Volume 9, Number 33 April  8, 2020




Dear Healthcare at Home Colleague,

COVID-19 news that continues to reach us impacts all in-home care categories. Our report this week includes updates from tech companies and government regulators for home health, home care, and hospice providers alike.

Darcey Trescone, RN, spoke with researchers and clinicians from Johns Hopkins to bring a report on that health system's response to the pandemic, from their hospitals to physician groups to home care branches.

 

 

I spent some time with Lee Horner, CEO and Founder of Synzi, about how video communication systems help keep homebound patients safe without exposing clinicians, therapists, and aides to potential exposure. He said utilization of the Synzi system has increased tenfold over the last two months.

AlayaCare told us about a new Virtual Care Solution, also a video visit system, which they have just made available at no charge to their home care clients.

 

 

We talked to an expert to help us understand the difference between the $30 billion in grants authorized by the CARES Act and the $34 billion in advance payments for Medicare providers, which are essentially loans. Click below on "$30 Billion in CARES Act Grants, $34 B in Loans, Ready for Distribution to Providers" for our explanation.

In this week's Vendor Watch column, we offer new items from a record five tech vendors:

 

 

Life Goes On...Mostly

Remember when PDGM was problem #1? Fortunately, someone is still helping home health agencies understand the new payment system, now that the last 60-day episodes have ended. In place of its planned 12-city tour of PDGM seminars, NAHC and its partners will present the same content online, April 28 and 29. We have instructions you can use to register for either of these presentations.

We will continue our efforts to scan the newswires to keep you informed on developments as they happen. If something important breaks between our scheduled editions, remember that you should check our web site, where all articles are stored and new ones posted between issues. http://homecaretechreport.com

Have a healthy, safe week. Keep making a difference!

Editor signature
Tim Rowan



NAHC PDGM Seminar Tour Goes Virtual
NAHC's PDGM seminars will go on in spite of stay-at-home mandates.

$30 Billion in CARES Act Grants, $34 B in Loans, Ready for Distribution to Providers
COVID-19 emergency help from CMS comes as both grants and loans. Here is the difference.

AlayaCare Releases Virtual Care Solution to Keep Seniors and Care Providers Safe Amidst Pandemic
AlayaCare's complete virtual care solution relieves burden on acute-care settings.

Vendor Watch
— Forcura turning documents into data
— Axis Care releases COVID-19 mobile screening feature
— Libman Education releases cross-training coding curriculum
— Secure texting company QliqSOFT to offer free hospital communication service
— Safe Guardian releases next generation PERS pendant with GPS and LTE

How Johns Hopkins Prepared For COVID-19 Patient Surge: Rely on Home Care
Johns Hopkins Home and Community Based Care Group leaders describe their preparations for the anticipated surge of COVID-19 cases.

Synzi Keeping Up With Sudden Demand Increase
Virtual visit utilization explodes 10-fold since pandemic declared.



During the 2nd Quarter of 2020, web sites of the above advertisers were visited by home care and hospice executives and staff 4523 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

As of this date, approximately 37,246,000 Baby Boomers have become Medicare eligible.

 

Last Week's Most-Read Stories:

Netsmart Embeds COVID Screen, No Charge
The home health, home care, hospice, and behavioral health EMR provider has also negotiated telehealth discounts for customers.

Latest COVID-19 Regulatory Updates
Industry lobbying wins new regulatory updates for homebound status, RCD, supervisory visits and clarification on telehealth.


Upcoming Events

Recordings Available: Pandemic Recovery - Rebuild Stronger Than Ever

Texas Association for Home Care and Hospice

Two days of keynote and breakout presentations for home health and hospice providers.

Purchase Recordings

 


Free Webinar: Home Care Marketing Best Practices for Medicaid Agencies

Presented by: Ankota

Featuring: Steve "The Hurricane" Weiss

Date: June 18
Time: 12:00 EDT
Fee: Free

Register

Here are a few biographical fun-facts about Steve:


Virtual Conference: Virtual Summit on Health System Recovery from the COVID-19 Pandemic 

The Nation’s Health System Leaders Engage in a Real-Time Dialogue on Pandemic Recovery and the Future of Health Care in America

Sponsored by: Global Health Care, LLC

Featuring:

Date: June 22-25

The Nation’s Health System Leaders Engage in a Real-Time Dialogue on Pandemic Recovery and the Future of Health Care in America

All health care providers offering full-time, hands-on services to COVID patients click here to register at no cost.

All others register here by June 5 for $200 discount


Virtual Conference: ATA Annual Meeting

American Telemedicine Association

Date: June 22-26

Information and Registration


Free Webinar: What Your Plumber Knows That You Don't: 21 Dangers of Ignoring Online Marketing

Presented by: Savii

Featuring: Tim Rowan, MA and Roger McManus, MBA

Date: June 24
Time: 2:00 - 3:00 EDT

Local businesses used to be able to stand out from the crowd with TV and Yellow Pages ads. Those days are gone. Today, savvy marketers leverage the power of the Internet to make the case that they are the best choice among a throng of competitors. Many home care agencies, however, have not yet learned this lesson. They either ignore this critical tool because they do not understand it, or mistakenly assume that their mostly older clients are not attuned to using the Internet.?Preview: it is their adult child who picks a home care agency for them, not the elderly persons themselves.

Information and registration


Webinar Series: Sales Training, Home Health and Hospice

Presented by: Healthcare Strategica, LLC

Featuring: Michael Ferris

1 - 8-week Hospice & Palliative Care Sales Training Course

2 - 8-week Home Health Sales Training

Rowan Report subscribers: Register with this link to receive $100 discount.

We have taken our best of class industry specific sales training bootcamps and are offering them via Webinar to enable you to continue to train your sales team in today's world of limited travel and social distancing.

The Hospice and Palliative Care course will be offered live every Tuesday starting May 19 through July 7, 2020.

The Home Health course will be offered live every Tuesday starting May 21 through July 9, 2020.

Each class will have participation exercises, homework assignments, quizzes and question and answer opportunities.

Each participant will receive their own course materials and individual coaching and feedback. At the conclusion of the course each student will receive a certificate of completion, an invitation to join the exclusive Sales Mastery Group* and opportunity to join the 52-week Sales Training Excellence Course.*

* Only available to Sales Professionals that have successfully completed the 8-week Sales Training Course – additional fees may apply.

Each session will be offered on-demand and if unable to attend the live webinar, you will be able to view the recording and participate in exercises, questions, coaching and quizzes. If you start after the first webinar date, you will be provided with access to those classes missed so that you can get caught up or you may elect to attend via the recorded sessions.


FREE WEBINAR: COVID-19 Forum: How Coronavirus is Reshaping Home Health and Hospice Financial Operations *

Sponsored by: HealthRev Partners

Moderator: Tim Rowan
Panelists:
Bobby Robertson, Chip Carroll, Holly Miller, John Reisinger, Rachel Bracken (details below)

Date: July 9
Time:
2:00 pm EDT

Register here for all three webinars in this series

Not only is the home care industry under tremendous clinical pressure, but you are also likely feeling a financial squeeze. Because of this, forward-thinking agency leaders are exploring new strategies and opportunities to remain solvent. In this webinar, our panelists will chat about ways to achieve financial success when so many are struggling. They will discuss:
Panelists:
Bobby Robertson | President & Founder, Missouri Home Hospice
Chip Carroll | Director of Strategy & Business Development, Playmaker Health
Holly Miller Chief Revenue Officer, Playmaker Health
John Reisinger | Principal, Innovative Financial Solutions for Home Health
Rachel Bracken | Vice President of Services, HealthRev Partners
Moderated by Tim Rowan | Editor, Healthcare at Home: The Rowan Report

Part III: "Agency Leadership and Operations" is set for July 23.

Virtual Conference: NAHC Financial Managers Annual Meeting

July 27-30

Register


Conference: Leading Age Leadership Conference

Hosted by: VNAA, Elevating Home, and Leading Age

In light of the President’s national emergency declaration to address the coronavirus pandemic, LeadingAge is postponing the 2020 Leadership Summit originally scheduled April 20-22 to August 10-12, 2020 at the Omni Shoreham Hotel in Washington, DC.

We understand that the possibility or reality of COVID-19 means all-hands-on-deck at our member communities and travel bans for our Business Partners, with a singular focus on the health and welfare of residents, clients, staff, and families.

LeadingAge will continue to assist with information and resources to help you respond to COVID-19. You’ll find a clearinghouse of resources—updated daily—at leadingage.org/coronavirus-resources.

If you registered for the conference, you will be sent an email with information on your registration and hotel reservation.

Information and Registration

With the Leadership Summit, LeadingAge has designed an event for forward-thinking leaders to connect, engage in dialogue, and deepen their knowledge about the future—how we can shape it, and the paths to get there together.

 


*The Rowan Report will see you there.


Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL



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