Volume 7, Number 25 June  20, 2018




Dear Healthcare at Home Colleague,

Before I get to this week's news, I want to pass along a plea delivered this week by NAHC President Bill Dombi during a Netsmart webinar updating the association's 2018 legislative efforts. "With Congress and MedPAC and CMS contemplating drastic changes in the regulations that determine how you will be paid, every individual working in home health must add his or her voice to help them make the right decision. NAHC cannot do it alone. It is not enough that agency owners write letters and make phone calls to their legislators. Every home health employee, every home health patient, every family member is impacted by what Congress does. So every one of these individuals needs to be heard."

Dombi went on to say NAHC has made it easy for members and non-members to contact Congress. On the NAHC web site, click on the Legislative Action Center, found under the Advocacy & Policy tab. Select the issue you want to comment on and enter your zip code. The site will automatically route your message to your Representative and Senators. To spread Bill's message, forward this issue to your entire staff using the forward tool at the bottom of this page.

In this week's news: Whether you are involved in management of a Home Health nursing agency or a Private Duty Home Care organization, one of your most important duties is staff training. Do not miss this week's article by staff writer Darcey Trescone, RN, who outlines the right and wrong ways to teach adults. See "If You Are Going to Teach, Understand Your Audience."

Our telehealth reporter, Audrey Kinsella, has uncovered another new product that claims to improve patient outcomes while helping providers avoid deficiency penalties. Be sure to explore the communication system tested by Homestead Home Health Care Services. Click below on "Product Review: New Telehealth System for Better Patient Tracking, Outcomes."

Guest author Kristen Duell weighs in this week on the negative impact selecting the wrong EMR software system can have on your agency, your staff, and your patients. Click on "Does Software Help or Harm Post-Acute Healthcare Agencies?"

Lastly, we have briefings on three tech company announcements in our "Vendor Watch" column. Read about AlayaCare's latest acquisition and new product releases by HSBlox and QliqSoft, developers of block chain and secure texting systems, respectively. The QliqSoft story will be of particular interest to the EMR software companies among our readers.

Worth the trip
If you are working at coordinating your summer conference plans with your summer beach plans, there are a few trips worth considering. Lincoln Health's "Post-Acute 360" is next Monday through Wednesday at the Gaylord in National Harbor, Maryland. (I hope to see you there.) NAHC's Financial Managers meeting takes place in Austin, Texas, July 15-17. And I will be one of the featured presenters at a new conference I was introduced to just this year. The "Society of Certified Senior Advisors" pulls together multiple professions with services to senior citizens. Their August 24-26 conference in Dallas will be an opportunity to mingle with Private Duty Home Care owners, private practice attorneys, financial planners, and many other professions with practices that specialize in the needs of the elderly. I hope to see you there.

One more note, if you will indulge me a personal promotion. If you happen to be in the Denver area, and if you have ever thought knowing some conversational Spanish would help you in your patient care work, it is not too late to register for a dynamic week of language immersion, using a fun technique called TPR Storytelling. This June 25-29 experience in active learning is presented by nationally recognized Total Physical Response instructor Karen Rowan (I told you this was a personal promotion), owner of "Fluency Fast, Inc." and has been proven to provide learners with language skills in a week that otherwise take months to acquire. fluencyfast.com/denver.html

Have a great week. Keep making a difference!

 

Editor signature
Tim Rowan



If You Are Going to Teach, Understand Your Audience!
Training is one of the most critical functions of healthcare management. But how well do company trainers understand the principles of adult learning? Staff writer Darcey Trescone brings her years of clinical and learning experience to this guide for teachers of adults.

Product Review: New Telehealth System for Better Patient Tracking, Outcomes
A new communications technology, produced and tested by a private duty home care company, has proven to enhance care and patient outcomes.

Does Software Help or Harm Post-Acute Healthcare Agencies?
"Technology must be a help, not a hindrance. Software must create efficiencies, not confusion." In a powerful opinion piece, guest author Kristen Duell calls for a more thoughtful approach to home care technology.

Vendor Watch
— AlayaCare Enterprise Home Care Software Announces Acquisition of Canesto Systems Inc.
— QliqSoft to Provide API to Home Care Tech Vendors
— HSBlox Releases Blockchain-Based Technology to Automate Referrals

 
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During the 2nd Quarter of 2018, web sites of the above advertisers were visited by home care and hospice executives and staff 2335 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

Last Week's Most-Read Stories:
Homecare Homebase to Work With Forcura
HCHB customers to gain access to secure document exchange for care coordination.
 
VICTORY: Lower Court Affirms No Recoupment Until After ALJ Hearings
No more can CMS put an HHA out of business by keeping contested funds during the 3-5 year appeals process.

As of this date, approximately 30,008,000 Baby Boomers have become Medicare eligible.
Notable Upcoming Conferences Free Webinars

Post Acute 360: Strategy and Solutions Conference

Presented by: Lincoln Healthcare Leadership

June 25-27
Gaylord National Resort
National Harbor, MD
Information and Registration


NAHC Financial Managers Meeting

July 15-17
Austin, TX
Information and Registration


HomeCareCon: Unleash Your Inner Super Hero

Home Care Association of Florida Annual Conference 2018

July 29-Aug. 1
Renaissance Orlando at Sea World

Information and Registration


Leading in a Changing World

Texas Association for Home Care & Hospice 49th Annual Meeting
August 8-9
Moody Gardens Hotel & Spa
Embassy Suites Frisco Hotel & Convention Center
Frisco

Information and registration


Home Care Cruise

Sponsored by: HealthCare Synergy
Featuring: Melinda Gaboury, Michael Tidd, Paula Pettit
Dates: August 24-27
Location: Carnival Inspiration, Los Angeles to Ensenada, Mexico

Information and Registration

(Early Bird Pricing Ends May 15)


Hospice Financial and Administrative Management Academy

Presented by: The Health Group, LLC

Date: September 17-18
Location: Mirage Las Vegas

Information and registration


2018 National Leadership Conference *

Home Care Association of America

Date:
September 22-25
Location: Marriott Wardman Park Hotel
Washington DC

 

Information for Providers and Exhibitors


*HCTR will see you there.

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL

Patients' Right to Freedom of Choice of Providers: How to Avoid Lawsuits

 

Presented by Elizabeth Hogue, Esq.

 

Thursday, June 14 (Encore Date: 6/21)
Recording available 24/7 On Demand; option to purchase CD & handouts.
1:00 - 2:30 pm EDT

 

Register here

 

Conflict between hospitals and home health agencies, private duty agencies, hospices and HME companies that receive referrals from hospitals may be intensifying regarding patients' right to freedom of choice. Hospitals say that they comply with all requirements while some post-acute providers maintain the exact opposite. Now post-acute providers are suing hospitals for violations.
  • What exactly are hospitals supposed to do?
  • What do post-acute providers say are common violations?
  • What is an example of a recent lawsuit filed against hospitals for violations?
  • What can hospital discharge planners/case managers do to avoid these types of lawsuits?
  • How can providers help ensure that patients' rights are honored instead of filing court cases against hospitals?
Participate in this teleconference to learn the answers to all of these questions! Extensive handouts will be provided that will also serve as a resource when questions come up in the future.


Chronic Disease Education: Becoming the Partner of Choice

Presented by Curaport
Featuring:
Ginny Kenyon, RN, MN

Date: Tuesday, July 17
Time: 2:00 p.m. EDT

Fee: $79 (per attendee)
Information & Registration

*This education session is approved for one (1) contact hour of Continuing Education for Nursing


Understanding Social Determinants to Improve Health Care

Presented by Curaport

Featuring: Christina A. Nuqui, M.S.W., of Home Healthcare Solutions, LLC

Date: Thursday, July 12
Time: 2:00 p.m. EDT
Fee: $79 (per attendee)

Information and registration

This education session is pending approval for one (1) contact hour of Continuing Education for Social Work from the National Association of Social Workers.

Addressing the Social Determinants of health will be the most important factor of health care reform. This webinar will discuss what Social Determinants are, and how they can help you better understand your patient. In addition, we will discuss how Social Determinants affect access to health services, Re-Hospitalizations, & Individual Behaviors.



Managed Care Insights and Strategies for Post-Acute Partners

Presented by: Netsmart/DeVero
Wednesday, July 11
2:00 p.m. Eastern
Registration

According to a recent MedPAC report, enrollment in managed care programs grew 8% from 2016 to 2017, accounting for nearly 32% of all Medicare beneficiaries, with enrollment projected to grow even higher in 2018. With the rapid growth in managed care plans, the organizations managing these contracts are looking to narrow their network of post-acute providers, creating smaller networks of high-value preferred partners.

To help post-acute providers develop effective managed care strategies, we invited Stacey Youcis, senior vice president of service lines and population health at Lancaster General Health to discuss what they look for in an ideal post-acute partner. AJ Peterson, vice president of interoperability at Netsmart, will join the conversation to discuss technology strategies post-acute providers should consider when positioning to their managed care partners.

Key Takeaways:

  • Insights from a managed care organization
    • Current state of managed care programs
    • Ideal characteristics of a post-acute partner
    • Future of managed care programs
  • Strategies to participate in managed care
    • Understanding risk
    • Technology solutions to facilitate participation
    • Integrating into the broader ecosystem of care


Webinar hosts, send your announcements to: Conferences@RowanResources.com

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Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.

HCTR is free to subscribers and supported by its generous advertisers. To inquire about presenting your message to our 5,000 subscribers, write to Kristin in our ad sales department, Kristin@RowanResources.com.