Volume 8, Number 43 — November 6, 2019
Dear Healthcare at Home Colleague,
On a week where the big news is about CMS publishing its final PDGM rule, we nevertheless found two stories that will resonate with non-medical home care providers. I also want to point out that there are a number of workshops and webinars coming up, most of them about PDGM. Scroll down to the bottom of this page to read the list.
If your field staff uses smart phones to record patient information, visits, and shifts, do you have company policies about apps they can and cannot download onto their phones? The incidents of malware infestation are increasing, especially in Android phones. We have specific instructions from a security expert. Follow his 4-step plan and you will decrease the chance of some offshore hacker gaining access to your network through one of your employees' phones. Scroll down and click on "Four Ways to Avoid Malware on Android Phones."
Dr. Bill Thomas, a gerontologist, spent four years traveling the country, interviewing elderly people. We heard him speak a few weeks ago and tried to remember as much as we could from his presentation. He is not only an inspiration, but he delivered insights into what elders think about healthcare, loneliness, who should decide where they live, and a dozen more topics. Meet Dr. Thomas in "Gerontologist Offers New Insights Into Aging."
 |  |  |  |
On Friday, CMS will release its final rule for the 2020 home health payment system in the Federal Register. Looking at a draft copy, the only surprise we saw is the change in the percentage rate reduction for CMS's so-called "behavioral adjustment." It was reduced from 8.01% to 4.36%. We asked NAHC president Bill Dombi to weigh in on the change and juxtaposed his comment with the CMS response to the many comments it received from the public on the controversial move. Scroll down and click on "PDGM Final Rule Released, With One Surprise."
 |  |  |  |
Preparing for any payment system change creates stress. A change as big as PDGM creates more than its share. Many home health agencies respond to the message that they must improve productivity and efficiency by saying, "We've already been doing that. How can we economize more?" We called a guest writer to help answer that question. Michael McGowan is a former CMS OASIS coordinator and the developer of an OASIS assessment system that has been getting nurses home at 5:00 with no paperwork, no charting to do. He describes his system in "Will Your Care Planning System Carry You Through PDGM?"
 | .jpg) |  |
As you read this, I'll be on my way to Albuquerque. I hope to see friends and readers from the New Mexico Association for Home & Hospice Care. I have the privilege of moderating a panel discussion of experts on the subject of interoperability. We will focus on the advantages of joining a Healthcare Information Exchange. Next week, I will be in Las Vegas, talking about my system of improving a company's online visibility. We have a major software upgrade to demonstrate at the Private Duty Conference conducted by Decision Health.
Have a great week. Keep making a difference!
PDGM Final Rule Released, With One Surprise
NAHC wins 50% reduction of behavior adjustment rate. CMS does not back down on belief in its underlying rationale.
Gerontologist Offers New Insights Into Aging
After a four-year sabbatical, during which he interviewed older people in hundreds of U.S. cities, gerontologist Dr. Bill Thomas came home with an entirely new perspective on aging and what older people really want. His findings will change your outlook on caring.
Four Ways to Avoid Malware on Android Phones
Downloading the wrong app can install malware on your phone. From there it can get into your company's servers. Here are protective steps you should take.
Will Your Care Planning System Carry You Through PDGM?
A former CMS OASIS coordinator reflects on the impact PDGM will have on HHAs that do not adapt. He ends with one powerful way to create the necessary system efficiencies.
|
During the 1st Quarter of 2020, web sites of the above advertisers were visited by home care and hospice executives and staff 2948 times. To inquire about placing your message here, contact: Kristin@rowanresources.com As of this date, approximately 35,552,000 Baby Boomers have become Medicare eligible. |
Last Week's Most-Read Stories:
Nurse Tackles Nursing Shortage with Free App
Technology is Changing How We Practice Nursing
|
WEBINAR: 5 Crucial Ways to Prepare for PDGM
Sponsored by: HealthCare Synergy
Featuring: Michael Tidd, LVN, COS-C, COS-D
Dates: November 13
Time: 10:00 am PST / 1:00 am EST
Information and RegistrationAgencies are rapidly trying to prepare for the PDGM payment model. We will show you the most crucial ways an agency can prepare for the internal changes needed for PDGM. While most agencies are focusing on how to instruct clinicians on the change, PDGM has the most impact on office functions. Attend and gain insight on the things the agency needs to be doing now to prepare for January 1, 2020.
Objectives:
1. Learn agency level changes that can be implemented to be successful in 2020
2. Understand how to approach budgeting and finances under PDGM
3. What do your clinicians really need to know to ensure the agencies continued successMichael Tidd has over 19 years of experience in the Home Care Industry and is a frequent speaker at HealthCare Synergy Workshops and Webinars. He is a Software Developer, LVN and Certified in ICD-9/10 Coding and OASIS (COS-C, HCS-D). As the Clinical Manager for HealthCare Synergy, he directs the Outsourced Management Services, assists in directing the development of the Healthcare Assistant Web Edition, oversees the Clinical Documentation Auditing provided to clients and directs the Clinical Form Development for the Healthcare Assistant Web Edition. Michael continues to educate agencies in the ongoing regulations that CMS produces, the proper application of the Medicare Conditions of Participation and completing timely, accurate and defendable clinical documentation to survive in the current Medicare Reimbursement Model.
Webinar: Post-Acute Care Quality Reporting Programs
Presented by: CMS
Date: Thursday, November 14
Time: 2:00 - 3:00 pm EST
Fee: Free
Description: The Centers for Medicare & Medicaid Services (CMS) will be hosting a webinar for Medicare-certified hospice providers to provide an overview on Hospital Quality Reporting Program (HQRP) requirements.
During this webinar, CMS subject matter experts will provide information on the following topics:
- Hospice Item Set (HIS) reporting requirements;
- HQRP compliance cycle;
- How to achieve hospice compliance;
- CAHPs survey requirements; and
- How to switch CAHPS survey research vendors.
CMS will answer questions at the end of the webinar as time permits.
Register
Conference: Successful Home Health Transformation
Hosted Dixon Healthcare Solutions, Inc.
Date: December 5-6
Location: Bally's, Las Vegas
Time: 7:00 am - 4:00 pm
Speakers: Richard K. Dixon, Cheryl Peltekis, RN, Meaghan McCormick, Esq., Donna Floyd, RN, BSN, J'non Griffin, RN, MHA, HCS-D, BCCH-C, COS-C, WCC; Annette Lee, RN, MS, HCS-D, COS-C; Cory Mertz, managing partner for a leading healthcare M&A firm.Approved for up to 10 hours of Continuing Nursing Education by Corexcel, an accredited provider by the American Nurses Credentialing Center's Commission on Accreditation.
WEBINAR: PDGM Preparation: Operational StrategiesSponsored by Kornetti & Krafft Health Care Solutions & MedBridge
Date: December 5
Time: 1:00 pm EST
Knowing that resources are tight as PDGM approaches, Kornetti & Krafft is offering a free overview of OASIS D1 to ensure that changes to this critical data collection instrument do not get lost in the shuffle.
What is Included:
- Highlight key differences between OASIS D and D1
- Make an informed decision about the use of "=" as a response
- As an outsourced OASIS/Coding company, the most commonly seen OASIS errors and proven strategies for success will be included.
Homecare 100 *January 19-22
JW Marriott Miami Turnberry Resort
Miami, FL
https://www.homecare100.com/
WEBINAR: Key Documentation Issues for 2020 & the Future
A 90-Minute Lunch & Learn Audio Conference by Elizabeth E. Hogue, Esq. Health Care Attorney
Date: March 18
Time: 1:00 - 2:30 EDT
Encore date: March 25; On-demand recording available
Information and Registration
Documentation remains a key requirement for home care providers as the consequences for inadequate documentation become more severe.
- What can home health agencies do to avoid denials by ZPICs, RACs, etc., for lack of homebound status and reasonable and necessary care?
- What kind of documentation must home health agencies, hospices, private duty agencies and HME companies maintain regarding gifts to referral sources and payments to physicians who make referrals to them?
- How can providers avoid an increase in enforcement action in this area?
- What kinds of documentation problems are private duty agencies facing with regard to recoupments from state Medicaid Programs?
- What dangers do electronic medical records cause for all types of home health providers?
- Is it true that if it wasn't documented, it wasn't done?
Gather your staff members to emphasize effective documentation yet again. Real examples of cases involving problematic documentation will be presented. Questions and case examples are welcome, and extensive handouts will be provided for use by staff members.
Free Webinar: Marketing During a Lockdown
Presented by: Savii
Featuring: Steve Weiss
Date: April 21
Time: 12:00 - 1:00 EDTWho should attend this webinar?
Home care agency owners, directors, and marketers who want to remain relevant in their market and prepare for anticipated growth as we come out of a crisis.
You will walk away armed with knowledge about:
- What you should be doing now
- How to contact your referral sources
- Creative ways to grow and maintain your business
Course materials will be sent to all who register, even if you cannot attend.
Steve "The Hurricane" Weiss is a dynamic and entertaining public speaker, known for his expert knowledge in all things sales and marketing. From a young age, Steve has been driven to succeed, and excelled across vastly different industries. Steve founded his current company, Hurricane Marketing Enterprises, in 2012 with a goal to help other business owners across the country. In a few short years, he grew it to a seven-figure business and it has been booming ever since.
FREE Webinar: Digital Strategies to Survive and Thrive During and After COVID-19
Sponsored by: AlayaCare
Featuring: a panel of experts from AlayaCare, Hireology, Home Care Pulse, and CareMaster Medical Services
Date: Thursday, April 30
Time: 2:00 pm EDT
Information and Registration
As weeks turn to months of social distancing and government regulations continue to restrict in-person contact, home and community care agencies must embrace digital strategies both to maintain operations now and future-proof for a post-pandemic world. This webinar unites a panel of experts from AlayaCare, Hireology, Home Care Pulse and CareMaster Medical Services to discuss best practices for all aspects of digital operations – from tips on managing remote staff and virtual hiring to best practices for maintaining quality care.
After the discussion, participants will have the opportunity to engage in a live Q&A session.Learning objectives:
After this webinar, participants will be better able to:
-Discuss ways to adapt to remote hiring
-Strategically manage remote staffing needs
-Ensure continuity of care between caregivers and clients
-Describe how technology supports each aspect of virtual operations
Free Webinar: Tips for Launching Telehealth and Remote Care in Less Than a Week
Presented by: Ankota
Featuring: Ken Accardi
Date: May 19
Time: 12:00 EDT
Fee: FreeThe COVID-19 pandemic has made the importance of Telehealth and Remote Care abundantly clear. This webinar will cover:
- When to use secure video chat vs secure messaging
- How to build "manage by exception" care plans
- Reviewing notifications and non-compliance in minutes per day
- Getting started quickly and affordably
FREE WEBINAR: Q2 2020 Post-Acute Care Compliance Forum
Presented by: Casamba
Featuring: Holly Hester, Casamba SVP of Compliance and EducationDate: Thursday, May 21
Time: 3:00 pm - 4:00 pm EDTIn-depth discussion of regulatory and compliance updates for the post-acute care industry, including CMS waivers and flexibilities in response to the Public Health Emergency, telehealth and other virtual services, TRICARE update, and more.
Free Webinar: On the Heaviness of Halos: care for the professional caregiver during crisis
Sponsored by: Wellsky
Featuring: Dr. Carla Cheatham, M.A. M.Div., Ph.D. Philosophy/Health/Kinesiology
Date: Friday, May 29
Time: 1:00 - 2:00 EDT
Join us for a powerful webinar that will help caregivers in all disciplines tend to their own emotional and mental health as they continue to serve others during the COVID-19 pandemic. Dr. Cheatham, renowned educator and author on compassion fatigue and resilience, will discuss the trauma and moral injury that professional caregivers face and will provide you with practical techniques to help yourself, your colleagues, and your patients or clients, including:
- What the terms "moral distress," "moral injury," and "secondary/vicarious trauma" mean, and how they affect your health and well-being
- Practical solutions and strategies from the fields of resilience, emotional intelligence, and post-traumatic growth
- How to develop and use a personalized plan of care that tends to your mental and emotional needs, as well as those of your team and the people you serve
WEBINAR SERIES: Hospice Academy FOUNDATIONS
Sponsored by: Texas Association for Home Care and Hospice
Part 1: The Evolution of Hospice - from Practices to Regulations Over Time
Instructor: Katie Wehri, Director, Home Care & Hospice, Regulatory Affairs, NAHCDate: June 2
Part 2: The Hospice Plan of Care - An Interdisciplinary Document
Instructors: Amy Ives, RN, BSN, CHPN, Director, Peterson Hospice; Danny Mack, Director of Spiritual and Social Services, Christian Care HospiceDate: June 4
Information and Registration
Webinar Series: Sales Training, Home Health and Hospice
Presented by: Healthcare Strategica, LLC
Featuring: Michael Ferris
1 - 8-week Hospice & Palliative Care Sales Training Course2 - 8-week Home Health Sales Training
Rowan Report subscribers: Register with this link to receive $100 discount.
We have taken our best of class industry specific sales training bootcamps and are offering them via Webinar to enable you to continue to train your sales team in today's world of limited travel and social distancing.
The Hospice and Palliative Care course will be offered live every Tuesday starting May 19 through July 7, 2020.
The Home Health course will be offered live every Tuesday starting May 21 through July 9, 2020.
Each class will have participation exercises, homework assignments, quizzes and question and answer opportunities.
Each participant will receive their own course materials and individual coaching and feedback. At the conclusion of the course each student will receive a certificate of completion, an invitation to join the exclusive Sales Mastery Group* and opportunity to join the 52-week Sales Training Excellence Course.*
* Only available to Sales Professionals that have successfully completed the 8-week Sales Training Course – additional fees may apply.
Each session will be offered on-demand and if unable to attend the live webinar, you will be able to view the recording and participate in exercises, questions, coaching and quizzes. If you start after the first webinar date, you will be provided with access to those classes missed so that you can get caught up or you may elect to attend via the recorded sessions.
Conference: Leading Age Leadership Conference
Hosted by: VNAA, Elevating Home, and Leading Age
In light of the President’s national emergency declaration to address the coronavirus pandemic, LeadingAge is postponing the 2020 Leadership Summit originally scheduled April 20-22 to August 10-12, 2020 at the Omni Shoreham Hotel in Washington, DC.
We understand that the possibility or reality of COVID-19 means all-hands-on-deck at our member communities and travel bans for our Business Partners, with a singular focus on the health and welfare of residents, clients, staff, and families.
LeadingAge will continue to assist with information and resources to help you respond to COVID-19. You’ll find a clearinghouse of resources—updated daily—at leadingage.org/coronavirus-resources.
If you registered for the conference, you will be sent an email with information on your registration and hotel reservation.
With the Leadership Summit, LeadingAge has designed an event for forward-thinking leaders to connect, engage in dialogue, and deepen their knowledge about the future—how we can shape it, and the paths to get there together.
*The Rowan Report will see you there.
Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:
Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL
|
|
Did you receive this issue as a forward from a colleague? Would you like to have your own free subscription? Click here.
Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.
HCTR is free to subscribers and supported by its generous advertisers. To inquire about presenting your message to our 12,000 subscribers, write to Kristin in our ad sales department, Kristin@RowanResources.com.