click here.

Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.

HCTR is free to subscribers and supported by its generous advertisers. To inquire about presenting your message to our 12,000 subscribers, write to Kristin in our ad sales department, Kristin@RowanResources.com.