Volume 7, Number 33 July  25, 2018




Dear Healthcare at Home Colleague,

To everyone's surprise, the obscure bill to delay the EVV mandate a year sailed through the House and Senate on unanimous voice votes and is already sitting on the President's desk, needing only his signature to become a law. We quote extensively from H.R. 6042 in "EVV Mandate May Be Delayed."

We've said it before. Home health and non-medical home care agency owners name staffing as their number one challenge. We asked industry veteran Scott Herrmann to research and report on the problem. In "Retention and Recruitment: Fresh Ideas for Dealing With Caregiver Shortage," Scott argues that younger nurses and aides might be the solution but that most agency owners and HR departments do not know how to recruit and retain GenXers and Millennials. He offers some tips on exactly how to do that.

We also bring some additional news from CMS this week. One of the provisions of the Affordable Care Act was a revised risk-adjustment system but its implementation has been delayed by several court challenges, the most recent of which took place at a federal district court in New Mexico. CMS Administrator Seema Verma announced that the provision has been re-worded for the 2017 benefit year so that it can go forward in compliance with the court ruling. For those with an eye for minutiae, our regular "CMS News" column includes Verma's announcements of several high-level appointments within the department.

Summer School
Have you claimed your "Google My Business" listing yet? We have offered instructions for how to do this before but have learned after talking to some of you at various conferences that it bears occasional repeating. Google creates a listing for every business, whether you want them to or not. If you leave it unclaimed, people who find it will assume you are not a very important business enterprise. If you claim it, you can add photos, a logo, business hours, a link to your web site, and more. You also gain the ability to reply to reviews, a critical advantage should you ever get a negative one. Failure to respond politely to a negative Google review is a permanent black eye.

This will be the topic of my presentation at next month's Certified Senior Advisor conference in Dallas. If this meeting is not on your calendar, you can refresh your memory about claiming "Google My Business" pages in this article we published last year: "Google's New Rules Mean Businesses Must Change."

By the way, if I miss you in Dallas, and if you are on the Private Duty side, I hope to catch up with you at the HCAOA meeting in DC in September.

Have a great week. Keep making a difference!

Editor signature
Tim Rowan



EVV Mandate May Be Delayed
Bill sails through Congress; awaits President's signature.

Retention and Recruitment: Fresh Ideas for Dealing With Caregiver Shortage
Staffing is the number one problem for many home care agencies. Guest author Scott Herrmann says the reason might be that you are recruiting with the wrong message in the wrong places.

CMS News: Verma Announces Risk-Adjustment Rules
CMS adopts a methodology for the Permanent Risk Adjustment Program, restoring provisions under the Patient Protection and Affordable Care Act for the 2017 benefit year following multiple court challenges.

JNL Technologies Unveils New Wander Monitoring Transmitter
New wander prevention system may protect homebound Alzheimer's patients.

 
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During the 2nd Quarter of 2018, web sites of the above advertisers were visited by home care and hospice executives and staff 2335 times.

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Last Week's Most-Read Stories:
Book Review: Handbook of Home Health Standards, 6th Edition
First published 30 years ago, the latest edition of Tina Marrelli's essential manual is a comprehensive guide for new and veteran home health owners, field clinicians, and office staff.
 
Market Data Super-Charges Sales Strategy
Remaining competitive today requires a marketing team armed with data.

As of this date, approximately 30,393,000 Baby Boomers have become Medicare eligible.



Notable Upcoming Conferences Free Webinars

Leading in a Changing World

Texas Association for Home Care & Hospice 49th Annual Meeting
August 8-9
Moody Gardens Hotel & Spa
Embassy Suites Frisco Hotel & Convention Center
Frisco

Information and registration


Home Care Cruise

Sponsored by: HealthCare Synergy
Featuring: Melinda Gaboury, Michael Tidd, Paula Pettit
Dates: August 24-27
Location: Carnival Inspiration, Los Angeles to Ensenada, Mexico

Information and Registration

(Early Bird Pricing Ends May 15)


Medicare and Managed Care Reimbursement Necessities

Presented by HealthCare Synergy, Inc. and Illinois Homecare & Hospice Council

Featuring: Melinda Gaboury, COS-C
Date: Wednesday, September 5
Time: 8:30 am CDT
Location: Northern Illinois University

This is an In-person Workshop and Live Webinar

Information and Registration

(HealthCare Synergy clients, call for a special discount: 714-229-8700; ext 118 for Rangsey Ouk or ext. 137 for Edleen English.)

To maximize your reimbursement, you need to be well informed. Melinda Gaboury of Healthcare Provider Solutions, and a trusted consultant for HealthCare Synergy, will help you stay on top of constantly changing regulatory requirements so you can get paid.


Hospice Financial and Administrative Management Academy

Presented by: The Health Group, LLC

Date: September 17-18
Location: Mirage Las Vegas

Information and registration


2018 National Leadership Conference *

Home Care Association of America

Date:
September 22-25
Location: Marriott Wardman Park Hotel
Washington DC

 

Information for Providers and Exhibitors


NAHC 2018 Annual Meeting*National Association of Home Care and Hospice
October 7-9
Gaylord Texan
Grapevine, TX

Information and registration


*HCTR will see you there.

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL

 

Care Management: What to Know and Why to Care
Presented by Curaport
Date: Thursday, September 27
Time: 2:00 pm EDT

Fee: $79
Register
Care Management is both under-utilized and misunderstood.  Care Managers are becoming their clients’ true partners in health for life.  Care Management aims to improve a person’s experience with the healthcare system by enhancing coordination of care, eliminating duplication, and helping patients and caregivers effectively manage health conditions.
*This education session is approved for one (1) contact hour of Continuing Education for Nursing

 




Public Policy Leadership Series

Presented by: ElevatingHOME

Featuring:

• Joy Cameron, Vice President, Policy and Innovation, ElevatingHOME and VNAA
• Bill Dombi, President, National Association for Home Care & Hospice
• Sarah Myers, Partnership for Quality Home Healthcare

Schedule: Wednesdays, October 3 - November 7
Session 1: October 3
Time: 1:00 pm EDT
Fee: Free to ElevatingHome, VNAA, and Alliance for Home Health Quality Improvement members

Click here for complete schedule and registration




P2P Forum: Strategies to Improve Your Referral, Intake, and Order Processes

Presented by HealthcareFirst
Hosted by CMS

Date: September 13
Time: 2:00 pm EDT
Fee: None

Information and registration

If your home health or hospice agency spends a large amount of time processing documentation associated with referrals, intake, and orders, delaying turnaround times and billing, you will not want to miss this Forum. Kim Gaffey, MSN, RN, owner of Gaffey Home Nursing & Hospice, will share how her agency has significantly improved accuracy, compliance, and turnaround time while reducing time spent managing documentation with HEALTHCAREfirst and Forcura. They are now receiving orders within 24-48 hours and are billing RAPs within 7 days of the start of care, improving their cash flow and profit margins too! Join us to learn how you can experience results like these in this 30-minute open forum. 



Creating Integrated Care Models in Post-Acute

Presented by Netsmart

Featuring: Mark Fritz, President, Rapid Recovery Center; AJ Peterson,Netsmart VP of Interoperability

Date: Tuesday, September 18
Time: 1:00 pm EDT
Fee: None

Register
As the post-acute industry continues the shift from fee-for-service to value-based care models, provider organizations are rethinking the way they measure and prove their value to payers and referral partners. One emerging requirement of preferred provider networks is the ability to participate in integrated care models. Join Mark Fritz, President of Rapid Recovery Center, as he shares how his organization has embraced integrated care programs to thrive in value-based care. AJ Peterson, Vice President of Interoperability at Netsmart, will present strategies providers can leverage to integrate to care networks and prove value.
 
You will learn:
  • What an integrated care network looks like
  • How to best prepare for integrated care models
  • How to identify where your organization fits into integrated care
  • Strategies to position your organization as the preferred referral destination


How to Address Home Health Survey Deficiencies

Presented by Curaport
Featuring:
Heather Calhoun, RN, COS-C, HCS-D, HCS-H, Home Health Solutions, LLC

Date: Tuesday, September 25
Time: 2:00 p.m. EDT

Fee: $99 (per attendee)

Information & Registration

* This education session is approved for one (1) contact hour of Continuing Education for Nursing.

Your Hospice Agency had its survey recently, and unfortunately received some deficiencies.  Despite all of your preparation, task forces and process improvement projects, they found something.  You are not alone in this!  This happens to the best agencies, but this webinar will teach you and your team how to address these Deficiencies – and how to analyze the reason(s) a Deficiency was cited. 

*Curaport, LLC is an approved provider of Continuing Education by the California Board of Registered Nursing. All states accept this certification for their licensing requirements. No refund shall be given, except for any change in date or time of the webinar. In such case, a full refund shall be given to the registrant upon their request.

 




Building a Successful, Data-Driven Quality Program

Presented by Brightree

Featuring: Rhonda Dornbos, RN, BSN, Chief Clinical Information Officer, DB HealthTech Consulting
Date: Wednesday, September 26
Time: 1:00 pm CDT

Free Registration

The home care and hospice industry is increasingly competitive. The shift from “volume” to “value” means that agencies must increasingly focus on quality outcomes and prove their “worth” to customers and referral sources alike.  Agencies must have a robust quality program in place that identifies, tracks, and trends key metrics against agency goals.  Successful agencies not only have visibility into their current performance, but they continually modify and develop new strategies for improvement, while engaging their clinicians.



Using a Sales & Marketing Dashboard to Get Ahead of Your Competition

Presented by Curaport

Featuring: Melanie Stover, OT, MBA, Homecare Sales

Date: Wednesday, September 5
Time: 2:00 p.m. EDT
Fee: $59 (per attendee)

Information and registration

Webinar Overview
Driving patient admissions and revenue is the top priority for your sales team. Creating a system that quickly monitors production is key to keeping your agency on track for sustainable growth.

This webinar will provide your agency with 3 ways to use your dashboard to get ahead (and stay ahead!) of your competition.



Introduction to the CMS Electronic Medical Documentation Interoperability (EMDI) Program

Presented by: ElevatingHome
Featuring:

  • Pallavi Talekar, Project Manager, Scope Infotech, Inc.
  • Ray Wilkerson, Sr. Business Analyst, Scope Infotech, Inc.
  • Nandini Ganguly, Business Analyst, Scope Infotech, Inc.
  • Briana Barnes, Project Coordinator, Scope Infotech, Inc.
Date: Wednesday, August 8
Time: 1:00 p.m. EDT

Registration

 

Participants will gain understanding of the CMS-driven Electronic Medical Documentation Interoperability program, focused on reducing provider burden by engaging health care providers and stakeholders in pilots that establish secure communication to share medical documentation by aligning with nationally recognized interoperable standards. This event is designed for providers and vendors who are willing to enhance their workflows and communication to achieve efficiency by reducing time and cost.

In this session participants will learn about interoperability and shift in the health care IT landscape, EMDI pilot program details, EMDI pilot program benefits, and how to partner with the EMDI to achieve interoperability.



Webinar hosts, send your announcements to: Conferences@RowanResources.com

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