Volume 5, Number 42 December  7, 2016



Dear Healthcare at Home Colleague,

Everybody is wondering how healthcare is going to change when the Republicans take control of both houses of Congress and the White House next month. Veteran political watchers are saying any major change will be gradual, following the deliberate process of getting multiple bills signed into law. So rather than fretting over an uncertain and likely distant future, we will keep our focus on what you need to know today and leave it to others to prognosticate.

What you need to know today is that you should sign up right away to join me and a Who's Who of other consultants on the 6th Annual Medicare Compliance Cruise. Spend the week of January 15-22 in the Caribbean with attorneys Liz Pearson and Lucian Bernard, Medicare Consultant Jim Plonsey, Sales and Marketing Trainer Cheryl Peltekis, Financial Planner Patrick Brown and myself. Learn from the experts about current compliance law and the changes coming from the new administration, on the day the new President takes the oath of office. Click here for itinerary and registration information.

If a cruise ship is not your thing, and if you are a Complia client, using Procura, ContinuLink, Igea, SunCoast or Progresa software, you should still put Florida on your calendar. At the annual Complia user group meeting, I will be joined by keynote speakers Michael Burcham, CEO of Narus Health, and Dan Crippen, former Executive Director of the National Governors Association. Join us in Clearwater, February 6-10.

Another thing you need to know today is whether ZPIC investigators are on your doorstep. As their contracts run out, to soon be replaced by the new CMS UPIC fraud and abuse recovery system, they are growing more anxious to maximize the size of their final commission payments. You know the Medicare Conditions of Participation and Conditions of Payment manuals. You know, for the most part, what you have to do to receive and keep claims payments. But do you know who these people are, the individuals hired to investigate your worthiness to care for Medicare beneficiaries?

It turns out they are people, just like you. They hold down jobs and, for the most part, try to do a good job. However, so much of what they do is subjective, it also turns out their mood on any given day impacts their decisions — and their work environment influences their mood. So we thought it might be a good idea to learn a little about that work environment. We went to the source, the investigators themselves, in the place where they are most likely to be open and honest: anonymous online discussion sites. You will be amazed at what we found there.

Lastly, you need to know about some free webinars coming up in the next few days. Click on the banner ad above to register for Kinnser's instructions on CMS's 2017 Final Rule. Click on the PlaymakerCRM ad on the right side of this page to learn "How to be the Top Dog Sales Rep" from Cheryl Peltekis. And scroll down to the bottom of this page to our listing of upcoming conference and webinars for more, including "Caring for the Caregiver: What Managers Need to Know to Prevent Burnout," presented by Relias Learning.

Have a great week. Keep making a difference!


Editor signature
Tim Rowan



New York to Let Aides Administer Meds
Home care aides in New York who get additional training will be able to give medication to patients under a new state law.

Telephone Talks with Nurse Can Reduce Hospital Re-admissions, Study Says
Software vendors such as Ankota and Triple Aim Technologies have been trying to convince us of the efficacy of regular phone calls to patients following discharge from a hospital stay. Now there is research indicating they were right.

A Peek Into ZPIC Working Conditions May Explain High Error Rate
As the ZPIC system gives way to a new Unified Program Integrity system, we thought it would be helpful to get some insight into the people who have been investigating the care given by Medicare providers, looking for fraud and abuse. What better source than the people themselves?

Time Running Out to Receive Free Copy of the 2016 Home Care CEO Leadership Study
Participate in the 2016 Home Care CEO Leadership Study before December 31 and receive a free copy of the final research report. This guest article by Stephen Tweed explains other participation benefits, links to the survey and complete instructions.

 
When you click on these ads,
you make sure HCTR continues to come to you for free.































During the 3rd Quarter of 2017, web sites of the above advertisers were visited by home care and hospice executives and staff 2425 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

Last Week's Most-Read Stories:
Who is CMS Administrator-Designate Seema Verma?
President-elect Donald Trump has named his choice for CMS Administrator. Who is Seema Verma and what kind of administrator will she be?
 
Epic Lands Another Home Health Agency
California standalone not-for-profit says Epic will help it create interoperability of patient records with thousands of physicians and hundreds of hospitals.

As of this date, approximately 23,848,000 Baby Boomers have become Medicare eligible.



Notable Upcoming Conferences Free Webinars

The 6th Annual Medicare Compliance Cruise *

Presented by Pearson & Bernard, PSC

January 15-22
Departs from Ft. Lauderdale
Information and registration


2017 Northeast Home Health Leadership Summit

Sponsoring Associations:

  • Connecticut Association for Healthcare at Home
  • Home Care and Hospice Alliance of Maine
  • Home Care Alliance of Massachusetts
  • Home Care Association of New Hampshire
  • Home Care and Hospice Association of New Jersey
  • Home Care Association of New York State
  • New York State Association of Health Care Providers
  • Rhode Island Partnership for Home Care
  • VNAs of Vermont

January 17-19, 2017
Colonnade Hotel
Boston

Information and Registration


OASIS-C2: The Next Steps

Texas Association for Home Care & Hospice
Presented by Lisa Selman-Holman
January 19, 2017
Westin Riverwalk Hotel

San Antonio 
Details and registration


Homecare 100 *February 4-7
Ritz-Carlton
Amelia Island, FL
Registration is full. To be added to the waiting list, contact Miriam Adams at madams@lincolnhc.com

National Leadership Conference *
Sponsored by:
Visiting Nurse Associations of America

Alliance for Home Health Quality and Innovation

April 19-21

Hilton San Diego Bayfront
https://www.homebasedcareevents.com/

Omaha System International ConferenceA Key to Practice, Documentation and Information Management
April 20-22, 2017
Eagan, MN
Bi-annual conference offers opportunities to gain knowledge about using electronic health records across diverse settings, exchanging health information, and enabling data sharing among practice, education, and research. For additional information about the conference, the call for poster abstracts and award nominations, and to register, visit www.omahasystem.org/conferences.html.
Email abstracts to lchoromanski@gillettechildrens.com

ATA Annual Meeting

American Telemedicine Association
April 23-25
Orange County Convention Center
Orlando

http://www.ata2017.org


Pediatric Home Care Conference

Texas Association for Home Care & Hospice
May 9
Omni Austin Hotel Southpark

Details and registration


New England Home Care & Hospice Conference & Trade ShowMay 16-18
Radisson Hotel
Manchester, NH
Brochure and Registration

Annual Conference *Home Care Association of Colorado
May 17-19
Keystone Resort & Conference Center
Keystone, CO
http://www.homecareofcolorado.org


Home Health Emergency Preparedness CoP Requirements:
Getting Your Agency Ready

Featuring Mary St. Pierre, RN, BSN, MGA
Free, sponsored by HEALTHCAREfirstSeptember 13

1:00 pm Central Time
Omni Austin Hotel Southpark

Details and registration

http://www.healthcarefirst.com/webinars/

  • Overview of the emergency preparedness requirement
  • What surveyors will be looking for
  • Steps home health agencies should take to prepare

Our Home Care Landscape: Big Challenges, Bigger Opportunities *
Annual Meeting of the Home Care Association of America
October 8-11
Austin, TX
Information and registration

AHHC 2017 Leadership ConferenceAssociation for Home & Hospice Care of North Carolina
October 9-10
Holiday Inn Resort
Wrightsville Beach

Click here to register

HCSSA Administrator Program
Texas Association for Home Care & Hospice
November 13-15
Westin Galleria
Houston
tahch.org

*HCTR will see you there.

4th Annual Home Care Winter Warm-Up
Home Care Association of Florida

January 16-17
Boca Raton Marriott
Keynotes by Stephen Tweed, Bill Dombi, 12 others

Information and Registration


CONNECTED HEALTH: Remote Patient Monitoring and Telehealth Summit

6th Annual Care Coordination and Technology Congress

January 24-26
Renaissance Atlanta Waverly Hotel & Convention Center
Agenda:
Designing successful bundles without collaboration between inpatient and post-acute (PAC) providers inhibits the cost-savings opportunities that make bundled payment a valuable model for hospitals and health systems. Designing care management incentives and solutions for complex patients requires integration across hospitals, home care, and the extended continuum of provider organizations.
Register for in-person or online participation


2018 National Leadership Conference
ElevatingHOME Annual Meeting
March 7-9
Grand Hyatt
Washington DC
Information and registration

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL

2017 Regulatory Updates, Including Home Health Conditions of Participation

Free Webinar Hosted by DeVero Software and Relias Learning
Featured Speakers: Michael Tidd, Healthcare Synergy; Robert Love, DeVero
Tuesday, March 21
2:00 pm EDT / 11:00 am PDT

Register Here


A New Approach for Home Health Face-to-Face:
Updated Info, Updated Insights

Sponsored by Kinnser Software
Featuring Arlene Maxim, RN
Thursday, April 20
1:00 pm EDT

Learn:

  • What CMS requires for "adequate documentation" under Face-to-Face
  • How to handle inadequate progress notes provided by the physician/in-patient facility
  • Exactly what to include on your checklist of items for the physician's packet

Free: Register here



How to be the TOP DOG Sales Rep
Sponsored by PlaymakerCRM
Featuring Cheryl Peltekis, RN
December 14
2:00 EST
Register here


Clinician Recruitment, Retention & Satisfaction: Does Technology Help or Hinder?

Sponsored by Brightree and Elevating Home
Featuring: Karri Harpole, RN, BSN, Brightree; Tarrah Lowry-Schreiner, President & CEO, Sangre de Cristo Hospice & Palliative Care; Wendy Cofran, CIO, Century Health Systems, Inc.; Melissa Polly, MBA, Brightree Product Marketing (moderator)

Wednesday, July 26
1:00 pm EDT

Learn:

  • Best practices related to the use of technology and the best way to engage clinicians in a model that provides the most value the organization, including recruitment, retention and satisfaction; 
  • From colleagues, how to get the most value from the use of technology from clinical documentation and nurse satisfaction to operational efficiencies; and,
  • How changes in the post-acute environment, from regulatory drivers to value-based care, drive effective utilization of technology.

Register



    Workforce Webinar Series: Stacking the Odds in Your Favor
    Best Practice Selection Strategies


    Presented by ElevatingHOME

    All programs in the series have been archived for those unable to attend live:

     

    • Part 1, "Why Staff Leave and How to Keep Them," sponsored by Exact Recruiting, a Simione Talent Solution. Click here to view this session.
    • Part 2, "From Turnover to Engagement for the Healthcare Executive," sponsored by Relias. Click here to view this session.
    • Part 3, "The ROI of Using Pre-Hire Assessments," sponsored by Relias. Click here to view this session.
    • Part 4, "Stacking the Odds in Your Favor: Best Practice Selection Strategies," sponsored by Home Health Selection Solutions. Recorded 11/28, recording available soon.

    Upcoming topics in the Workforce Webinar Series:

    Part 5: "Recruiting and Compensation Strategies that Work," sponsored by Exact Recruiting, a Simione Talent Solution
    December 5 | 1:00 p.m. ET

    Register here

     

    Part 6: "Employee Engagement: Your Key to Exceeding Home Health and Hospice Outcomes," sponsored by Fazzi Associates
    December 12 | 1:00 p.m. ET

    Register here

     

    Part 7: TBD
    December 19 | 1:00 p.m. ET
    Details coming soon.


    Why your claims are being denied:  Performing a self-assessment of your ZPIC, Pre-Claims, and VBP liabilities

    Featuring Michael McGowan, CEO, OperaCare
    Tuesday, January 17
    2:00 p.m. EST
    Cost:  $79
    Register


    2017 What You Need to Know about Electronic Visit Verification

    EVV offers many benefits to agencies and care providers, and choosing the right solution can lead to improved operating efficiency, caregiver communication, quality of care, and client satisfaction.

    Wednesday, March 15
    11:00 am MST - 12:15 pm MST

    Register Here



    How to Attract and Retain Health System Relationships

    Presented by Netsmart
    Ongoing
    Free
    Watch now

     


    Under Pressure — OASIS Service Utilization Review

    Presented by Michael McGowan of OperaCare
    Thursday, April 6
    12:00 p.m. EDT
    Cost: $49
    Registration



    What You Need To Know About Electronic Visit Verification
    Presented by Darby Anderson, CDO, Addus HomeCare Corporation
    Sponsored by CellTrak
    Wednesday, April 12
    1:00 p.m. EDT
    Cost:  Complimentary
    Registration link
     


    Understanding the Effect Functional Scoring Has on Your Agency
    Presented by Chad Whitefield, PTA, Managing Partner of Advance Rehabilitation Management Group
    Thursday, April 13
    2:00 p.m. EST
    Cost:  $99
    Registration link 


    Increase Referrals, not Overhead- Streamlining the Intake Experience

    A streamlined, efficient intake process creates a better patient experience and improves referral relationships. During this webinar, industry experts will share their quick tips and best practices for improving your intake process and managing your organization's revenue cycle.

    Sponsored by Forcura
    Featuring: Craig Mandeville, Founder & CEO of Forcura Jessica Stover, Senior Manager of Blacktree Healthcare Consulting
    Tuesday, Oct 3
    2:00 pm EDT

    Registration


    QAPI Overview

    Presented by Diane Link, BlackTree Healthcare Consulting
    Tuesday, May 23rd
    2:00 p.m. EST
    Cost:  $99
    Registration


    International Guidelines for Home Health Nursing

    Presented by: International Home Care Nurses Organization (IHCNO)

    Wednesday, October 25
    11
    :00 a.m. - 1:00 p.m. EDT
    Registration

    www.ihcno.org/Registration

    Contact person: Marilyn Harris marilyn@ihcno.org



    Patient Engagement & Health Literacy

    Presented by Curaport

    Featuring Stephanie Koehn, RMA, CPC CPPM, CPCO
    Thursday, December 7
    2:00 p.m. EST
    Cost: $39
    Click here to register



    QAPI Series, Part 4: Revenue Cycle Management

    Presented by Curaport

    Featuring Diane Link and Nick Seabrook of BlackTree Healthcare Consulting
    Tuesday, December 12
    2:00 p.m.EST
    Click here to register



    Strategic Use of Technology in Home Health and Hospice Organizations

    Presented by: Elevating Home and Brightree

    Thursday, October 12
    1:00 p.m. EDT

    Speakers include:

    • Melissa Polly, Brightree (Moderator)
    • Paul Pisano, CEO, Interim Healthcare - Hartford
    • Tarrah Lowry-Schreiner, CEO, Sangre de Cristo Hospice & Palliative Care
    • Todd Montigney, Managing Director and Founding Member, BlackTree Healthcare Consulting
    • Nick Knowlton, CommonWell Alliance and Brightree

    Registration



    The Penalty Box Compliance Series: Part 3, Care Planning for HHGM & VBP Success

    Presented by Curaport
    Featuring Kristi Bajer, RN, MSN, VP OperaCare
    Wednesday, December 6
    1:00 p.m. EST
    $39

    Click here to register



    Navigate your Way to Referral Success in 2018

    Presented by Home Care Sales

    Featuring Melanie Stover and Cheryl Peltekis
    Friday, December 15
    12:00 p
    .m. EST
    Registration and Information



    Webinar hosts, send your announcements to: Conferences@RowanResources.com

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