Volume 4, Number 44 — January  28, 2015

A Parable for Our Time

In 1998, C.C. Myers built the Pikes Peak International Raceway, halfway between Colorado Springs and Pueblo in Southern Colorado. It was built without a mortgage, paid in full, in cash. Where did Myers get $10 million in cash?

From the State of California. The owner of a construction company, Myers won the bid to rebuild the destroyed bridges and overpasses of the Santa Monica Freeway after the devastating Northridge earthquake of January, 1994. Estimating that the L.A. economy was losing about a million dollars per day, the state offered Myers a $200,000 per day bonus for finishing the repairs before the 140 days the project should have taken.

Myers finished all freeway repairs in 66 days. With his $14.8 million bonus, he built the Pikes Peak International Raceway and had cash left over.

The moral: Sometimes, if you spend $20 in the right place, you save $100 in another, often more important, place.

The wish: If only C.C. Myers or 1994 California Governor Pete Wilson were on the Medicare Payment Advisory Commission.

In this week's news: The VNAA has weighed in again on a recent CMS statement about the intense losses from Face-to-Face documentation problems. The 2014 Best in KLAS report has been issued with a repeat winner named in home care. And we are pleased to introduce guest writer Paul Murphy, a paramedic with a perspective on family involvement in home care plans of care.

Have a great week! Keep making a difference!

Editor signature
Tim Rowan

Family Involvement Enhances Effectiveness of Home Telehealth
With only 28% of home health providers offering remote patient monitoring services, but more than 80% of large agencies investing in home telehealth systems, we thought it might be timely to offer a refresher for the small agencies reluctant to take the plunge. New guest author Paul Murphy, MS, MA, and Paramedic, goes over the basics in his first article for us.

VNAA Statement on CMS Draft Standardized Template for Face to Face Encounters
Noting that the home health payment error rate jumped from 17.3% to 51.4% from 2013 to 2014, the Visiting Nurse Associations of America has offered to help CMS solve the administrative burdens and unnecessary payment denials created by the face-to-face documentation regulation.

Best in KLAS 2014 Announced
Once a year, KLAS publishes a report on selected home care software vendors and their products, based on evaluations obtained in customer interviews. This year's survey named the same vendor as last year as "Best in KLAS."

Vendor Watch
— Rob Love joins Procura/ContinuLink sales team
— Kinnser Software Debuts Mobile App

When you click on these ads,
you make sure HCTR continues to come to you for free.

During the 4th Quarter of 2017, web sites of the above advertisers were visited by home care and hospice executives and staff 2855 times.

To inquire about placing your message here, contact:


Last Week's Most-Read Stories:
CMS Puts Time Squeeze on Hospices with Unexpected IACS Change; HHAs Have A Little Leeway
We asked Tom Boyd of Simione Consultants and John Reisinger, founder of Innovative Financial Solutions for Home Health, to help us understand the meaning of CMS's surprise change to cost reporting procedures.
Vendor Watch
— Delta releases free eBook on population health management
— HHA Exchange no longer exclusively a New York provider: wins approval as EVV vendor in Missouri, partners with CM2000 in Texas
— PlayMaker CRM opens its user meeting to non-customers

As of this date, approximately 16,379,000 Baby Boomers have become Medicare eligible.
Notable Upcoming Conferences Free Webinars

Home Care 100 *
January 31-February 3
Ritz Carlton
Laguna Niguel, CA
(Registration is sold out. Click here to add your name to the wait list.
Sponsorship opportunities are still available. Click here to reach Mike Morrissey or call 203-644-1732.

Winter Legislative ConferenceTexas Association for Home Care & Hospice
February 17-18
Register at TAHCH.ORG

Illinois HomeCare & Hospice Council Annual ConferenceMarch 11-13
Westin Lombard Yorktown Center
Click here to register

PMX: Playmaker CRM Expo & User Conference *March 16-18
Music City Center
Nashville, TN

SupervisionPlusTexas Association for Home Care & Hospice
April 8
Sheraton Dallas Near the Galleria

THRIVE: Healthcare in Transition *Prospering Through Population Health Management
April 13-15
Scottsdale, AZ
Registration opens 12/8

43rd Annual Convention & Exposition

Association for Home & Hospice Care of North Carolina
April 27-29
Sheraton Imperial Hotel & Convention Center

30TH Management and Leadership Conference *

National Hospice and Palliative Care Organization
Pre-conference: April 28-29
Main Conference: April 30 - May 2
Gaylord National Resort and Convention Center
National Harbor, Maryland

American Telemedicine Association 2015 Annual Meeting and Exposition

May 2-5
Los Angeles Convention Center

Hospice ConferenceTexas Association for Home Care & Hospice
May 6
Sheraton Austin

Pediatric ConferenceTexas Association for Home Care & Hospice
May 6
Sheraton Austin

Michigan Association for Home Care Annual ConferenceMay 13-15
Grand Traverse Resort & Spa
Registration Information

Southwest / Gulf Coast Regional Home Care & Hospice Conference & Exhibition

Multi-State Association Conference – Texas, Alabama, New Mexico, Oklahoma & Louisiana
June 2-4
Hyatt Regency New Orleans
New Orleans, LA

Home Care Emergency Preparedness Conference

Maryland-National Capital Home Care Association
Tuesday, June 16, 2015 9:00 AM EDT 
Loyola Graduate Center - Room 210/230
8890 McGaw Road

NAHC Financial Managers Meeting *

June 28-30
Gaylord Conference Center

Home Care: Providing Collaborative & Holistic Care

The International Home Care Nurses Organization (IHCNO)
July 8-10
University of Illinois at Chicago's College of Nursing
Contact Tina Marrelli (news@marrelli.com) or Mary Narayan (mary.narayan@cox.net) for additional information.

Leadership Training Conference

Healthcare Financial Managers Association - Western Pennsylvania Chapter
July 23, 6:00 - 9:00 pm
Rivers Casino
More Information or Register

46th Annual Meeting
Texas Association for Home Care & Hospice
August 11-13
Moody Gardens Hotel & Spa

Blueprint for OASISMichigan Association for Home Care
Workshop for field data collectors, their supervisors and those preparing for the COS-C Exam
September 2-3

SANS Network Security 2015GIAC Approved Training for Security Professionals
September 12-21,
Las Vegas

2015 Annual Conference and Trade Show *

Ohio Council for Home Care and Hospice
September 15-16
Hyatt Regency
Conference Registration Site

Maryland-National Capital Homecare Association

Annual Meeting
September 17
Waterfront Pier 5 Hotel

Community Care Conference
Executive Leadership Forum
Two Conferences in one from the Texas Association for Home Care and Hospice
October 15
Bastrop, TX

NAHC 2015 Annual Meeting*National Association of Home Care and Hospice
October 28-30
Gaylord Opryland Hotel and Conference Center

Connected Health Symposium: The Internet of Healthy Things — Integrating Connected Health Into Real World Care DeliveryPartners HealthCare
October 28-30
Seaport Hotel and World Trade Center
Details and Registration (Registration closes 10/25)

Technology Symposium & Vendor Showcase *Ohio Council for Home Care and Hospice
November 17
Details and Registration

AgeTech Expo *Aging 2.0
November 19-20
San Francisco
Details and Registration

Home Care Sales & Marketing Society Executive Strategic Summit * Home Care Sales and Marketing Society
January 28-29
Holiday Inn Orlando – Downtown Disney
Lake Buena Vista
More information

Leading Change Together
Illinois HomeCare & Hospice Council Annual Meeting and Exposition
March 9-10
Information and Registration

ITS' A Whole New Ballgame: 2017 Annual ConferenceMichigan Home Care & Hospice Association

May 3-5
Grand Traverse Resort
Acme, MI
Information and Registration

ICD-10 Coding Conference
Texas Association for Home Care & Hospice

Featuring Lisa Selman-Holman
September 13-14
Westin Galleria

Receive up to 11 clock or contact hours.


By the Numbers: ICD-10 Coding Conference
Texas Association for Home Care & Hospice
September 13-14
Westin Galleria Hotel

Information and registration

By the Numbers: ICD-10 Coding Conference

Texas Association for Home Care & Hospice
September 13-14
Westin Galleria Hotel

Information and registration

Public Policy Leadership Conference
Visiting Nurse Associations of America

Wednesday, September 14 at 8:00 AM through Thursday, September 15 at 3:00 PM
Washington Court Hotel
Washington, DC

More information and registration


HURRICANE Home Care Marketing Boot Camp 2.0 *
October 5-7
Embassy Suites Philadelphia Airport

Home Care Sales and Marketing Society *
6th Annual Conference

Learn tactics and techniques for gaining more patients and clients. This year, two breakout tracks: "Field Sales Tactics" and "Internal Operational Excellence: Intake, Admissions and Inquiry."

October 6-7
Bally's Hotel and Casino
Las Vegas
Click here for more information

Annual Meeting *
National Association for Home Care and Hospice

October 23-25
Gaylord Palms Resort and Convention Center

Information and Registration

Pre-Claim Revue Implementation
Palmetto GBA and CGS Tours Texas in Partnership with TAHC&H

Multiple Locations:
October 11 – McAllen
October 13 – San Antonio
November 16 – Houston
November 17 – Dallas
Details for each conference

The Journey Forward
South Carolina Home Care & Hospice Association Annual Conference
December 5-6
Hyatt Place + Hyatt House | Historic District

The 6th Annual Medicare Compliance Cruise *

Presented by Pearson & Bernard, PSC

January 15-22
Departs from Ft. Lauderdale
Information and registration

2017 Northeast Home Health Leadership Summit

Sponsoring Associations:

  • Connecticut Association for Healthcare at Home
  • Home Care and Hospice Alliance of Maine
  • Home Care Alliance of Massachusetts
  • Home Care Association of New Hampshire
  • Home Care and Hospice Association of New Jersey
  • Home Care Association of New York State
  • New York State Association of Health Care Providers
  • Rhode Island Partnership for Home Care
  • VNAs of Vermont

January 17-19, 2017
Colonnade Hotel

Information and Registration

OASIS-C2: The Next Steps

Texas Association for Home Care & Hospice
Presented by Lisa Selman-Holman
January 19, 2017
Westin Riverwalk Hotel

San Antonio 
Details and registration

Homecare 100 *February 4-7
Amelia Island, FL
Registration is full. To be added to the waiting list, contact Miriam Adams at madams@lincolnhc.com

National Leadership Conference *
Sponsored by:
Visiting Nurse Associations of America

Alliance for Home Health Quality and Innovation

April 19-21

Hilton San Diego Bayfront

Omaha System International ConferenceA Key to Practice, Documentation and Information Management
April 20-22, 2017
Eagan, MN
Bi-annual conference offers opportunities to gain knowledge about using electronic health records across diverse settings, exchanging health information, and enabling data sharing among practice, education, and research. For additional information about the conference, the call for poster abstracts and award nominations, and to register, visit www.omahasystem.org/conferences.html.
Email abstracts to lchoromanski@gillettechildrens.com

ATA Annual Meeting

American Telemedicine Association
April 23-25
Orange County Convention Center


Pediatric Home Care Conference

Texas Association for Home Care & Hospice
May 9
Omni Austin Hotel Southpark

Details and registration

New England Home Care & Hospice Conference & Trade ShowMay 16-18
Radisson Hotel
Manchester, NH
Brochure and Registration

Annual Conference *Home Care Association of Colorado
May 17-19
Keystone Resort & Conference Center
Keystone, CO

Home Health Emergency Preparedness CoP Requirements:
Getting Your Agency Ready

Featuring Mary St. Pierre, RN, BSN, MGA
Free, sponsored by HEALTHCAREfirstSeptember 13

1:00 pm Central Time
Omni Austin Hotel Southpark

Details and registration


  • Overview of the emergency preparedness requirement
  • What surveyors will be looking for
  • Steps home health agencies should take to prepare

Our Home Care Landscape: Big Challenges, Bigger Opportunities *
Annual Meeting of the Home Care Association of America
October 8-11
Austin, TX
Information and registration

AHHC 2017 Leadership ConferenceAssociation for Home & Hospice Care of North Carolina
October 9-10
Holiday Inn Resort
Wrightsville Beach

Click here to register

HCSSA Administrator Program
Texas Association for Home Care & Hospice
November 13-15
Westin Galleria

*HCTR will see you there.
CONNECTED HEALTH: Remote Patient Monitoring and Telehealth Summit

6th Annual Care Coordination and Technology Congress

January 24-26
Renaissance Atlanta Waverly Hotel & Convention Center
Designing successful bundles without collaboration between inpatient and post-acute (PAC) providers inhibits the cost-savings opportunities that make bundled payment a valuable model for hospitals and health systems. Designing care management incentives and solutions for complex patients requires integration across hospitals, home care, and the extended continuum of provider organizations.
Register for in-person or online participation

2018 National Leadership Conference
ElevatingHOME Annual Meeting
March 7-9
Grand Hyatt
Washington DC
Information and registration

New England Home Care and Hospice 2018 Conference
Presented by Home Care Associations of:
New Hampshire
Rhode Island

April 25-27
Cliff House Maine Hotel
Cape Neddick

Information and Registration

Your state or national association meeting not listed? Send the details to Conferences@RowanResources.com using this format:

Conference Title
Sponsoring Association
Hotel or Conference Center, City, State

Immediate and urgent need for Interim Director of Billing (outside of Chicago). They can be based anywhere. We would fly them in on Monday and home on Fridays. They would be compensated well, including travel pay. All expenses are covered. We have someone in there as an interim and she can't be there the weeks of 9/14 and 9/21. We had part time coverage arranged for those weeks, but the client insists on full time.

It is community based services only –no Medicare- mostly Medicaid waiver for non-skilled services. Large Department of 20 FTEs. McKesson is the IT system. This interim position is to provide stability for two weeks while our person is out.

If you are interested in this opportunity or would know of someone please contact:

Lucy LaDart
President of Recruiting
Healthcare Concepts, Inc.
Office: 800.442.4346 x 2
Email: lucy@healthcareconcepts.com


Andres Flores
Executive Researcher
Healthcare Concepts, Inc.
Office: 800.442.4346 x 3
Email: andres@healthcareconcepts.com

2017 Regulatory Updates, Including Home Health Conditions of Participation

Free Webinar Hosted by DeVero Software and Relias Learning
Featured Speakers: Michael Tidd, Healthcare Synergy; Robert Love, DeVero
Tuesday, March 21
2:00 pm EDT / 11:00 am PDT

Register Here

Juggling the New CoPs and Other Applicable Laws

Sponsored by Kinnser Software
Featuring Robert W. Markette, Jr., Esq., CHC, of Hall, Render, Killian, Heath & Lyman, P.C.
Thursday, January 25
1:00 - 2:00 pm EDT

Attend to Learn:

  • Why "legal representative" is a concept you should already be familiar with
  • What compliance with the nondiscrimination provision of the Affordable Care Act may mean for the new CoPs
  • Why you must be more aware of harassment issues and prepared to take action
  • How harassment issues affect your discharge policies

Free: Register here

How to be the TOP DOG Sales Rep
Sponsored by PlaymakerCRM
Featuring Cheryl Peltekis, RN
December 14
2:00 EST
Register here

Grow Your Census with Online Marketing Tools

Sponsored by Shoshana Technologies

October 20

Creating A Successful Preceptor Program in Home Health Care

Sponsored by Elevating Home
Michael Ward RN, BSN, Division Director; BAYADA Pediatrics; Margit Moran, RN, BA, Director of Pediatric Clinical Education at BAYADA

Thursday, March 29
1:00 - 2:00 pm EDT

Information and registration

Navigating the Final Rule for Medicare PPS for CY 2017
Sponsored by PPS Plus
Tuesday, November 15, 1:00 - 2:30 pm CST
Featuring Dave Macke, CHFP, FHFMA
Director of Reimbursement Services, VonLehman & Company

Register here

Are You Marketing to the Wrong Person?
A Different Way to Get Home Health Referrals

Presented by Healthcare Synergy
Featuring: Melinda Rodriguez, PT, DPT, MSCS, LSVT
Date: Wednesday, March 7
Time: 10:00 a.m. PST; 1:00 p.m. EST

In this Webinar, you will:
  • Learn another way to market inpatient facilities other than discharge planners, case managers or social workers.
  • Discuss the role of Home Health in the challenging healthcare environment – Short Term Home health.
  • Describe the Continuum of Care Concept in the post acute care network
  • Identify strategies to reduce risk of acute care readmission.
  • Discuss options for discharge disposition for potential skilled nursing facility candidates to decrease SNF discharge rate for inpatient rehab units.


Why your claims are being denied:  Performing a self-assessment of your ZPIC, Pre-Claims, and VBP liabilities

Featuring Michael McGowan, CEO, OperaCare
Tuesday, January 17
2:00 p.m. EST
Cost:  $79

2017 What You Need to Know about Electronic Visit Verification

EVV offers many benefits to agencies and care providers, and choosing the right solution can lead to improved operating efficiency, caregiver communication, quality of care, and client satisfaction.

Wednesday, March 15
11:00 am MST - 12:15 pm MST

Register Here

How to Attract and Retain Health System Relationships

Presented by Netsmart
Watch now


Under Pressure — OASIS Service Utilization Review

Presented by Michael McGowan of OperaCare
Thursday, April 6
12:00 p.m. EDT
Cost: $49

What You Need To Know About Electronic Visit Verification
Presented by Darby Anderson, CDO, Addus HomeCare Corporation
Sponsored by CellTrak
Wednesday, April 12
1:00 p.m. EDT
Cost:  Complimentary
Registration link

Understanding the Effect Functional Scoring Has on Your Agency
Presented by Chad Whitefield, PTA, Managing Partner of Advance Rehabilitation Management Group
Thursday, April 13
2:00 p.m. EST
Cost:  $99
Registration link 

Increase Referrals, not Overhead- Streamlining the Intake Experience

A streamlined, efficient intake process creates a better patient experience and improves referral relationships. During this webinar, industry experts will share their quick tips and best practices for improving your intake process and managing your organization's revenue cycle.

Sponsored by Forcura
Featuring: Craig Mandeville, Founder & CEO of Forcura Jessica Stover, Senior Manager of Blacktree Healthcare Consulting
Tuesday, Oct 3
2:00 pm EDT


QAPI Overview

Presented by Diane Link, BlackTree Healthcare Consulting
Tuesday, May 23rd
2:00 p.m. EST
Cost:  $99

Compliance Program Basics

Presented by Curaport
Featuring: Stephanie Koehn, RMA, CPC, CPPM, CPCO

Tuesday, March 20
2:00 p.m. EDT

Fee (per attendee): $49
Information & Registration

This education session is approved for one (1) contact hour of Continuing Education for Nursing

The Hospice Cost Report
Prepare Your Way With Expert Advice from Maureen Laskowski

Presented by Healthcare Synergy

Monday, March 12
10:00 a.m. PDT; 1:00 p.m. EDT

Click here to register

Home Health Aide Skills and Documentation

Presented by Curaport

Featuring: J'non Griffin, RN, MHA, WCC, Owner & President, Home Healthcare Solutions, LLC
Thursday, March 22
2:00 p.m. EDT
Information and registration


*This education session is approved for one (1) contact hour of Continuing Education for Nursing



What Does Behavioral Health Have to do With Home Health Outcomes?

Presented by: Netsmart/DeVero
Featuring: Katherine J. Vanderhorst ,RN-BC,BSN and Dr. Amy Craven

Thursday, February 22
2:00 p.m. Eastern
Learn why integrating behavioral health with chronic care management can improve star ratings.

Many home health patients have co-existing Chronic Behavioral Health problems that are not dealt with. If not addressed, problems like anxiety and depression leave patients unable to self-manage diabetes, congestive heart failure, CHF, COPD and other serious medical conditions. This presentation will show why recognizing and managing behavioral health diagnoses and can have a positive outcome on your agency’s STAR ratings. Presented by Katherine J. Vanderhorst ,RN-BC,BSN and Dr. Amy Craven.


The Penalty Box Compliance Series Part 6: Audit-Proof Your Visit Notes

Presented by Curaport
Featuring Kristi Bajer, RN, MSN

Wednesday, March 21
1:00 p.m. EDT

Information and registration

*This education session is approved for one (1) contact hour of Continuing Education for Nursing

Webinar hosts, send your announcements to: Conferences@RowanResources.com

Did you receive this issue as a forward from a colleague? Would you like to have your own free subscription? Click here.

Home Care Technology Report is published by Rowan Consulting Associations, Inc., Colorado Springs, CO. All rights reserved. Request reprint permission by writing to editor@homecaretechreport.com.

HCTR is free to subscribers and supported by its generous advertisers. To inquire about presenting your message to our 5,000 subscribers, write to Kristin in our ad sales department, Kristin@RowanResources.com.