Volume 9, Number 50 December  16, 2020



Dear Healthcare at Home Colleague,

We are excited to launch a new feature this week. At least once a month in 2021, we will present video interviews with tech company CEOs and other executives. What do they think about the future of our healthcare sector? What plans do they have for their products and services? What do they look like? Look for this feature, which will include an audio-only version for listening where video is not convenient, in upcoming issues. Navin Gupta, VP of the Home Care and Hospice division at MatrixCare, agreed to pilot the series for us. Let us know what you think of this new feature by writing to editor@homecaretechreport.com.

Click here to watch Tim Rowan's video interview with Navin Gupta.
Click here for the audio-only version.

 

 

IN THIS WEEK'S NEWS

Extraordinary women in healthcare: the 5th in our series, courtesy of HHAeXchange, profiles Melissa Meegan, Executive Director of Summit Home Care in New Jersey.

10 years of public health strategies: the year 2030 marks the fifth iteration of the Healthy People Initiatives. The involvement of public, private, and nonprofit sectors has been vital in progress to reduce risk factors.

The "No-Pay RAP." KanTime and OperaCare share the details of their proven method for managing the oxymoron that comes to HHAs in January.

 

 

CMS News: CPT code for the COVID vaccines; record numbers use Healthcare.gov, new rules make

EVV Update: Sandata wins contract in North Dakota.

PointClickCare: major acquisition announced for the Canadian SNF and Home Health software vendor.

There is something for everyone in the news this week. Scroll down to the headlines and click on the ones most important to you.

 

 

Worth the Trip

You will enjoy the free webinar presented by three wonderful organizations, Business Leaders for Health Care Transformation, Small Business Majority, and Georgians for a Healthy Future. On Thursday, December 17, they will bring together Laura Colbert, Executive Director, Georgians for a Healthy Future, Rachel Shanklin, Georgia Outreach Manager, Small Business Majority, and Wendell Potter, President, Business Leaders for Health Care Transformation. Potter, a former health insurance executive who now writes about the abuses of his former industry, will give his take on the importance of the January 5 Georgia Senate elections. Scroll down and click on "Will Federal Policy Impact Georgia Small Business Healthcare Next Year?"

Put Savii's next free webinar on your calendar as well. We'll have more about the January 13 event, "Can you collect Cash faster?" in our next issue.

Have a wonderful holiday season. Merry Christmas, Happy Hanukah, Kwanzaa wishes. Keep making a difference in 2021!

 

 

Editor signature
Tim Rowan



No-Pay RAPs and Late RAP Penalties: How To Thrive Under PDGM 2021
New RAP rules have been confusing...until now. Print and keep this guide to new RAP late-submission penalties.

Healthy People 2020 to 2030
The year 2030 marks the fifth iteration of the Healthy People initiatives. The involvement of public, private, and nonprofit sectors has been vital in progress to reduce risk factors.

Extraordinary Women in Homecare: Part 5
In the fifth in our series of feature articles designed to celebrate women who bring strength, passion, and creativity to their roles in the home care industry, we showcase Melissa Meegan, Executive Director of Summit Home Care in New Jersey. .

CMS News: ACA is More Popular Than Ever
— CMS releases healthcare.gov signup figures
— CPT code for COVID vaccine created
— Relaxed prior authorization rules will make patient data exchange easier

Sandata Wins Another State
Software company to provide EVV aggregator services to North Dakota.

PointClickCare Acquires Collective Medical
Post-acute technology leader to combine with leading full-continuum real-time care coordination platform to facilitate patient data exchange. Deal expected to be done by the end of the year.



During the 1st Quarter of 2021, web sites of the above advertisers were visited by home care and hospice executives and staff 10965 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

As of this date, approximately 40,018,000 Baby Boomers have become Medicare eligible.

 

Last Week's Most-Read Stories:

A Cyber Attack Could Ruin Your Business
Netsmart's cyber security partners provide education, protection, against growing threat.

"Bad Hire" Can Cost Up To $8,000
Applied Cognitive Linguistics has the potential to help home care filter out job applicants who are unlikely to work out.


Upcoming Events

 

FREE WEBINAR: Can you collect Cash faster?

Sponsored by: Savii

Date: Tuesday, January 12

Time: 2:00 pm EST

Information and Registration

With small margins in home care it has prompted the question, “Can we collect cash faster?” And what would this do for an agency? One thing we know is margins are small and have become more challenging than ever to for agencies to profit. This doesn’t mean it impossible for agencies to survive; it means a focus on collecting cash faster will be ever so important.


Agency leaders will first need to develop a timeline cadence of when to address claims based on when they were submitted for payment. In addition it will be pertinent to understand their own agency metrics such as DSO (Daily Sales Outstanding) and how they compare to industry standards.

On this webinar you will walk away with how to develop a timeline and your own DSO dashboard for benchmarking. All of these topics will weave into  strategic steps to take toward collecting cash flow faster.

FREE WEBINAR: The Rise of Hospital at Home: A Roundtable Discussion

Sponsored by: AlayaCare

Featuring: Dr. Bruce Leff, Hospital at Home Pioneer & Professor, John Hopkins School of Medicine; Adrian Schauer, Founder and CEO
AlayaCare; Joel Theisen, Founder and CEO, Lifesprk; Brady Murphy, VP Sales & Marketing, AlayaCare

Date: Wednesday, January 27
Time:
1:00 EST

Information and Registration

Agenda
Across the U.S., the Acute Hospital Care at Home initiative from CMS is taking off amid the pandemic with at least 80 approved participants to date. As hospital-at-home models become more popular and more beneficial to both patients and health care organizations, those that have recognized the perks of home-based care prior to the COVID-19 crisis may have the upper hand.

Join us on Wednesday, Jan 27th at 1:00 pm EST for a roundtable discussion with industry experts such as Dr. Bruce Leff, Hospital at Home Pioneer and Professor at John Hopkins School of Medicine who deserves his reputation as a founding father of this virtual hospital concept, to learn about the hospital-at-home model and its impact on the home care industry.



FREE WEBINAR: 6 New COVID-19 ICD-10 Codes to Learn Webinar

Presented by: Healthcare Synergy
Featuring:
Michael Tidd, HealthCare Synergy Clinical Manager

Date: Thursday, February 4
Time: 11:00 - 11:30 PST

Register

COVID-19 has resulted in multiple waivers along with changes to programs and treatments to patients.  April 1 had an unexpected release of a new diagnosis code for the COVID-19 disease.  October 1 had additional diagnosis codes for agencies to learn and use.  January 1, 2021 brings six additional diagnosis codes that CMS released the week of Thanksgiving.  These will not be listed in your existing diagnosis coding manuals until a new manual is released later in August. 
Objectives:
Michael Tidd has over 19 years of experience in the Home Care Industry and is a frequent speaker at HealthCare Synergy Workshops and Webinars. He is a Software Developer, LVN and Certified in ICD-9/10 Coding and OASIS (COS-C, HCS-D). As the Clinical Manager for HealthCare Synergy, he directs the Outsourced Management Services, assists in directing the development of the Healthcare Assistant Web Edition, oversees the Clinical Documentation Auditing provided to clients and directs the Clinical Form Development for the Healthcare Assistant Web Edition. Michael continues to educate agencies in the ongoing regulations that CMS produces, the proper application of the Medicare Conditions of Participation and completing timely, accurate and defendable clinical documentation to survive in the current Medicare Reimbursement Model.

FREE Webinar: Practical Application of Information Blocking and Interoperability Rules for Post-Acute Care Providers

Sponsored by: Complia Health and Kno2

Date: February 18
Time: 1:00 EST

Information and Registration

Join healthcare technology experts Alan Swenson, VP of Interoperability at Kno2, and Melissa Turner, Director of Integration at Complia Health, on Thursday, February 18th at 1pm Eastern to learn about information blocking and what it means for your post-acute care organization today and looking ahead to the future. 


Virtual Conference: Winter Leadership Summit

Presented by: National Association for Home Care and Hospice

Date: February 23, 2021

Register


FREE WEBINARS: Virtual Seminar Series 

"Building the Bridge to Hospice" and "How to Increase Referrals"

Sponsored by: WellSky

Featuring: Cindy Campbell, Jody Holmes-Dion, Bob Parker, Melanie Stover

Dates: March 2, 16, 30; April 6
Time: 1:00 - 2:30 EST

Register for one or both webinars

Building the bridge to hospice: Leveraging connections between home health, palliative, and hospice care
Presented by consultants Cindy Campbell and Jody Holmes-Dion of WellSky and Bob Parker of Intrepid USA
CE credit offered – approved for up to 1.25 contact hours
Tuesday, March 2 | Tuesday, March 30

Turn up the volume! How to increase referrals in a value-driven market
Presented by Cindy Campbell and sales and marketing expert Melanie Stover of Home Care Sales
Tuesday, March 16 | Tuesday, April 6


FREE WEBINAR: Tech Titans Join Forces to Tackle Post Acute Care Challenges

Sponsored by: KanTime

Featuring: Terra Vicario (Moderator) CMO, Viventium; Malka Trump, Director of Compliance, Viventium; Kristen Duell, EVP, KanTime; Kim Spence, RN, Customer Success Division Leader, KanTime; James Cohen, CEO & Co-Founder, Nevvon

Date: Thursday, April 22

Time: 11:00 am PDT, 2:00 pm EDT

Register

2021, in many ways, is a continuation of challenges from 2020 and more! During this webinar, experts from companies with solutions for talent/retention and compliance issues, along with the continued challenges that COVID-19 has presented to our industry, will cover rules, regulations, and programs you need to stay on top of so your company can thrive amidst the pandemic.

FREE WEBINAR: New, Science-Based Methodology Reduces Cost of Recruitment and Retention

Presented by: The Rowan Report

Featuring: Eric Becker, CEO, MiliMatch

Date: Thursday, March 18

Time: 3:00 pm EST; Noon PST

Recorded version available soon.

 

Agenda:

Every time a home care agency hires and trains a new caregiver, it invests about $4,500, which is wasted if that new hire does not work out, often before working a first shift. MiliMatch CEO Eric Becker will explain the company's patented product/service, based on the science of Applied Cognitive Linguistics, which has been proven to help home care agencies avoid those costly bad hires.


Sprinting Toward Brighter Days

Homecare & Hospice Association of Utah Annual Conference - LIVE AND IN PERSON!

Date: May 18-19

Location: Salt Lake Community College, Sandy, UT

Information and Registration

Interested sponsors/exhibitors: hover over the "Partners" tab on the website menu and select "Sponsorship/Exhibitor Opportunities" or email info@hhau.org for more information.

 


Homecare 100 *

Presented by: Lincoln Healthcare Leadership

Date: June 27-30, 2021
Venue: JW Marriott Marco Island Beach Resort, FL

Registration Information


*The Rowan Report will see you there.


Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL



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HCTR is free to subscribers and supported by its generous advertisers. To inquire about presenting your message to our 12,000 subscribers, write to Kristin in our ad sales department, Kristin@RowanResources.com.