Volume 8, Number 43 December  4, 2019




Dear Healthcare at Home Colleague,

Before I get to this week's news, I am pleased to introduce a new feature that I hope will gain traction and become a regular one. This week, when you click on the "Listen" button at the top of this column, you will hear, instead of my usual news summary, an interview with the founder of a new technology company. Cara Lunsford, RN, is the founder and CEO of HolliBlu Inc. Ms. Lunsford describes it as an online community for nurses. She developed it after working in hospitals, home health, and hospice and seeing that nurses needed support, encouragement, and opportunities for advancement. After you check it out, I would very much appreciate your feedback on two questions: 1) do you like this format? 2) would you like to be interviewed next? editor@homecaretechreport.com

 

 

In this week's news: Ohio continues to struggle to get EVV right. Though the federal deadline is a few weeks away, Ohio Medicaid started its program last February. We found out why they erased all 3rd-party alternate vendors from their approved list and started over with a new application and approval process. See Ohio Medicaid Restarts EVV Vendor Approval with Complia Health.

CMS wants home health agencies to know that time is running out to apply for an account on the Quality Improvement and Evaluation System (QIES). You need to read the entire CMS bulletin that we reproduced for you but, just in case you do not, here is the gist of it: failure to obtain access to iQIES by December 23rd will impact your agencies' ability to submit assessment data needed for claims matching purposes after January 1, 2020. Claims that cannot be matched to assessments will be returned to the HHA, delaying Medicare payment. The last thing you need in 2020 is delayed payments. Read it here: "iQIES Access Deadline Approaching - Provider Action Needed"

 

 

Vendor Watch
We have two announcements from the industry's vendors this week and they impact both private duty and Medicare/Medicaid providers. AlayaCare has forged integrations with two online education services, CareAcademy and Nevvon. In a surprise announcement, John Damgaard released a thank you letter to customers, saying he is stepping down as CEO of MatrixCare. Scroll down for the links to both of these news items.

While you are scrolling down this page, notice how many free webinars are scheduled between now and the end of the year, starting Thursday.

Worth the Trip
I am looking forward to meeting my Ohio readers next week. I will be delivering the keynote address at the Ohio Council of Home Care & Hospice's first annual "Com Care Con," a day to explore the importance of technology in post-acute care. Scroll down to our "Conferences" section for more information, or click here to register.

Peeking around the corner to 2020, Home Care 100 is set for January 19-22 in Miami. Information and registration can be found here. I am looking forward to seeing you there.

Have a great week. Keep making a difference.

 

 

 

Editor signature
Tim Rowan



Ohio Medicaid Restarts EVV Vendor Approval with Complia Health
Complia Health's Mobile Edge first EVV vendor added to Ohio's second try at making a list of approved 3rd-party EVV vendors.

iQIES Access Deadline Approaching - Provider Action Needed
Failure to obtain access to iQIES by December 23rd will impact your agency's ability to submit assessment data. Claims that cannot be matched to assessments will be returned to the HHA, delaying Medicare payment.

AlayaCare Partners With CareAcademy and Nevvon to Enhance Caregiver Education
The partnerships and integrations provide agencies and caregivers with a simple and efficient way to continue their in-service education requirements anytime, anywhere.

MatrixCare CEO Stepping Down
President and CEO of MatrixCare, John Damgaard, releases a thank you letter to customers as he steps down from his position:



During the 2nd Quarter of 2020, web sites of the above advertisers were visited by home care and hospice executives and staff 4523 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

As of this date, approximately 35,860,000 Baby Boomers have become Medicare eligible.

 

Last Week's Most-Read Stories:

Casamba Clients Respectfully Disagree
After reading Casamba's updates on its ransomware attack, some software users insisted on telling a different story.

Casamba Reports All Customers Operational After 11/14 Ransomware Attack
Hundreds of home health and hospice providers shut down for two weeks after ransomware attack.




Upcoming Events

Conference: Successful Home Health Transformation

Hosted Dixon Healthcare Solutions, Inc.

Date: December 5-6
Location
: Bally's, Las Vegas
Time: 7:00 am - 4:00 pm
Speakers: Richard K. Dixon, Cheryl Peltekis, RN, Meaghan McCormick, Esq., Donna Floyd, RN, BSN, J'non Griffin, RN, MHA, HCS-D, BCCH-C, COS-C, WCC; Annette Lee, RN, MS, HCS-D, COS-C; Cory Mertz, managing partner for a leading healthcare M&A firm.

Information and Registration

Approved for up to 10 hours of Continuing Nursing Education by Corexcel, an accredited provider by the American Nurses Credentialing Center's Commission on Accreditation.

 


 

WEBINAR: PDGM Preparation: Operational Strategies

Sponsored by Kornetti & Krafft Health Care Solutions & MedBridge

Date: December 5
Time: 1:00 pm EST

Information and Registration

Knowing that resources are tight as PDGM approaches, Kornetti & Krafft is offering a free overview of OASIS D1 to ensure that changes to this critical data collection instrument do not get lost in the shuffle.

What is Included:

 


Homecare 100 *January 19-22
JW Marriott Miami Turnberry Resort
Miami, FL

https://www.homecare100.com/

WEBINAR: Key Documentation Issues for 2020 & the Future

A 90-Minute Lunch & Learn Audio Conference by Elizabeth E. Hogue, Esq. Health Care Attorney

Date: March 18
Time:
1:00 - 2:30 EDT

Encore date:
March 25; On-demand recording available


Information and Registration

Documentation remains a key requirement for home care providers as the consequences for inadequate documentation become more severe.

Gather your staff members to emphasize effective documentation yet again. Real examples of cases involving problematic documentation will be presented. Questions and case examples are welcome, and extensive handouts will be provided for use by staff members.

Recordings Available: Pandemic Recovery - Rebuild Stronger Than Ever

Texas Association for Home Care and Hospice

Two days of keynote and breakout presentations for home health and hospice providers.

Purchase Recordings

 


Free Webinar: Home Care Marketing Best Practices for Medicaid Agencies

Presented by: Ankota

Featuring: Steve "The Hurricane" Weiss

Date: June 18
Time: 12:00 EDT
Fee: Free

Register

Here are a few biographical fun-facts about Steve:


Virtual Conference: Virtual Summit on Health System Recovery from the COVID-19 Pandemic 

The Nation’s Health System Leaders Engage in a Real-Time Dialogue on Pandemic Recovery and the Future of Health Care in America

Sponsored by: Global Health Care, LLC

Featuring:

Date: June 22-25

The Nation’s Health System Leaders Engage in a Real-Time Dialogue on Pandemic Recovery and the Future of Health Care in America

All health care providers offering full-time, hands-on services to COVID patients click here to register at no cost.

All others register here by June 5 for $200 discount


Virtual Conference: ATA Annual Meeting

American Telemedicine Association

Date: June 22-26

Information and Registration


Webinar Series: Sales Training, Home Health and Hospice

Presented by: Healthcare Strategica, LLC

Featuring: Michael Ferris

1 - 8-week Hospice & Palliative Care Sales Training Course

2 - 8-week Home Health Sales Training

Rowan Report subscribers: Register with this link to receive $100 discount.

We have taken our best of class industry specific sales training bootcamps and are offering them via Webinar to enable you to continue to train your sales team in today's world of limited travel and social distancing.

The Hospice and Palliative Care course will be offered live every Tuesday starting May 19 through July 7, 2020.

The Home Health course will be offered live every Tuesday starting May 21 through July 9, 2020.

Each class will have participation exercises, homework assignments, quizzes and question and answer opportunities.

Each participant will receive their own course materials and individual coaching and feedback. At the conclusion of the course each student will receive a certificate of completion, an invitation to join the exclusive Sales Mastery Group* and opportunity to join the 52-week Sales Training Excellence Course.*

* Only available to Sales Professionals that have successfully completed the 8-week Sales Training Course – additional fees may apply.

Each session will be offered on-demand and if unable to attend the live webinar, you will be able to view the recording and participate in exercises, questions, coaching and quizzes. If you start after the first webinar date, you will be provided with access to those classes missed so that you can get caught up or you may elect to attend via the recorded sessions.


FREE WEBINAR: COVID-19 Forum: How Coronavirus is Reshaping Home Health and Hospice Financial Operations *

Sponsored by: HealthRev Partners

Moderator: Tim Rowan
Panelists:
Bobby Robertson, Chip Carroll, Holly Miller, John Reisinger, Rachel Bracken (details below)

Date: July 9
Time:
2:00 pm EDT

Register here for all three webinars in this series

Not only is the home care industry under tremendous clinical pressure, but you are also likely feeling a financial squeeze. Because of this, forward-thinking agency leaders are exploring new strategies and opportunities to remain solvent. In this webinar, our panelists will chat about ways to achieve financial success when so many are struggling. They will discuss:
Panelists:
Bobby Robertson | President & Founder, Missouri Home Hospice
Chip Carroll | Director of Strategy & Business Development, Playmaker Health
Holly Miller Chief Revenue Officer, Playmaker Health
John Reisinger | Principal, Innovative Financial Solutions for Home Health
Rachel Bracken | Vice President of Services, HealthRev Partners
Moderated by Tim Rowan | Editor, Healthcare at Home: The Rowan Report

Part III: "Agency Leadership and Operations" is set for July 23.

Virtual Conference: NAHC Financial Managers Annual Meeting

July 27-30

Register


Virtual Conference: SAGE 2020

Hosted by Honor

This is a half day, free conference that will stretch all of us to think about how we are shaping the future of elderhood. Our speakers will cover topics around innovation, technology, the evolving art of caregiving and the future of senior living. I’m very excited that we will kick off with Pulitzer Prize finalist and geriatrician Louise Aronson, author of  Elderhood: Redefining Aging, Transforming Medicine, and Reimagining Life

Date: September 1 & 2, 2020
Time: 10:00 am - 12:45 pm PST both days
Cost: Free of charge for Rowan Report subscribers
Website: https://network.joinhonor.com/sage-2020
Register
 
Free Webinar: Carpe Diem: Now is the Ideal Time to Excavate Your Brand Genius

A complimentary webinar & roundtable discussion for executive business leaders

Featuring: Mary Maloney

Date: September 11
Time: 12:00 - 12:45 EDT

Now more than ever we need leaders ready to own a new world narrative - those who are brave enough to strategically position and message their voice in the marketplace from a deeper perspective of purpose that connects directly to what lights them up (their brand genius).

Many leaders confess that they have forgotten their greatness or feel lost in a sea of sameness, amongst a fiercely competitive set. They say they struggle with what words will resonate or feel “salesy” when asked, “What do you do?”

Thanks to the pace of technology, we have less than seconds to connect, therefore, it’s no longer all about what you do for a living and the quantifiable goals you achieved;  it’s much more about what you stand for, the legacy you want to leave and building trust expeditiously with your tribe.

 If 82% of people make buying decisions based on emotion (Capgemini), what emotive messages are you sending?

This webinar will start you on your journey to deliberately make your personal brand come alive.

Register


*The Rowan Report will see you there.


Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL



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