Volume 8, Number 43 November  13, 2019



Dear Healthcare at Home Colleague,

Even today, even in a non-medical home care industry that has been maturing for generations, even with a plethora of technology companies offering providers agency management, EVV, telehealth, and staff recruitment/retention systems, it is still possible to walk the exhibit floor of a home care conference and encounter new startup tech companies unveiling products identical to the many already in use. As I am putting this week's edition together while returning from one of those conferences, Decision Health's Private Duty Summit, I do not have a full summary of the startups I met there yet. Look for it next week in our November 20 issue.

One exhibit hall conversation I should summarize for you is the one I had with ClearCare's Ed Chuang. He reminded me Wednesday morning that the contracts we wrote about on October 9 were being signed that day as we spoke. ClearCare is now officially a subsidiary of Wellsky.

 

 

In this week's news: nurses

Barbara Karnes, RN, has been a hospice nurse and, later, agency administrator for her entire career, spanning more than four decades. Following the death of both of her parents within five months of each other, she took some time off and returned as a hospice educator. She focuses today on helping home health nurses, who are often thrust into the position of dealing with a patient's death and its impact on a family, to understand the natural dying process and how to help. Our interview with her was as fascinating as it was enlightening. Every home health nurse who has ever been in this position will want to read "Hospice Expert Wants Home Health Nurses to Understand Hospice."

Speaking of nurses, guest author Ann McCaughan, RN, is the CEO of Noninvasive Medical Technologies, provider of the ZOE Fluid Status Monitor. Nurses and administrators both will enjoy and learn from her personal tale of how her company's device saved her own father from an unnecessary trip to the hospital one Christmas morning. The point, of course, is that ZOE keeps a lot of heart patients out of the hospital. It is a technology worth looking into. Read "Harry's Zo Holiday."

If you have ever performed a home visit in an unsafe neighborhood, you will want to know about a new feature QliqSoft has added to its secure texting system. The new feature provides a quick, discreet means of notifying staff should a nurse need urgent assistance during a visit or while en route. Read about it in this week's Vendor Watch column.

 

 

In this week's news: administrators

The Stark Rules have been updated. We welcome guest author and home care attorney Elizabeth Hogue, Esq. to explain it to you as only a lawyer can. If you are subject to these rules, don't miss "What Home Care Providers Need to Know About New Stark Rules."

In this week's news: home telehealth

Spyglass Consulting has published a report on telehealth utilization. Principal Gregg Malkary interviewed just over 100 health system, hospital, and home healthcare clinical leadership about current and planned deployment of remote patient monitoring systems. We spoke with Mr. Malkary to learn more about his findings. See "Study: Population Health Driving Investments in Remote Patient Monitoring."

 

 

Worth the Trip

If you are in Ohio, I hope you will join me at the Ohio Conference for Home Care and Hospice technology seminar on December 12 in Columbus. I'll be delivering a message of interest to all providers, both medical and non-medical in-home care providers. The details will be posted soon at ochch.org.

Have a great week. Keep making a difference!

Editor signature
Tim Rowan



Hospice Expert Wants Home Health Nurses to Understand Hospice
Internationally respected speaker, educator, author, and thought leader on matters of end of life Barbara Karnes wants home health nurses to learn what hospice nurses know.

What Home Care Providers Need to Know About New Stark Rules
U.S. Department of Health and Human Services (HHS) issued proposed rules that include significant changes in regulations under the so-called Stark Law.

Harry's Zo Holiday
The CEO of Noninvasive Medical Technologies knew the tech company's "Zoe Fluid Status Monitor" helped patients avoid hospitalizations, but she never thought her father would be one of those patients.

Study: Population Health Driving Investments in Remote Patient Monitoring
Spyglass Consulting Group has published an in-depth study of telehealth utilization trends. 88% of health systems and hospitals surveyed have invested or plan to invest in remote patient monitoring solutions to support their organizational transitions to value-based care.

QliqSOFT Adds Nurse Safety Feature to Secure Texting App
New feature provides a quick, discreet means of notifying staff should a nurse need urgent assistance during a visit or while en route.



During the 2nd Quarter of 2020, web sites of the above advertisers were visited by home care and hospice executives and staff 4523 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

As of this date, approximately 35,629,000 Baby Boomers have become Medicare eligible.

 

Last Week's Most-Read Stories:

PDGM Final Rule Released, With One Surprise
NAHC wins 50% reduction of behavior adjustment rate. CMS does not back down on belief in its underlying rationale.

Will Your Care Planning System Carry You Through PDGM?
A former CMS OASIS coordinator reflects on the impact PDGM will have on HHAs that do not adapt. He ends with one powerful way to create the necessary system efficiencies.




Upcoming Events

WEBINAR: 5 Crucial Ways to Prepare for PDGM

Sponsored by: HealthCare Synergy

Featuring: Michael Tidd, LVN, COS-C, COS-D
Dates: November 13
Time:
10:00 am PST / 1:00 am EST

Information and Registration

Agencies are rapidly trying to prepare for the PDGM payment model. We will show you the most crucial ways an agency can prepare for the internal changes needed for PDGM. While most agencies are focusing on how to instruct clinicians on the change, PDGM has the most impact on office functions. Attend and gain insight on the things the agency needs to be doing now to prepare for January 1, 2020.

Objectives:
1. Learn agency level changes that can be implemented to be successful in 2020
2. Understand how to approach budgeting and finances under PDGM
3. What do your clinicians really need to know to ensure the agencies continued success

Michael Tidd has over 19 years of experience in the Home Care Industry and is a frequent speaker at HealthCare Synergy Workshops and Webinars. He is a Software Developer, LVN and Certified in ICD-9/10 Coding and OASIS (COS-C, HCS-D). As the Clinical Manager for HealthCare Synergy, he directs the Outsourced Management Services, assists in directing the development of the Healthcare Assistant Web Edition, oversees the Clinical Documentation Auditing provided to clients and directs the Clinical Form Development for the Healthcare Assistant Web Edition. Michael continues to educate agencies in the ongoing regulations that CMS produces, the proper application of the Medicare Conditions of Participation and completing timely, accurate and defendable clinical documentation to survive in the current Medicare Reimbursement Model.


Webinar: Post-Acute Care Quality Reporting Programs

Presented by: CMS

Date: Thursday, November 14

Time: 2:00 - 3:00 pm EST

Fee: Free

Description: The Centers for Medicare & Medicaid Services (CMS) will be hosting a webinar for Medicare-certified hospice providers to provide an overview on Hospital Quality Reporting Program (HQRP) requirements.

During this webinar, CMS subject matter experts will provide information on the following topics:

CMS will answer questions at the end of the webinar as time permits.

Register

Conference: Successful Home Health Transformation

Hosted Dixon Healthcare Solutions, Inc.

Date: December 5-6
Location
: Bally's, Las Vegas
Time: 7:00 am - 4:00 pm
Speakers: Richard K. Dixon, Cheryl Peltekis, RN, Meaghan McCormick, Esq., Donna Floyd, RN, BSN, J'non Griffin, RN, MHA, HCS-D, BCCH-C, COS-C, WCC; Annette Lee, RN, MS, HCS-D, COS-C; Cory Mertz, managing partner for a leading healthcare M&A firm.

Information and Registration

Approved for up to 10 hours of Continuing Nursing Education by Corexcel, an accredited provider by the American Nurses Credentialing Center's Commission on Accreditation.

 


 

WEBINAR: PDGM Preparation: Operational Strategies

Sponsored by Kornetti & Krafft Health Care Solutions & MedBridge

Date: December 5
Time: 1:00 pm EST

Information and Registration

Knowing that resources are tight as PDGM approaches, Kornetti & Krafft is offering a free overview of OASIS D1 to ensure that changes to this critical data collection instrument do not get lost in the shuffle.

What is Included:

 


Homecare 100 *January 19-22
JW Marriott Miami Turnberry Resort
Miami, FL

https://www.homecare100.com/

WEBINAR: Key Documentation Issues for 2020 & the Future

A 90-Minute Lunch & Learn Audio Conference by Elizabeth E. Hogue, Esq. Health Care Attorney

Date: March 18
Time:
1:00 - 2:30 EDT

Encore date:
March 25; On-demand recording available


Information and Registration

Documentation remains a key requirement for home care providers as the consequences for inadequate documentation become more severe.

Gather your staff members to emphasize effective documentation yet again. Real examples of cases involving problematic documentation will be presented. Questions and case examples are welcome, and extensive handouts will be provided for use by staff members.

Recordings Available: Pandemic Recovery - Rebuild Stronger Than Ever

Texas Association for Home Care and Hospice

Two days of keynote and breakout presentations for home health and hospice providers.

Purchase Recordings

 


Free Webinar: Home Care Marketing Best Practices for Medicaid Agencies

Presented by: Ankota

Featuring: Steve "The Hurricane" Weiss

Date: June 18
Time: 12:00 EDT
Fee: Free

Register

Here are a few biographical fun-facts about Steve:


Virtual Conference: Virtual Summit on Health System Recovery from the COVID-19 Pandemic 

The Nation’s Health System Leaders Engage in a Real-Time Dialogue on Pandemic Recovery and the Future of Health Care in America

Sponsored by: Global Health Care, LLC

Featuring:

Date: June 22-25

The Nation’s Health System Leaders Engage in a Real-Time Dialogue on Pandemic Recovery and the Future of Health Care in America

All health care providers offering full-time, hands-on services to COVID patients click here to register at no cost.

All others register here by June 5 for $200 discount


Virtual Conference: ATA Annual Meeting

American Telemedicine Association

Date: June 22-26

Information and Registration


Webinar Series: Sales Training, Home Health and Hospice

Presented by: Healthcare Strategica, LLC

Featuring: Michael Ferris

1 - 8-week Hospice & Palliative Care Sales Training Course

2 - 8-week Home Health Sales Training

Rowan Report subscribers: Register with this link to receive $100 discount.

We have taken our best of class industry specific sales training bootcamps and are offering them via Webinar to enable you to continue to train your sales team in today's world of limited travel and social distancing.

The Hospice and Palliative Care course will be offered live every Tuesday starting May 19 through July 7, 2020.

The Home Health course will be offered live every Tuesday starting May 21 through July 9, 2020.

Each class will have participation exercises, homework assignments, quizzes and question and answer opportunities.

Each participant will receive their own course materials and individual coaching and feedback. At the conclusion of the course each student will receive a certificate of completion, an invitation to join the exclusive Sales Mastery Group* and opportunity to join the 52-week Sales Training Excellence Course.*

* Only available to Sales Professionals that have successfully completed the 8-week Sales Training Course – additional fees may apply.

Each session will be offered on-demand and if unable to attend the live webinar, you will be able to view the recording and participate in exercises, questions, coaching and quizzes. If you start after the first webinar date, you will be provided with access to those classes missed so that you can get caught up or you may elect to attend via the recorded sessions.


FREE WEBINAR: COVID-19 Forum: How Coronavirus is Reshaping Home Health and Hospice Financial Operations *

Sponsored by: HealthRev Partners

Moderator: Tim Rowan
Panelists:
Bobby Robertson, Chip Carroll, Holly Miller, John Reisinger, Rachel Bracken (details below)

Date: July 9
Time:
2:00 pm EDT

Register here for all three webinars in this series

Not only is the home care industry under tremendous clinical pressure, but you are also likely feeling a financial squeeze. Because of this, forward-thinking agency leaders are exploring new strategies and opportunities to remain solvent. In this webinar, our panelists will chat about ways to achieve financial success when so many are struggling. They will discuss:
Panelists:
Bobby Robertson | President & Founder, Missouri Home Hospice
Chip Carroll | Director of Strategy & Business Development, Playmaker Health
Holly Miller Chief Revenue Officer, Playmaker Health
John Reisinger | Principal, Innovative Financial Solutions for Home Health
Rachel Bracken | Vice President of Services, HealthRev Partners
Moderated by Tim Rowan | Editor, Healthcare at Home: The Rowan Report

Part III: "Agency Leadership and Operations" is set for July 23.

Virtual Conference: NAHC Financial Managers Annual Meeting

July 27-30

Register


Virtual Conference: SAGE 2020

Hosted by Honor

This is a half day, free conference that will stretch all of us to think about how we are shaping the future of elderhood. Our speakers will cover topics around innovation, technology, the evolving art of caregiving and the future of senior living. I’m very excited that we will kick off with Pulitzer Prize finalist and geriatrician Louise Aronson, author of  Elderhood: Redefining Aging, Transforming Medicine, and Reimagining Life

Date: September 1 & 2, 2020
Time: 10:00 am - 12:45 pm PST both days
Cost: Free of charge for Rowan Report subscribers
Website: https://network.joinhonor.com/sage-2020
Register
 
Free Webinar: Carpe Diem: Now is the Ideal Time to Excavate Your Brand Genius

A complimentary webinar & roundtable discussion for executive business leaders

Featuring: Mary Maloney

Date: September 11
Time: 12:00 - 12:45 EDT

Now more than ever we need leaders ready to own a new world narrative - those who are brave enough to strategically position and message their voice in the marketplace from a deeper perspective of purpose that connects directly to what lights them up (their brand genius).

Many leaders confess that they have forgotten their greatness or feel lost in a sea of sameness, amongst a fiercely competitive set. They say they struggle with what words will resonate or feel “salesy” when asked, “What do you do?”

Thanks to the pace of technology, we have less than seconds to connect, therefore, it’s no longer all about what you do for a living and the quantifiable goals you achieved;  it’s much more about what you stand for, the legacy you want to leave and building trust expeditiously with your tribe.

 If 82% of people make buying decisions based on emotion (Capgemini), what emotive messages are you sending?

This webinar will start you on your journey to deliberately make your personal brand come alive.

Register


*The Rowan Report will see you there.


Your state or national association meeting or webinar not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL



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Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.

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