Volume 4, Number 44 — February  4, 2015



Dear Home Care Colleague,

In the 1960's -- the era when the best music was written -- The Supremes recorded a song called "The Happening." The refrain went, "It happened to me, and it could happen to you." I'm sure the song's reference was to falling in love, but the lyric popped into my head this morning when I read about the latest HIPAA security breach suffered by insurance giant Anthem, the largest breach of its kind in history. You will be inclined to think only giant companies like Anthem and Sony are likely hacker targets. We believe that to be a dangerous notion. It could, in fact, happen to you.

Health-care data breach costs are substantially higher than expenses associated with any other data breach, according to a new study that reviewed cyberinsurance claim payouts over the past year. Payouts associated with data breach expenses ranged from a minimum of $1,000 for smaller security incidents up to $13.7 million for a substantial breach involving data exposure, according to the 2014 Cyber Claims Study conducted by NetDiligence.

For this reason, HCTR is partnering with a HIPAA consulting organization that we have found to be professional, reliable, and reasonably priced. We want to do our part to make sure no HCTR readers ever get their name in lights like Anthem did this week. Look for regular tips and recommendations here in coming weeks, and about our new partner's educational services and webinars.

Healthcare in Transition, April 13-15, Scottsdale: Are you registered yet?
Are you suffering from TCS? 
It could be fatal to your home health agency but there is a cure. Toxic Census Syndrome will be explained in detail by one of the experts at our upcoming “Healthcare in Transition” seminar. Here is a preview to help you determine if you have been infected. Recertification of Medicare beneficiaries is at a dangerously high level in your agency, to the point where you are attracting suspicious glances from MACs, ZPICs, and RACs. These glances could develop into payment denials, even fraud accusations, if TCS is left untreated. The cure is to win new patients so that you do not need to artificially hang on to old ones in order to maintain healthy cash flow. Sources of the cure are effective sales efforts, ACO and hospital partnerships, and a strong community reputation based on patient outcomes, low readmission rates, and outreach programs such as population health efforts.

Join us in Scottsdale in April to learn more about how to avoid TCS and prepare your agency to thrive during the difficult healthcare reform era. Be sure to register soon. Our first early bird discount date has passed but I can get it back for you. As a reward for reading this far down the page, here is a $100 coupon code. It brings your registration fee down to $299 as long as you use it this week; and only HCTR subscribers know about it. So, put April 13-15 on your calendar, join us in sunny Scottsdale for "Healthcare in Transition," and register using the code, IREADHCTR, at RowanResources.com/THRIVE. Do it this week, the coupon is only good until February 15.

In this week’s news:  The 13th annual Homecare 100 meeting took place last week. Our first-hand report offers insights into the concerns and goals of the CEOs and other executives of the largest Medicare and Private Duty home care organizations. We also offer a home care technology-oriented interpretation of the recent Anthem security breach.

Have a great week. Keep making a difference!

 

Editor signature
Tim Rowan



What Does the Anthem Breach Mean?
At first glance, it may appear that only Anthem customers need be concerned about last week's breach of Anthem's customer databases by unknown hackers. Not so. There are lessons here for all employers, all healthcare providers, and all healthcare consumers. We take a look at the details and try to glean some of those lessons.

Sights and Sounds of Homecare 100 2015
With the roar of the Pacific as a backdrop and the wisdom of leadership consultants Rick Foster and Greg Hicks, authors of the best selling "How We Choose to Be Happy — the 9 Choices of Extremely Happy People," setting the tone, Homecare 100 brought over 300 people to Liguna Niguel, California last week for an update on the state of the industry. Here are the highlights of what we learned...and taught.

 
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you make sure HCTR continues to come to you for free.



























During the 2nd Quarter of 2017, web sites of the above advertisers were visited by home care and hospice executives and staff 2300 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

Last Week's Most-Read Stories:
Best in KLAS 2014 Announced
Once a year, KLAS publishes a report on selected home care software vendors and their products, based on evaluations obtained in customer interviews. This year's survey named the same vendor as last year as "Best in KLAS."
 
VNAA Statement on CMS Draft Standardized Template for Face to Face Encounters
Noting that the home health payment error rate jumped from 17.3% to 51.4% from 2013 to 2014, the Visiting Nurse Associations of America has offered to help CMS solve the administrative burdens and unnecessary payment denials created by the face-to-face documentation regulation.

As of this date, approximately 16,456,000 Baby Boomers have become Medicare eligible.
Notable Upcoming Conferences Free Webinars

Winter Legislative ConferenceTexas Association for Home Care & Hospice
February 17-18
Austin
Register at TAHCH.ORG


Illinois HomeCare & Hospice Council Annual ConferenceMarch 11-13
Westin Lombard Yorktown Center
Lombard
Click here to register

PMX: Playmaker CRM Expo & User Conference *March 16-18
Music City Center
Nashville, TN
pmxusercon.com


SupervisionPlusTexas Association for Home Care & Hospice
April 8
Sheraton Dallas Near the Galleria
Dallas
www.tahch.org


THRIVE: Healthcare in Transition *Prospering Through Population Health Management
April 13-15
Scottsdale, AZ
Registration opens 12/8


VNAA Annual Meeting

April 20-22
Roosevelt Hotel
New Orleans
vnaa.org/annualmeeting


43rd Annual Convention & Exposition

Association for Home & Hospice Care of North Carolina
April 27-29
Sheraton Imperial Hotel & Convention Center
Durham
www.homeandhospicecare.org/annualconference


30TH Management and Leadership Conference *

National Hospice and Palliative Care Organization
Pre-conference: April 28-29
Main Conference: April 30 - May 2
Gaylord National Resort and Convention Center
National Harbor, Maryland
http://www.nhpco.org/mlc2015


American Telemedicine Association 2015 Annual Meeting and Exposition

May 2-5
Los Angeles Convention Center
https://www.regonline.com/Register/Checkin.aspx?EventID=1650306


Hospice ConferenceTexas Association for Home Care & Hospice
May 6
Sheraton Austin
Austin
tahch.org


Pediatric ConferenceTexas Association for Home Care & Hospice
May 6
Sheraton Austin
www.tahch.org


Michigan Association for Home Care Annual ConferenceMay 13-15
Grand Traverse Resort & Spa
Registration Information


Southwest / Gulf Coast Regional Home Care & Hospice Conference & Exhibition

Multi-State Association Conference – Texas, Alabama, New Mexico, Oklahoma & Louisiana
June 2-4
Hyatt Regency New Orleans
New Orleans, LA
tahch.org/education


Home Care Emergency Preparedness Conference

Maryland-National Capital Home Care Association
Tuesday, June 16, 2015 9:00 AM EDT 
Loyola Graduate Center - Room 210/230
8890 McGaw Road
Columbia
http://mncha.org/event-1916807


NAHC Financial Managers Meeting *

June 28-30
Gaylord Conference Center
Nashville
http://www.nahc.org/meetings-education/fm/15


Home Care: Providing Collaborative & Holistic Care

The International Home Care Nurses Organization (IHCNO)
July 8-10
University of Illinois at Chicago's College of Nursing
www.nursing.uic.edu/events/ihcno-conference
Contact Tina Marrelli (news@marrelli.com) or Mary Narayan (mary.narayan@cox.net) for additional information.


Leadership Training Conference

Healthcare Financial Managers Association - Western Pennsylvania Chapter
July 23, 6:00 - 9:00 pm
Rivers Casino
Pittsburgh
More Information or Register



46th Annual Meeting
Texas Association for Home Care & Hospice
August 11-13
Moody Gardens Hotel & Spa
Galveston
tahch.org



Blueprint for OASISMichigan Association for Home Care
Workshop for field data collectors, their supervisors and those preparing for the COS-C Exam
September 2-3
homecaremi.org




SANS Network Security 2015GIAC Approved Training for Security Professionals
September 12-21,
Las Vegas
sans.org/netsec



2015 Annual Conference and Trade Show *

Ohio Council for Home Care and Hospice
September 15-16
Hyatt Regency
Columbus
Conference Registration Site


Maryland-National Capital Homecare Association

Annual Meeting
September 17
Waterfront Pier 5 Hotel
Baltimore
http://mncha.org/Annual-Meeting-2015


ICD-10 TrainingTexas Association for Home Care & Hospice
September 22-23
Sheraton Dallas Hotel
Dallas
tahch.org


Community Care Conference
Executive Leadership Forum
Two Conferences in one from the Texas Association for Home Care and Hospice
October 15
Bastrop, TX
http://www.tahch.org/TAHCH/Education_Central/Community_Care_Summit/CCConference.aspx
http://www.tahch.org/TAHCH/Education_Central/Executive_Leadership_Forum/Executive-Leadership-Intro.aspx


NAHC 2015 Annual Meeting*National Association of Home Care and Hospice
October 28-30
Gaylord Opryland Hotel and Conference Center
Nashville


Connected Health Symposium: The Internet of Healthy Things — Integrating Connected Health Into Real World Care DeliveryPartners HealthCare
October 28-30
Seaport Hotel and World Trade Center
Boston
Details and Registration (Registration closes 10/25)


Technology Symposium & Vendor Showcase *Ohio Council for Home Care and Hospice
November 17
Columbus
Details and Registration


AgeTech Expo *Aging 2.0
November 19-20
San Francisco
Details and Registration


Home Care Sales & Marketing Society Executive Strategic Summit * Home Care Sales and Marketing Society
January 28-29
Holiday Inn Orlando – Downtown Disney
Lake Buena Vista
More information

Leading Change Together
Illinois HomeCare & Hospice Council Annual Meeting and Exposition
March 9-10
Lombard
Information and Registration


ITS' A Whole New Ballgame: 2017 Annual ConferenceMichigan Home Care & Hospice Association

May 3-5
Grand Traverse Resort
Acme, MI
Information and Registration


ICD-10 Coding Conference
Texas Association for Home Care & Hospice

Featuring Lisa Selman-Holman
September 13-14
Westin Galleria
Houston

Receive up to 11 clock or contact hours.

http://tahch.org/tahchorg/education/icd10


By the Numbers: ICD-10 Coding Conference
Texas Association for Home Care & Hospice
September 13-14
Westin Galleria Hotel
Houston


Information and registration



By the Numbers: ICD-10 Coding Conference

Texas Association for Home Care & Hospice
September 13-14
Westin Galleria Hotel
Houston

Information and registration


Public Policy Leadership Conference
Visiting Nurse Associations of America

Wednesday, September 14 at 8:00 AM through Thursday, September 15 at 3:00 PM
Washington Court Hotel
Washington, DC

More information and registration

 


HURRICANE Home Care Marketing Boot Camp 2.0 *
October 5-7
Embassy Suites Philadelphia Airport
http://homecaremarketing.net/hurricanebootcamp/

Home Care Sales and Marketing Society *
6th Annual Conference

Learn tactics and techniques for gaining more patients and clients. This year, two breakout tracks: "Field Sales Tactics" and "Internal Operational Excellence: Intake, Admissions and Inquiry."

October 6-7
Bally's Hotel and Casino
Las Vegas
Click here for more information


Annual Meeting *
National Association for Home Care and Hospice

October 23-25
Gaylord Palms Resort and Convention Center
Orlando

Information and Registration


Pre-Claim Revue Implementation
Palmetto GBA and CGS Tours Texas in Partnership with TAHC&H

Multiple Locations:
October 11 – McAllen
October 13 – San Antonio
November 16 – Houston
November 17 – Dallas
Details for each conference


The Journey Forward
South Carolina Home Care & Hospice Association Annual Conference
December 5-6
Hyatt Place + Hyatt House | Historic District
Charleston
www.schchaconferences.com

Pre-Claim Revue Seminars
Presented by QIRT
Seminars and webinars will be offered in the pilot states in advance of each state's pre-claim start date.

  • Florida seminars in September (PCR roll out date:October 1, 2016)
  • Texas seminars in November (PCR roll out date: December 1, 2016
  • Michigan and Massachusetts seminars in December (PCR roll out date: January 1, 2017)

QIRT.com


The 6th Annual Medicare Compliance Cruise *

Presented by Pearson & Bernard, PSC

January 15-22
Departs from Ft. Lauderdale
Information and registration


2017 Northeast Home Health Leadership Summit

Sponsoring Associations:

  • Connecticut Association for Healthcare at Home
  • Home Care and Hospice Alliance of Maine
  • Home Care Alliance of Massachusetts
  • Home Care Association of New Hampshire
  • Home Care and Hospice Association of New Jersey
  • Home Care Association of New York State
  • New York State Association of Health Care Providers
  • Rhode Island Partnership for Home Care
  • VNAs of Vermont

January 17-19, 2017
Colonnade Hotel
Boston

Information and Registration


OASIS-C2: The Next Steps

Texas Association for Home Care & Hospice
Presented by Lisa Selman-Holman
January 19, 2017
Westin Riverwalk Hotel

San Antonio 
Details and registration


Homecare 100 *February 4-7
Ritz-Carlton
Amelia Island, FL
Registration is full. To be added to the waiting list, contact Miriam Adams at madams@lincolnhc.com

National Leadership Conference *
Sponsored by:
Visiting Nurse Associations of America

Alliance for Home Health Quality and Innovation

April 19-21

Hilton San Diego Bayfront
https://www.homebasedcareevents.com/

Omaha System International ConferenceA Key to Practice, Documentation and Information Management
April 20-22, 2017
Eagan, MN
Bi-annual conference offers opportunities to gain knowledge about using electronic health records across diverse settings, exchanging health information, and enabling data sharing among practice, education, and research. For additional information about the conference, the call for poster abstracts and award nominations, and to register, visit www.omahasystem.org/conferences.html.
Email abstracts to lchoromanski@gillettechildrens.com

ATA Annual Meeting

American Telemedicine Association
April 23-25
Orange County Convention Center
Orlando

http://www.ata2017.org


Community Care Conference

Texas Association for Home Care & Hospice
May 9
Omni Austin Hotel Southpark

Details and registration


Pediatric Home Care Conference

Texas Association for Home Care & Hospice
May 9
Omni Austin Hotel Southpark

Details and registration


New England Home Care & Hospice Conference & Trade ShowMay 16-18
Radisson Hotel
Manchester, NH
Brochure and Registration

Annual Conference *Home Care Association of Colorado
May 17-19
Keystone Resort & Conference Center
Keystone, CO
http://www.homecareofcolorado.org


Technologies and Tactics Transforming Long-term Care Conference: Igniting Innovation and Best Practices Across the Long-term and Post-acute Care Continuum
Sponsored by TCBI and Telehealth and Medicine Today
June 30
Washington, DC
Information and registration

2017 Annual Conference and Trade Show *
Home Care Association of FloridaJuly 23-27
Renaissance Orlando at Sea World
Information and Registration

AHHC 2017 Leadership ConferenceAssociation for Home & Hospice Care of North Carolina
October 9-10
Holiday Inn Resort
Wrightsville Beach

Click here to register

Hospice Financial and Administrative Management Conference
Presented by The Health Group
November 6-7
Caribe Hilton
San Juan, Puerto Rico
Registration: conference@healthgroup.com
 

*HCTR will see you there.

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL

Immediate and urgent need for Interim Director of Billing (outside of Chicago). They can be based anywhere. We would fly them in on Monday and home on Fridays. They would be compensated well, including travel pay. All expenses are covered. We have someone in there as an interim and she can't be there the weeks of 9/14 and 9/21. We had part time coverage arranged for those weeks, but the client insists on full time.

It is community based services only –no Medicare- mostly Medicaid waiver for non-skilled services. Large Department of 20 FTEs. McKesson is the IT system. This interim position is to provide stability for two weeks while our person is out.

If you are interested in this opportunity or would know of someone please contact:

Lucy LaDart
President of Recruiting
Healthcare Concepts, Inc.
Office: 800.442.4346 x 2
Email: lucy@healthcareconcepts.com

or

Andres Flores
Executive Researcher
Healthcare Concepts, Inc.
Office: 800.442.4346 x 3
Email: andres@healthcareconcepts.com



2017 Regulatory Updates, Including Home Health Conditions of Participation

Free Webinar Hosted by DeVero Software and Relias Learning
Featured Speakers: Michael Tidd, Healthcare Synergy; Robert Love, DeVero
Tuesday, March 21
2:00 pm EDT / 11:00 am PDT

Register Here


A New Approach for Home Health Face-to-Face:
Updated Info, Updated Insights

Sponsored by Kinnser Software
Featuring Arlene Maxim, RN
Thursday, April 20
1:00 pm EDT

Learn:

  • What CMS requires for "adequate documentation" under Face-to-Face
  • How to handle inadequate progress notes provided by the physician/in-patient facility
  • Exactly what to include on your checklist of items for the physician's packet

Free: Register here



How to be the TOP DOG Sales Rep
Sponsored by PlaymakerCRM
Featuring Cheryl Peltekis, RN
December 14
2:00 EST
Register here


Grow Your Census with Online Marketing Tools

Sponsored by Shoshana Technologies

October 20
http://rosemarksystem.com



Clinician Recruitment, Retention & Satisfaction: Does Technology Help or Hinder?

Sponsored by Brightree and Elevating Home
Featuring: Karri Harpole, RN, BSN, Brightree; Tarrah Lowry-Schreiner, President & CEO, Sangre de Cristo Hospice & Palliative Care; Wendy Cofran, CIO, Century Health Systems, Inc.; Melissa Polly, MBA, Brightree Product Marketing (moderator)

Wednesday, July 26
1:00 pm EDT

Learn:

  • Best practices related to the use of technology and the best way to engage clinicians in a model that provides the most value the organization, including recruitment, retention and satisfaction; 
  • From colleagues, how to get the most value from the use of technology from clinical documentation and nurse satisfaction to operational efficiencies; and,
  • How changes in the post-acute environment, from regulatory drivers to value-based care, drive effective utilization of technology.

Register



    Navigating the Final Rule for Medicare PPS for CY 2017
    Sponsored by PPS Plus
    Tuesday, November 15, 1:00 - 2:30 pm CST
    Featuring Dave Macke, CHFP, FHFMA
    Director of Reimbursement Services, VonLehman & Company
    FREE

    Register here


    Nursing Reference Center Plus Overview
    Sponsored by VNAA
    Date: Every Thursday through December 8
    Time: 1:30 PM Eastern
    Nurses use Nursing Reference Center Plus to get answers to questions, access care plans, watch video demonstrations, strengthen nursing skills, earn continuing education credits, access drug information and patient education.
    Register and attend


    Why your claims are being denied:  Performing a self-assessment of your ZPIC, Pre-Claims, and VBP liabilities

    Featuring Michael McGowan, CEO, OperaCare
    Tuesday, January 17
    2:00 p.m. EST
    Cost:  $79
    Register


    2017 What You Need to Know about Electronic Visit Verification

    EVV offers many benefits to agencies and care providers, and choosing the right solution can lead to improved operating efficiency, caregiver communication, quality of care, and client satisfaction.

    Wednesday, March 15
    11:00 am MST - 12:15 pm MST

    Register Here



    Navigating Alternative Payment Models

    Presented by Mark Sharp and Raymond Belles of BKD
    Tuesday, March 28
    2:00 p.m. EDT
    Cost: $79
    Registration

     


    Under Pressure — OASIS Service Utilization Review

    Presented by Michael McGowan of OperaCare
    Thursday, April 6
    12:00 p.m. EDT
    Cost: $49
    Registration



    What You Need To Know About Electronic Visit Verification
    Presented by Darby Anderson, CDO, Addus HomeCare Corporation
    Sponsored by CellTrak
    Wednesday, April 12
    1:00 p.m. EDT
    Cost:  Complimentary
    Registration link
     


    Understanding the Effect Functional Scoring Has on Your Agency
    Presented by Chad Whitefield, PTA, Managing Partner of Advance Rehabilitation Management Group
    Thursday, April 13
    2:00 p.m. EST
    Cost:  $99
    Registration link 


    Navigating Pre-Claim Review

    The controversial Pre-Claim Review Demonstration has been delayed in FL and paused in IL. So what's next? We'll cover what we've learned, what you should be doing now, and what home health care agencies can expect next.

    Sponsored by Forcura
    Featuring: Nick Seabrook, BlackTree Healthcare Consulting; Craig Mandeville, Forcura; Kim Gaffey, MSN, RN, Gaffey Home Nursing & Hospice
    Thursday, April 13
    2:00 pm EDT

    Registration Link


    Hospice vs. Palliative Care: What's the Difference?

    Presented by Curaport

    Featuring Katie Wehri, CHPC, Healthcare Provider Solutions
    Thursday, August 17
    2:00 p.m. EDT
    Cost: $49 per attendee
    Registration


    QAPI Overview

    Presented by Diane Link, BlackTree Healthcare Consulting
    Tuesday, May 23rd
    2:00 p.m. EST
    Cost:  $99
    Registration


    Home Health Conditions of Participation Series 1: Overview and Patient Rights

    Presented by Curaport

    Featuring Sharon Litwin, RN, BSHS, MHA
    Thursday, August 10
    2:00 p.m. EDT 
    Cost: $39 
    Registration



     

    The Current Homecare Market: an M&A Perspective

    Presented by Curaport

    Featuring Rich Tinsley, CEO, Stoneridge Partners
    Friday, July 14
    12:00 p.m. EDT 
    Cost: $39 
    Registration



    Webinar hosts, send your announcements to: Conferences@RowanResources.com

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