Volume 5, Number 42 December  14, 2016



Dear Healthcare at Home Colleague,

Another farewell this week. John Shinn sold the company he founded in 1995 to Kinnser last year. Now he has decided the new owner is ready to manage PPS Plus without him, with the help of the staff of clinical and coding experts that John brought together over the years. We called to wish him well in whatever he decides to do next. He said he does not know yet what that might be but we are sure, whatever it is, he will be good at it.

In this week's news: We keep looking for reasons for optimism in Illinois but they remain elusive. Our update on the progress of CMS's Pre-Claim Review program reports on information from NAHC and the Illinois association that providers are getting better at getting their documentation right but CMS and PGBA are getting worse at reviewing the documents.

Too many Fitbits. not enough wrists? Our telehealth reporter, Audrey Kinsella, has found a solution to the 21st-Century phenomenon known as "Fitbit-on-the-shelf." And it may be a tax deductible solution at that.

HCTR book review: We read Tina Marrelli's new book and can highly recommend it, not only for your orientation sessions but for your seasoned veterans as well. See our review of Home Care Nursing: Surviving in an Ever-Changing Care Environment.

Come and let me take you on a sea cruise. I mentioned before that I have been invited to be a presenter on next month's Compliance Cruise. It is not too late to register to join me. Good thing, as there is now more reason than ever to bone up on the ever-changing compliance landscape. Read our interview with attorney Lucian Bernard about the OIG's threat to ratchet up its focus on home healthcare in its efforts to root out fraud and abuse from Medicare. Not scared enough yet? How's this? The OIG also says it is shifting its efforts toward finding individuals to imprison instead of organizations to fine.

If you are not the cruise type, and if you happen to be a Complia Health customer, maybe you would rather join me near the water instead of on it. Complia Health is hosting "CARE," its 2017 customer user conference, in Clearwater, February 6 through 10. Aimed at users of ContinuLink, Suncoast, Procura, Igea and Progresa software, the conference will provide two days of intensive training on each product during the pre-conference and then present nationally known keynote speakers and 25 breakout sessions on such key issues as Revenue Cycle Management, Effective Billing Practices, Moving from Medicare to Medicaid, Recruiting Nurses and more. Industry leaders from companies like eSolutions, Exact Recruiting, SAP and others are leading breakout sessions, and I will give my best forecast of Healthcare at Home technologies for 2017 and beyond. Complia Health customers may register at compliahealth.com/CARE.

Get ahead of the competition: Lastly, I am pleased to report on the acceptance and successes of the agencies that have piloted my new patient reviews gathering system I have been telling you about. One typical organization climbed from Google Purgatory on page 11 to the top of Google search results in a little over a month. Their referrals and phone inquiries are climbing rapidly. This system works. If you would like it to work for your Medicare or Private Duty agency, learn more here.

We will publish a couple more issues before the end of the year but, just in case you are on vacation and miss them, let me take this opportunity to wish you a Merry Christmas and the happiest of every holiday you celebrate as we pass through the winter solstice and into 2017. Keep making a difference!!!

 


Editor signature
Tim Rowan



PCR Improving as PGBA Behavior Grows Increasingly Inexplicable
Illinois providers doubt CMS knows what PGBA pre-claim reviewers are doing.

Home Health Will Continue to Be An OIG Target
The OIG has made it clear that the effort to eradicate Medicare fraud, waste and abuse will continue as the Presidential transition proceeds. With this announcement they have issued a disturbing warning.

Tina Marrelli's "Home Care Nursing:" An HCTR Book Review
Looking for a last-minute Christmas gift? Tina Marrelli's "Home Care Nursing: Surviving in an Ever-Changing Care Environment," should be the shelf — no, front and center on the desk — of every Healthcare at Home owner, administrator, nurse and therapist.

Holiday Re-Gifting for a Good Cause
Is your activity tracker on your wrist or in a drawer right now? If you have more FitBits than you need, and if you would like to see more elderly people benefiting from them, check out this new service our telehealth reporter Audrey Kinsella found.

 
When you click on these ads,
you make sure HCTR continues to come to you for free.



























During the 3rd Quarter of 2017, web sites of the above advertisers were visited by home care and hospice executives and staff 2425 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

Last Week's Most-Read Stories:
A Peek Into ZPIC Working Conditions May Explain High Error Rate
As the ZPIC system gives way to a new Unified Program Integrity system, we thought it would be helpful to get some insight into the people who have been investigating the care given by Medicare providers, looking for fraud and abuse. What better source than the people themselves?
 
New York to Let Aides Administer Meds
Home care aides in New York who get additional training will be able to give medication to patients under a new state law.

As of this date, approximately 23,925,000 Baby Boomers have become Medicare eligible.



Notable Upcoming Conferences Free Webinars

Pre-Claim Revue Seminars
Presented by QIRT
Seminars and webinars will be offered in the pilot states in advance of each state's pre-claim start date.

  • Florida seminars in September (PCR roll out date:October 1, 2016)
  • Texas seminars in November (PCR roll out date: December 1, 2016
  • Michigan and Massachusetts seminars in December (PCR roll out date: January 1, 2017)

QIRT.com


The 6th Annual Medicare Compliance Cruise *

Presented by Pearson & Bernard, PSC

January 15-22
Departs from Ft. Lauderdale
Information and registration


2017 Northeast Home Health Leadership Summit

Sponsoring Associations:

  • Connecticut Association for Healthcare at Home
  • Home Care and Hospice Alliance of Maine
  • Home Care Alliance of Massachusetts
  • Home Care Association of New Hampshire
  • Home Care and Hospice Association of New Jersey
  • Home Care Association of New York State
  • New York State Association of Health Care Providers
  • Rhode Island Partnership for Home Care
  • VNAs of Vermont

January 17-19, 2017
Colonnade Hotel
Boston

Information and Registration


OASIS-C2: The Next Steps

Texas Association for Home Care & Hospice
Presented by Lisa Selman-Holman
January 19, 2017
Westin Riverwalk Hotel

San Antonio 
Details and registration


Homecare 100 *February 4-7
Ritz-Carlton
Amelia Island, FL
Registration is full. To be added to the waiting list, contact Miriam Adams at madams@lincolnhc.com

National Leadership Conference *
Sponsored by:
Visiting Nurse Associations of America

Alliance for Home Health Quality and Innovation

April 19-21

Hilton San Diego Bayfront
https://www.homebasedcareevents.com/

Omaha System International ConferenceA Key to Practice, Documentation and Information Management
April 20-22, 2017
Eagan, MN
Bi-annual conference offers opportunities to gain knowledge about using electronic health records across diverse settings, exchanging health information, and enabling data sharing among practice, education, and research. For additional information about the conference, the call for poster abstracts and award nominations, and to register, visit www.omahasystem.org/conferences.html.
Email abstracts to lchoromanski@gillettechildrens.com

ATA Annual Meeting

American Telemedicine Association
April 23-25
Orange County Convention Center
Orlando

http://www.ata2017.org


Pediatric Home Care Conference

Texas Association for Home Care & Hospice
May 9
Omni Austin Hotel Southpark

Details and registration


New England Home Care & Hospice Conference & Trade ShowMay 16-18
Radisson Hotel
Manchester, NH
Brochure and Registration

Annual Conference *Home Care Association of Colorado
May 17-19
Keystone Resort & Conference Center
Keystone, CO
http://www.homecareofcolorado.org


Home Health Emergency Preparedness CoP Requirements:
Getting Your Agency Ready

Featuring Mary St. Pierre, RN, BSN, MGA
Free, sponsored by HEALTHCAREfirstSeptember 13

1:00 pm Central Time
Omni Austin Hotel Southpark

Details and registration

http://www.healthcarefirst.com/webinars/

  • Overview of the emergency preparedness requirement
  • What surveyors will be looking for
  • Steps home health agencies should take to prepare

In-Home Care: Combining Compassion and Technology
Home Care Association of Arizona
September 15
Phoenix Airport Marriott
Information and Registration

AHHC 2017 Leadership ConferenceAssociation for Home & Hospice Care of North Carolina
October 9-10
Holiday Inn Resort
Wrightsville Beach

Click here to register

Our Home Care Landscape: Big Challenges, Bigger Opportunities *
Annual Meeting of the Home Care Association of America
October 8-11
Austin, TX
Information and registration

Hospice Financial and Administrative Management Conference
Presented by The Health Group
November 6-7
Caribe Hilton
San Juan, Puerto Rico
Registration: conference@healthgroup.com
 

*HCTR will see you there.

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL

2017 Regulatory Updates, Including Home Health Conditions of Participation

Free Webinar Hosted by DeVero Software and Relias Learning
Featured Speakers: Michael Tidd, Healthcare Synergy; Robert Love, DeVero
Tuesday, March 21
2:00 pm EDT / 11:00 am PDT

Register Here


A New Approach for Home Health Face-to-Face:
Updated Info, Updated Insights

Sponsored by Kinnser Software
Featuring Arlene Maxim, RN
Thursday, April 20
1:00 pm EDT

Learn:

  • What CMS requires for "adequate documentation" under Face-to-Face
  • How to handle inadequate progress notes provided by the physician/in-patient facility
  • Exactly what to include on your checklist of items for the physician's packet

Free: Register here



How to be the TOP DOG Sales Rep
Sponsored by PlaymakerCRM
Featuring Cheryl Peltekis, RN
December 14
2:00 EST
Register here


Clinician Recruitment, Retention & Satisfaction: Does Technology Help or Hinder?

Sponsored by Brightree and Elevating Home
Featuring: Karri Harpole, RN, BSN, Brightree; Tarrah Lowry-Schreiner, President & CEO, Sangre de Cristo Hospice & Palliative Care; Wendy Cofran, CIO, Century Health Systems, Inc.; Melissa Polly, MBA, Brightree Product Marketing (moderator)

Wednesday, July 26
1:00 pm EDT

Learn:

  • Best practices related to the use of technology and the best way to engage clinicians in a model that provides the most value the organization, including recruitment, retention and satisfaction; 
  • From colleagues, how to get the most value from the use of technology from clinical documentation and nurse satisfaction to operational efficiencies; and,
  • How changes in the post-acute environment, from regulatory drivers to value-based care, drive effective utilization of technology.

Register



    Why your claims are being denied:  Performing a self-assessment of your ZPIC, Pre-Claims, and VBP liabilities

    Featuring Michael McGowan, CEO, OperaCare
    Tuesday, January 17
    2:00 p.m. EST
    Cost:  $79
    Register


    2017 What You Need to Know about Electronic Visit Verification

    EVV offers many benefits to agencies and care providers, and choosing the right solution can lead to improved operating efficiency, caregiver communication, quality of care, and client satisfaction.

    Wednesday, March 15
    11:00 am MST - 12:15 pm MST

    Register Here



    Navigating Alternative Payment Models

    Presented by Mark Sharp and Raymond Belles of BKD
    Tuesday, March 28
    2:00 p.m. EDT
    Cost: $79
    Registration

     


    Under Pressure — OASIS Service Utilization Review

    Presented by Michael McGowan of OperaCare
    Thursday, April 6
    12:00 p.m. EDT
    Cost: $49
    Registration



    What You Need To Know About Electronic Visit Verification
    Presented by Darby Anderson, CDO, Addus HomeCare Corporation
    Sponsored by CellTrak
    Wednesday, April 12
    1:00 p.m. EDT
    Cost:  Complimentary
    Registration link
     


    Understanding the Effect Functional Scoring Has on Your Agency
    Presented by Chad Whitefield, PTA, Managing Partner of Advance Rehabilitation Management Group
    Thursday, April 13
    2:00 p.m. EST
    Cost:  $99
    Registration link 


    Increase Referrals, not Overhead- Streamlining the Intake Experience

    A streamlined, efficient intake process creates a better patient experience and improves referral relationships. During this webinar, industry experts will share their quick tips and best practices for improving your intake process and managing your organization's revenue cycle.

    Sponsored by Forcura
    Featuring: Craig Mandeville, Founder & CEO of Forcura Jessica Stover, Senior Manager of Blacktree Healthcare Consulting
    Tuesday, Oct 3
    2:00 pm EDT

    Registration


    QAPI Overview

    Presented by Diane Link, BlackTree Healthcare Consulting
    Tuesday, May 23rd
    2:00 p.m. EST
    Cost:  $99
    Registration


    International Guidelines for Home Health Nursing

    Presented by: International Home Care Nurses Organization (IHCNO)

    Wednesday, October 25
    11
    :00 a.m. - 1:00 p.m. EDT
    Registration

    www.ihcno.org/Registration

    Contact person: Marilyn Harris marilyn@ihcno.org



     

    The Current Homecare Market: an M&A Perspective

    Presented by Curaport

    Featuring Rich Tinsley, CEO, Stoneridge Partners
    Friday, July 14
    12:00 p.m. EDT 
    Cost: $39 
    Registration



    Home Health Conditions of Participation: Charting a Course for your Success

    Presented by: Kinnser Software

    This 5 part series begins

    Thursday, September 28
    11
    :00 a.m. - 1:00 p.m. EDT
    Registration

    Contact person: Chip Schneider chip.schneider@kinnser.com




    Strategic Use of Technology in Home Health and Hospice Organizations

    Presented by: Elevating Home and Brightree

    Thursday, October 12
    1:00 p.m. EDT

    Speakers include:

    • Melissa Polly, Brightree (Moderator)
    • Paul Pisano, CEO, Interim Healthcare - Hartford
    • Tarrah Lowry-Schreiner, CEO, Sangre de Cristo Hospice & Palliative Care
    • Todd Montigney, Managing Director and Founding Member, BlackTree Healthcare Consulting
    • Nick Knowlton, CommonWell Alliance and Brightree

    Registration



    The Homecare & Technology Podcast Series

    Presented by ElevatingHOME and Curaport

    ElevatingHOME and Curaport have teamed up for a series discussing technology and the future of home-based care. Hosted by Tripp Matthews of Curaport and Danielle Pierotti, RN, PhD of ElevatingHOME, this five-part series features discussions with a new roundtable of industry leaders each week and dives into a range of topics focused on technology in home-based care. Download and subscribe on iTunes or SoundCloud. Episodes remain available after initial release. Topics:

    What do we know about technology in the business of home-based care?
    The impact of technology on home health policy and regulatory issues.
    Financial impacts of technology in home-based care
    OASIS in home health: The backbone of quality reporting
    Leadership: What's a leader to do?



    The Clinician's Role in CoP Compliance

    Presented by: SelectData

    Thursday, October 19
    1:30 p
    .m. EDT
    Registration


    Contact person: Lisa Engle services@selectdata.com



    Webinar hosts, send your announcements to: Conferences@RowanResources.com

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    Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.

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