Volume 9, Number 50 December  16, 2020

Dear Healthcare at Home Colleague,

We are excited to launch a new feature this week. At least once a month in 2021, we will present video interviews with tech company CEOs and other executives. What do they think about the future of our healthcare sector? What plans do they have for their products and services? What do they look like? Look for this feature, which will include an audio-only version for listening where video is not convenient, in upcoming issues. Navin Gupta, VP of the Home Care and Hospice division at MatrixCare, agreed to pilot the series for us. Let us know what you think of this new feature by writing to editor@homecaretechreport.com.

Click here to watch Tim Rowan's video interview with Navin Gupta.
Click here for the audio-only version.




Extraordinary women in healthcare: the 5th in our series, courtesy of HHAeXchange, profiles Melissa Meegan, Executive Director of Summit Home Care in New Jersey.

10 years of public health strategies: the year 2030 marks the fifth iteration of the Healthy People Initiatives. The involvement of public, private, and nonprofit sectors has been vital in progress to reduce risk factors.

The "No-Pay RAP." KanTime and OperaCare share the details of their proven method for managing the oxymoron that comes to HHAs in January.



CMS News: CPT code for the COVID vaccines; record numbers use Healthcare.gov, new rules make

EVV Update: Sandata wins contract in North Dakota.

PointClickCare: major acquisition announced for the Canadian SNF and Home Health software vendor.

There is something for everyone in the news this week. Scroll down to the headlines and click on the ones most important to you.



Worth the Trip

You will enjoy the free webinar presented by three wonderful organizations, Business Leaders for Health Care Transformation, Small Business Majority, and Georgians for a Healthy Future. On Thursday, December 17, they will bring together Laura Colbert, Executive Director, Georgians for a Healthy Future, Rachel Shanklin, Georgia Outreach Manager, Small Business Majority, and Wendell Potter, President, Business Leaders for Health Care Transformation. Potter, a former health insurance executive who now writes about the abuses of his former industry, will give his take on the importance of the January 5 Georgia Senate elections. Scroll down and click on "Will Federal Policy Impact Georgia Small Business Healthcare Next Year?"

Put Savii's next free webinar on your calendar as well. We'll have more about the January 13 event, "Can you collect Cash faster?" in our next issue.

Have a wonderful holiday season. Merry Christmas, Happy Hanukah, Kwanzaa wishes. Keep making a difference in 2021!



Editor signature
Tim Rowan

No-Pay RAPs and Late RAP Penalties: How To Thrive Under PDGM 2021
New RAP rules have been confusing...until now. Print and keep this guide to new RAP late-submission penalties.

Healthy People 2020 to 2030
The year 2030 marks the fifth iteration of the Healthy People initiatives. The involvement of public, private, and nonprofit sectors has been vital in progress to reduce risk factors.

Extraordinary Women in Homecare: Part 5
In the fifth in our series of feature articles designed to celebrate women who bring strength, passion, and creativity to their roles in the home care industry, we showcase Melissa Meegan, Executive Director of Summit Home Care in New Jersey. .

CMS News: ACA is More Popular Than Ever
— CMS releases healthcare.gov signup figures
— CPT code for COVID vaccine created
— Relaxed prior authorization rules will make patient data exchange easier

Sandata Wins Another State
Software company to provide EVV aggregator services to North Dakota.

PointClickCare Acquires Collective Medical
Post-acute technology leader to combine with leading full-continuum real-time care coordination platform to facilitate patient data exchange. Deal expected to be done by the end of the year.

During the 4th Quarter of 2020, web sites of the above advertisers were visited by home care and hospice executives and staff 4319 times.

To inquire about placing your message here, contact:


As of this date, approximately 40,018,000 Baby Boomers have become Medicare eligible.


Last Week's Most-Read Stories:

A Cyber Attack Could Ruin Your Business
Netsmart's cyber security partners provide education, protection, against growing threat.

"Bad Hire" Can Cost Up To $8,000
Applied Cognitive Linguistics has the potential to help home care filter out job applicants who are unlikely to work out.

Upcoming Events


FREE WEBINAR: Can you collect Cash faster?

Sponsored by: Savii

Date: Tuesday, January 12

Time: 2:00 pm EST

Information and Registration

With small margins in home care it has prompted the question, “Can we collect cash faster?” And what would this do for an agency? One thing we know is margins are small and have become more challenging than ever to for agencies to profit. This doesn’t mean it impossible for agencies to survive; it means a focus on collecting cash faster will be ever so important.

Agency leaders will first need to develop a timeline cadence of when to address claims based on when they were submitted for payment. In addition it will be pertinent to understand their own agency metrics such as DSO (Daily Sales Outstanding) and how they compare to industry standards.

On this webinar you will walk away with how to develop a timeline and your own DSO dashboard for benchmarking. All of these topics will weave into  strategic steps to take toward collecting cash flow faster.

FREE WEBINAR: Return to Work under COVID-19

Presented by: Healthcare Synergy
David Mauzey, SVP & General Manager, HealthPointe Solutions

Date: January 14
Time: 11:00 - 11:30 PST


The COVID pandemic has evolved, initial processes in place ensure a safe work force environments but need to evolve to stay effective and efficient. Home health has an extra layer of scrutiny given the population may be at a higher risk. This webinar will focus on how an organization can evolve to keep their workforce and patients safe. HealthPointe Solutions has a full inventory of new and advanced recommendations that help implement and maintain site safety. This includes step-by-step guidance that include medical testing administration strategies, patient/employee monitoring, training/education and program auditing.
David Mauzey has over 25 years' experience in healthcare, helping bring operational efficiency solutions to both providers and payers. Within HealthPointe Solutions, he is responsible for operations and was a part of the team that developed HealthPointe Solutions’ COVID response solutions. Prior to joining HealthPointe Solutions, David served as VP and GM of Optum's Network Payment Innovation, where he focused on alternative payment programs, including bundle d payments and population-centric, value-based programs.

FREE WEBINAR: The Rise of Hospital at Home: A Roundtable Discussion

Sponsored by: AlayaCare

Featuring: Dr. Bruce Leff, Hospital at Home Pioneer & Professor, John Hopkins School of Medicine; Adrian Schauer, Founder and CEO
AlayaCare; Joel Theisen, Founder and CEO, Lifesprk; Brady Murphy, VP Sales & Marketing, AlayaCare

Date: Wednesday, January 27
1:00 EST

Information and Registration

Across the U.S., the Acute Hospital Care at Home initiative from CMS is taking off amid the pandemic with at least 80 approved participants to date. As hospital-at-home models become more popular and more beneficial to both patients and health care organizations, those that have recognized the perks of home-based care prior to the COVID-19 crisis may have the upper hand.

Join us on Wednesday, Jan 27th at 1:00 pm EST for a roundtable discussion with industry experts such as Dr. Bruce Leff, Hospital at Home Pioneer and Professor at John Hopkins School of Medicine who deserves his reputation as a founding father of this virtual hospital concept, to learn about the hospital-at-home model and its impact on the home care industry.

FREE WEBINAR: 5 Key Elements of a Successful Home Health Remote Patient Monitoring Program

Presented by: Amity Healthcare Group

Featuring: Irina Gorovaya, owner and president of Amity Healthcare Group; Erin Vallier, AlayaCare Account Executive; Kaila Raimondo, AlayaCare Solution Engineer

Date: Wednesday, January 27

Time: 2:00 pm EST

Information and Registration



Explore key factors and solutions necessary for successful deployment of patient remote monitoring program in home health.

The discussion will include policies and procedures, documentation, staff education, and telehealth equipment and solutions.

FREE WEBINAR: Rubber Meets the Road with the No-Pay RAP

Sponsored by: KanTime & BlackTree Consulting

Featuring: Nick Seabrook, Managing Principal and Founder, BlackTree; Kim Spence, RN, Director, KanTime Customer Success; Greg Lotz, Director, KanTime Marketing & Sales Technology

Date: February 4
Time: 2:00 EST



Re-visit regulatory changes and how they have impacted agencies. Plus, tips and tricks to stay ahead of the curve.

Virtual Conference: Winter Leadership Summit

Presented by: National Association for Home Care and Hospice

Date: February 23, 2021


Homecare 100 *

Presented by: Lincoln Healthcare Leadership

Date: June 27-30, 2021
Venue: JW Marriott Marco Island Beach Resort, FL


*The Rowan Report will see you there.

Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Hotel or Conference Center, City, State

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