Volume 8, Number 21 May  8, 2019




Dear Healthcare at Home Colleague,

First, a reminder. Click on "Listen" above for a podcast briefing on this week's headlines, brought to you courtesy of Kantime.

Mergers and acquisitions continue at record pace, both among post-acute care providers and the technology vendors that serve them. This week's chapter is about one of the largest software companies acquiring one of the largest consulting firms. See the details in "Netsmart Acquires Healthcare Advisory Firm McBee."

For years, we have been watching the tea leaves and predicting that market forces would change the way home telehealth companies operate. It is beginning to happen. After years of not being able to sell enough systems and services to home health and home care, telehealth vendors are giving up on us and turning their efforts to large hospital systems, ACOs, and even payers. This means you will be seeing patients and families saying, "No, thank you, I don't need home health after discharge. The hospital is sending their nurse to my house with a telehealth device."

We looked into this phenomenon and found a population health program originated by Philips. Though set to launch in July, they have some good from pilot programs in New York and Philadelphia. Don't miss our interview with Nikki Buchanan in "Philips Redefines Remote Patient Management."

In other news this week, Brightree has joined the Commonwell Health Alliance Network. This is an important trend. We will be paying close attention to the movement toward data interoperability for the rest of this year. It is a topic critical to both Medicare and non-medical in-home care providers.

We also have the call-in details and agenda items for next week's CMS Open Door Forum for Home Health and Hospice. We also are sure you know that this is National Nurses Week. I am taking the opportunity to remind you of the high esteem in which I hold nurses, so we have reprinted a brief history of the ANA in this week's issue. I always tell my audiences when I visit state and national association meetings and vendor user groups how appreciative I am of the home health and hospice nurses who took such great care of both of my parents, enabling both of them to spend their final days in the home they bought in 1951. So, happy National Nurses Week, and thank you all.

I look forward to seeing my Colorado readers next week in Beaver Creek at the annual meeting of the Home Care Association of Colorado. I'll be showing my system to help provider companies become more competitive by building their online reputation. Come to my booth and say hello.

Have a great week. Keep making a difference!

Editor signature
Tim Rowan



Philips Redefines Remote Patient Management
As long predicted, at least one telehealth company has turned from home health and home care to hospitals and ACOs to keep sales revenue flowing.

Netsmart Acquires Healthcare Advisory Firm McBee
Netsmart expands service offerings with acquisition of healthcare advisory firm McBee.

A Brief History of National Nurses Week
Thanks to the ANA for giving us this history to share with our readers.

Brightree Announces Access to CommonWell Health Alliance Network
Brightree announced plans for its home health and hospice customers to gain access to more than 50,000 provider locations and health systems nationwide via the CommonWell Health Alliance.

CMS Open Door Forum May 15th
— Hospice, Home Health and DME Open Door Forum includes a lengthy agenda.
— CMS also announced the release of a new HHCCN form with no changes from the existing form.

 
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During the 1st Quarter of 2019, web sites of the above advertisers were visited by home care and hospice executives and staff 2026 times.

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Last Week's Most-Read Stories:
Award-Winning Private Duty Agency Joins Honor Care Network
When a highly respected home care provider accepts the invitation to try out an innovative partnership program, we wanted to know why. Read our interview with new Honor Care Network Partner Bob Roth of Cypress Home Care Solutions in Phoenix.
 
Hospice As The Hub: Acclivity's Vision for a New Care Model with AI
Interview with Jeremy Powell from Acclivity Health Solutions and their vision for the future of Hospice utilizing AI.

As of this date, approximately 33,550,000 Baby Boomers have become Medicare eligible.



Notable Upcoming Conferences Free Webinars

National Healthcare CXO Summit

Presented by Marcus Evans Events


Date: May 19-21
Location: Eau Palm Beach Resort

Keynote Presenters: Susan Blumenthal, past US Assistant Surgeon General; Nicholas Webb, Healthcare Futurist

Registration Information

The National Healthcare CXO Summit is the premium forum bringing senior level healthcare executives and solution providers together. As an invitation-only event, taking place behind closed doors, the Summit offers an intimate environment for a focused discussion of key new drivers shaping the healthcare industry.


National Healthcare CFO Summit
Sponsored by Marcus Evans

Date:
May 19-21
Location:
Eau Palm Beach Resort

Register

Andrew Gwin, Senior Director of Revenue Cycle, and his colleague David Maxwell, Senior Director of Performance Excellence at Ascension, present "Denials:Improving Your Playbook." They will discuss how Clinical Denials continue to be a leading opportunity to improve net revenue for most acute hospital organizations, and how Ascension is taking a collaborative approach by developing a comprehensive Playbook that invites each hospital to take an interdisciplinary approach to improving denials.
The session will address:
  • Discuss how to develop a national best practice playbook
  • Review key components of a successful clinical denial mitigation program
  • How to implement a national best practice amongst 150+ hospitals
  • Tracking and monitoring results

NAHC Financial Managers Meeting *

July 14-16
Sheraton Grand Hotel
Chicago

Information and Registration


Senior Care 360: Strategy and Solutions Conference *

Presented by: Lincoln Healthcare Leadership

Date: July 31 - August 2
Location: Gaylord National Resort, National Harbor, MD

Information and Registration


SAGE/2019 *

Hosted by Honor

Date: September 10
Location
: Portofino Hotel & Marina, Redondo Beach, CA
Time: 9:00 am - 5:00 pm

Information and Registration
(Rowan Report subscribers have been offered a 25% discount; use discount code "Rowan" when you register)

How we care for our aging population is one of the most daunting and important challenges we face as family members, as community builders, as leaders in our industry.
That’s why Honor is launching SAGE/2019, a day of inspiring keynotes, lively panel discussions, and intimate conversations on the most compelling topics in senior care and wellness. We’re bringing together thinkers and doers, innovators and entrepreneurs, academics and leaders in healthcare and home care.
You’ll meet creative thinkers who are shifting the narrative about aging, company founders who are driving change, and visionaries who are imagining what’s possible in the future. This is a unique opportunity to network with thought leaders, peers, and potential partners, to revolutionize how we think about aging, and, most importantly, to take action.

HCAOA 2019 Annual Leadership Conference *

Home Care Association of America

Date: September 22-23
Location: Marriott Tucson Starr Pass Resort

Information


*The Rowan Report will see you there.

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL

Giving and Getting Referrals from Hospitals

Featuring: Elizabeth E. Hogue, Esq.

Date: Wednesday, May 8
Time: 1:00 - 2:30 pm EDT

Encore date: May 15
Option to purchase CD & handouts

Information and Registration


Referrals from hospitals may be even more important for agencies under the Medicare Program's Patient-Driven Groupings Model (PDGM). Hospitals also remain a major source of referrals for hospices and HME, amid increasing competition. Private duty agencies have a key role to play in the discharge of patients to home and referrals from hospitals are expanding rapidly. All types of providers need to know how to get more referrals from hospitals without breaking the law. And hospital discharge planners/case managers need to know the rules so the referral process remains in compliance!

This teleconference will address crucial questions for both providers and discharge planners, such as:

  • Can home care providers participate in discharge planning meetings?
  • Should home care providers have access to case managers and patients prior to discharge?
  • What do regulations and interpretive guidelines for discharge planning say about giving and getting referrals?
  • How can providers and case managers use Preferred Provider Agreements?

Extensive handouts will be provided, and there will be time for comments, questions and answers.



Understanding the Hospice PEPPER

Presented by: ElevatingHOME and VNAA

Featuring: Kimberly Hrehor, Program Director, RELI Group

Date: Tuesday, May 7
Time: 12:00 pm EDT
Fee: Free to ElevatingHome, VNAA, and Alliance for Home Health Quality Improvement members

Registration

This free webinar reviews the Hospice PEPPER—a report that summarizes Medicare claims data for individual hospices and compares their statistics to other hospices in the nation, Medicare Administrative Contractor jurisdiction, and their state. The Hospice PEPPER can be used to support hospices’ efforts to protect the Medicare Trust Fund by helping to ensure that services are correctly coded and billed, and appropriate and in accordance with Medicare Payment Policy. A new release of the Hospice PEPPER is available as of April 5. Participants will gain working knowledge of how to use their Hospice PEPPER.

Kimberly Hrehor, MHA, RHIA, CHC, PMP is a program director with the RELI Group. She currently manages a contract with the Centers for Medicare & Medicaid Services to develop, produce, and distribute comparative billing reports for a variety of healthcare providers that summarize Medicare claims data in areas that are vulnerable to improper Medicare payments. Her previous experience includes health information management, quality/performance improvement, and compliance.




Registration Open - Home Health Quality Reporting Program: Achieving a Full APU/Market Basket Increase

Presented by: CMS

Date: Wednesday June 19th, 2019

Time: 2:00 pm - 3:30pm ET

Fee: Free - Registration for this webinar is limited to 1,000 people on a first-come, first-serve basis.

Please register only if you know you will be able to attend the webinar, as space is limited. If you would like your name placed on a list to receive an email notification when the recorded version of the webinar is available, please CLICK HERE to be placed on an email notification list.

CLICK HERE to register for the Home Health Quality Reporting Program: Achieving a Full APU/Market Basket Increase Webinar.

The Centers for Medicare & Medicaid Services (CMS) will be hosting a webinar on Achieving a Full Annual Payment Update (APU)/Market Basket Increase for home health providers on Wednesday, June 19, 2019 from 2:00 to 3:30 p.m. ET.

The purpose of the webinar is to educate providers about the Annual Payment Update (APU) process and the requirements associated with achieving a full APU. Specifically, this webinar will cover:

  • The relationship between the APU and the Home Health Quality Reporting Program.
  • Associated data submission requirements.
  • The reconsideration process for providers who are identified as being noncompliant.

 



"Motivating Providers to Deliver Care Vitually"

Sponsored by Arizona Telemedicine Program and Southwest Telehealth Resource Center

Presented by Jan Ground, PT MBA

Date: June 6, 2019
Time:
12:00pm MT
Fee: Free

REGISTER NOW

Learning Objectives:

1. Define the problem: be clear on the problem to be solved with telehealth initiatives.

2. Sponsorship: identify the right sponsorship, be clear on what is specifically needed from each level of sponsors.

3. Reinforcement: start with positive reinforcement, move to negative reinforcement on the clearly defined behavior changes

Jan Ground PT, MBA, has been leading clinicians and other healthcare personnel through change for more than twenty years. She led the virtual care work for the Colorado Permanente Medical Group and was the Innovation Hunter for the Colorado Region of Kaiser Permanente (KPCO). Most of her work supported innovation initiatives to enable people to get care anywhere and providers to provide care from anywhere. Areas of focus have included video visits, remote patient monitoring, e-visits, as well as the use of mobile apps and social media in care delivery. In all of these efforts, motivating providers to provide care differently was the most significant barrier to success. Jan has trained physicians and staff inside and outside of KP in Innovation, Meeting Management, and Leading People through Change. Jan has degrees in psychology, physical therapy, exercise science, and business administration from Middlebury College, Middlebury, VT; Emory University, Atlanta, GA; and the Univ of S. FL



Webinar hosts, send your announcements to: Conferences@RowanResources.com

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