Volume 10, Number 33 April  7, 2021

Dear Healthcare at Home Colleague,

We had hoped to have written our last article about COVID-19 and the mitigation tools our industry's technology vendors have been so quick to develop. Alas, the pandemic is not over, viral mutations now outnumber the original version, and healthcare providers are anxiously waiting to hear just how much protection the various vaccine brands actually offer. The so-called "fourth wave" many areas of the country are reporting is disturbing, but it is being met by continuing innovations. We tested two of them for this week's report.



The Problem of Hybrid Meetings

As many continue to work from home and attend company meetings remotely, it is critical to ensure they are able to fully participate. The key obstacle is audio. Even the best existing solutions for the need to hear and be heard are often inadequate. In-person attendees shout into speaker phones and strain to hear the remote employee's input. We tested the "Erika" personal microphone system from Convergent Design, a Colorado company, and give it a five star recommendation. Click on "Futuristic Microphone System Makes Remote Meetings More Productive," below in our list of article headlines.

Tracking COVID, Building Data

Staff writer Darcey Trescone discovered a smart phone app, V-safe, that anyone can use for free to help build a national database of infections, vaccinations, and symptoms. V-safe supports the "Vaccine Adverse Event Reporting System," co-managed by the FDA and CDC. It is easy enough for nearly anyone to use. I downloaded it and tried it myself after reading Darcey's helpful explanation of the tool itself and of the difference between passive and active surveillance. Read "COVID-19 Vaccine Safety and Patient Self-Reporting."




If you have cancer patients who may have developed their illness after having been exposed to asbestos, Medical Outreach Services from The Mesothelioma Center may provide you the support you need. We outline these services in "Mesothelioma Center Provides Medical Outreach Services for Healthcare Providers."

Other News

In our other entries this week, read about CMS training on the new Hospice Item Set Manual V3.00 and the next CMS Open Door Forum.

Our Vendor Watch column introduces major executive moves at AlayaCare and Complia Health. AlayaCare also sent us news of a new contract with a large Michigan home care provider.

Lastly, please do not forget an important announcement we mentioned last week. You are urged to participate in the National Healthcare-At-Home 2021 Best Practices and Future Insights Study:

"To help the healthcare-at-home industry both manage and provide quality outcome-driven care in the new healthcare environment, BerryDunn’s healthcare consulting division has partnered with the National Association for Home Care and Hospice (NAHC), NAHC Forum of State Associations, National Hospice and Palliative Care Organization (NHPCO), LeadingAge, Home Care Association of America (HCAOA), and Council of State Home Care and Hospice Associations to launch the National Healthcare at 2021 Home Best Practices and Future Insights Study. This national study is designed to provide agency leaders with clinical and operational best practices performed by leading organizations across the country."

Click here or below to read details about the survey and how to offer your input.



Worth the Trip

KanTime, Nevvon, and Viventium will join forces on April 22 to present a free webinar on solutions for EMR, Training/Education, and human capital management. Scroll down to our list of conferences to register. Remember also that live conferences are beginning to pop up. Homecare 100 will be in Marco Island, Florida at the end of June; the Homecare & Hospice Association of Utah Annual Conference will be live May 18-19, and the NAHC Financial Managers meeting will return to Chicago in August.

Have a great, safe, and healthy week. Keep making a difference!

Editor signature
Tim Rowan

Futuristic Microphone System Makes Remote Meetings More Productive
"Erika" is the evolutionary invention that will make lavaliere microphones and speakerphones obsolete in company meetings with remote attendees.

COVID-19 Vaccine Safety and Patient Self-Reporting
Post-Acute Care patients can participate in, benefit from, COVID vaccination data sharing service.

Mesothelioma Center Provides Medical Outreach Services for Healthcare Providers
Home health, hospice, and home care providers with cancer patients are invited to take advantage of services to medical providers.

CMS News
— Home Health, Hospice & DME Open Door Forum April 13
— Changes in the Hospice Item Set Manual V3.00. Registration is now open for an instructional April 15 CMS webinar.

AmeriCare Medical to Implement AlayaCare
Award winning Michigan home health provider is the parent company of AmeriStaff Nursing Services, Sun Medical Equipment and Supplies, and Rx iV Pharmacy.

Vendor Watch
— AlayaCare Announces New SVP Engineering
— Complia Health Appoints Industry Veteran Rich Berner as CEO

During the 2nd Quarter of 2021, web sites of the above advertisers were visited by home care and hospice executives and staff 5944 times.

To inquire about placing your message here, contact:


As of this date, approximately 41,250,000 Baby Boomers have become Medicare eligible.


Last Week's Most-Read Stories:

BerryDunn Announces National Healthcare at Home 2021 Best Practices and Future Insights Study
All agencies now invited to complete the online input survey.

Maximize Episode Management with Evidenced-Based Wound Care
Inadequately treated pressure ulcers are the second most common legal claim against healthcare providers after a wrongful death. Darcey Trescone, RN, profiles a company battling the wound care specialist shortage with online assistance.

Upcoming Events

FREE WEBINAR: Tech Titans Join Forces to Tackle Post Acute Care Challenges

Sponsored by: KanTime

Featuring: Terra Vicario (Moderator) CMO, Viventium; Malka Trump, Director of Compliance, Viventium; Kristen Duell, EVP, KanTime; Kim Spence, RN, Customer Success Division Leader, KanTime; James Cohen, CEO & Co-Founder, Nevvon

Date: Thursday, April 22

Time: 11:00 am PDT, 2:00 pm EDT


2021, in many ways, is a continuation of challenges from 2020 and more! During this webinar, experts from companies with solutions for talent/retention and compliance issues, along with the continued challenges that COVID-19 has presented to our industry, will cover rules, regulations, and programs you need to stay on top of so your company can thrive amidst the pandemic.

Homecare 100 *

Presented by: Lincoln Healthcare Leadership

Date: June 27-30, 2021
Venue: JW Marriott Marco Island Beach Resort, FL

Registration Information

NAHC Financial Managers 2021 Conference and Expo *

Presented by: National Association of Home Care and Hospice

Date: August 1-3

Venue: Sheraton Grand Chicago

Information and Registration

2021 Home Care and Hospice Conference and Expo *

National Association for Home Care and Hospice

Date: October 3-5
Venue: New Orleans

Sadly, this conference has had to be postponed, due to the hurricane in New Orleans and COVID situation in Louisiana.

SCHCHA 2021 Annual Conference

Presented by: South Carolina Home Care & Hospice Association

Date: October 25-26

Location: Sonesta Resort, Hilton Head Island, SC

Information and Registration

AHHC 2021 Leadership Conference

Presented by: Association for Home & Hospice Care of North Carolina

Date: November 8-9

Location: Holiday Inn Resort, Wrightsville Beach, NC

Information and Registration

Employee Owned 2021 — "Adapt / Innovate / Lead"

Presented by: The ESOP Foundation: International Employee Ownership Center

DATE: November 10-12
VENUE: Caesars Palace, Las Vegas

"Employee Owned 2021," a hybrid ESOP Conference, is built to help you adapt to the ever-changing business landscape. The pandemic, government regulations, supply chain issues, the list of obstacles to optimally running your ESOP goes on and on. We are here to help. Through insightful speakers, innovative ideas, the latest industry updates, technical content you can trust, and a focus on current events, Employee Owned 2021 will prepare you and your ESOP to march confidently into 2022.

More Information

Who Should Attend?

*The Rowan Report will see you there.

FREE WEBINAR: New, Science-Based Methodology Reduces Cost of Recruitment and Retention

Presented by: The Rowan Report

Featuring: Eric Becker, CEO, MiliMatch

Date: Thursday, March 18

Time: 3:00 pm EST; Noon PST

Recorded version available.



Every time a home care agency hires and trains a new caregiver, it invests about $4,500, which is wasted if that new hire does not work out, often before working a first shift. MiliMatch CEO Eric Becker will explain the company's patented product/service, based on the science of Applied Cognitive Linguistics, which has been proven to help home care agencies avoid those costly bad hires.

FREE WEBINARS: "Best of Home Care Heroes" Series 

Sponsored by: Ankota

Featuring: Steve "The Hurricane" Weiss, Ophelia Cole, Barbara Gaines, Cheryl Hammons, others

Dates: Ongoing


Contact Ankota directly about two special offers: a free trial of a staffed, live-chat solution for your website, and a discount to Steve Weiss' "Mililonaire Bootcamp."


Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Hotel or Conference Center, City, State

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