Volume 6, Number 35 March  1, 2017



Dear Healthcare at Home Colleague,

We continue to explore issues of compliance and competition in an effort to bring information you will find helpful. We have also not forgotten our promise to get an interview with the Home Hero CEO, following his surprise announcement last week that the model is not working and he has already shut it down. His letter hinted that there was some investor money left over and that he was going to use it to resurface in some way. We are hoping to learn more about that.

In this week's news: We keep looking for a way out for hospice-based palliative care providers. The MACRA rule imposes a requirement on them with which it is impossible to comply. Look for our interview with two NetSmart executives, one a compliance expert, for some ideas that may help your palliative care side at least avoid paying penalties while a permanent solution is still being sought.

As we do, I am certain you hear the term "Big Data" bandied about quite a lot lately. Before you conclude that our post-acute care sector will never be big enough to benefit from big data, take a look at our interview with Medalogix VP Cyndi Rizzitello and the case study she conducted with Encompass Home Health and Hospice. Using predictive analytics, the nine branches in this provider's pilot project improved patient outcomes, eliminated the problem of discharged patients returning to home health but with another agency, and significantly boosted their HH-CAHPS scores. Cyndi told us exactly how they did it.

Lastly, read correspondent Audrey Kinsella's report on some hospices that have turned paramedics into partners and slashed Emergency Department utilization and hospital admissions in the process. A call to 911 does not have to mean an ambulance ride anymore if you follow the plan she uncovered.

Well Worth the Trip
The National Leadership Conference, April 19-21 in San Diego, is a joint venture between the Visiting Nurse Associations of America and the Alliance for Home Health Quality and Innovation. This year's conference is going to be an important one. I hope to see you there. More details can be found at the NLC web site: homebasedcareevents.com/about-home-based-care-events

Have a great week. Keep making a difference!

Editor signature
Tim Rowan



Encompass Leverages Data Analytics to Achieve Clinical Transformation
A new predictive analytics system has brought better patient outcomes and stronger revenue growth to nine branches of a 30-state Home Health organization. Management is set to expand use of the tool to all 225-branches.

Palliative Care Providers Finding No Pain Relief
Can it really be this difficult to comply with MACRA? Palliative care providers are now facing penalties as high as 9 percent. We may have found a workaround for some of them.

Program Partners Paramedics with Hospice Nurses to Avoid Ambulance Rides
When hospice patients panic and call 911, these specially trained Community Paramedics assess them instead of automatically transporting them to the ER.

 
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During the 3rd Quarter of 2017, web sites of the above advertisers were visited by home care and hospice executives and staff 2425 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

Last Week's Most-Read Stories:
New CoPs Demand Software Changes
The new Home Health Conditions of Participation take effect on July 13. We asked some software developers what they have to do to help their clients comply.
 
Regulatory Compliance Requires Knowing the New Rules
During a recent compliance conference, longtime home health attorney Elizabeth Pearson outlined a pathway to survival during a time when change is certain but its details are still unknown.

As of this date, approximately 24,772,000 Baby Boomers have become Medicare eligible.



Notable Upcoming Conferences Free Webinars

National Leadership Conference *
Sponsored by:
Visiting Nurse Associations of America

Alliance for Home Health Quality and Innovation

April 19-21

Hilton San Diego Bayfront
https://www.homebasedcareevents.com/

Omaha System International ConferenceA Key to Practice, Documentation and Information Management
April 20-22, 2017
Eagan, MN
Bi-annual conference offers opportunities to gain knowledge about using electronic health records across diverse settings, exchanging health information, and enabling data sharing among practice, education, and research. For additional information about the conference, the call for poster abstracts and award nominations, and to register, visit www.omahasystem.org/conferences.html.
Email abstracts to lchoromanski@gillettechildrens.com

ATA Annual Meeting

American Telemedicine Association
April 23-25
Orange County Convention Center
Orlando

http://www.ata2017.org


Pediatric Home Care Conference

Texas Association for Home Care & Hospice
May 9
Omni Austin Hotel Southpark

Details and registration


New England Home Care & Hospice Conference & Trade ShowMay 16-18
Radisson Hotel
Manchester, NH
Brochure and Registration

Annual Conference *Home Care Association of Colorado
May 17-19
Keystone Resort & Conference Center
Keystone, CO
http://www.homecareofcolorado.org


Home Health Emergency Preparedness CoP Requirements:
Getting Your Agency Ready

Featuring Mary St. Pierre, RN, BSN, MGA
Free, sponsored by HEALTHCAREfirstSeptember 13

1:00 pm Central Time
Omni Austin Hotel Southpark

Details and registration

http://www.healthcarefirst.com/webinars/

  • Overview of the emergency preparedness requirement
  • What surveyors will be looking for
  • Steps home health agencies should take to prepare

In-Home Care: Combining Compassion and Technology
Home Care Association of Arizona
September 15
Phoenix Airport Marriott
Information and Registration

Our Home Care Landscape: Big Challenges, Bigger Opportunities *
Annual Meeting of the Home Care Association of America
October 8-11
Austin, TX
Information and registration

AHHC 2017 Leadership ConferenceAssociation for Home & Hospice Care of North Carolina
October 9-10
Holiday Inn Resort
Wrightsville Beach

Click here to register

Hospice Financial and Administrative Management Conference
Presented by The Health Group
November 6-7
Caribe Hilton
San Juan, Puerto Rico
Registration: conference@healthgroup.com
 

*HCTR will see you there.

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL

2017 Regulatory Updates, Including Home Health Conditions of Participation

Free Webinar Hosted by DeVero Software and Relias Learning
Featured Speakers: Michael Tidd, Healthcare Synergy; Robert Love, DeVero
Tuesday, March 21
2:00 pm EDT / 11:00 am PDT

Register Here


A New Approach for Home Health Face-to-Face:
Updated Info, Updated Insights

Sponsored by Kinnser Software
Featuring Arlene Maxim, RN
Thursday, April 20
1:00 pm EDT

Learn:

  • What CMS requires for "adequate documentation" under Face-to-Face
  • How to handle inadequate progress notes provided by the physician/in-patient facility
  • Exactly what to include on your checklist of items for the physician's packet

Free: Register here



Clinician Recruitment, Retention & Satisfaction: Does Technology Help or Hinder?

Sponsored by Brightree and Elevating Home
Featuring: Karri Harpole, RN, BSN, Brightree; Tarrah Lowry-Schreiner, President & CEO, Sangre de Cristo Hospice & Palliative Care; Wendy Cofran, CIO, Century Health Systems, Inc.; Melissa Polly, MBA, Brightree Product Marketing (moderator)

Wednesday, July 26
1:00 pm EDT

Learn:

  • Best practices related to the use of technology and the best way to engage clinicians in a model that provides the most value the organization, including recruitment, retention and satisfaction; 
  • From colleagues, how to get the most value from the use of technology from clinical documentation and nurse satisfaction to operational efficiencies; and,
  • How changes in the post-acute environment, from regulatory drivers to value-based care, drive effective utilization of technology.

Register



    2017 What You Need to Know about Electronic Visit Verification

    EVV offers many benefits to agencies and care providers, and choosing the right solution can lead to improved operating efficiency, caregiver communication, quality of care, and client satisfaction.

    Wednesday, March 15
    11:00 am MST - 12:15 pm MST

    Register Here



    Navigating Alternative Payment Models

    Presented by Mark Sharp and Raymond Belles of BKD
    Tuesday, March 28
    2:00 p.m. EDT
    Cost: $79
    Registration

     


    Under Pressure — OASIS Service Utilization Review

    Presented by Michael McGowan of OperaCare
    Thursday, April 6
    12:00 p.m. EDT
    Cost: $49
    Registration



    What You Need To Know About Electronic Visit Verification
    Presented by Darby Anderson, CDO, Addus HomeCare Corporation
    Sponsored by CellTrak
    Wednesday, April 12
    1:00 p.m. EDT
    Cost:  Complimentary
    Registration link
     


    Understanding the Effect Functional Scoring Has on Your Agency
    Presented by Chad Whitefield, PTA, Managing Partner of Advance Rehabilitation Management Group
    Thursday, April 13
    2:00 p.m. EST
    Cost:  $99
    Registration link 


    Increase Referrals, not Overhead- Streamlining the Intake Experience

    A streamlined, efficient intake process creates a better patient experience and improves referral relationships. During this webinar, industry experts will share their quick tips and best practices for improving your intake process and managing your organization's revenue cycle.

    Sponsored by Forcura
    Featuring: Craig Mandeville, Founder & CEO of Forcura Jessica Stover, Senior Manager of Blacktree Healthcare Consulting
    Tuesday, Oct 3
    2:00 pm EDT

    Registration


    QAPI Overview

    Presented by Diane Link, BlackTree Healthcare Consulting
    Tuesday, May 23rd
    2:00 p.m. EST
    Cost:  $99
    Registration


    International Guidelines for Home Health Nursing

    Presented by: International Home Care Nurses Organization (IHCNO)

    Wednesday, October 25
    11
    :00 a.m. - 1:00 p.m. EDT
    Registration

    www.ihcno.org/Registration

    Contact person: Marilyn Harris marilyn@ihcno.org



     

    The Current Homecare Market: an M&A Perspective

    Presented by Curaport

    Featuring Rich Tinsley, CEO, Stoneridge Partners
    Friday, July 14
    12:00 p.m. EDT 
    Cost: $39 
    Registration



    Home Health Conditions of Participation: Charting a Course for your Success

    Presented by: Kinnser Software

    This 5 part series begins

    Thursday, September 28
    11
    :00 a.m. - 1:00 p.m. EDT
    Registration

    Contact person: Chip Schneider chip.schneider@kinnser.com




    Strategic Use of Technology in Home Health and Hospice Organizations

    Presented by: Elevating Home and Brightree

    Thursday, October 12
    1:00 p.m. EDT

    Speakers include:

    • Melissa Polly, Brightree (Moderator)
    • Paul Pisano, CEO, Interim Healthcare - Hartford
    • Tarrah Lowry-Schreiner, CEO, Sangre de Cristo Hospice & Palliative Care
    • Todd Montigney, Managing Director and Founding Member, BlackTree Healthcare Consulting
    • Nick Knowlton, CommonWell Alliance and Brightree

    Registration



    The Homecare & Technology Podcast Series

    Presented by ElevatingHOME and Curaport

    ElevatingHOME and Curaport have teamed up for a series discussing technology and the future of home-based care. Hosted by Tripp Matthews of Curaport and Danielle Pierotti, RN, PhD of ElevatingHOME, this five-part series features discussions with a new roundtable of industry leaders each week and dives into a range of topics focused on technology in home-based care. Download and subscribe on iTunes or SoundCloud. Episodes remain available after initial release. Topics:

    What do we know about technology in the business of home-based care?
    The impact of technology on home health policy and regulatory issues.
    Financial impacts of technology in home-based care
    OASIS in home health: The backbone of quality reporting
    Leadership: What's a leader to do?



    The Clinician's Role in CoP Compliance

    Presented by: SelectData

    Thursday, October 19
    1:30 p
    .m. EDT
    Registration


    Contact person: Lisa Engle services@selectdata.com



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