Volume 9, Number 50 March  4, 2020



Dear Healthcare at Home Colleague,

You cannot turn on any broadcast or cable news program or pick up a newspaper this week without reading about the strain of Corona Virus labeled Covid19. We are no different, not because of the momentum but because CMS has published specific recommendations for healthcare providers and a tech company has released a free tool.

However, two of our lead stories this week are aimed at the interests of non-medical, private duty home care providers. Private duty software vendor AlayaCare, through its R&D backbone AlayaLabs, has launched an effort to document and encourage the work of women in technology. Darcey Trescone, RN, interviewed AlayaLabs' head of innovation Naomi Goldapple. Darcey's interview is titled, "AlayaCare Highlights Women in Technology."

Another vendor with a leading private duty software system, MatrixCare (formerly Soneto), announced that it has customized its business intelligence data analysis tool for non-medical providers. We spoke with parent company ResMed's VP for Home Health and Home Care, Navin Gupta about the release of the private duty version of "MyAnalytics." See "MatrixCare Expands Data Analytics Tool to Non-Medical Providers" below.

We also spoke at length this week with the founders of "MassCare," a Florida startup that wants to help develop referral sources and increase census for home care and home health providers. They also speak of research that shows how overlapping skilled and non-medical services helps to prevent hospital readmissions for recently discharged patients. Find our MassCare product review below under "Startup Tech Company Seeks Home Health Partnerships."

Everybody's talking about The Virus

CMS has issued directives for healthcare providers that everyone should read. We reprint their bulletin for your convenience as "CMS Covid19 Recommendations for Healthcare Workers." A tech company we had not heard of before asked us to let you know about their virus management efforts. "MayaMD.AI" has released a free web-based tool to help those potentially exposed to Covid19 — especially clinicians, healthcare support staff, public workers, and airline crews — to quickly access user-relevant guidelines and standardized protocols for responding. When you find this article, be sure to read the sidebar we added. Cybersecurity experts are warning the public about hackers preying on people's fears and redoubling their efforts to get you to click on phishing emails. Be warned!

Our other CMS news ranges from useful to shameful. Click on our second "CMS News" headline to read about their hospice HIS instructions update and about an Atlanta hospice caught admitting inappropriate patients with no terminal diagnoses. They agreed to pay $1.75 million without admitting guilt.

Lots of news this week, with something for everyone. I'll be gathering a lot more next week at the annual HIMSS expo. They just announced the President might make an appearance on Monday afternoon. I'll let you know. Meanwhile, be sure to scroll down this page for info about upcoming free webinars and conferences.

Have a great week. Keep making a difference! (And wash your hands!)

Editor signature
Tim Rowan



MatrixCare Expands Data Analytics Tool to Non-Medical Providers
"MyAnalytics" promoted as vital tool for private duty home care.

Startup Tech Company Streamlines Electronically Signed Physician Orders
MassCare provides services to physician practices, include the service of facilitating the use of in-home care providers.

AlayaCare Highlights Women in Technology
Private duty software company invests in promoting women in technology.

CMS News
— Timeliness Compliance Threshold for HIS Submissions: Fact Sheet Now Available
— Atlanta hospice owners fined $1.75 million for Medicare fraud

Home Nursing and Covid19: Free Web-Based Tool Released
New tool helps those exposed or potentially exposed to the coronavirus as well as clinicians, healthcare support staff, public workers and airline crews to quickly access user-relevant guidelines and standardized protocols.

CMS News: Covid19 Recommendations for Healthcare Workers
"All health care providers must immediately review their procedures to ensure compliance with CMS" infection control requirements." --CMS Administrator Seema Verma



During the 4th Quarter of 2020, web sites of the above advertisers were visited by home care and hospice executives and staff 4319 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

As of this date, approximately 36,861,000 Baby Boomers have become Medicare eligible.

 

Last Week's Most-Read Stories:

Vendor Watch
— Casamba Partners with eCare21 for Remote Patient Monitoring
— eSolutions Introduces New DME Eligibility Platform Enhancement
— UMC Selects Synzi For Their HomeWorks Program
— CareTime Awarded Ohio EVV Certification
— WellSky Foundation Grants $50k to Mobile Loaves & Fishes

Vivify Health: More Than Remote Patient Monitoring
As of February 25th, 2020, there have been 57 cases of Coronavirus confirmed in the US across 8 states with over 2,000 confirmed deaths globally. Vivify Health has utilized their platform to quickly create a digital solution for screening and treating for the Coronavirus.


Upcoming Events

WEBINAR: Key Documentation Issues for 2020 & the Future

A 90-Minute Lunch & Learn Audio Conference by Elizabeth E. Hogue, Esq. Health Care Attorney

Date: March 18
Time:
1:00 - 2:30 EDT

Encore date:
March 25; On-demand recording available


Information and Registration

Documentation remains a key requirement for home care providers as the consequences for inadequate documentation become more severe.

Gather your staff members to emphasize effective documentation yet again. Real examples of cases involving problematic documentation will be presented. Questions and case examples are welcome, and extensive handouts will be provided for use by staff members.

Recordings Available: Pandemic Recovery - Rebuild Stronger Than Ever

Texas Association for Home Care and Hospice

Two days of keynote and breakout presentations for home health and hospice providers.

Purchase Recordings

 


Webinar Series: Sales Training, Home Health and Hospice

Presented by: Healthcare Strategica, LLC

Featuring: Michael Ferris

1 - 8-week Hospice & Palliative Care Sales Training Course

2 - 8-week Home Health Sales Training

Rowan Report subscribers: Register with this link to receive $100 discount.

We have taken our best of class industry specific sales training bootcamps and are offering them via Webinar to enable you to continue to train your sales team in today's world of limited travel and social distancing.

The Hospice and Palliative Care course will be offered live every Tuesday starting May 19 through July 7, 2020.

The Home Health course will be offered live every Tuesday starting May 21 through July 9, 2020.

Each class will have participation exercises, homework assignments, quizzes and question and answer opportunities.

Each participant will receive their own course materials and individual coaching and feedback. At the conclusion of the course each student will receive a certificate of completion, an invitation to join the exclusive Sales Mastery Group* and opportunity to join the 52-week Sales Training Excellence Course.*

* Only available to Sales Professionals that have successfully completed the 8-week Sales Training Course – additional fees may apply.

Each session will be offered on-demand and if unable to attend the live webinar, you will be able to view the recording and participate in exercises, questions, coaching and quizzes. If you start after the first webinar date, you will be provided with access to those classes missed so that you can get caught up or you may elect to attend via the recorded sessions.


FREE WEBINAR: How Technology Enhances Home Care in an Increasingly Remote World *

Sponsored by: Care Connect

Moderator: Tim Rowan

Panelists: Mike Gelman, President COO, CareConnect; Jim Rolla, SVP, VNSYNY Partners in Care; Steve Pellito, SVP, Provider Sales, Sandata

Date: November 12
Time:
1:00 pm EDT

Register


The 2021 Home Health Final Rule 

Insights to position your agency for success

Sponsored by: WellSky

Featuring: Sharon Harder, president, C3 Advisors; Jill Dyer, BSN, RN, HCS-D, HCS-O, president, JID Consulting and Coding, LLC

Date: November 18
Time: 1:00 - 2:00 EST

Attendees will learn:

  • How to prepare for and implement the operational changes imposed by the final rule, including submission of no-pay RAPs within five calendar days of the start of care and changes to the types of non-physician practitioners who can order home health services
  • The impact of CMS’s decision to retain the PDGM behavioral adjustment
  • The status of proposed legislation aimed to allow home health agencies to bill for telehealth services during public health emergencies and how this change would affect care planning and delivery

FREE WEBINAR: Cybersecurity in Healthcare: Assess Threats & Reduce Your Risk

Presented by: Netsmart

Featuring: Randy Pargman, Binary Defense senior director of threat hunting and counterintelligence; Sharon Hicks, MBA, MSW, OPEN MINDS senior associate; and Mike Murray, Netsmart director of Plexus Technologies,

Date: December 9

Time: 1:00 EST

Information and Registration

Healthcare organizations are often at risk of cyberattacks due to a lack of dedicated IT and reliance on traditional reactive approaches. To learn how to protect your data, register now to join Randy Pargman, as they map the risk landscape and provide guidance for safeguarding your organization.

Key takeaways:

• Cyber threats in healthcare
• Impacts of a data breach
• Best practices for securing your data


 

FREE WEBINAR: Can you collect Cash faster?

Sponsored by: Savii

Date: Tuesday, January 12

Time: 2:00 pm EST

Information and Registration

With small margins in home care it has prompted the question, “Can we collect cash faster?” And what would this do for an agency? One thing we know is margins are small and have become more challenging than ever to for agencies to profit. This doesn’t mean it impossible for agencies to survive; it means a focus on collecting cash faster will be ever so important.


Agency leaders will first need to develop a timeline cadence of when to address claims based on when they were submitted for payment. In addition it will be pertinent to understand their own agency metrics such as DSO (Daily Sales Outstanding) and how they compare to industry standards.

On this webinar you will walk away with how to develop a timeline and your own DSO dashboard for benchmarking. All of these topics will weave into  strategic steps to take toward collecting cash flow faster.

FREE WEBINAR: Return to Work under COVID-19

Presented by: Healthcare Synergy
Featuring:
David Mauzey, SVP & General Manager, HealthPointe Solutions

Date: January 14
Time: 11:00 - 11:30 PST

Register

The COVID pandemic has evolved, initial processes in place ensure a safe work force environments but need to evolve to stay effective and efficient. Home health has an extra layer of scrutiny given the population may be at a higher risk. This webinar will focus on how an organization can evolve to keep their workforce and patients safe. HealthPointe Solutions has a full inventory of new and advanced recommendations that help implement and maintain site safety. This includes step-by-step guidance that include medical testing administration strategies, patient/employee monitoring, training/education and program auditing.
Objectives:
David Mauzey has over 25 years' experience in healthcare, helping bring operational efficiency solutions to both providers and payers. Within HealthPointe Solutions, he is responsible for operations and was a part of the team that developed HealthPointe Solutions’ COVID response solutions. Prior to joining HealthPointe Solutions, David served as VP and GM of Optum's Network Payment Innovation, where he focused on alternative payment programs, including bundle d payments and population-centric, value-based programs.

FREE WEBINAR: The Rise of Hospital at Home: A Roundtable Discussion

Sponsored by: AlayaCare

Featuring: Dr. Bruce Leff, Hospital at Home Pioneer & Professor, John Hopkins School of Medicine; Adrian Schauer, Founder and CEO
AlayaCare; Joel Theisen, Founder and CEO, Lifesprk; Brady Murphy, VP Sales & Marketing, AlayaCare

Date: Wednesday, January 27
Time:
1:00 EST

Information and Registration

Agenda
Across the U.S., the Acute Hospital Care at Home initiative from CMS is taking off amid the pandemic with at least 80 approved participants to date. As hospital-at-home models become more popular and more beneficial to both patients and health care organizations, those that have recognized the perks of home-based care prior to the COVID-19 crisis may have the upper hand.

Join us on Wednesday, Jan 27th at 1:00 pm EST for a roundtable discussion with industry experts such as Dr. Bruce Leff, Hospital at Home Pioneer and Professor at John Hopkins School of Medicine who deserves his reputation as a founding father of this virtual hospital concept, to learn about the hospital-at-home model and its impact on the home care industry.



FREE WEBINAR: 5 Key Elements of a Successful Home Health Remote Patient Monitoring Program

Presented by: Amity Healthcare Group

Featuring: Irina Gorovaya, owner and president of Amity Healthcare Group; Erin Vallier, AlayaCare Account Executive; Kaila Raimondo, AlayaCare Solution Engineer

Date: Wednesday, January 27

Time: 2:00 pm EST

Information and Registration

 

Agenda:

Explore key factors and solutions necessary for successful deployment of patient remote monitoring program in home health.

The discussion will include policies and procedures, documentation, staff education, and telehealth equipment and solutions.


FREE WEBINAR: Rubber Meets the Road with the No-Pay RAP

Sponsored by: KanTime & BlackTree Consulting

Featuring: Nick Seabrook, Managing Principal and Founder, BlackTree; Kim Spence, RN, Director, KanTime Customer Success; Greg Lotz, Director, KanTime Marketing & Sales Technology

Date: February 4
Time: 2:00 EST

Register

AGENDA:

Re-visit regulatory changes and how they have impacted agencies. Plus, tips and tricks to stay ahead of the curve.


Virtual Conference: Winter Leadership Summit

Presented by: National Association for Home Care and Hospice

Date: February 23, 2021

Register


Homecare 100 *

Presented by: Lincoln Healthcare Leadership

Date: June 27-30, 2021
Venue: JW Marriott Marco Island Beach Resort, FL

https://www.homecare100.com/


*The Rowan Report will see you there.


Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL



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Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.

HCTR is free to subscribers and supported by its generous advertisers. To inquire about presenting your message to our 12,000 subscribers, write to Kristin in our ad sales department, Kristin@RowanResources.com.