Volume 10, Number 44 May  12, 2021




Dear Healthcare at Home Colleague,

The caregiver shortage is front and center again this week. Some blame low wages, some long hours, or not enough hours. Some blame the federal government's extended unemployment payments. But the wise among us look for solutions instead of placing blame. This week, we are happy to offer some wisdom regarding technology solutions from guest author Stephen Tweed. The longtime private duty home care consultant turns his well-known and highly respected expertise to an exploration of some of the new technologies that are springing up in response to the caregiver shortage challenge you face. The tech innovations Stephen recommends address both recruiting and retention. At least one of them might work well for you. All of them are worth a closer look. Scroll down to "Applying Technology to Improve Caregiver Recruiting and Retention."

 

 

In Other Tech News

A healthcare provider we were previously unfamiliar with, AMN Healthcare, has just acquired Synzi, the patient engagement and remote patient monitoring technology company we have often written about. (We will fix that with an interview with AMN before our next issue.)

Also in this week's Vendor Watch column, read about the new strategic advisor whom CareCentrix hired away from Livongo, and the chief medical director brought into Biofourmis, a Boston-based provider of virtual care and digital therapeutics that is making a move into the post-acute care arena.

 

Telehealth News

Still speaking of remote patient monitoring, our friends at Vivify Health are justifiably boasting about a major award presented to them last week. Read about "Medtech Breakthrough Awards" below in "Vivify Health Recognized for Remote Patient Care Innovation." Also, in that article, and on our main web site, you can download Vivify's free white paper, "Moving Closer to Embracing Remote Care."

We sent staff writer Darcey Trescone to investigate two telehealth bills making their way through Congress. One in the House and one in the Senate would make permanent the temporarily loosened regulations on telehealth that were put in place to help you serve COVID-19 patients. You may want to copy down the names and numbers of the bills and follow their progress from committee to floor vote to (cross your fingers) the President's desk. These bills were originally proposed in 2016, but many believe that COVID has given them a genuine chance of becoming law. Darcey's article is below. Click on "CONNECT for Health Act Would Authorize Post-COVID Telehealth."

CMS News

Finally, this week's issue brings good news for home health providers. CMS has added bonus payments for healthcare providers who give monoclonal antibodies to patients in their homes. See our CMS News column below.

 

 

Worth the Trip

Finally. FINALLY! When we say "trip," we do not mean from your kitchen to your makeshift home office. Darcey and I hope to see you at Homecare100 on Marco Island, Florida next month...in person! See the graphic ad below for the details. I think there may be room for a few more if you hurry. After that, the NAHC Financial Managers meeting will be live and in person in Chicago, August 1-3, and their Annual Meeting & Expo in New Orleans in October. I will also be at the personal care provider's annual meeting, HCAOA, in Orlando in September. I hope to see you at at least one of these.

Have a great week. Keep making a difference!

Editor signature
Tim Rowan



Applying Technology to Improve Caregiver Recruiting and Retention
If recruiting and retaining caregivers is your #1 problem, consider these new technology solutions outlined by guest author Stephen Tweed.

CONNECT for Health Act Would Authorize Post-COVID Telehealth
Patients, providers, and payers have learned the efficacy of remote patient monitoring during the pandemic. Bills making their way through the House and Senate would make permanent the temporary lifting of restrictions.

Vivify Health Recognized for Remote Patient Care Innovation
Prestigious "Best Remote Patient Monitoring Solution" received at 2021 MedTech "Breakthrough Awards" program.

CMS News: Payment Increase Announced
— Regulators recognize that at-home administration of monoclonal antibodies is expensive and should be reimbursed.
— Beta testers needed for new patient assessment tool, "Hospice Outcomes & Patient Evaluation"

Vendor Watch
— AMN Healthcare Acquires Synzi
— Jennifer Schneider, MD Joins CareCentrix Strategic Advisory Board
— Biofourmis names Harvard professor Maulik Majmudar, MD as Chief Medical Officer



During the 4th Quarter of 2021, web sites of the above advertisers were visited by home care and hospice executives and staff 7631 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

As of this date, approximately 41,635,000 Baby Boomers have become Medicare eligible.

 

Last Week's Most-Read Stories:

Why Did Humana Buy the Other 60% of Kindred?
Acquisition confirms that commercial payors are finally learning what everyone in home health and home care has known since 1965: in-home care saves more than it costs. Will public payors ever get the message?

Connect America Acquires Philips Aging and Caregiving Business
Combined business will service an expanded customer base of PERS and senior living subscribers and healthcare providers across the U.S. and in Canada.




Upcoming Events

Homecare 100 *

Presented by: Lincoln Healthcare Leadership

Date: June 27-30, 2021
Venue: JW Marriott Marco Island Beach Resort, FL

Registration Information


2021 Home Care and Hospice Conference and Expo *

National Association for Home Care and Hospice

Date: October 3-5
Venue: New Orleans

Sadly, this conference has had to be postponed, due to the hurricane in New Orleans and COVID situation in Louisiana.


FREE WEBINAR: Vaccine Hesitancy: How Training Can Help

Presented by: Nevvon, Flex For Checks, & Dr. Ian Smith

Date: Monday, October 11

Time: 10:00 AM Pacific; 1:00 PM Eastern 

Information and Registration

Featuring:

Who should attend? Caregiver agencies looking for creative ways to alleviate vaccine hesitancy and get more workers and patients protected from the COVID-19 virus.

Agenda:
Learn how training caregivers on vaccines can ensure better compliance, reduce hesitancy and lead to better outcomes. We will share first-hand experience of how the Flex For Checks program has been leading the way in vaccinating caregivers through an amazing and potentially lucrative incentive program.


FREE WEBINAR: Targeted Probe & Educate: Where Do You Stand?

Presented by: Healthcare Synergy
Featuring:
Michael Tidd, COS-C, HCS-D, HealthCare Synergy Clinical Manager

Date: Wednesday, November 3
Time: 11:00 am PDT / 2:00 pm EDT

Register

Overview:
Targeted Probe and Educate is a CMS initiative to seek a better understanding of agencies practices in order to protect the Medicare funds. Agencies self-identify themselves and request reviews by their actions and the data they provide to CMS. Are you aware of the signals you might be sending and how to protect yourself?
Objectives:
Speaker:
Michael Tidd has over 19 years of experience in the Home Care Industry and is a frequent speaker at HealthCare Synergy Workshops and Webinars. He is a Software Developer, LVN and Certified in ICD-9/10 Coding and OASIS (COS-C, HCS-D). As the Clinical Manager for HealthCare Synergy, he directs the Outsourced Management Services, assists in directing the development of the Healthcare Assistant Web Edition, oversees the Clinical Documentation Auditing provided to clients and directs the Clinical Form Development for the Healthcare Assistant Web Edition. Michael continues to educate agencies in the ongoing regulations that CMS produces, the proper application of the Medicare Conditions of Participation and completing timely, accurate and defendable clinical documentation to survive in the current Medicare Reimbursement Model.

AHHC 2021 Leadership Conference

Presented by: Association for Home & Hospice Care of North Carolina

Date: November 8-9

Location: Holiday Inn Resort, Wrightsville Beach, NC

Information and Registration


FREE WEBINAR: Admit more Patients & Stop Nursing Burnout!

Presented by: OperaCare

Date: November 10

Time: 1:00 pm EST; 10:00 PST

Information and Registration

The nursing shortage is getting much worse and will most likely impact your business if it has not already.
During this event we will demonstrate how to complete an entire OASIS in approx. 60 minutes or less. This includes ICD-10 coding, entry and revision of medication’s, all the OASIS items, and Quality Assurance while the nurse is with the patient in the home.

The result: Eliminating 100% of after-hours documentation, increasing clinical productivity, and reducing your labor costs.

The Benefit: The ability to significantly increase your recruitment and retention efforts by providing your clinicians with a sane and humane work life balance.


Important Final Rule Discoveries Every Agency Needs to Know: Examining HH PPS for CY2022

Presented by: HealthRevPartners

Featuring: John Reisinger, CPA

DATE: November 18

TIME: 2:00 - 3:00 EST

VENUE: Online

FEE: NONE

Register Here

One of the major changes in CMS’ final rule for the Home Health Prospective Payment System announced is this — ???2022 will be a "pre-implementation year for the HHVBP, which was originally scheduled to begin in January.

Learn exactly what you need to do in 2022 for HHVBP.

Additionally, we will cover these final rule changes and more:

And, do you know how much your Medicare revenues are projected to change?

There will be a 3.2% increase ($570 million) in home health spending for CY2022.

 


FREE WEBINARS: "Best of Home Care Heroes" Series 

Sponsored by: Ankota

Featuring: Steve "The Hurricane" Weiss, Ophelia Cole, Barbara Gaines, Cheryl Hammons, others

Dates: Ongoing

 

Contact Ankota directly about two special offers: a free trial of a staffed, live-chat solution for your website, and a discount to Steve Weiss' "Mililonaire Bootcamp."

 


*The Rowan Report will see you there.

FREE WEBINAR: New, Science-Based Methodology Reduces Cost of Recruitment and Retention

Presented by: The Rowan Report

Featuring: Eric Becker, CEO, MiliMatch

Date: Thursday, March 18

Time: 3:00 pm EST; Noon PST

Recorded version available.

 

Agenda:

Every time a home care agency hires and trains a new caregiver, it invests about $4,500, which is wasted if that new hire does not work out, often before working a first shift. MiliMatch CEO Eric Becker will explain the company's patented product/service, based on the science of Applied Cognitive Linguistics, which has been proven to help home care agencies avoid those costly bad hires.



Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL



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