Volume 8, Number 43 December  4, 2019




Dear Healthcare at Home Colleague,

Before I get to this week's news, I am pleased to introduce a new feature that I hope will gain traction and become a regular one. This week, when you click on the "Listen" button at the top of this column, you will hear, instead of my usual news summary, an interview with the founder of a new technology company. Cara Lunsford, RN, is the founder and CEO of HolliBlu Inc. Ms. Lunsford describes it as an online community for nurses. She developed it after working in hospitals, home health, and hospice and seeing that nurses needed support, encouragement, and opportunities for advancement. After you check it out, I would very much appreciate your feedback on two questions: 1) do you like this format? 2) would you like to be interviewed next? editor@homecaretechreport.com

 

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In this week's news: Ohio continues to struggle to get EVV right. Though the federal deadline is a few weeks away, Ohio Medicaid started its program last February. We found out why they erased all 3rd-party alternate vendors from their approved list and started over with a new application and approval process. See Ohio Medicaid Restarts EVV Vendor Approval with Complia Health.

CMS wants home health agencies to know that time is running out to apply for an account on the Quality Improvement and Evaluation System (QIES). You need to read the entire CMS bulletin that we reproduced for you but, just in case you do not, here is the gist of it: failure to obtain access to iQIES by December 23rd will impact your agencies' ability to submit assessment data needed for claims matching purposes after January 1, 2020. Claims that cannot be matched to assessments will be returned to the HHA, delaying Medicare payment. The last thing you need in 2020 is delayed payments. Read it here: "iQIES Access Deadline Approaching - Provider Action Needed"

 

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Vendor Watch
We have two announcements from the industry's vendors this week and they impact both private duty and Medicare/Medicaid providers. AlayaCare has forged integrations with two online education services, CareAcademy and Nevvon. In a surprise announcement, John Damgaard released a thank you letter to customers, saying he is stepping down as CEO of MatrixCare. Scroll down for the links to both of these news items.

While you are scrolling down this page, notice how many free webinars are scheduled between now and the end of the year, starting Thursday.

Worth the Trip
I am looking forward to meeting my Ohio readers next week. I will be delivering the keynote address at the Ohio Council of Home Care & Hospice's first annual "Com Care Con," a day to explore the importance of technology in post-acute care. Scroll down to our "Conferences" section for more information, or click here to register.

Peeking around the corner to 2020, Home Care 100 is set for January 19-22 in Miami. Information and registration can be found here. I am looking forward to seeing you there.

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Have a great week. Keep making a difference.

 

 

 

Editor signature
Tim Rowan



Ohio Medicaid Restarts EVV Vendor Approval with Complia Health
Complia Health's Mobile Edge first EVV vendor added to Ohio's second try at making a list of approved 3rd-party EVV vendors.

iQIES Access Deadline Approaching - Provider Action Needed
Failure to obtain access to iQIES by December 23rd will impact your agency's ability to submit assessment data. Claims that cannot be matched to assessments will be returned to the HHA, delaying Medicare payment.

AlayaCare Partners With CareAcademy and Nevvon to Enhance Caregiver Education
The partnerships and integrations provide agencies and caregivers with a simple and efficient way to continue their in-service education requirements anytime, anywhere.

MatrixCare CEO Stepping Down
President and CEO of MatrixCare, John Damgaard, releases a thank you letter to customers as he steps down from his position:

 
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During the 4th Quarter of 2019, web sites of the above advertisers were visited by home care and hospice executives and staff 3664 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

Last Week's Most-Read Stories:
Casamba Clients Respectfully Disagree
After reading Casamba's updates on its ransomware attack, some software users insisted on telling a different story.
 
Casamba Reports All Customers Operational After 11/14 Ransomware Attack
Hundreds of home health and hospice providers shut down for two weeks after ransomware attack.

As of this date, approximately 35,860,000 Baby Boomers have become Medicare eligible.



Notable Upcoming Conferences Free Webinars

Conference: Successful Home Health Transformation

Hosted Dixon Healthcare Solutions, Inc.

Date: December 5-6
Location
: Bally's, Las Vegas
Time: 7:00 am - 4:00 pm
Speakers: Richard K. Dixon, Cheryl Peltekis, RN, Meaghan McCormick, Esq., Donna Floyd, RN, BSN, J'non Griffin, RN, MHA, HCS-D, BCCH-C, COS-C, WCC; Annette Lee, RN, MS, HCS-D, COS-C; Cory Mertz, managing partner for a leading healthcare M&A firm.

Information and Registration

Approved for up to 10 hours of Continuing Nursing Education by Corexcel, an accredited provider by the American Nurses Credentialing Center's Commission on Accreditation.

 


 

WEBINAR: PDGM Preparation: Operational Strategies

Sponsored by Kornetti & Krafft Health Care Solutions & MedBridge

Date: December 5
Time: 1:00 pm EST

Information and Registration

Knowing that resources are tight as PDGM approaches, Kornetti & Krafft is offering a free overview of OASIS D1 to ensure that changes to this critical data collection instrument do not get lost in the shuffle.

What is Included:

  • Highlight key differences between OASIS D and D1
  • Make an informed decision about the use of "=" as a response
  • As an outsourced OASIS/Coding company, the most commonly seen OASIS errors and proven strategies for success will be included.

 


WEBINAR: Manage Intake Orders with WellSky + Forcura

Date: December 5
Time: 1:00 pm - 2:00 pm EST

Information and registration

Jonathan Fluhart, Intrepid USA VP of Technology & Process Excellence and Windy Adams, Forcura Director of Strategic Partnerships, will share how the WellSky and Forcura workflow solution is enabling Intrepid USA to:

  • Go 100% paperless by digitizing all faxes and eliminating manual document scanning
  • Streamline intake documentation by driving referrals, authorizations and labs to one centralized location
  • Instantly reconcile signed orders and notifications that documents are ready for approval and billing

FREE WEBINAR: Quarterly Home Health Topics Discussion: The Truth about PDGM Reimbursement

Sponsored by: Healthcare Synergy

Date: December 18

Presented by: Michael Tidd, LVN, COS-C, COS-D

Information and Registration


Free Webinar: "One Last PDGM Webinar"

Sponsored by: Gateway

Date: December 27
Time: 12:30 pm - 1:00 pm CST
Featuring: Arlene Maxim, RN, HCS-C

Information and Registration
This FREE, 30-minute webinar will provide answers to the most frequently asked questions on PDGM, and actual solutions to this major challenge.


Homecare 100 *January 19-22
JW Marriott Miami Turnberry Resort
Miami, FL

https://www.homecare100.com/

Training: Sales Coach Certification

Presented by Healthcare Strategica, LLC

Featuring: Michael Ferris
Location: Westin Lake Las Vegas Resort, Henderson, NV
Date: February 18-21

Information and registration

Your sales management team is critical to the results from the sales teams they manage, day to day, month to month and quarter to quarter. The goal must be to drive more admissions with less expenditure on sales and marketing. The best way to do that is to is to increase the number of admissions generated by EVERY member of the sales team.  That will drive down your acquisition cost of each new admission – this metric, cost of sales per admission, is the one that will drive most top and bottom line success!

Sales Managers have four basic functions – manage, train, coach and mentor. For most, the greatest challenge is to have enough time to spend in the field coaching ALL of their sales professionals.  We know, though our research and experience, that the NUMBER ONE way to increase the results of home health and hospice sales professionals is to have regular, effective sales coaching.  Coaching WILL drive the most results consistently.

Sales Coach is the newest, fastest growing position in home care. A Sales Coach can spend the entire week in the field or in the training room, wherever you need them. This frees up your time and allows you to be able to manage a larger team, spend more time where it counts, have consistent on-boarding practices and a happier sales team that is hitting and exceeding all expectations.

Our new Sales Coach Certification Course is the answer to having a Sales Coach up and operational in a hurry. Sales Coach Certification Course participants will get actual time working with and coaching Bootcamp attendees. And, because this is a very nice, secluded, non-gaming location, there is not the same level of distraction you find at a casino on the strip.

Who should attend?

•            Sales Coaches
•            Sales Managers who want to improve their coaching, training and onboarding
•            Senior Leadership who want to understand how to maximize their sales structure for success

Location:

Westin Lake Las Vegas Resort located in Henderson, NV – about a 30 minute drive from the Las Vegas airport.  Uber or Lyft is your best option but if you drive, parking is free!  Once you are there, you have everything you need and a shuttle to take you to restaurants or stores in the area.  The special room rate is available for a few days before and after the event, so if you want to hit the golf course or just relax, please come early or stay late.  This is a non-gaming property that has restaurants, bars, pools, putting green, sport court, gym, hiking and biking trails.


Conference: The 17th Annual World Health Care Congress

17 Years of Empowering and Connecting Leaders in Health Care Transformation

Date: March 29-April 1, 2020
Location
: Washington, DC

Information and Registration

It’s never too soon to begin planning your experience at the 2020 World Health Care Congress. View the agenda snapshot and gain access to 100+ sessions across 15+ learning tracks:

  • Payer Transformation
  • Member Engagement and Retention
  • Provider Transformation
  • Care Delivery Integration
  • Medicaid & Health Policy
  • Behavioral Health - NEW IN 2020!
  • SDoH Business Strategy
  • SDoH Tech
  • Pop Health Analytics
  • AI & ML Applications - NEW IN 2020!
  • Innovation & Investments
  • Front Line Leadership
  • Women Leaders in Health Care
  • Self-Insurance Strategy
  • Worksite Clinics
  • Direct Contracting
  • Workplace Mental Health
  • Benefits Adviser Leadership
  • Medical Travel


Conference: Leading Age Leadership Conference

Hosted by: VNAA, Elevating Home, and Leading Age

Date: April 5-6
Location:
OMNI Shoreham Hotel, Washington DC

Information and Registration

With the Leadership Summit, LeadingAge has designed an event for forward-thinking leaders to connect, engage in dialogue, and deepen their knowledge about the future—how we can shape it, and the paths to get there together.

 


Seminars - NAHC and HHFMA PDGM Roadshow 

Sponsored by: The National Association for Home Care & Hospice (NAHC), Home Care and Hospice Financial Managers Association (HHFMA), and NAHC Forum of State Associations, have joined together to co-host 12 intensive, one-day seminars across the country to prepare home health operators for PDGM.  

The Patient-Driven Groupings Model (PDGM) is here and home health agencies are already dealing with the most important change to home health payment in the 21st century. What is working? What is causing problems? Agencies need the latest information and advice on how to make sure their businesses prosper in the PDGM era.

Dates and Locations:
  • March 30:    Boston area, MA
  • March 30:    Seattle, WA
  • March 31:    Kansas City, MO
  • March 31:    Charlotte, NC
  • April 1:         Ontario, CA
  • April 7:         Orlando, FL                              
  • April 7:    Houston, TX
  • April 7:    Columbus, OH
  • April 7:    Salt Lake City, UT
  • April 8:    New Orleans, LA
  • April 8:    Minneapolis, MN
  • April 14:  Philadelphia area, PA
Additional Information and Registration To Be Announced Soon!


*The Rowan Report will see you there.

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL

Webinar hosts, send your announcements to: Conferences@RowanResources.com

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