Volume 7, Number 37 September  12, 2018

Dear Healthcare at Home Colleague,

I always pick up valuable ideas when I attend state association conferences. This week's meeting of the Ohio Conference for Home Care and Hospice was no exception. Here is one example. Arnie Cisneros, PT, told Ohio Medicare providers that one in three of them will be forced out of business by the year 2025. The president and founder of Home Health Strategic Management quoted some of his executive-level clients in large health systems, who are preparing for value-based payments and payment bundling, as saying that 85% of care will be delivered in the home prior to or following hospital stays by that year. These executives will only allow their health systems to partner with the top-rated in-home care providers. "Reducing the total number of home health agencies is all part of CMS's plan," he told them.

In this week's news: Mediware, the parent company of Fazzi Associates, Rock-Pond Solutions, and Kinnser Software and about 30 other software products, announced during its user group meeting this week a major re-branding effort that includes a corporate name change.

Partners Health has begun to promote this year's Connected Health Conference, set for October 17-19 at the Seaport World Trade Center in Boston. See inside for conference details and registration information. The main conference message is to promote a personal approach to health.

Speaking of Fazzi Associates, a new series of online courses is about to begin. Students can earn accredited certification in Home Health Case Management and Hospice Case Management. Members of ElevatingHome can register for a discount.

Worth the Trip
I need to tell you about a couple of events that should be on your calendar. In addition to the NAHC Annual Meeting in Grapevine, Texas on October 7-9, there are educational opportunities for your sales staff coming up soon.

Position Your Agency For Growth in 2018 & Beyond is this year's name for the HomeCareSales Growth Summit, presented by Melanie Stover, Cheryl Peltekis, and Jason Lewallen. October 3-5 at Caesar's Palace in Las Vegas.

If your educational requirements lean more toward compliance than sales, put this one on your "must" list. The 8th Annual Compliance Cruise, featuring a host of home care and hospice attorneys and consultants. By holding this event within the confines of The Royal Princess, students not only benefit from three full days of classes but all get access to the instructors for the entire week. The policy established eight years ago by the sponsoring law firm of Pearson and Bernard is that faculty will not ask for any consulting fees for any conversations conducted in a swimming pool or on a beach. See the complete brochure in the Partner News section of the Rowan Report web site.

Not up for a flight to Vegas or a Caribbean cruise? Stay home and learn from your desk or living room couch. We have a growing list of webinars that are available for free or a moderate fee. Scroll down on this page to see if one of the topics meets your needs. Upcoming opportunities are being offered by Netsmart, Curaport, Brightree and others.

As for me, I am packing for the HCAOA Annual Leadership Conference and looking forward to meeting my friends in private duty home care in Washington DC. If you are there, come to the Rowan Reputation Resources booth to learn about our system for growing your census.

Have a great week. Keep making a difference!





Editor signature
Tim Rowan

Mediware Rebranding Unites 30+ Tech Solutions
Mediware Information Systems, Kinnser Software, and more than 30 leaders in Health IT unite as "WellSky."

Accredited Online Certification Courses Released for Home Health and Hospice Managers
Certified Home Health Case Management and Certified Hospice Case Management online preparation courses begin September 17. Accredited exams included in fee.

Cantina Named Digital Design And Development Partner For 2018 Connected Health Conference
The 10th annual Connected Health Conference, Balancing Technology and the Human Element, will take place October 17-19 at the Seaport World Trade Center in Boston.

When you click on these ads,
you make sure HCTR continues to come to you for free.

During the 3rd Quarter of 2018, web sites of the above advertisers were visited by home care and hospice executives and staff 1726 times.

To inquire about placing your message here, contact:


Last Week's Most-Read Stories:
The VNA RAP Miracle: From 30 Days to 24 Hours
If you recognize your agency in this description of one Midwestern VNA, you are not alone. Their staffing, productivity, and efficiency challenges were typical of most home health agencies. Read here about the process improvements that completely solved every challenge.
Private Duty Software Company Acquired by UK Firm
Savii care set to grow under leadership of new CEO, Kristen Duell and new owner, H.A.S. Technology Group.

As of this date, approximately 30,932,000 Baby Boomers have become Medicare eligible.

Notable Upcoming Conferences Free Webinars

Hospice Financial and Administrative Management Academy

Presented by: The Health Group, LLC

Date: September 17-18
Location: Mirage Las Vegas

Information and registration

2018 National Leadership Conference *

Home Care Association of America

September 22-25
Location: Marriott Wardman Park Hotel
Washington DC


Information for Providers and Exhibitors

NAHC 2018 Annual Meeting*National Association of Home Care and Hospice
October 7-9
Gaylord Texan
Grapevine, TX

Information and registration

New York Association of Health Care Providers
Annual Management Conference and Exhibition

October 23-24
Uniondale, NY
Information and registration

*HCTR will see you there.

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Hotel or Conference Center, City, State

Final Modifications to the Quality of Patient Care Star Rating Algorithm Call

Presented by HealthcarefirstHosted by CMS
Wednesday, October 3
2:00 pm EDT / 11:00 am PDT

Register Here

During this call, learn about planned modifications to the Home Health Quality of Patient Care star ratings, including:

  • Removal of the Drug Education on All Medications Provided to Patient/Caregiver during All Episodes of Care measure
  • Addition of the Improvement in Management of Oral Medications measure.

CMS presents the rationale, timing, and impact of this change. A question and answer session follows the presentation.


Wound Care Basics: Acute and Chronic Wound Healing
Presented by Curaport
Myra Varnado, BS, RN, CWOCN, Director of Clinical Services, Corstrata
Date: Thursday, October 9
Time: 2:00 pm EDT

Fee: $59
*This education session is approved for one (1) contact hour of Continuing Education for Nursing
Providing the best level of Wound Care for your patients is an expensive and daunting task.  Or is it?  To be an expert at Wound Care, you first must master the basics.  This education session will get your clinicians on the right path to improving outcomes for your Wound population.  Part 1 of a 4-part Series.

Public Policy Leadership Series

Presented by: ElevatingHOME


• Joy Cameron, Vice President, Policy and Innovation, ElevatingHOME and VNAA
• Bill Dombi, President, National Association for Home Care & Hospice
• Sarah Myers, Partnership for Quality Home Healthcare

Schedule: Wednesdays, October 3 - November 7
Session 1: October 3
Time: 1:00 pm EDT
Fee: Free to ElevatingHome, VNAA, and Alliance for Home Health Quality Improvement members

Click here for complete schedule and registration

P2P Forum: Strategies to Improve Your Referral, Intake, and Order Processes

Presented by HealthcareFirst
Hosted by CMS

Date: September 13
Time: 2:00 pm EDT
Fee: None

Information and registration

If your home health or hospice agency spends a large amount of time processing documentation associated with referrals, intake, and orders, delaying turnaround times and billing, you will not want to miss this Forum. Kim Gaffey, MSN, RN, owner of Gaffey Home Nursing & Hospice, will share how her agency has significantly improved accuracy, compliance, and turnaround time while reducing time spent managing documentation with HEALTHCAREfirst and Forcura. They are now receiving orders within 24-48 hours and are billing RAPs within 7 days of the start of care, improving their cash flow and profit margins too! Join us to learn how you can experience results like these in this 30-minute open forum. 

PDGM is on the Horizon - What Now?

Presented by Netsmart

Featuring: Chris Attaya, President, Rapid Recovery Center; AJ Peterson,Netsmart VP of Interoperability

Date: Thursday, October 25
Time: 2:00 pm EDT
Fee: None

To thrive in the regulatory climate today, it’s important to stay ahead of the changes and adjust your business model to face the challenges. That is why we invited Strategic Healthcare Programs (SHP) to share the latest updates from CMS and to review the components of the proposed Patient-Driven Groupings Model (PDGM) program.  
Using data from the SHP national database, Chris Attaya, vice president of product strategy, and Zeb Clayton, vice president of client services, will identify the expected winners and losers of the new model. They will share insights around the operational and clinical changes you need to consider to remain a vital organization. Teresa Craig, director of client strategy for Netsmart, will join the discussion to outline what you should expect from your EHR partner as you prepare for the new PDGM requirements.
Key Takeaways:
  • The latest updates from CMS and the components of the proposed PDGM model
  • Insights to help your agency prepare for a PDGM-like model
  • How to work with your EHR partner to prepare for new requirements

OASIS-D: Ensuring Consistency & Accuracy

Presented by Curaport
Melissa Abbott, RN, MSN, MHA, of 5 Star Consultants

Date: Thursday, October 18
Time: 2:00 p.m. EDT

Fee: $99 (per attendee)

Information & Registration

* This education session is approved for one (1) contact hour of Continuing Education for Nursing.

OASIS! Possibly the most spoken word, or acronym, in the Home Health industry. And just when you get to grips with the current version, the next set of changes arrive before you know it, this time in the form of OASIS-D. In this webinar, you will gain an understanding of the significant changes D brings to OASIS and how to ensure consistencies and accuracy within your agency.


*Curaport, LLC is an approved provider of Continuing Education by the California Board of Registered Nursing. All states accept this certification for their licensing requirements. No refund shall be given, except for any change in date or time of the webinar. In such case, a full refund shall be given to the registrant upon request.

Building a Successful, Data-Driven Quality Program

Presented by Brightree

Featuring: Rhonda Dornbos, RN, BSN, Chief Clinical Information Officer, DB HealthTech Consulting
Date: Wednesday, September 26
Time: 1:00 pm CDT

Free Registration

The home care and hospice industry is increasingly competitive. The shift from “volume” to “value” means that agencies must increasingly focus on quality outcomes and prove their “worth” to customers and referral sources alike.  Agencies must have a robust quality program in place that identifies, tracks, and trends key metrics against agency goals.  Successful agencies not only have visibility into their current performance, but they continually modify and develop new strategies for improvement, while engaging their clinicians.

Webinar hosts, send your announcements to: Conferences@RowanResources.com

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