Volume 7, Number 18 — February  21, 2018



Dear Healthcare at Home Colleague,

Congratulations to Bill Dombi. The NAHC board voted and he can now remove the word "Interim" from his title as NAHC President. We anticipate great progress under his leadership.

If it is acceptable to you, I am going to briefly step outside our usual role to offer a comment about the 5th school shooting of 2018 that resulted in injury or death. I hope healthcare workers remain aware of the long-term, often invisible, trauma that survivors and their families may be suffering, and are ready to help as needed. And not just in Florida. Students and parents all over the country are under stress; and we know that stress can do physical and emotional damage.

We have another slight diversion from our main mission this week. We read about a warning from a Doctor Michael Carome, M.D., of the advocacy group Public Citizen, regarding two medications your clinicians may find in their patients' homes. Both are considered dangerous. See our article titled "Do Not Let Your Patients Use These Drugs" to learn about a hypertension med that can cause life-threatening gastrointestinal effects; the other is a sleep aid that is linked to falls and hip fractures in the elderly.

On to more uplifting topics. First, an essay explaining a free service you can use to improve your online reputation. Guest writer Roger McManus describes "City Pages," a way to let people searching on Google know that you offer services in cities where you do not have an office. Previous to this, Google only listed you where you are located, which is fine for barber shops and pizza places, but not helpful for single-office home care agencies that cover several surrounding counties.

Speaking of competition, almost everyone wants to improve the skills of their outside sales force. Staff writer Darcey Trescone reviews a new guide book by popular sales training veteran Michael Ferris. This is not one for your office shelf, Darcey reports, but every sales professional should have his or her own copy.

This week's report includes two Vendor Watch items, where you'll read about a large Texas agency going with KanTime, and about a new mobile device released by HeartLegacy that makes it easy for patients to stay in touch with family and with your staff.

Under CMS News, we have details for you of an upcoming Home Health and Hospice Open Forum conference call. Also, read about the CMS release of CAHPS Hospice survey results.

Have a great week. Keep making a difference!

 

Editor signature
Tim Rowan



Do Not Let Your Patients Use These Drugs!
Some FDA-approved medications should be avoided by the elderly. Here are two that could be problematic, or even dangerous, to your patients.

City Pages: Growth Strategy Every Agency Needs to Deploy
Guest author and marketing consultant Roger McManus explains how Google's free City Pages system works and why you need to use it. (Do not share this article with your competitors.)

HCTR Book Review: Revolutionary Sales Guide for Pre- and Post-Acute Sales Professionals
Renowned sales trainer releases comprehensive guide for all pre-acute and post-acute sales professionals.

CMS News
— CMS Launches Public Reporting of CAHPS® Hospice Survey Results
— Next Home Health, Hospice & DME Open Door Forum February 28

Large Texas HHA Selects KanTime
KanTime signs another Texas agency, continuing its surge to larger and larger clients.

Vendor Watch
HeartLegacy® releases smartphone app for families of senior care residents. Company founder says app helps family members easily stay connected to loved ones at home or in residential care settings.

 
When you click on these ads,
you make sure HCTR continues to come to you for free.



























During the 1st Quarter of 2018, web sites of the above advertisers were visited by home care and hospice executives and staff 2597 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

Last Week's Most-Read Stories:
Successful Implementations Depend on Well-Structured Team
You cannot simply gather staff into a room and say, "Here is your new software." A successful implementation and training project requires a phased roll-out, well-defined team roles, and ongoing follow-up. Veteran healthcare at home IS consultant Darcey Trescone offers detailed guidelines based on years of experience with both successful and painful software implementations.
 
Differentiate Your Agency With A Unique Technology
Introducing "HeartLegacy," an Alabama company that makes video messaging between patients and families easy enough for the most tech-averse seniors to use.

As of this date, approximately 28,699,000 Baby Boomers have become Medicare eligible.



Notable Upcoming Conferences Free Webinars

2018 Annual Conference

AHHC of North Carolina

May 7-9
Sheraton Imperial Hotel & Convention Center

Register


West Coast Payer and Provider Summit to Address Social Determinants of Health for Complex PopulationsA World Health Care Congress Executive Series Event

June 4-5

Doubletree Resort Paradise Valley
Scottsdale, AZ


Download agenda

Post Acute 360: Strategy and Solutions Conference

Presented by: Lincoln Healthcare Leadership

June 25-27
Gaylord National Resort
National Harbor, MD
Information and Registration


Home Care Cruise

Sponsored by: HealthCare Synergy
Featuring: Melinda Gaboury, Michael Tidd, Paula Pettit
Dates: August 24-27
Location: Carnival Inspiration, Los Angeles to Ensenada, Mexico

Information and Registration

(Early Bird Pricing Ends May 15)


Hospice Financial and Administrative Management Academy

Presented by: The Health Group, LLC

Date: September 17-18
Location: Mirage Las Vegas

Information and registration


2018 National Leadership Conference *

Home Care Association of America

Date:
September 22-25
Location: Marriott Wardman Park Hotel
Washington DC

 

Information for Providers and Exhibitors


*HCTR will see you there.

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL

FY2019 Hospice Proposed Rule: What You Need to Know

Sponsored by HEALTHCAREfirst
Featuring:
Deanna Loftus, Director of Regulatory Compliance, HEALTHCAREfirst

Date: Tuesday, June 5
Time: 2:00 pm EDT

Free Registration

On April 27, 2018, CMS issued a proposed rule that would update FY2019 Medicare wage index and payment rates for Medicare hospice agencies. The proposed rule includes changes to the hospice payment rates, updates to the Hospice Quality Reporting Program (HQRP), and more. Ms. Loftus will review the latest information regarding proposed changes and how they may affect you.


Are You Marketing to the Wrong Person?
A Different Way to Get Home Health Referrals

Presented by Healthcare Synergy
Featuring: Melinda Rodriguez, PT, DPT, MSCS, LSVT
Date: Wednesday, March 7
Time: 10:00 a.m. PST; 1:00 p.m. EST

In this Webinar, you will:
  • Learn another way to market inpatient facilities other than discharge planners, case managers or social workers.
  • Discuss the role of Home Health in the challenging healthcare environment – Short Term Home health.
  • Describe the Continuum of Care Concept in the post acute care network
  • Identify strategies to reduce risk of acute care readmission.
  • Discuss options for discharge disposition for potential skilled nursing facility candidates to decrease SNF discharge rate for inpatient rehab units.

Register



Dementia, Alzheimer's, and Mental Health Aide Education

Presented by Curaport
Featuring:
J'non Griffin, RN, MHA, WCC, President, Home Healthcare Solutions, LLC

Date: Tuesday, May 15
Time: 2:00 p.m. EDT

Fee: $79 (per attendee)
Information & Registration

*This education session is approved for one (1) contact hour of Continuing Education for Nursing

 



Clinical Impact of OASIS-D

Presented by HEALTHCAREfirst

Featuring:

Deanna Loftus, HEALTHCAREfirst Director of Regulatory Compliance
Mary St. Pierre, RN, BSN, MGA, Regulatory Consultant

Tuesday, May 1
2:00 pm EDT

Free Registration

In March 2018, CMS released the draft of the latest version of the OASIS data set, OASIS-D. Modifications are being made to OASIS in order to comply with the IMPACT Act, to reduce data collection burden, and to improve formatting throughout the document. CMS is seeking approval from the Office of Management and Budget for a January 1, 2019 implementation date. Topics:

  • Addition of six new standardized items
  • The removal of 28 OASIS questions that will no longer be assessed.
  • Modification to M1311 to support a new standardized pressure ulcer measure.
  • Addition of responses to M1028, M1311, M2102 and removal of responses to M2310.
  • Review of additional changes to OASIS

 



ADR Education: Prevention & Response

Presented by Curaport

Featuring: Diane Link, RN, MHA

Date: Thursday, May 17
Time: 2:00 p.m. EDT
Fee: $79 (per attendee)

Information and registration

This education session is approved for one (1) contact hour of Continuing Education for Nursing


What Does Behavioral Health Have to do With Home Health Outcomes?

Presented by: Netsmart/DeVero
Featuring: Katherine J. Vanderhorst ,RN-BC,BSN and Dr. Amy Craven

Thursday, February 22
2:00 p.m. Eastern
Learn why integrating behavioral health with chronic care management can improve star ratings.

Many home health patients have co-existing Chronic Behavioral Health problems that are not dealt with. If not addressed, problems like anxiety and depression leave patients unable to self-manage diabetes, congestive heart failure, CHF, COPD and other serious medical conditions. This presentation will show why recognizing and managing behavioral health diagnoses and can have a positive outcome on your agency’s STAR ratings. Presented by Katherine J. Vanderhorst ,RN-BC,BSN and Dr. Amy Craven.

Registration



The Penalty Box Compliance Series Part 6: Audit-Proof Your Visit Notes

Presented by Curaport
Featuring Kristi Bajer, RN, MSN

Wednesday, March 21
1:00 p.m. EDT
$39

Information and registration

*This education session is approved for one (1) contact hour of Continuing Education for Nursing


Webinar hosts, send your announcements to: Conferences@RowanResources.com

Did you receive this issue as a forward from a colleague? Would you like to have your own free subscription? Click here.

Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.

HCTR is free to subscribers and supported by its generous advertisers. To inquire about presenting your message to our 5,000 subscribers, write to Kristin in our ad sales department, Kristin@RowanResources.com.