Volume 7, Number 10 — February  14, 2018

Dear Healthcare at Home Colleague,

Keeping up with new technologies from new companies and announcements from CMS has kept us busy here at Home Care Technology Report this week. Though pundits agree that the budget the White House sent to Congress has little chance of passing without substantial changes, we are also keeping a close eye on how proposed Medicare and Medicaid cuts might affect in-home care providers through the 2018 and 2019 budget years.

Leading this week's report is the second installment of our new consulting author Darcey Trescone's series on software implementation do's and don't's. In part two, she describes how to assign roles and divide the project into phases. Her insights, based on deep experience with both successful and disastrous implementations, just may save you thousands of wasted hours, not to mention dollars.

There are two CMS announcements this week. One is aimed at hospice and palliative care providers. The other is critical information for anyone who does not plan to retire within the next 10 years and anyone who will be enrolling in Medicare over that same time period. In other words, everyone.

Regarding new technologies, we found two this week. Rather than force you to choose which one to read first, we decided to explore just one this week and take our time putting together our report on the other. That second one involves a major case study, showing what the technology has already accomplished. We'd like to digest it first, so look for our story on "iHealthHome" next week.

For now, I am certain you will enjoy our interview with the CEO and co-founder of "Heart Legacy," a company that helps seniors to connect with family members and to create a permanent video memories. You'll be touched by the story that inspired Walt Armentrout to begin this journey.

Note in our Free Webinars section at the bottom of this page that a valuable instructional session sponsored by Netsmart and DeVero has been rescheduled for February 22. "What Does Behavioral Health Have to do With Home Health Outcomes?" will be presented at no charge by Katherine J. Vanderhorst, RN-BC,BSN and Dr. Amy Craven.

Have a great week. Keep making a difference!


Editor signature
Tim Rowan

Successful Implementations Depend on Well-Structured Team
You cannot simply gather staff into a room and say, "Here is your new software." A successful implementation and training project requires a phased roll-out, well-defined team roles, and ongoing follow-up. Veteran healthcare at home IS consultant Darcey Trescone offers detailed guidelines based on years of experience with both successful and painful software implementations.

Differentiate Your Agency With A Unique Technology
Introducing "HeartLegacy," an Alabama company that makes video messaging between patients and families easy enough for the most tech-averse seniors to use.

CMS Office of the Actuary releases 2017-2026 Projections of National Health Expenditures
National health expenditure growth is expected to average 5.5 percent annually over 2017-2026, according to a report published today as an “Ahead Of Print” by Health Affairs and authored by the Office of the Actuary at the Centers for Medicare & Medicaid Services.

Hospice QRP Available in CASPER QM Reports
CMS has added Composite Process Measure to Hospice-Level and Patient Stay-Level CASPER QM Reports.

When you click on these ads,
you make sure HCTR continues to come to you for free.

During the 4th Quarter of 2017, web sites of the above advertisers were visited by home care and hospice executives and staff 2855 times.

To inquire about placing your message here, contact:


Last Week's Most-Read Stories:
Klas Declares Size Does Not Matter: Thornberry Best for 5th Consecutive Year
Scoring 93.1 on the Klas customer satisfaction scale, Thornberry once again soars above the scores of its far larger competitors.
Why Do We Throw Away Our Competitive Advantage?
Selecting new EMR software is difficult enough. Conducting a comprehensive, effective implementation might be even harder, but is equally important, says guest author Darcey Trescone.

As of this date, approximately 28,622,000 Baby Boomers have become Medicare eligible.

Notable Upcoming Conferences Free Webinars

2018 National Leadership Conference
ElevatingHOME Annual Meeting
March 7-9
Grand Hyatt
Washington DC
Information and registration

New England Home Care and Hospice 2018 Conference
Presented by Home Care Associations of:
New Hampshire
Rhode Island

April 25-27
Cliff House Maine Hotel
Cape Neddick

Information and Registration

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Hotel or Conference Center, City, State

Creating A Successful Preceptor Program in Home Health Care

Sponsored by Elevating Home
Michael Ward RN, BSN, Division Director; BAYADA Pediatrics; Margit Moran, RN, BA, Director of Pediatric Clinical Education at BAYADA

Thursday, March 29
1:00 - 2:00 pm EDT

Information and registration

Are You Marketing to the Wrong Person?
A Different Way to Get Home Health Referrals

Presented by Healthcare Synergy
Featuring: Melinda Rodriguez, PT, DPT, MSCS, LSVT
Date: Wednesday, March 7
Time: 10:00 a.m. PST; 1:00 p.m. EST

In this Webinar, you will:
  • Learn another way to market inpatient facilities other than discharge planners, case managers or social workers.
  • Discuss the role of Home Health in the challenging healthcare environment – Short Term Home health.
  • Describe the Continuum of Care Concept in the post acute care network
  • Identify strategies to reduce risk of acute care readmission.
  • Discuss options for discharge disposition for potential skilled nursing facility candidates to decrease SNF discharge rate for inpatient rehab units.


Compliance Program Basics

Presented by Curaport
Featuring: Stephanie Koehn, RMA, CPC, CPPM, CPCO

Tuesday, March 20
2:00 p.m. EDT

Fee (per attendee): $49
Information & Registration

This education session is approved for one (1) contact hour of Continuing Education for Nursing

The Hospice Cost Report
Prepare Your Way With Expert Advice from Maureen Laskowski

Presented by Healthcare Synergy

Monday, March 12
10:00 a.m. PDT; 1:00 p.m. EDT

Click here to register

Home Health Aide Skills and Documentation

Presented by Curaport

Featuring: J'non Griffin, RN, MHA, WCC, Owner & President, Home Healthcare Solutions, LLC
Thursday, March 22
2:00 p.m. EDT
Information and registration


*This education session is approved for one (1) contact hour of Continuing Education for Nursing



What Does Behavioral Health Have to do With Home Health Outcomes?

Presented by: Netsmart/DeVero
Featuring: Katherine J. Vanderhorst ,RN-BC,BSN and Dr. Amy Craven

Thursday, February 22
2:00 p.m. Eastern
Learn why integrating behavioral health with chronic care management can improve star ratings.

Many home health patients have co-existing Chronic Behavioral Health problems that are not dealt with. If not addressed, problems like anxiety and depression leave patients unable to self-manage diabetes, congestive heart failure, CHF, COPD and other serious medical conditions. This presentation will show why recognizing and managing behavioral health diagnoses and can have a positive outcome on your agency’s STAR ratings. Presented by Katherine J. Vanderhorst ,RN-BC,BSN and Dr. Amy Craven.


The Penalty Box Compliance Series Part 6: Audit-Proof Your Visit Notes

Presented by Curaport
Featuring Kristi Bajer, RN, MSN

Wednesday, March 21
1:00 p.m. EDT

Information and registration

*This education session is approved for one (1) contact hour of Continuing Education for Nursing

Webinar hosts, send your announcements to: Conferences@RowanResources.com

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