Volume 10, Number 44 February  3, 2021



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Dear Healthcare at Home Colleague,

I am pleased to invite you to my next free webinar. I will be hosting the CEO of MiliMatch so he can describe in his own words the onboarding technology that captured your attention when I wrote an article introducing them in my January 6 edition. As everyone in home care knows, caregiver recruiting and retention is always mentioned in your top three business challenges. CEO Eric Becker will explain the science of Applied Cognitive Linguistics on February 18 at 2:00 EST, focusing on how his clients have drastically reduced the number of new hires who disappear after orientation and training, costing you about $4,500. Mark your calendar; I'll publish the registration link next week.

I am also happy to present the latest episode in my "Meet the CEO" video podcast series. Adrian Schauer is the CEO and co-founder of AlayaCare. His insights into what is coming for home care in the next 12 months need to be heard by all. It will be 20 minutes well spent. I've published both video and audio-only versions for your convenience.

Video podcast

Audio podcast

 

 

 

 

 


 

 

 

 

IN THIS WEEK'S NEWS:

I was surprised to learn from a recent survey that 74 percent of home care and home health workers (present company excluded) did not know what a Sales CRM is. In the unlikely event you are in that demographic, see our primer on this software category, courtesy of home care veterans David Cole and Tony Onaissi, by clicking on the headline below.

With the new administration comes new leadership at the Department of Health and Human Services. We gathered all we could find about interim CMS administrator Liz Richter for you.

Workforce Management is an issue for every HR department. We profile New York-based CareConnect this week as they prepare to take their desktop and mobile app nationwide after making an early splash in their home state with EMR integrations and a major contract with VNSNY'S Partners in Care.

In our Vendor Watch column we feature three tech companies with big announcements. Netsmart has acquired GPM, MatrixCare won Best in KLAS in its category for the second time, and Amity Healthcare Group has been approved for administrator training.

As a follow-up to last week's introduction of the National Minority Health Association, we reprint an announcement about the first software vendor to accept their invitation to become a member.

We are excited to introduce our new advertiser this week. Vivify Health is a remote patient monitoring technology company. Click on their graphic below to learn why they are gaining so much attention lately, especially as an in-home care solution during the pandemic.

 

 

Parting Thought

How badly has the lingering pandemic hurt our industry, particularly the tech companies that support our industry's healthcare providers? To a certain extent publications like ours are a barometer of that harm. In good economic times, we are supported by more sponsors; when things are tough, advertising is often one of the first budget cuts. Observant readers may notice that a few of our regular sponsors are missing since January 1. I'm wondering if a few tech companies are suffering a bit. Just a thought.

Have a great week. Stay masked; stay apart. Keep making a difference!

Editor signature
Tim Rowan



New Interim CMS Administrator, Elizabeth Richter
Though we do not know yet whether she will be the nominee, we tried to find out a little about the Acting Administrator.

What is A Sales CRM and Why is it Important?
A recent survey discovered an astounding 74 percent of people do not know what a sales CRM is. Here is a primer for those people.

CareConnect Launches "Workforce Management Solution"
Desktop and mobile application offers optimization, training, and COVID screening in an app that can be integrated into your EMR or Agency Management Software.

Software Vendors Begin to Adopt NMHA Guiding Principles for Healthcare Equity
National Minority Health Association is building coalitions, gaining momentum.

Vendor Watch
— Netsmart Acquires GPM
— MatrixCare Snares Best in KLAS in large software division for second year
— Amity Healthcare Group has been approved for administration/management training

Rowan Report Video Series: Meet the CEO
Quick access to all our CEO interviews



During the 4th Quarter of 2021, web sites of the above advertisers were visited by home care and hospice executives and staff 7631 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

As of this date, approximately 40,557,000 Baby Boomers have become Medicare eligible.

 

Last Week's Most-Read Stories:

Four Home Care Agencies Solve Expensive "Bad Hire" Problem
What does it cost when a new caregiver disappears after orientation and training, never taking a first shift? How often does it happen? One franchise organization has found a way to lower this risk, saving $4,500 or more every time a bad hire is avoided.

What is the Patient Activation Measure?
The National Minority Health Association has thrown its weight behind a measurement tool that can help healthcare providers slash costs.




Upcoming Events

FREE Webinar: Practical Application of Information Blocking and Interoperability Rules for Post-Acute Care Providers

Sponsored by: Complia Health and Kno2

Date: February 18
Time: 1:00 EST

Information and Registration

Join healthcare technology experts Alan Swenson, VP of Interoperability at Kno2, and Melissa Turner, Director of Integration at Complia Health, on Thursday, February 18th at 1pm Eastern to learn about information blocking and what it means for your post-acute care organization today and looking ahead to the future. 


FREE WEBINAR: Tech Titans Join Forces to Tackle Post Acute Care Challenges

Sponsored by: KanTime

Featuring: Terra Vicario (Moderator) CMO, Viventium; Malka Trump, Director of Compliance, Viventium; Kristen Duell, EVP, KanTime; Kim Spence, RN, Customer Success Division Leader, KanTime; James Cohen, CEO & Co-Founder, Nevvon

Date: Thursday, April 22

Time: 11:00 am PDT, 2:00 pm EDT

Register

2021, in many ways, is a continuation of challenges from 2020 and more! During this webinar, experts from companies with solutions for talent/retention and compliance issues, along with the continued challenges that COVID-19 has presented to our industry, will cover rules, regulations, and programs you need to stay on top of so your company can thrive amidst the pandemic.

Homecare 100 *

Presented by: Lincoln Healthcare Leadership

Date: June 27-30, 2021
Venue: JW Marriott Marco Island Beach Resort, FL

Registration Information


2021 Home Care and Hospice Conference and Expo *

National Association for Home Care and Hospice

Date: October 3-5
Venue: New Orleans

Sadly, this conference has had to be postponed, due to the hurricane in New Orleans and COVID situation in Louisiana.


FREE WEBINAR: Vaccine Hesitancy: How Training Can Help

Presented by: Nevvon, Flex For Checks, & Dr. Ian Smith

Date: Monday, October 11

Time: 10:00 AM Pacific; 1:00 PM Eastern 

Information and Registration

Featuring:

Who should attend? Caregiver agencies looking for creative ways to alleviate vaccine hesitancy and get more workers and patients protected from the COVID-19 virus.

Agenda:
Learn how training caregivers on vaccines can ensure better compliance, reduce hesitancy and lead to better outcomes. We will share first-hand experience of how the Flex For Checks program has been leading the way in vaccinating caregivers through an amazing and potentially lucrative incentive program.


FREE WEBINAR: Targeted Probe & Educate: Where Do You Stand?

Presented by: Healthcare Synergy
Featuring:
Michael Tidd, COS-C, HCS-D, HealthCare Synergy Clinical Manager

Date: Wednesday, November 3
Time: 11:00 am PDT / 2:00 pm EDT

Register

Overview:
Targeted Probe and Educate is a CMS initiative to seek a better understanding of agencies practices in order to protect the Medicare funds. Agencies self-identify themselves and request reviews by their actions and the data they provide to CMS. Are you aware of the signals you might be sending and how to protect yourself?
Objectives:
Speaker:
Michael Tidd has over 19 years of experience in the Home Care Industry and is a frequent speaker at HealthCare Synergy Workshops and Webinars. He is a Software Developer, LVN and Certified in ICD-9/10 Coding and OASIS (COS-C, HCS-D). As the Clinical Manager for HealthCare Synergy, he directs the Outsourced Management Services, assists in directing the development of the Healthcare Assistant Web Edition, oversees the Clinical Documentation Auditing provided to clients and directs the Clinical Form Development for the Healthcare Assistant Web Edition. Michael continues to educate agencies in the ongoing regulations that CMS produces, the proper application of the Medicare Conditions of Participation and completing timely, accurate and defendable clinical documentation to survive in the current Medicare Reimbursement Model.

AHHC 2021 Leadership Conference

Presented by: Association for Home & Hospice Care of North Carolina

Date: November 8-9

Location: Holiday Inn Resort, Wrightsville Beach, NC

Information and Registration


FREE WEBINAR: Admit more Patients & Stop Nursing Burnout!

Presented by: OperaCare

Date: November 10

Time: 1:00 pm EST; 10:00 PST

Information and Registration

The nursing shortage is getting much worse and will most likely impact your business if it has not already.
During this event we will demonstrate how to complete an entire OASIS in approx. 60 minutes or less. This includes ICD-10 coding, entry and revision of medication’s, all the OASIS items, and Quality Assurance while the nurse is with the patient in the home.

The result: Eliminating 100% of after-hours documentation, increasing clinical productivity, and reducing your labor costs.

The Benefit: The ability to significantly increase your recruitment and retention efforts by providing your clinicians with a sane and humane work life balance.


Important Final Rule Discoveries Every Agency Needs to Know: Examining HH PPS for CY2022

Presented by: HealthRevPartners

Featuring: John Reisinger, CPA

DATE: November 18

TIME: 2:00 - 3:00 EST

VENUE: Online

FEE: NONE

Register Here

One of the major changes in CMS’ final rule for the Home Health Prospective Payment System announced is this — ???2022 will be a "pre-implementation year for the HHVBP, which was originally scheduled to begin in January.

Learn exactly what you need to do in 2022 for HHVBP.

Additionally, we will cover these final rule changes and more:

And, do you know how much your Medicare revenues are projected to change?

There will be a 3.2% increase ($570 million) in home health spending for CY2022.

 


*The Rowan Report will see you there.

FREE WEBINAR: New, Science-Based Methodology Reduces Cost of Recruitment and Retention

Presented by: The Rowan Report

Featuring: Eric Becker, CEO, MiliMatch

Date: Thursday, March 18

Time: 3:00 pm EST; Noon PST

Recorded version available.

 

Agenda:

Every time a home care agency hires and trains a new caregiver, it invests about $4,500, which is wasted if that new hire does not work out, often before working a first shift. MiliMatch CEO Eric Becker will explain the company's patented product/service, based on the science of Applied Cognitive Linguistics, which has been proven to help home care agencies avoid those costly bad hires.


FREE WEBINARS: "Best of Home Care Heroes" Series 

Sponsored by: Ankota

Featuring: Steve "The Hurricane" Weiss, Ophelia Cole, Barbara Gaines, Cheryl Hammons, others

Dates: Ongoing

 

Contact Ankota directly about two special offers: a free trial of a staffed, live-chat solution for your website, and a discount to Steve Weiss' "Mililonaire Bootcamp."

 



Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL



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Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.

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