Volume 7, Number 46 June  20, 2018




Dear Healthcare at Home Colleague,

Before I get to this week's news, I want to pass along a plea delivered this week by NAHC President Bill Dombi during a Netsmart webinar updating the association's 2018 legislative efforts. "With Congress and MedPAC and CMS contemplating drastic changes in the regulations that determine how you will be paid, every individual working in home health must add his or her voice to help them make the right decision. NAHC cannot do it alone. It is not enough that agency owners write letters and make phone calls to their legislators. Every home health employee, every home health patient, every family member is impacted by what Congress does. So every one of these individuals needs to be heard."

Dombi went on to say NAHC has made it easy for members and non-members to contact Congress. On the NAHC web site, click on the Legislative Action Center, found under the Advocacy & Policy tab. Select the issue you want to comment on and enter your zip code. The site will automatically route your message to your Representative and Senators. To spread Bill's message, forward this issue to your entire staff using the forward tool at the bottom of this page.

In this week's news: Whether you are involved in management of a Home Health nursing agency or a Private Duty Home Care organization, one of your most important duties is staff training. Do not miss this week's article by staff writer Darcey Trescone, RN, who outlines the right and wrong ways to teach adults. See "If You Are Going to Teach, Understand Your Audience."

Our telehealth reporter, Audrey Kinsella, has uncovered another new product that claims to improve patient outcomes while helping providers avoid deficiency penalties. Be sure to explore the communication system tested by Homestead Home Health Care Services. Click below on "Product Review: New Telehealth System for Better Patient Tracking, Outcomes."

Guest author Kristen Duell weighs in this week on the negative impact selecting the wrong EMR software system can have on your agency, your staff, and your patients. Click on "Does Software Help or Harm Post-Acute Healthcare Agencies?"

Lastly, we have briefings on three tech company announcements in our "Vendor Watch" column. Read about AlayaCare's latest acquisition and new product releases by HSBlox and QliqSoft, developers of block chain and secure texting systems, respectively. The QliqSoft story will be of particular interest to the EMR software companies among our readers.

Worth the trip
If you are working at coordinating your summer conference plans with your summer beach plans, there are a few trips worth considering. Lincoln Health's "Post-Acute 360" is next Monday through Wednesday at the Gaylord in National Harbor, Maryland. (I hope to see you there.) NAHC's Financial Managers meeting takes place in Austin, Texas, July 15-17. And I will be one of the featured presenters at a new conference I was introduced to just this year. The "Society of Certified Senior Advisors" pulls together multiple professions with services to senior citizens. Their August 24-26 conference in Dallas will be an opportunity to mingle with Private Duty Home Care owners, private practice attorneys, financial planners, and many other professions with practices that specialize in the needs of the elderly. I hope to see you there.

One more note, if you will indulge me a personal promotion. If you happen to be in the Denver area, and if you have ever thought knowing some conversational Spanish would help you in your patient care work, it is not too late to register for a dynamic week of language immersion, using a fun technique called TPR Storytelling. This June 25-29 experience in active learning is presented by nationally recognized Total Physical Response instructor Karen Rowan (I told you this was a personal promotion), owner of "Fluency Fast, Inc." and has been proven to provide learners with language skills in a week that otherwise take months to acquire. fluencyfast.com/denver.html

Have a great week. Keep making a difference!

 

Editor signature
Tim Rowan



If You Are Going to Teach, Understand Your Audience!
Training is one of the most critical functions of healthcare management. But how well do company trainers understand the principles of adult learning? Staff writer Darcey Trescone brings her years of clinical and learning experience to this guide for teachers of adults.

Product Review: New Telehealth System for Better Patient Tracking, Outcomes
A new communications technology, produced and tested by a private duty home care company, has proven to enhance care and patient outcomes.

Does Software Help or Harm Post-Acute Healthcare Agencies?
"Technology must be a help, not a hindrance. Software must create efficiencies, not confusion." In a powerful opinion piece, guest author Kristen Duell calls for a more thoughtful approach to home care technology.

Vendor Watch
— AlayaCare Enterprise Home Care Software Announces Acquisition of Canesto Systems Inc.
— QliqSoft to Provide API to Home Care Tech Vendors
— HSBlox Releases Blockchain-Based Technology to Automate Referrals

 
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During the 4th Quarter of 2018, web sites of the above advertisers were visited by home care and hospice executives and staff 2106 times.

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Kristin@rowanresources.com

Last Week's Most-Read Stories:
Homecare Homebase to Work With Forcura
HCHB customers to gain access to secure document exchange for care coordination.
 
VICTORY: Lower Court Affirms No Recoupment Until After ALJ Hearings
No more can CMS put an HHA out of business by keeping contested funds during the 3-5 year appeals process.

As of this date, approximately 30,008,000 Baby Boomers have become Medicare eligible.
Notable Upcoming Conferences Free Webinars

Post Acute 360: Strategy and Solutions Conference

Presented by: Lincoln Healthcare Leadership

June 25-27
Gaylord National Resort
National Harbor, MD
Information and Registration


NAHC Financial Managers Meeting

July 15-17
Austin, TX
Information and Registration


Leading in a Changing World

Texas Association for Home Care & Hospice 49th Annual Meeting
August 8-9
Moody Gardens Hotel & Spa
Embassy Suites Frisco Hotel & Convention Center
Frisco

Information and registration


Home Care Cruise

Sponsored by: HealthCare Synergy
Featuring: Melinda Gaboury, Michael Tidd, Paula Pettit
Dates: August 24-27
Location: Carnival Inspiration, Los Angeles to Ensenada, Mexico

Information and Registration

(Early Bird Pricing Ends May 15)


Medicare and Managed Care Reimbursement Necessities

Presented by HealthCare Synergy, Inc. and Illinois Homecare & Hospice Council

Featuring: Melinda Gaboury, COS-C
Date: Wednesday, September 5
Time: 8:30 am CDT
Location: Northern Illinois University

This is an In-person Workshop and Live Webinar

Information and Registration

(HealthCare Synergy clients, call for a special discount: 714-229-8700; ext 118 for Rangsey Ouk or ext. 137 for Edleen English.)

To maximize your reimbursement, you need to be well informed. Melinda Gaboury of Healthcare Provider Solutions, and a trusted consultant for HealthCare Synergy, will help you stay on top of constantly changing regulatory requirements so you can get paid.


Hospice Financial and Administrative Management Academy

Presented by: The Health Group, LLC

Date: September 17-18
Location: Mirage Las Vegas

Information and registration


NAHC 2019 Annual Meeting*National Association of Home Care and Hospice

October 7-9
Gaylord Texan
Grapevine, TX
Information and registration

The 8th Annual Medicare Compliance Cruise *

Presented by Pearson & Bernard, PSC

January 12-19, 2019
Departs from Ft. Lauderdale

Information and registration


17th Annual Northeast Home Health Leadership Summit: Playing to Win!

Sponsoring Associations:

  • Connecticut Association for Healthcare at Home
  • Home Care and Hospice Alliance of Maine
  • Home Care Alliance of Massachusetts
  • Home Care Association of New Hampshire
  • Home Care and Hospice Association of New Jersey
  • Home Care Association of New York State
  • New York State Association of Health Care Providers
  • Rhode Island Partnership for Home Care
  • VNAs of Vermont

Date: January 22-24, 2019
Location: Colonnade Hotel, Boston

Information and Registration

In addition to the pre-conference and full Summit program, There will be a bonus Home Care & Hospice Special Medical Directors Meeting that coincides with the conference on January 23 from 8:30 to 10 a.m. Details.


PDGM National Summit in the Rockies *

Home Care Association of Colorado & NAHC


Date:
February 13, 2019
Location:
Hyatt Regency Aurora/Denver Conference Center
Fee Schedule:

Early bird – ends 11:59 p.m. MST Friday, January 11
Member $249, Non-Member $449

Regular Price  - ends 11:59 p.m. MST Sunday, February 10
Member $299, Non-Member $499 

Onsite – February 13 
Member $349, Non-Member $549

*Member rates apply to members of: Home Care Association of Colorado, National Association of Home Care & Hospice and participating state home care associations. 

Register now!

The Home Care Association of Colorado and the National Association of Home Care, together with state home-care associations in the region, will host a one-day conference Feb. 13 on the Centers for Medicare & Medicaid Services' Patient Directed Groupings Model. PDGM's adoption will bring significant change to home health care. This one-day regional conference on PDGM allows providers to hear from national experts on the new model, with significant time allocated to Q&A. Click here to view the schedule.



Information for Providers and Exhibitors


National CXO Summit *

Presented by Marcus Evans Events


Date: May 19-21
Location: Eau Palm Beach Resort

Keynote Presenters: Susan Blumenthal, past US Assistant Surgeon General; Nicholas Webb, Healthcare Futurist

Registration Information


*The Rowan Report will see you there.

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL

Home Health Regulatory Update: Final Rule CY2019/CY2020 Payment & Policy Changes

Hosted by Healthcarefirst

Date:
Tuesday, December 11
Time: 2:00 pm EST
Audience: Home Health Agencies
Fee:
Free


Register Here

Please join HEALTHCAREfirst for a discussion of the final rule and how it may impact your agency. Topics include:
  • Payment rates, rural changes/FIPS
  • Elimination of the recertification estimate
  • HHVBP/HHQRP updates
  • Patient Driven Groupings Model (PDGM) including OASIS-D2 and no RAP payment for newly certified agencies
  • Patient monitoring and home infusion therapy updates


 

The 2019 Home Health Final Rule: Preparing for change
Your PDGM Questions Answered

Presented by WellSky

Featuring: Executive Management Consultant Sharon S. Harder and Home Health Clinical Expert Jill Dyer, BSN, RN, HCS-D, HCS-O
Date: Download on demand
Fee: FREE

Download now

Get answers to questions about the 2019 final rule and PDGM:

  • How to calculate case-mix
  • How to qualify for a rural rate
  • What does the term "budget neutral" mean
  • How will your agency be reimbursed for therapy under PDGM
  • How will LUPAs be calculated under PDGM


Public Policy Leadership Series

Presented by: ElevatingHOME

Featuring:

• Joy Cameron, Vice President, Policy and Innovation, ElevatingHOME and VNAA
• Bill Dombi, President, National Association for Home Care & Hospice
• Sarah Myers, Partnership for Quality Home Healthcare

Schedule: Wednesdays, October 3 - November 7
Session 1: October 3
Time: 1:00 pm EDT
Fee: Free to ElevatingHome, VNAA, and Alliance for Home Health Quality Improvement members

Click here for complete schedule and registration




Hospitalization Performance Improvement Projects (PIPs)

Presented by HealthcareFirst
Hosted by ElevatingHOME & HHQI

Date: December 12
Time: 1:00 pm EST
Free

Information and registration

In this webinar, ElevatingHOME and HHQI will explore how to develop hospitalization avoidance Performance Improvement Project (PIP) for your Quality Assurance & Performance Improvement (QAPI) program. This will include data collection, goals, interventions, rapid-cycle testing, spread, and sustainment. They will review several key strategies to reduce avoidable hospitalizations and emergent visits.



Dementia Webinar Series

Presented by Home Care Association of America

Featuring: Dr. Deborah Bier, PhD

Date: Thursday, January 17
Time: 1:00 pm EST
Fee: None

Register
Dr. Bier will discuss how to create dementia behavior handling success within home care. In addition, this presentation will include ten “secrets” few in home care understand about dementia and behavior handling. Part 2 of the series is set for January 24.


OASIS-D: Ensuring Consistency & Accuracy

Presented by Curaport
Featuring:
Melissa Abbott, RN, MSN, MHA, of 5 Star Consultants

Date: Thursday, October 18
Time: 2:00 p.m. EDT

Fee: $99 (per attendee)

Information & Registration

* This education session is approved for one (1) contact hour of Continuing Education for Nursing.

OASIS! Possibly the most spoken word, or acronym, in the Home Health industry. And just when you get to grips with the current version, the next set of changes arrive before you know it, this time in the form of OASIS-D. In this webinar, you will gain an understanding of the significant changes D brings to OASIS and how to ensure consistencies and accuracy within your agency.

 

*Curaport, LLC is an approved provider of Continuing Education by the California Board of Registered Nursing. All states accept this certification for their licensing requirements. No refund shall be given, except for any change in date or time of the webinar. In such case, a full refund shall be given to the registrant upon request.



Building a Successful, Data-Driven Quality Program

Presented by Brightree

Featuring: Rhonda Dornbos, RN, BSN, Chief Clinical Information Officer, DB HealthTech Consulting
Date: Wednesday, September 26
Time: 1:00 pm CDT

Free Registration

The home care and hospice industry is increasingly competitive. The shift from “volume” to “value” means that agencies must increasingly focus on quality outcomes and prove their “worth” to customers and referral sources alike.  Agencies must have a robust quality program in place that identifies, tracks, and trends key metrics against agency goals.  Successful agencies not only have visibility into their current performance, but they continually modify and develop new strategies for improvement, while engaging their clinicians.



Using a Sales & Marketing Dashboard to Get Ahead of Your Competition

Presented by Curaport

Featuring: Melanie Stover, OT, MBA, Homecare Sales

Date: Wednesday, September 5
Time: 2:00 p.m. EDT
Fee: $59 (per attendee)

Information and registration

Webinar Overview
Driving patient admissions and revenue is the top priority for your sales team. Creating a system that quickly monitors production is key to keeping your agency on track for sustainable growth.

This webinar will provide your agency with 3 ways to use your dashboard to get ahead (and stay ahead!) of your competition.



Introduction to the CMS Electronic Medical Documentation Interoperability (EMDI) Program

Presented by: ElevatingHome
Featuring:

  • Pallavi Talekar, Project Manager, Scope Infotech, Inc.
  • Ray Wilkerson, Sr. Business Analyst, Scope Infotech, Inc.
  • Nandini Ganguly, Business Analyst, Scope Infotech, Inc.
  • Briana Barnes, Project Coordinator, Scope Infotech, Inc.
Date: Wednesday, August 8
Time: 1:00 p.m. EDT

Registration

 

Participants will gain understanding of the CMS-driven Electronic Medical Documentation Interoperability program, focused on reducing provider burden by engaging health care providers and stakeholders in pilots that establish secure communication to share medical documentation by aligning with nationally recognized interoperable standards. This event is designed for providers and vendors who are willing to enhance their workflows and communication to achieve efficiency by reducing time and cost.

In this session participants will learn about interoperability and shift in the health care IT landscape, EMDI pilot program details, EMDI pilot program benefits, and how to partner with the EMDI to achieve interoperability.



Webinar hosts, send your announcements to: Conferences@RowanResources.com

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Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.

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