Volume 7, Number 25 June  6, 2018

Dear Healthcare at Home Colleague,

We are making one final invitation this week to ask you to participate in our survey about your Electronic Medical Record software before we close it. The questions focus on your implementation and training experience and should take you less than 10 minutes to complete. We will be able to bring readers a valuable, educational report as soon as we compile the results. We know that software training must be based on the principles of adult pedagogy but we are not sure that is always the case with home health, home care, and hospice software implementations. We are hoping you will take 10 minutes to enlighten us. Here is the link: survey.constantcontact.com/survey/a07ef8hx3kpjf1y442f/start

Has this ever happened to you?

"Hey, Jude, Rita just resigned so you are the new HIPAA Privacy Officer. You need to get certified as quickly as possible. Here's a book. Oh, and, by the way, this is in addition to your regular duties."

Apparently, this scene is not as uncommon as one might think. So much so that one HIPAA consultant organization we hold in high esteem has begun to offer classes that prepare participants to take the Certified Information Privacy Manager exam. My guess is that they are a fun group; they named the course "Privacy Officer Organizational Fundamentals" so they can refer to it as POOF. You can read more about it in this week's lead article, "Poof! Like Magic, You're A Certified Privacy Officer."

In other news: Our telehealth reporter Audrey Kinsella has discovered a nationwide remote video service helping seniors who are addicted to opioids. Personally, I was shocked to learn that the numbers among the elderly are as high as among other age groups. There is a resource of 12 regional Telemedicine Resource Centers you can use and we have listed contact information for all of them. Be sure to read Audrey's report below, "Drug Addiction Among Elders: A Telehealth Solution."

Seattle-based NetMotion has announced the release of an interesting connectivity product that can keep your field staff more compliant with security regulations. There is much more to it than that but it is too complex to describe here so be sure to click on the headline below, "NetMotion Delivers Operational Intelligence Platform for Enterprise Mobility."

CMS made several announcements this week. We put them all into one article, cleverly titled "CMS News." It includes links to the next Home Health Open Door Forum, a list of cities and dates where CMS will conduct basic and intermediate training for Medicare participants, and a teaser of – and links to – a report about how hospitals are improving their efforts to make them less dangerous to patients.

I wish that were all the news this week. However, I have to take one more moment to bid a sad farewell to my friend Rich Chesney. Just before going to press, we heard that the founder and CEO of Healthcare Market Resources succumbed to a heart attack on May 24. His was a brilliant mind, with a deeper understand of the meaning behind regulatory and demographic events than most. He made this newsletter more valuable to its readers by sharing his wisdom with us over the years, usually in topics that, frankly, would have otherwise been over my head. A tremendous benefit to the entire home health industry, he will be greatly missed. Rich leaves behind a wife, two sons, and three grandchildren, plus thousands of grateful home health agency and hospice owners.

P.S. We have learned of a great Colorado non-profit looking for a full time RN to oversee the skilled and unskilled staff of a Medicaid Home and Community Based Services program. Great salary and benefits. Great place to live. View the complete job description here. Qualified candidates may contact "The Independence Center" HR office at 719-411-8181 ext. 118. Or they may send their resume and cover letter to hrresumes@the-ic.org

Have a great week. I hope to see you at "Post Acute 360" in DC, June 25-27. Keep making a difference!



Editor signature
Tim Rowan

Poof! Like Magic, You're A Certified Privacy Officer
Privacy officers seeking to pass the IAPP test and achieve certification now have a CIPM-focused training opportunity to help them prepare.

Drug Addiction Among Elders: A Telehealth Solution
Opioid addiction. It's all over the national news but did you know that seniors are affected as much as younger people?

CMS News
— Free basic to advanced training programs announced for KC, NYC, Seattle, Atlanta, and Denver
— Home Health Open Door Forum, June 27
— Post-acute care not given credit but CMS reports that national efforts to improve patient safety showing continued progress.

RIP: Richard Chesney
Healthcare at home has lost a champion.

NetMotion Delivers Operational Intelligence Platform for Enterprise Mobility
Previously unused data on remote devices can now be tapped to enhance security and compliance, dynamically solve issues using real-time data and analytics.

When you click on these ads,
you make sure HCTR continues to come to you for free.

During the 2nd Quarter of 2018, web sites of the above advertisers were visited by home care and hospice executives and staff 2335 times.

To inquire about placing your message here, contact:


Last Week's Most-Read Stories:
Some States Gravitating Toward Better EVV Models
Letter from EVV vendor urges late-adopting states to avoid the mistakes made by states with EVV already implemented.
OperaCare Releases Instructional Video
Hospitals use medical scribes in nearly every department. Home health is just now testing it, together with automated QA software. One early adopter claims it slashes QA time and costs by 50 percent.

As of this date, approximately 29,854,000 Baby Boomers have become Medicare eligible.

Notable Upcoming Conferences Free Webinars

West Coast Payer and Provider Summit to Address Social Determinants of Health for Complex PopulationsA World Health Care Congress Executive Series Event

June 4-5

Doubletree Resort Paradise Valley
Scottsdale, AZ

Download agenda

Post Acute 360: Strategy and Solutions Conference

Presented by: Lincoln Healthcare Leadership

June 25-27
Gaylord National Resort
National Harbor, MD
Information and Registration

NAHC Financial Managers Meeting

July 15-17
Austin, TX
Information and Registration

HomeCareCon: Unleash Your Inner Super Hero

Home Care Association of Florida Annual Conference 2018

July 29-Aug. 1
Renaissance Orlando at Sea World

Information and Registration

Leading in a Changing World

Texas Association for Home Care & Hospice 49th Annual Meeting
August 8-9
Moody Gardens Hotel & Spa
Embassy Suites Frisco Hotel & Convention Center

Information and registration

Home Care Cruise

Sponsored by: HealthCare Synergy
Featuring: Melinda Gaboury, Michael Tidd, Paula Pettit
Dates: August 24-27
Location: Carnival Inspiration, Los Angeles to Ensenada, Mexico

Information and Registration

(Early Bird Pricing Ends May 15)

Hospice Financial and Administrative Management Academy

Presented by: The Health Group, LLC

Date: September 17-18
Location: Mirage Las Vegas

Information and registration

2018 National Leadership Conference *

Home Care Association of America

September 22-25
Location: Marriott Wardman Park Hotel
Washington DC


Information for Providers and Exhibitors

*HCTR will see you there.

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Hotel or Conference Center, City, State

Patients' Right to Freedom of Choice of Providers: How to Avoid Lawsuits


Presented by Elizabeth Hogue, Esq.


Thursday, June 14 (Encore Date: 6/21)
Recording available 24/7 On Demand; option to purchase CD & handouts.
1:00 - 2:30 pm EDT


Register here


Conflict between hospitals and home health agencies, private duty agencies, hospices and HME companies that receive referrals from hospitals may be intensifying regarding patients' right to freedom of choice. Hospitals say that they comply with all requirements while some post-acute providers maintain the exact opposite. Now post-acute providers are suing hospitals for violations.
  • What exactly are hospitals supposed to do?
  • What do post-acute providers say are common violations?
  • What is an example of a recent lawsuit filed against hospitals for violations?
  • What can hospital discharge planners/case managers do to avoid these types of lawsuits?
  • How can providers help ensure that patients' rights are honored instead of filing court cases against hospitals?
Participate in this teleconference to learn the answers to all of these questions! Extensive handouts will be provided that will also serve as a resource when questions come up in the future.

FY2019 Hospice Proposed Rule: What You Need to Know

Sponsored by HEALTHCAREfirst
Deanna Loftus, Director of Regulatory Compliance, HEALTHCAREfirst

Date: Tuesday, June 5
Time: 2:00 pm EDT

Free Registration

On April 27, 2018, CMS issued a proposed rule that would update FY2019 Medicare wage index and payment rates for Medicare hospice agencies. The proposed rule includes changes to the hospice payment rates, updates to the Hospice Quality Reporting Program (HQRP), and more. Ms. Loftus will review the latest information regarding proposed changes and how they may affect you.

Chronic Disease Education: Becoming the Partner of Choice

Presented by Curaport
Ginny Kenyon, RN, MN

Date: Tuesday, July 17
Time: 2:00 p.m. EDT

Fee: $79 (per attendee)
Information & Registration

*This education session is approved for one (1) contact hour of Continuing Education for Nursing

Understanding Social Determinants to Improve Health Care

Presented by Curaport

Featuring: Christina A. Nuqui, M.S.W., of Home Healthcare Solutions, LLC

Date: Thursday, July 12
Time: 2:00 p.m. EDT
Fee: $79 (per attendee)

Information and registration

This education session is pending approval for one (1) contact hour of Continuing Education for Social Work from the National Association of Social Workers.

Addressing the Social Determinants of health will be the most important factor of health care reform. This webinar will discuss what Social Determinants are, and how they can help you better understand your patient. In addition, we will discuss how Social Determinants affect access to health services, Re-Hospitalizations, & Individual Behaviors.

Managed Care Insights and Strategies for Post-Acute Partners

Presented by: Netsmart/DeVero
Wednesday, July 11
2:00 p.m. Eastern

According to a recent MedPAC report, enrollment in managed care programs grew 8% from 2016 to 2017, accounting for nearly 32% of all Medicare beneficiaries, with enrollment projected to grow even higher in 2018. With the rapid growth in managed care plans, the organizations managing these contracts are looking to narrow their network of post-acute providers, creating smaller networks of high-value preferred partners.

To help post-acute providers develop effective managed care strategies, we invited Stacey Youcis, senior vice president of service lines and population health at Lancaster General Health to discuss what they look for in an ideal post-acute partner. AJ Peterson, vice president of interoperability at Netsmart, will join the conversation to discuss technology strategies post-acute providers should consider when positioning to their managed care partners.

Key Takeaways:

  • Insights from a managed care organization
    • Current state of managed care programs
    • Ideal characteristics of a post-acute partner
    • Future of managed care programs
  • Strategies to participate in managed care
    • Understanding risk
    • Technology solutions to facilitate participation
    • Integrating into the broader ecosystem of care

Webinar hosts, send your announcements to: Conferences@RowanResources.com

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Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.

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