Volume 8, Number 43 November  6, 2019



Dear Healthcare at Home Colleague,

On a week where the big news is about CMS publishing its final PDGM rule, we nevertheless found two stories that will resonate with non-medical home care providers. I also want to point out that there are a number of workshops and webinars coming up, most of them about PDGM. Scroll down to the bottom of this page to read the list.

For Home Care

If your field staff uses smart phones to record patient information, visits, and shifts, do you have company policies about apps they can and cannot download onto their phones? The incidents of malware infestation are increasing, especially in Android phones. We have specific instructions from a security expert. Follow his 4-step plan and you will decrease the chance of some offshore hacker gaining access to your network through one of your employees' phones. Scroll down and click on "Four Ways to Avoid Malware on Android Phones."

Dr. Bill Thomas, a gerontologist, spent four years traveling the country, interviewing elderly people. We heard him speak a few weeks ago and tried to remember as much as we could from his presentation. He is not only an inspiration, but he delivered insights into what elders think about healthcare, loneliness, who should decide where they live, and a dozen more topics. Meet Dr. Thomas in "Gerontologist Offers New Insights Into Aging."

 

 

For Home Health

On Friday, CMS will release its final rule for the 2020 home health payment system in the Federal Register. Looking at a draft copy, the only surprise we saw is the change in the percentage rate reduction for CMS's so-called "behavioral adjustment." It was reduced from 8.01% to 4.36%. We asked NAHC president Bill Dombi to weigh in on the change and juxtaposed his comment with the CMS response to the many comments it received from the public on the controversial move. Scroll down and click on "PDGM Final Rule Released, With One Surprise."

 

 

Preparing for any payment system change creates stress. A change as big as PDGM creates more than its share. Many home health agencies respond to the message that they must improve productivity and efficiency by saying, "We've already been doing that. How can we economize more?" We called a guest writer to help answer that question. Michael McGowan is a former CMS OASIS coordinator and the developer of an OASIS assessment system that has been getting nurses home at 5:00 with no paperwork, no charting to do. He describes his system in "Will Your Care Planning System Carry You Through PDGM?"

 

 

Worth the Trip

As you read this, I'll be on my way to Albuquerque. I hope to see friends and readers from the New Mexico Association for Home & Hospice Care. I have the privilege of moderating a panel discussion of experts on the subject of interoperability. We will focus on the advantages of joining a Healthcare Information Exchange. Next week, I will be in Las Vegas, talking about my system of improving a company's online visibility. We have a major software upgrade to demonstrate at the Private Duty Conference conducted by Decision Health.

Have a great week. Keep making a difference!

Editor signature
Tim Rowan



PDGM Final Rule Released, With One Surprise
NAHC wins 50% reduction of behavior adjustment rate. CMS does not back down on belief in its underlying rationale.

Gerontologist Offers New Insights Into Aging
After a four-year sabbatical, during which he interviewed older people in hundreds of U.S. cities, gerontologist Dr. Bill Thomas came home with an entirely new perspective on aging and what older people really want. His findings will change your outlook on caring.

Four Ways to Avoid Malware on Android Phones
Downloading the wrong app can install malware on your phone. From there it can get into your company's servers. Here are protective steps you should take.

Will Your Care Planning System Carry You Through PDGM?
A former CMS OASIS coordinator reflects on the impact PDGM will have on HHAs that do not adapt. He ends with one powerful way to create the necessary system efficiencies.



During the 3rd Quarter of 2020, web sites of the above advertisers were visited by home care and hospice executives and staff 3691 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

As of this date, approximately 35,552,000 Baby Boomers have become Medicare eligible.

 

Last Week's Most-Read Stories:

Nurse Tackles Nursing Shortage with Free App
Startup plans to go nationwide with online community of nurses.

Technology is Changing How We Practice Nursing
The ability to compile data from multiple sources and utilize algorithms to present content, such as potential risks and potential disease trajectory, enhances the role of the nurse and care team.




Upcoming Events

WEBINAR: 5 Crucial Ways to Prepare for PDGM

Sponsored by: HealthCare Synergy

Featuring: Michael Tidd, LVN, COS-C, COS-D
Dates: November 13
Time:
10:00 am PST / 1:00 am EST

Information and Registration

Agencies are rapidly trying to prepare for the PDGM payment model. We will show you the most crucial ways an agency can prepare for the internal changes needed for PDGM. While most agencies are focusing on how to instruct clinicians on the change, PDGM has the most impact on office functions. Attend and gain insight on the things the agency needs to be doing now to prepare for January 1, 2020.

Objectives:
1. Learn agency level changes that can be implemented to be successful in 2020
2. Understand how to approach budgeting and finances under PDGM
3. What do your clinicians really need to know to ensure the agencies continued success

Michael Tidd has over 19 years of experience in the Home Care Industry and is a frequent speaker at HealthCare Synergy Workshops and Webinars. He is a Software Developer, LVN and Certified in ICD-9/10 Coding and OASIS (COS-C, HCS-D). As the Clinical Manager for HealthCare Synergy, he directs the Outsourced Management Services, assists in directing the development of the Healthcare Assistant Web Edition, oversees the Clinical Documentation Auditing provided to clients and directs the Clinical Form Development for the Healthcare Assistant Web Edition. Michael continues to educate agencies in the ongoing regulations that CMS produces, the proper application of the Medicare Conditions of Participation and completing timely, accurate and defendable clinical documentation to survive in the current Medicare Reimbursement Model.


Webinar: Post-Acute Care Quality Reporting Programs

Presented by: CMS

Date: Thursday, November 14

Time: 2:00 - 3:00 pm EST

Fee: Free

Description: The Centers for Medicare & Medicaid Services (CMS) will be hosting a webinar for Medicare-certified hospice providers to provide an overview on Hospital Quality Reporting Program (HQRP) requirements.

During this webinar, CMS subject matter experts will provide information on the following topics:

CMS will answer questions at the end of the webinar as time permits.

Register

Conference: Successful Home Health Transformation

Hosted Dixon Healthcare Solutions, Inc.

Date: December 5-6
Location
: Bally's, Las Vegas
Time: 7:00 am - 4:00 pm
Speakers: Richard K. Dixon, Cheryl Peltekis, RN, Meaghan McCormick, Esq., Donna Floyd, RN, BSN, J'non Griffin, RN, MHA, HCS-D, BCCH-C, COS-C, WCC; Annette Lee, RN, MS, HCS-D, COS-C; Cory Mertz, managing partner for a leading healthcare M&A firm.

Information and Registration

Approved for up to 10 hours of Continuing Nursing Education by Corexcel, an accredited provider by the American Nurses Credentialing Center's Commission on Accreditation.

 


 

WEBINAR: PDGM Preparation: Operational Strategies

Sponsored by Kornetti & Krafft Health Care Solutions & MedBridge

Date: December 5
Time: 1:00 pm EST

Information and Registration

Knowing that resources are tight as PDGM approaches, Kornetti & Krafft is offering a free overview of OASIS D1 to ensure that changes to this critical data collection instrument do not get lost in the shuffle.

What is Included:

 


Homecare 100 *January 19-22
JW Marriott Miami Turnberry Resort
Miami, FL

https://www.homecare100.com/

WEBINAR: Key Documentation Issues for 2020 & the Future

A 90-Minute Lunch & Learn Audio Conference by Elizabeth E. Hogue, Esq. Health Care Attorney

Date: March 18
Time:
1:00 - 2:30 EDT

Encore date:
March 25; On-demand recording available


Information and Registration

Documentation remains a key requirement for home care providers as the consequences for inadequate documentation become more severe.

Gather your staff members to emphasize effective documentation yet again. Real examples of cases involving problematic documentation will be presented. Questions and case examples are welcome, and extensive handouts will be provided for use by staff members.

Recordings Available: Pandemic Recovery - Rebuild Stronger Than Ever

Texas Association for Home Care and Hospice

Two days of keynote and breakout presentations for home health and hospice providers.

Purchase Recordings

 


Virtual Conference: Virtual Summit on Health System Recovery from the COVID-19 Pandemic 

The Nation’s Health System Leaders Engage in a Real-Time Dialogue on Pandemic Recovery and the Future of Health Care in America

Sponsored by: Global Health Care, LLC

Featuring:

Date: June 22-25

The Nation’s Health System Leaders Engage in a Real-Time Dialogue on Pandemic Recovery and the Future of Health Care in America

All health care providers offering full-time, hands-on services to COVID patients click here to register at no cost.

All others register here by June 5 for $200 discount


Webinar Series: Sales Training, Home Health and Hospice

Presented by: Healthcare Strategica, LLC

Featuring: Michael Ferris

1 - 8-week Hospice & Palliative Care Sales Training Course

2 - 8-week Home Health Sales Training

Rowan Report subscribers: Register with this link to receive $100 discount.

We have taken our best of class industry specific sales training bootcamps and are offering them via Webinar to enable you to continue to train your sales team in today's world of limited travel and social distancing.

The Hospice and Palliative Care course will be offered live every Tuesday starting May 19 through July 7, 2020.

The Home Health course will be offered live every Tuesday starting May 21 through July 9, 2020.

Each class will have participation exercises, homework assignments, quizzes and question and answer opportunities.

Each participant will receive their own course materials and individual coaching and feedback. At the conclusion of the course each student will receive a certificate of completion, an invitation to join the exclusive Sales Mastery Group* and opportunity to join the 52-week Sales Training Excellence Course.*

* Only available to Sales Professionals that have successfully completed the 8-week Sales Training Course – additional fees may apply.

Each session will be offered on-demand and if unable to attend the live webinar, you will be able to view the recording and participate in exercises, questions, coaching and quizzes. If you start after the first webinar date, you will be provided with access to those classes missed so that you can get caught up or you may elect to attend via the recorded sessions.


Virtual Conference: NAHC Financial Managers Annual Meeting

July 27-30

Register


Free Webinar: Carpe Diem: Now is the Ideal Time to Excavate Your Brand Genius

A complimentary webinar & roundtable discussion for executive business leaders

Featuring: Mary Maloney

Date: September 11
Time: 12:00 - 12:45 EDT

Now more than ever we need leaders ready to own a new world narrative - those who are brave enough to strategically position and message their voice in the marketplace from a deeper perspective of purpose that connects directly to what lights them up (their brand genius).

Many leaders confess that they have forgotten their greatness or feel lost in a sea of sameness, amongst a fiercely competitive set. They say they struggle with what words will resonate or feel “salesy” when asked, “What do you do?”

Thanks to the pace of technology, we have less than seconds to connect, therefore, it’s no longer all about what you do for a living and the quantifiable goals you achieved;  it’s much more about what you stand for, the legacy you want to leave and building trust expeditiously with your tribe.

 If 82% of people make buying decisions based on emotion (Capgemini), what emotive messages are you sending?

This webinar will start you on your journey to deliberately make your personal brand come alive.

Register


Free Webinar: Preparation For A New Normal — Infection Control

Presented by: Savii

Featuring: James Cohen, CEO, Nevvon

Date: October 20
Time: 1:00 EDT
Fee:
Free

Register

This webinar is catered to home care agency owners, HR, operations, nursing and marketers.

You will learn:


FREE WEBINAR: How Technology Enhances Home Care in an Increasingly Remote World *

Sponsored by: Care Connect

Moderator:Panelists: Tim Rowan

Panelists: Mike Gelman, President COO, CareConnect; Jim Rolla, SVP, VNSYNY Partners in Care; Steve Pellito, SVP, Provider Sales, Sandata

Date: November 12
Time:
1:00 pm EDT

Register


Virtual Conference: Southwest Homecare and Hospice

A collaborative online conference by the home care associations of:

Date: November 18-19

Information and Registration

Experience recognized experts and thought leaders as they share their insights, actionable strategies, and relevant tools and resources.


VIRTUALLY UNSTOPPABLE

The 2020 Annual Conference of the South Carolina Home Care & Hospice Association

Virtual Conference: December 9-10
This year's conference will be presented online

Information and Registration

Keynote Speakers:


*The Rowan Report will see you there.


Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL



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