Volume 9, Number 44 March  27, 2020



Dear Healthcare at Home Colleague,

This special edition of The Rowan Report brings the latest COVID-19 news from tech vendors, the CDC, and CMS. Private duty EMR software company AlayaCare has released a screening tool to be used with both clients and caregivers. Sandata is making several of its patient and caregiver survey tools available for no charge. Kno2 will also offer its patient data exchange tools for free for the duration of the national emergency.

Staff writer Darcey Trescone has been keeping a close eye on regulatory and financial news. She filed several reports for this special edition. To help HHAs and hospices cope with the pandemic, CMS is suspending recertification and revisit surveys until further notice. In a separate report, we detail the delayed deadlines for submitting Medicare cost reports. However, we also discuss why experts urge you to get yours done by the original deadline anyway.

 

 

CMS has been regularly updating its Coronavirus web site FAQ page. We found one relevant Q&A in the March 26 version. Use the link in our report to visit the page with the rest of the questions. The same link should work as they update the page.

The CDC has issued PPE guidelines for clinicians. It may be too soon to know how many COVID-19 patients HHAs and home care agencies and hospices will come across but the federal agency strongly recommends they prepare. Click on the headlines below to explore each of these reports.

 


Look for our regular issue next Wednesday, with reports on electronic document signing services and telehealth systems, from companies offering free services or steep discounts and streamlined implementation schedules to help you care for your patients as safely as possible. We also have a podcast interview with a private duty agency owner who deployed a patient engagement system that has clients and their families overwhelming them with praise and gratitude.

If you are a tech company making special arrangements for your clients during these difficult times, please let us know so we can spread the word.

 

Editor signature
Tim Rowan



Vendor COVID-19 Watch
— Sandata makes virus survey questions available at no cost
— AlayaCare releases COVID-19 screener
— Kno2 to make data document exchange service free through the end of the crisis

Cost Report Deadline Extensions - Why You Should File Early
Agencies can still file their cost reports on time and industry experts would encourage doing so if possible.

CMS News: Covid-19 Changes Loosen Survey and Certification Regs
Standard home health and hospice recertification surveys and revisit surveys will not be conducted until further notice.

CDC Offers Interim Guidance on PPE
The degree to which home health agencies will be caring directly for COVID-19 confirmed patients is still unclear, but agencies should be prepared. Here are some CDC guidelines.

CMS COVID-19 Update: New FAQ
Little of interest to post-acute care providers in the latest FAQ release from CMS. But we post the link for you.



During the 3rd Quarter of 2020, web sites of the above advertisers were visited by home care and hospice executives and staff 3691 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

As of this date, approximately 37,114,000 Baby Boomers have become Medicare eligible.

 

Last Week's Most-Read Stories:

More Tech Vendors Step Up to Help Cope With Pandemic
As we hear from tech companies about special programs they have initiated, we will add to this report. This week:

— CRM software developer Enquire Solutions guarantees support while staff works from home
— CareCentrix to offer Remote Patient Monitoring free for 30 days
— BKBooks will ship hospice books and movies to the homes you cannot enter due to a COVID-19 infection

Wearable Remote Patient Monitoring Evolves Again
Not all patients can manage tablets, smart phones, or even TV remotes. This passive remote patient monitoring system requires no patient tech skills.


Upcoming Events

Recordings Available: Pandemic Recovery - Rebuild Stronger Than Ever

Texas Association for Home Care and Hospice

Two days of keynote and breakout presentations for home health and hospice providers.

Purchase Recordings

 


Virtual Conference: Virtual Summit on Health System Recovery from the COVID-19 Pandemic 

The Nation’s Health System Leaders Engage in a Real-Time Dialogue on Pandemic Recovery and the Future of Health Care in America

Sponsored by: Global Health Care, LLC

Featuring:

Date: June 22-25

The Nation’s Health System Leaders Engage in a Real-Time Dialogue on Pandemic Recovery and the Future of Health Care in America

All health care providers offering full-time, hands-on services to COVID patients click here to register at no cost.

All others register here by June 5 for $200 discount


Webinar Series: Sales Training, Home Health and Hospice

Presented by: Healthcare Strategica, LLC

Featuring: Michael Ferris

1 - 8-week Hospice & Palliative Care Sales Training Course

2 - 8-week Home Health Sales Training

Rowan Report subscribers: Register with this link to receive $100 discount.

We have taken our best of class industry specific sales training bootcamps and are offering them via Webinar to enable you to continue to train your sales team in today's world of limited travel and social distancing.

The Hospice and Palliative Care course will be offered live every Tuesday starting May 19 through July 7, 2020.

The Home Health course will be offered live every Tuesday starting May 21 through July 9, 2020.

Each class will have participation exercises, homework assignments, quizzes and question and answer opportunities.

Each participant will receive their own course materials and individual coaching and feedback. At the conclusion of the course each student will receive a certificate of completion, an invitation to join the exclusive Sales Mastery Group* and opportunity to join the 52-week Sales Training Excellence Course.*

* Only available to Sales Professionals that have successfully completed the 8-week Sales Training Course – additional fees may apply.

Each session will be offered on-demand and if unable to attend the live webinar, you will be able to view the recording and participate in exercises, questions, coaching and quizzes. If you start after the first webinar date, you will be provided with access to those classes missed so that you can get caught up or you may elect to attend via the recorded sessions.


Virtual Conference: NAHC Financial Managers Annual Meeting

July 27-30

Register


Free Webinar: Carpe Diem: Now is the Ideal Time to Excavate Your Brand Genius

A complimentary webinar & roundtable discussion for executive business leaders

Featuring: Mary Maloney

Date: September 11
Time: 12:00 - 12:45 EDT

Now more than ever we need leaders ready to own a new world narrative - those who are brave enough to strategically position and message their voice in the marketplace from a deeper perspective of purpose that connects directly to what lights them up (their brand genius).

Many leaders confess that they have forgotten their greatness or feel lost in a sea of sameness, amongst a fiercely competitive set. They say they struggle with what words will resonate or feel “salesy” when asked, “What do you do?”

Thanks to the pace of technology, we have less than seconds to connect, therefore, it’s no longer all about what you do for a living and the quantifiable goals you achieved;  it’s much more about what you stand for, the legacy you want to leave and building trust expeditiously with your tribe.

 If 82% of people make buying decisions based on emotion (Capgemini), what emotive messages are you sending?

This webinar will start you on your journey to deliberately make your personal brand come alive.

Register


Free Webinar: Preparation For A New Normal — Infection Control

Presented by: Savii

Featuring: James Cohen, CEO, Nevvon

Date: October 20
Time: 1:00 EDT
Fee:
Free

Register

This webinar is catered to home care agency owners, HR, operations, nursing and marketers.

You will learn:


FREE WEBINAR: How Technology Enhances Home Care in an Increasingly Remote World *

Sponsored by: Care Connect

Moderator:Panelists: Tim Rowan

Panelists: Mike Gelman, President COO, CareConnect; Jim Rolla, SVP, VNSYNY Partners in Care; Steve Pellito, SVP, Provider Sales, Sandata

Date: November 12
Time:
1:00 pm EDT

Register


Virtual Conference: Southwest Homecare and Hospice

A collaborative online conference by the home care associations of:

Date: November 18-19

Information and Registration

Experience recognized experts and thought leaders as they share their insights, actionable strategies, and relevant tools and resources.


VIRTUALLY UNSTOPPABLE

The 2020 Annual Conference of the South Carolina Home Care & Hospice Association

Virtual Conference: December 9-10
This year's conference will be presented online

Information and Registration

Keynote Speakers:


*The Rowan Report will see you there.


Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL



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