Volume 4, Number 44 — October  7, 2015



Dear Healthcare at Home Colleague,

I like to think of myself as having fairly high technology standards, not easily swayed by marketing language, dedicated to keeping my newsletter readers and consulting clients focused on only Grade AA IT solutions. Last week, however, I was quite persuaded by the performance of two companies at their respective conferences. I sent a team member to Michael Guidicissi's PowerShot Sales Training Conference in Las Vegas while I attended "Impact Nation," the user group meeting in New Orleans for Relias Learning customers.

Significant strides are being made in the field of online adult learning, I discovered. Hour-long lectures, page after PDF page of text to be read on a screen, and motionless PowerPoint slides are giving way to short, animated scenarios where the learner has to choose how to handle a realistic patient situation; and giving way to gamification, where learners have fun and earn tokens or points that have actual value.

I also learned that Relias is led by a genuinely dedicated executive team. Nearly every presentation included a reference to the company's pride that it plays a role in improving patient care and caregiver job performance. With thousands of courses in daily use by a little over 2 million learners from more than 4,000 healthcare organizations, Relias is having its desired impact. From what I saw last week, that impact can only increase.

Out west, in the other sin town (yes, the irony of simultaneous conferences in New Orleans and Las Vegas did not escape me) Giudicissi assembled an all-star team of presenters at his Home Care Sales & Marketing Society Annual Meeting to help private duty home care providers learn how to better compete with each other, how to improve market share, how to survive in today's extremely competitive environment. Presenters Liz Pearson Esq., Cheryl Peltekis RN, Melanie Stover OT, MBA, and Jane Garcia LPN joined Michael Giudicissi to deliver powerful messages for sales team and their managers.

These are both good organizations, led by good people oriented more toward mission than money. Keep an eye on them.

Speaking of important conferences, put this one on your radar. Aging 2.0 AgeTech Expo, November 19-20, San Francisco. This event brings together aging services providers and tech companies for cross-sector innovation insights and collaboration opportunities. It features innovation tours and workshops, keynote addresses, education panels, technology exhibits and a live "Pitch-for-Pilots" session. 

In This Week's News: The annual Partners Healthcare Connected Health Symposium is coming up at the end of October. If you can get to Boston, it is a worthwhile event. If not, keep an eye on this space. We are sending our telehealth expert Audrey Kinsella to the symposium to check out new mHealth systems you need to know about. This week, she offers a preview analysis.

We have been doing a little more research into Windows 10's  HIPAA problem. This week, we found an expert with a guide to disabling some of the privacy violating features in the new operating system. Yes, we know that you are probably going to delay upgrading your office and mobile PCs to W10 as long as you can, because of the HIPAA vulnerabilities it presents; but we thought you might be brave enough to try it at home so these tips will come in handy if you want to close Microsoft's prying eyes there.

Lastly, the HHS Office of the National Coordinator of Health IT has published a 5-year plan. Take a look at what they have in mind for you.

Have a great week. Keep making a difference!

Editor signature
Tim Rowan



How to Block Windows 10 From Putting You in HIPAA Jeopardy
We mentioned recently that Windows 10 has been designed to keep Microsoft informed about the online habits of its customers, which has put off most HIPAA-covered entities. Here is a technical guide to turning off some of W10's more dangerous spy features.

Connected Health Symposium Preview
Every year, the Partners Healthcare Connected Health Symposium brings together an impressive array of telehealth and mHealth experts. This year, the meeting coincides with the NAHC Annual Meeting. So we are sending home telehealth reporter Audrey Kinsella to Boston to check out the latest patient care technology news. Here is her preview report.

Market Data Solves Problems, Fuels Growth for Florida HHA
We have long believed in the importance of supporting home health sales staff efforts with CRM software. PlayMakerCRM provided us with this case study of one customer that found success with the effective use of market data.

ONC Publishes 5-Year Health IT Strategic Plan
Helping you keep an eye on how the government is planning your future.

 
When you click on these ads,
you make sure HCTR continues to come to you for free.



















During the 2nd Quarter of 2018, web sites of the above advertisers were visited by home care and hospice executives and staff 2335 times.

To inquire about placing your message here, contact:

Kristin@rowanresources.com

Last Week's Most-Read Stories:
Elite Team Builds Point-of-Care System for HEALTHCAREfirst
How can you go wrong when you get Mary St. Pierre, Tina Marrelli, Suzanne Sblendorio, Stan Bell and the User Experience Lab at a major university to design your clinical point-of-care software?
 
Care At Hand Wins Mayo Clinic "Think Big" Challenge
Beating out two other finalists from a field of 120 original applicants, Care at Hand won the first ever THINK BIG Challenge at Mayo Clinic’s "Transform 2015" event.

As of this date, approximately 19,151,000 Baby Boomers have become Medicare eligible.



Notable Upcoming Conferences Free Webinars

Community Care Conference
Executive Leadership Forum
Two Conferences in one from the Texas Association for Home Care and Hospice
October 15
Bastrop, TX
http://www.tahch.org/TAHCH/Education_Central/Community_Care_Summit/CCConference.aspx
http://www.tahch.org/TAHCH/Education_Central/Executive_Leadership_Forum/Executive-Leadership-Intro.aspx


NAHC 2015 Annual Meeting*National Association of Home Care and Hospice
October 28-30
Gaylord Opryland Hotel and Conference Center
Nashville


Connected Health Symposium: The Internet of Healthy Things — Integrating Connected Health Into Real World Care DeliveryPartners HealthCare
October 28-30
Seaport Hotel and World Trade Center
Boston
Details and Registration (Registration closes 10/25)


Technology Symposium & Vendor Showcase *Ohio Council for Home Care and Hospice
November 17
Columbus
Details and Registration


AgeTech Expo *Aging 2.0
November 19-20
San Francisco
Details and Registration


Home Care Sales & Marketing Society Executive Strategic Summit * Home Care Sales and Marketing Society
January 28-29
Holiday Inn Orlando – Downtown Disney
Lake Buena Vista
More information

Leading Change Together
Illinois HomeCare & Hospice Council Annual Meeting and Exposition
March 9-10
Lombard
Information and Registration


ITS' A Whole New Ballgame: 2017 Annual ConferenceMichigan Home Care & Hospice Association

May 3-5
Grand Traverse Resort
Acme, MI
Information and Registration


By the Numbers: ICD-10 Coding Conference
Texas Association for Home Care & Hospice
September 13-14
Westin Galleria Hotel
Houston


Information and registration



By the Numbers: ICD-10 Coding Conference

Texas Association for Home Care & Hospice
September 13-14
Westin Galleria Hotel
Houston

Information and registration


Public Policy Leadership Conference
Visiting Nurse Associations of America

Wednesday, September 14 at 8:00 AM through Thursday, September 15 at 3:00 PM
Washington Court Hotel
Washington, DC

More information and registration

 


HURRICANE Home Care Marketing Boot Camp 2.0 *
October 5-7
Embassy Suites Philadelphia Airport
http://homecaremarketing.net/hurricanebootcamp/

Home Care Sales and Marketing Society *
6th Annual Conference

Learn tactics and techniques for gaining more patients and clients. This year, two breakout tracks: "Field Sales Tactics" and "Internal Operational Excellence: Intake, Admissions and Inquiry."

October 6-7
Bally's Hotel and Casino
Las Vegas
Click here for more information


Annual Meeting *
National Association for Home Care and Hospice

October 23-25
Gaylord Palms Resort and Convention Center
Orlando

Information and Registration


Pre-Claim Revue Implementation
Palmetto GBA and CGS Tours Texas in Partnership with TAHC&H

Multiple Locations:
October 11 – McAllen
October 13 – San Antonio
November 16 – Houston
November 17 – Dallas
Details for each conference


The Journey Forward
South Carolina Home Care & Hospice Association Annual Conference
December 5-6
Hyatt Place + Hyatt House | Historic District
Charleston
www.schchaconferences.com

The 6th Annual Medicare Compliance Cruise *

Presented by Pearson & Bernard, PSC

January 15-22
Departs from Ft. Lauderdale
Information and registration


2017 Northeast Home Health Leadership Summit

Sponsoring Associations:

  • Connecticut Association for Healthcare at Home
  • Home Care and Hospice Alliance of Maine
  • Home Care Alliance of Massachusetts
  • Home Care Association of New Hampshire
  • Home Care and Hospice Association of New Jersey
  • Home Care Association of New York State
  • New York State Association of Health Care Providers
  • Rhode Island Partnership for Home Care
  • VNAs of Vermont

January 17-19, 2017
Colonnade Hotel
Boston

Information and Registration


OASIS-C2: The Next Steps

Texas Association for Home Care & Hospice
Presented by Lisa Selman-Holman
January 19, 2017
Westin Riverwalk Hotel

San Antonio 
Details and registration


Homecare 100 *February 4-7
Ritz-Carlton
Amelia Island, FL
Registration is full. To be added to the waiting list, contact Miriam Adams at madams@lincolnhc.com

National Leadership Conference *
Sponsored by:
Visiting Nurse Associations of America

Alliance for Home Health Quality and Innovation

April 19-21

Hilton San Diego Bayfront
https://www.homebasedcareevents.com/

Omaha System International ConferenceA Key to Practice, Documentation and Information Management
April 20-22, 2017
Eagan, MN
Bi-annual conference offers opportunities to gain knowledge about using electronic health records across diverse settings, exchanging health information, and enabling data sharing among practice, education, and research. For additional information about the conference, the call for poster abstracts and award nominations, and to register, visit www.omahasystem.org/conferences.html.
Email abstracts to lchoromanski@gillettechildrens.com

ATA Annual Meeting

American Telemedicine Association
April 23-25
Orange County Convention Center
Orlando

http://www.ata2017.org


Pediatric Home Care Conference

Texas Association for Home Care & Hospice
May 9
Omni Austin Hotel Southpark

Details and registration


New England Home Care & Hospice Conference & Trade ShowMay 16-18
Radisson Hotel
Manchester, NH
Brochure and Registration

Annual Conference *Home Care Association of Colorado
May 17-19
Keystone Resort & Conference Center
Keystone, CO
http://www.homecareofcolorado.org


Home Health Emergency Preparedness CoP Requirements:
Getting Your Agency Ready

Featuring Mary St. Pierre, RN, BSN, MGA
Free, sponsored by HEALTHCAREfirstSeptember 13

1:00 pm Central Time
Omni Austin Hotel Southpark

Details and registration

http://www.healthcarefirst.com/webinars/

  • Overview of the emergency preparedness requirement
  • What surveyors will be looking for
  • Steps home health agencies should take to prepare

2018 Annual Conference

AHHC of North Carolina

May 7-9
Sheraton Imperial Hotel & Convention Center

Register


West Coast Payer and Provider Summit to Address Social Determinants of Health for Complex PopulationsA World Health Care Congress Executive Series Event

June 4-5

Doubletree Resort Paradise Valley
Scottsdale, AZ


Download agenda

Post Acute 360: Strategy and Solutions Conference

Presented by: Lincoln Healthcare Leadership

June 25-27
Gaylord National Resort
National Harbor, MD
Information and Registration


NAHC Financial Managers Meeting

July 15-17
Austin, TX
Information and Registration


Leading in a Changing World

Texas Association for Home Care & Hospice 49th Annual Meeting
August 8-9
Moody Gardens Hotel & Spa
Embassy Suites Frisco Hotel & Convention Center
Frisco

Information and registration


Home Care Cruise

Sponsored by: HealthCare Synergy
Featuring: Melinda Gaboury, Michael Tidd, Paula Pettit
Dates: August 24-27
Location: Carnival Inspiration, Los Angeles to Ensenada, Mexico

Information and Registration

(Early Bird Pricing Ends May 15)


Medicare and Managed Care Reimbursement Necessities

Presented by HealthCare Synergy, Inc. and Illinois Homecare & Hospice Council

Featuring: Melinda Gaboury, COS-C
Date: Wednesday, September 5
Time: 8:30 am CDT
Location: Northern Illinois University

This is an In-person Workshop and Live Webinar

Information and Registration

(HealthCare Synergy clients, call for a special discount: 714-229-8700; ext 118 for Rangsey Ouk or ext. 137 for Edleen English.)

To maximize your reimbursement, you need to be well informed. Melinda Gaboury of Healthcare Provider Solutions, and a trusted consultant for HealthCare Synergy, will help you stay on top of constantly changing regulatory requirements so you can get paid.


Hospice Financial and Administrative Management Academy

Presented by: The Health Group, LLC

Date: September 17-18
Location: Mirage Las Vegas

Information and registration


2018 National Leadership Conference *

Home Care Association of America

Date:
September 22-25
Location: Marriott Wardman Park Hotel
Washington DC

 

Information for Providers and Exhibitors


*HCTR will see you there.

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Date(s)
Hotel or Conference Center, City, State
URL

2017 Regulatory Updates, Including Home Health Conditions of Participation

Free Webinar Hosted by DeVero Software and Relias Learning
Featured Speakers: Michael Tidd, Healthcare Synergy; Robert Love, DeVero
Tuesday, March 21
2:00 pm EDT / 11:00 am PDT

Register Here


Patients' Right to Freedom of Choice of Providers: How to Avoid Lawsuits

 

Presented by Elizabeth Hogue, Esq.

 

Thursday, June 14 (Encore Date: 6/21)
Recording available 24/7 On Demand; option to purchase CD & handouts.
1:00 - 2:30 pm EDT

 

Register here

 

Conflict between hospitals and home health agencies, private duty agencies, hospices and HME companies that receive referrals from hospitals may be intensifying regarding patients' right to freedom of choice. Hospitals say that they comply with all requirements while some post-acute providers maintain the exact opposite. Now post-acute providers are suing hospitals for violations.
  • What exactly are hospitals supposed to do?
  • What do post-acute providers say are common violations?
  • What is an example of a recent lawsuit filed against hospitals for violations?
  • What can hospital discharge planners/case managers do to avoid these types of lawsuits?
  • How can providers help ensure that patients' rights are honored instead of filing court cases against hospitals?
Participate in this teleconference to learn the answers to all of these questions! Extensive handouts will be provided that will also serve as a resource when questions come up in the future.


How to be the TOP DOG Sales Rep
Sponsored by PlaymakerCRM
Featuring Cheryl Peltekis, RN
December 14
2:00 EST
Register here


Grow Your Census with Online Marketing Tools

Sponsored by Shoshana Technologies

October 20
http://rosemarksystem.com



Bridging the Gap Between Acute and Home Care with PICO Single-Use NPWT

Sponsored by: ElevatingHOME

Featuring:
Ravi K. Bashyal, MD, Director of Outpatient Hip and Knee Replacement Surgery, Northshore University Health System
Kristi Huebner, RN, MSN, CWS, Professional Education Manager, Smith & Nephew

Date: Friday, August 10
Time: 1:00 pm EDT

Registration

This webinar will provide participants with insight into how PICO Single Use NPWT may benefit wound care patients in the home care setting. Additionally there will be a discussion about prophylactic use on incisions for prevention of readmission to the acute care setting. Participants will gain insight into appropriate utilization of PICO NPWT in the home care setting and how participation in this program may improve patient outcomes.



Navigating the Final Rule for Medicare PPS for CY 2017
Sponsored by PPS Plus
Tuesday, November 15, 1:00 - 2:30 pm CST
Featuring Dave Macke, CHFP, FHFMA
Director of Reimbursement Services, VonLehman & Company
FREE

Register here


Three-Part Webinar Series by Relias Learning

August 8: A Journey to Achieving Quality Care
Presenter: Diane Geis, EVP and Chief Personnel Officer, Altercare of Ohio, Inc. and TSG Resources, Inc.
Register

August 15: Best Practices in Dementia Care for A Competitive Edge
Presenter:
Teepa Snow, MS, OTR/L, FAOTA, Positive Approach, LLC
Register: Facility Professional
Register: In-Home Professional

August 28: Developing Managers as Leaders: Top Down is Dead. Lead From the Middle!
Presenters:
Jan Wilson, M.Ed., SPHR, SHRM-SPC, Director, Learning and Design Outcomes, Relias
Register

, ,

Why your claims are being denied:  Performing a self-assessment of your ZPIC, Pre-Claims, and VBP liabilities

Featuring Michael McGowan, CEO, OperaCare
Tuesday, January 17
2:00 p.m. EST
Cost:  $79
Register


2017 What You Need to Know about Electronic Visit Verification

EVV offers many benefits to agencies and care providers, and choosing the right solution can lead to improved operating efficiency, caregiver communication, quality of care, and client satisfaction.

Wednesday, March 15
11:00 am MST - 12:15 pm MST

Register Here



How to Attract and Retain Health System Relationships

Presented by Netsmart
Ongoing
Free
Watch now

 


Under Pressure — OASIS Service Utilization Review

Presented by Michael McGowan of OperaCare
Thursday, April 6
12:00 p.m. EDT
Cost: $49
Registration



What You Need To Know About Electronic Visit Verification
Presented by Darby Anderson, CDO, Addus HomeCare Corporation
Sponsored by CellTrak
Wednesday, April 12
1:00 p.m. EDT
Cost:  Complimentary
Registration link
 


Understanding the Effect Functional Scoring Has on Your Agency
Presented by Chad Whitefield, PTA, Managing Partner of Advance Rehabilitation Management Group
Thursday, April 13
2:00 p.m. EST
Cost:  $99
Registration link 


Increase Referrals, not Overhead- Streamlining the Intake Experience

A streamlined, efficient intake process creates a better patient experience and improves referral relationships. During this webinar, industry experts will share their quick tips and best practices for improving your intake process and managing your organization's revenue cycle.

Sponsored by Forcura
Featuring: Craig Mandeville, Founder & CEO of Forcura Jessica Stover, Senior Manager of Blacktree Healthcare Consulting
Tuesday, Oct 3
2:00 pm EDT

Registration


QAPI Overview

Presented by Diane Link, BlackTree Healthcare Consulting
Tuesday, May 23rd
2:00 p.m. EST
Cost:  $99
Registration


Secrets to a Positive Home Health Survey Experience

Presented by Curaport
Featuring:
Heather Calhoun, RN, BSN, COS-C, HSC-D, Home Health Solutions, LLC

Date: Tuesday, August 28
Time: 2:00 p.m. EDT

Fee: $99 (per attendee)

Information & Registration

Your Home Health Agency will be surveyed soon. Even if that is 9 months away – that will be here before you know it! With all the changes that are constant in the world of Home Health, one thing that does not change is the importance of preparing well for a surveyor to walk through your door. How to prepare for and perform well in your next Survey should not be a secret.

Heather Calhoun of HHS will be leading this education session on uncovering the secrets to preparing your Agency to excel in your next survey. Learning objectives for this webinar are:

  1. Describe 3 ways that an agency can be survey ready
  2. Develop processes in the agency that will ensure success during a survey
  3. List 2 things to avoid during a survey
  4. Discuss educational opportunities within the agency in preparation for the survey
*This education session is approved for one (1) contact hour of Continuing Education for Nursing.

*Curaport, LLC is an approved provider of Continuing Education by the California Board of Registered Nursing. All states accept this certification for their licensing requirements. No refund shall be given, except for any change in date or time of the webinar. In such case, a full refund shall be given to the registrant upon their request.

 



Home Health Proposed Rule: CY2019/2020 Payment & Policy Changes

Presented by HEALTHCAREfirst

Featuring:

Deanna Loftus, HEALTHCAREfirst Director of Regulatory Compliance
Liz Silva, HEALTHCAREfirst Director of Home Health & Hospice
Mary St. Pierre, RN, BSN, MGA, Home Health Regulatory Expert

Wednesday, August 8
2:00 pm EDT

Free Registration

On July 2nd, CMS issued a proposed rule outlining changes for CY2019 and CY2020. Join HEALTHCAREfirst for a two-part webinar series where we will break down the proposed changes and discuss what it may mean for home health agencies. In session one, we discussed the proposed changes for CY2019, including a review of the 2.1% payment increase, home health value-based purchasing refinements, updates to the HH QRP requirements, and changes to the rural add-on structure. In session two, we will cover the proposed changes for CY2020, including implementation of the Patient Driven Groupings Model (PDGM) and changes to OASIS. You won’t want to miss this webinar series to learn more about the possible overhaul of the home health prospective payment system and CMS's continuing shift towards value-based care.

 



Understanding Social Determinants to Improve Health Care

Presented by Curaport

Featuring: Christina A. Nuqui, M.S.W., of Home Healthcare Solutions, LLC

Date: Thursday, July 12
Time: 2:00 p.m. EDT
Fee: $79 (per attendee)

Information and registration

This education session is pending approval for one (1) contact hour of Continuing Education for Social Work from the National Association of Social Workers.

Addressing the Social Determinants of health will be the most important factor of health care reform. This webinar will discuss what Social Determinants are, and how they can help you better understand your patient. In addition, we will discuss how Social Determinants affect access to health services, Re-Hospitalizations, & Individual Behaviors.



Introduction to the CMS Electronic Medical Documentation Interoperability (EMDI) Program

Presented by: ElevatingHome
Featuring:

  • Pallavi Talekar, Project Manager, Scope Infotech, Inc.
  • Ray Wilkerson, Sr. Business Analyst, Scope Infotech, Inc.
  • Nandini Ganguly, Business Analyst, Scope Infotech, Inc.
  • Briana Barnes, Project Coordinator, Scope Infotech, Inc.
Date: Wednesday, August 8
Time: 1:00 p.m. EDT

Registration

 

Participants will gain understanding of the CMS-driven Electronic Medical Documentation Interoperability program, focused on reducing provider burden by engaging health care providers and stakeholders in pilots that establish secure communication to share medical documentation by aligning with nationally recognized interoperable standards. This event is designed for providers and vendors who are willing to enhance their workflows and communication to achieve efficiency by reducing time and cost.

In this session participants will learn about interoperability and shift in the health care IT landscape, EMDI pilot program details, EMDI pilot program benefits, and how to partner with the EMDI to achieve interoperability.



The Penalty Box Compliance Series Part 8: The IMPACT Act

Presented by Curaport
Featuring Kristi Bajer, RN, MSN

Wednesday, May 23
1:00 p.m. EDT
$39

Information and registration

This education session is approved for one (1) contact hour of Continuing Education.



Webinar hosts, send your announcements to: Conferences@RowanResources.com

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