Volume 5, Number 42 August  10, 2016



Dear Healthcare at Home Colleague,

Please join me for my next free webinar on August 17, "Medicaid Doesn't Have To Be Complicated," sponsored by Procura. I will be joined by Scott Brashears and Stewart Campbell to talk about key factors and best practices for ensuring a successful transition to working in the Medicaid space. I am looking forward to this conversation. Stewart recently brought his 30 years of marketing experience to Procura/ContinuLink and Scott almost single-handedly designed the 1.0 version of the ContinuLink application for Interim years ago.

To my Ohio readers, I am also looking forward to seeing you again. I'll be presenting "Thrive During a Time of Intense Change and Uncertainty," on September 14 at the Ohio Council for Home Care & Hospice annual meeting in Columbus. Details here.

Why "Thrive?" You have heard me predict for years that CMS is trying to reduce the total number of healthcare at home providers from over 12,000 to fewer than 8,000. That prediction is already coming true. At the same time, non-medical, private duty providers and hospices are on the rise. I will be using my 90 minutes to describe characteristics of the "Surviving 50%," agencies that will still be around after CMS gets done with its pruning project. I will try to remain upbeat and optimistic, and add my usual smattering of humor, but be warned, I am coming to Columbus to scare you...and you need to be scared.

Speaking of fear. We were critical last week of the OIG report that claims 52% of home health payments are improper. A reader pointed out to us that we should have added that it does not matter whether that number is inflated, as we said it is by your MAC's extreme interpretation of the ACA's Face-to-Face law. And that reader was right. What matters is that this is what the OIG (and CMS, and MedPAC, and Congress, and the President's advisors) believes. It is upon that belief that regulators and lawmakers will base their next actions.

National association lobbyists may be able to change regulator and lawmaker minds someday, though they have not so far, but you have to survive today. You have to be more than compliant. You have to be perfect, beyond reproach, above doubt in the face of those who are paid to doubt you, to find the slightest flaw in your assessment, your care plan, your visit note, your very personal integrity. Perfection is not easy, but it is possible. Let's talk about it in Columbus.

In this week's news: The one thing that will change payer attitudes is research that proves once and for all that in-home healthcare saves payers more than it costs them. Don't miss our lead story this week about a trio with unquestionable credibility finally initiating that research: ClearCare, Right at Home, and Harvard Medical School.

We also have news from two vendors, Allscripts Homecare, now known as Netsmart Homecare™, and Relias Learning. Both are hiring. One introduces a new home care division manager, the other outlined plans to create 450 new positions.

Lastly, guest writer Michelle Boasten did some research for us into the story we reported couple weeks ago about startup HomeHero's partnership with Cedars-Sinai Hospital in Los Angeles. It didn't turn out they way we thought it would.

Pre-claim help is on the way: Two of the most experienced and respected home healthcare financial managers in the country, Sharon Harder, and Nancy Houser, will present a comprehensive, 4-part webinar on CMS's Pre-Claim Approval pilot that has already begun in the first of five states. Details and registration information can be found below in the article entitled "Experts Offer Pre-Claim Webinar." Do not think this will only be valuable to providers in those five states. 

Attorney Robert Markette will also lend a hand with your regulatory compliance questions in a free webinar titled "Brace for IMPACT" on August 24. Click the ad at the right for details.

Have a great week. Keep making a difference!


Editor signature
Tim Rowan



EXCLUSIVE: Harvard Medical School Researching Home Care's Financial Impact
Our field's holy grail -- proof that in-home healthcare reduces costs to a degree many times more than what is spent to provide it -- has been elusive at best. That may be changing. The research everyone has been demanding for years is underway at Harvard Medical School, in cooperation with Right at Home and ClearCare.

Relias Learning to Boost Local Economy With Another Expansion
Online learning company announces plans to add 450 jobs by 2021.

Netsmart Names Dawn Iddings to Lead Home Care Business
Formerly known as Allscripts Homecare, NetSmart continues to grow nationwide presence in integrated healthcare technology.

HomeHero Completes 3-Month Accelerator Program with Cedars-Sinai
In a three-month trial, HomeHero provided free transportation to a few Cedars-Sinai patients, driving them home from the hospital at no charge.

 
When you click on these ads,
you make sure HCTR continues to come to you for free.



























During the 3rd Quarter of 2017, web sites of the above advertisers were visited by home care and hospice executives and staff 2425 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

Last Week's Most-Read Stories:
OIG Says 54 Percent of Home Health Payments are Improper
Criminal fraud, sloppy documentation, missing F2F dates and signatures all lumped into same category to identify 27 fraud-prone regions.
 
Court Declares NAHC Violated Its Own By-Laws
The unfortunate story that began last October is nearly at an end. Joanne Cunningham and Laurie Neander were reinstated by a Washington DC Superior Court to the NAHC board as though their improper dismissal had never happened. Here is the complete story to this point.

As of this date, approximately 22,539,000 Baby Boomers have become Medicare eligible.



Notable Upcoming Conferences Free Webinars

ICD-10 Coding Conference
Texas Association for Home Care & Hospice

Featuring Lisa Selman-Holman
September 13-14
Westin Galleria
Houston

Receive up to 11 clock or contact hours.

http://tahch.org/tahchorg/education/icd10


Public Policy Leadership Conference
Visiting Nurse Associations of America

Wednesday, September 14 at 8:00 AM through Thursday, September 15 at 3:00 PM
Washington Court Hotel
Washington, DC

More information and registration

 


By the Numbers: ICD-10 Coding Conference
Texas Association for Home Care & Hospice
September 13-14
Westin Galleria Hotel
Houston


Information and registration



By the Numbers: ICD-10 Coding Conference

Texas Association for Home Care & Hospice
September 13-14
Westin Galleria Hotel
Houston

Information and registration


HURRICANE Home Care Marketing Boot Camp 2.0 *
October 5-7
Embassy Suites Philadelphia Airport
http://homecaremarketing.net/hurricanebootcamp/

Home Care Sales and Marketing Society *
6th Annual Conference

Learn tactics and techniques for gaining more patients and clients. This year, two breakout tracks: "Field Sales Tactics" and "Internal Operational Excellence: Intake, Admissions and Inquiry."

October 6-7
Bally's Hotel and Casino
Las Vegas
Click here for more information


Annual Meeting *
National Association for Home Care and Hospice

October 23-25
Gaylord Palms Resort and Convention Center
Orlando

Information and Registration


Pre-Claim Revue Implementation
Palmetto GBA and CGS Tours Texas in Partnership with TAHC&H

Multiple Locations:
October 11 – McAllen
October 13 – San Antonio
November 16 – Houston
November 17 – Dallas
Details for each conference


The Journey Forward
South Carolina Home Care & Hospice Association Annual Conference
December 5-6
Hyatt Place + Hyatt House | Historic District
Charleston
www.schchaconferences.com

Pre-Claim Revue Seminars
Presented by QIRT
Seminars and webinars will be offered in the pilot states in advance of each state's pre-claim start date.

  • Florida seminars in September (PCR roll out date:October 1, 2016)
  • Texas seminars in November (PCR roll out date: December 1, 2016
  • Michigan and Massachusetts seminars in December (PCR roll out date: January 1, 2017)

QIRT.com


The 6th Annual Medicare Compliance Cruise *

Presented by Pearson & Bernard, PSC

January 15-22
Departs from Ft. Lauderdale
Information and registration


2017 Northeast Home Health Leadership Summit

Sponsoring Associations:

  • Connecticut Association for Healthcare at Home
  • Home Care and Hospice Alliance of Maine
  • Home Care Alliance of Massachusetts
  • Home Care Association of New Hampshire
  • Home Care and Hospice Association of New Jersey
  • Home Care Association of New York State
  • New York State Association of Health Care Providers
  • Rhode Island Partnership for Home Care
  • VNAs of Vermont

January 17-19, 2017
Colonnade Hotel
Boston

Information and Registration


OASIS-C2: The Next Steps

Texas Association for Home Care & Hospice
Presented by Lisa Selman-Holman
January 19, 2017
Westin Riverwalk Hotel

San Antonio 
Details and registration


Homecare 100 *February 4-7
Ritz-Carlton
Amelia Island, FL
Registration is full. To be added to the waiting list, contact Miriam Adams at madams@lincolnhc.com

National Leadership Conference *
Sponsored by:
Visiting Nurse Associations of America

Alliance for Home Health Quality and Innovation

April 19-21

Hilton San Diego Bayfront
https://www.homebasedcareevents.com/

Omaha System International ConferenceA Key to Practice, Documentation and Information Management
April 20-22, 2017
Eagan, MN
Bi-annual conference offers opportunities to gain knowledge about using electronic health records across diverse settings, exchanging health information, and enabling data sharing among practice, education, and research. For additional information about the conference, the call for poster abstracts and award nominations, and to register, visit www.omahasystem.org/conferences.html.
Email abstracts to lchoromanski@gillettechildrens.com

ATA Annual Meeting

American Telemedicine Association
April 23-25
Orange County Convention Center
Orlando

http://www.ata2017.org


Pediatric Home Care Conference

Texas Association for Home Care & Hospice
May 9
Omni Austin Hotel Southpark

Details and registration


New England Home Care & Hospice Conference & Trade ShowMay 16-18
Radisson Hotel
Manchester, NH
Brochure and Registration

Annual Conference *Home Care Association of Colorado
May 17-19
Keystone Resort & Conference Center
Keystone, CO
http://www.homecareofcolorado.org


Home Health Emergency Preparedness CoP Requirements:
Getting Your Agency Ready

Featuring Mary St. Pierre, RN, BSN, MGA
Free, sponsored by HEALTHCAREfirstSeptember 13

1:00 pm Central Time
Omni Austin Hotel Southpark

Details and registration

http://www.healthcarefirst.com/webinars/

  • Overview of the emergency preparedness requirement
  • What surveyors will be looking for
  • Steps home health agencies should take to prepare

In-Home Care: Combining Compassion and Technology
Home Care Association of Arizona
September 15
Phoenix Airport Marriott
Information and Registration

AHHC 2017 Leadership ConferenceAssociation for Home & Hospice Care of North Carolina
October 9-10
Holiday Inn Resort
Wrightsville Beach

Click here to register

Our Home Care Landscape: Big Challenges, Bigger Opportunities *
Annual Meeting of the Home Care Association of America
October 8-11
Austin, TX
Information and registration

Hospice Financial and Administrative Management Conference
Presented by The Health Group
November 6-7
Caribe Hilton
San Juan, Puerto Rico
Registration: conference@healthgroup.com
 

*HCTR will see you there.

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL

2017 Regulatory Updates, Including Home Health Conditions of Participation

Free Webinar Hosted by DeVero Software and Relias Learning
Featured Speakers: Michael Tidd, Healthcare Synergy; Robert Love, DeVero
Tuesday, March 21
2:00 pm EDT / 11:00 am PDT

Register Here


A New Approach for Home Health Face-to-Face:
Updated Info, Updated Insights

Sponsored by Kinnser Software
Featuring Arlene Maxim, RN
Thursday, April 20
1:00 pm EDT

Learn:

  • What CMS requires for "adequate documentation" under Face-to-Face
  • How to handle inadequate progress notes provided by the physician/in-patient facility
  • Exactly what to include on your checklist of items for the physician's packet

Free: Register here



How to be the TOP DOG Sales Rep
Sponsored by PlaymakerCRM
Featuring Cheryl Peltekis, RN
December 14
2:00 EST
Register here


Grow Your Census with Online Marketing Tools

Sponsored by Shoshana Technologies

October 20
http://rosemarksystem.com



Clinician Recruitment, Retention & Satisfaction: Does Technology Help or Hinder?

Sponsored by Brightree and Elevating Home
Featuring: Karri Harpole, RN, BSN, Brightree; Tarrah Lowry-Schreiner, President & CEO, Sangre de Cristo Hospice & Palliative Care; Wendy Cofran, CIO, Century Health Systems, Inc.; Melissa Polly, MBA, Brightree Product Marketing (moderator)

Wednesday, July 26
1:00 pm EDT

Learn:

  • Best practices related to the use of technology and the best way to engage clinicians in a model that provides the most value the organization, including recruitment, retention and satisfaction; 
  • From colleagues, how to get the most value from the use of technology from clinical documentation and nurse satisfaction to operational efficiencies; and,
  • How changes in the post-acute environment, from regulatory drivers to value-based care, drive effective utilization of technology.

Register



    Navigating the Final Rule for Medicare PPS for CY 2017
    Sponsored by PPS Plus
    Tuesday, November 15, 1:00 - 2:30 pm CST
    Featuring Dave Macke, CHFP, FHFMA
    Director of Reimbursement Services, VonLehman & Company
    FREE

    Register here


    Nursing Reference Center Plus Overview
    Sponsored by VNAA
    Date: Every Thursday through December 8
    Time: 1:30 PM Eastern
    Nurses use Nursing Reference Center Plus to get answers to questions, access care plans, watch video demonstrations, strengthen nursing skills, earn continuing education credits, access drug information and patient education.
    Register and attend


    Why your claims are being denied:  Performing a self-assessment of your ZPIC, Pre-Claims, and VBP liabilities

    Featuring Michael McGowan, CEO, OperaCare
    Tuesday, January 17
    2:00 p.m. EST
    Cost:  $79
    Register


    2017 What You Need to Know about Electronic Visit Verification

    EVV offers many benefits to agencies and care providers, and choosing the right solution can lead to improved operating efficiency, caregiver communication, quality of care, and client satisfaction.

    Wednesday, March 15
    11:00 am MST - 12:15 pm MST

    Register Here



    Navigating Alternative Payment Models

    Presented by Mark Sharp and Raymond Belles of BKD
    Tuesday, March 28
    2:00 p.m. EDT
    Cost: $79
    Registration

     


    Under Pressure — OASIS Service Utilization Review

    Presented by Michael McGowan of OperaCare
    Thursday, April 6
    12:00 p.m. EDT
    Cost: $49
    Registration



    What You Need To Know About Electronic Visit Verification
    Presented by Darby Anderson, CDO, Addus HomeCare Corporation
    Sponsored by CellTrak
    Wednesday, April 12
    1:00 p.m. EDT
    Cost:  Complimentary
    Registration link
     


    Understanding the Effect Functional Scoring Has on Your Agency
    Presented by Chad Whitefield, PTA, Managing Partner of Advance Rehabilitation Management Group
    Thursday, April 13
    2:00 p.m. EST
    Cost:  $99
    Registration link 


    Increase Referrals, not Overhead- Streamlining the Intake Experience

    A streamlined, efficient intake process creates a better patient experience and improves referral relationships. During this webinar, industry experts will share their quick tips and best practices for improving your intake process and managing your organization's revenue cycle.

    Sponsored by Forcura
    Featuring: Craig Mandeville, Founder & CEO of Forcura Jessica Stover, Senior Manager of Blacktree Healthcare Consulting
    Tuesday, Oct 3
    2:00 pm EDT

    Registration


    QAPI Overview

    Presented by Diane Link, BlackTree Healthcare Consulting
    Tuesday, May 23rd
    2:00 p.m. EST
    Cost:  $99
    Registration


    International Guidelines for Home Health Nursing

    Presented by: International Home Care Nurses Organization (IHCNO)

    Wednesday, October 25
    11
    :00 a.m. - 1:00 p.m. EDT
    Registration

    www.ihcno.org/Registration

    Contact person: Marilyn Harris marilyn@ihcno.org



     

    The Current Homecare Market: an M&A Perspective

    Presented by Curaport

    Featuring Rich Tinsley, CEO, Stoneridge Partners
    Friday, July 14
    12:00 p.m. EDT 
    Cost: $39 
    Registration



    Home Health Conditions of Participation: Charting a Course for your Success

    Presented by: Kinnser Software

    This 5 part series begins

    Thursday, September 28
    11
    :00 a.m. - 1:00 p.m. EDT
    Registration

    Contact person: Chip Schneider chip.schneider@kinnser.com




    Strategic Use of Technology in Home Health and Hospice Organizations

    Presented by: Elevating Home and Brightree

    Thursday, October 12
    1:00 p.m. EDT

    Speakers include:

    • Melissa Polly, Brightree (Moderator)
    • Paul Pisano, CEO, Interim Healthcare - Hartford
    • Tarrah Lowry-Schreiner, CEO, Sangre de Cristo Hospice & Palliative Care
    • Todd Montigney, Managing Director and Founding Member, BlackTree Healthcare Consulting
    • Nick Knowlton, CommonWell Alliance and Brightree

    Registration



    The Homecare & Technology Podcast Series

    Presented by ElevatingHOME and Curaport

    ElevatingHOME and Curaport have teamed up for a series discussing technology and the future of home-based care. Hosted by Tripp Matthews of Curaport and Danielle Pierotti, RN, PhD of ElevatingHOME, this five-part series features discussions with a new roundtable of industry leaders each week and dives into a range of topics focused on technology in home-based care. Download and subscribe on iTunes or SoundCloud. Episodes remain available after initial release. Topics:

    What do we know about technology in the business of home-based care?
    The impact of technology on home health policy and regulatory issues.
    Financial impacts of technology in home-based care
    OASIS in home health: The backbone of quality reporting
    Leadership: What's a leader to do?



    The Clinician's Role in CoP Compliance

    Presented by: SelectData

    Thursday, October 19
    1:30 p
    .m. EDT
    Registration


    Contact person: Lisa Engle services@selectdata.com



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